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UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of
Account Coordinator
Location
United States
Posted
16 days ago
Salary
$24 - $43 / hour
Seniority
Mid Level
Job Description
Account Coordinator
UnitedHealth Group
Role Description The Account Coordinator is responsible for monitoring operational activities associated with claims and reviews for an assigned book of accounts. This includes: - Product and process education of clients - Soliciting additional claim information from clients - Providing relevant updates to clients and internal teams - Tasks associated with preparing and validating data for billing - Troubleshooting and contributing to continuous process improvement efforts Success comes through strong, collaborative partnerships internally with Operations, Finance, Information Technology, and Account Management partners as well as developing and maintaining deep client partnerships. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Manages ongoing contract relationships and service delivery to clients for one or more accounts - Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact and large or complex accounts - Build relationships with employer/group clients and serves as the primary point of contact for overall and day-to-day service delivery - Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs - Contacts clients as appropriate to obtain outstanding data and information - Troubleshooting and contributing to continuous process improvement efforts - Responsible for understanding client requirements and must clearly and quickly communicate issues internally and externally - Researching pertinent information to ensure efficient and timely handling for claim review process - Responsible for understanding client systems to research claim status and issues - Understand claim flow and work closely with operations personnel to determine additional information requirements essential to the Forensic Review or Appeal - Contribute to the development of innovative, practical solutions to solve client and business partner problems - Prepares, presents and reviews various internal and client reports - Responsible for working with validation team and billing to resolve issues with EOPs, MTD and claims - Other duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - High School Diploma/GED - 2+ years of experience in a client service position - 1+ years of Itemized Bill Review (IBR) experience - 1+ years of experience solving moderately complex problems and/or conducting moderately complex analyses and managing problems to solve - 1+ years of multi-tasking working experience in a limited direction while maintaining attention to detail in a fast-paced environment - Intermediate level of proficiency in Microsoft Word, Excel, Outlook and Teams (create, edit, format, pivot tables, calendar management) Requirements - Experience in healthcare, medical insurance, or billing and coding Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Key Account Manager
Alnylam PharmaceuticalsWe are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another.
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