Role Description Foureyes is building a world-class partner ecosystem — and this role is at the heart of it. As Account Manager, Partnership Sales, you are the engine that keeps our channel partnerships running strong. You work hand-in-hand with the Partner Business Development team to activate, grow, and retain the partner relationships that drive over 40% of Foureyes revenue. This is not just a support role — this is a growth role. You own the day-to-day success of our most valuable partner accounts, making sure every partner is engaged, equipped, and delivering results. If you love relationships, love winning, and love being the person who makes things happen, this is your seat at the table. Responsibilities - Partner Activation & Onboarding - Own the onboarding experience for newly signed channel partners — from contract to first deal. - Coordinate with internal teams (Product, Marketing, Sales) to ensure partners have the tools, training, and resources to succeed. - Build partner playbooks, one-sheeters, and enablement materials in collaboration with Biz Dev and Marketing. - Relationship Management - Serve as the primary point of contact for an assigned book of active channel partners. - Conduct regular QBRs (Quarterly Business Reviews) to track partner performance, surface issues, and identify growth opportunities. - Build trusted, executive-level relationships within partner organizations. - Proactively address partner concerns before they become problems. - Revenue Growth & Expansion - Identify and pursue upsell and cross-sell opportunities within the existing partner portfolio. - Collaborate with Biz Dev on expansion opportunities when partners have referral potential beyond initial scope. - Track and report on partner-sourced pipeline and closed revenue, ensuring MRR targets are on pace. - Pipeline & Reporting - Maintain accurate CRM records for all partner accounts, contacts, and activities. - Support the Biz Dev team with outreach coordination for the Golden 150 target account list. - Monitor partner engagement metrics and flag at-risk relationships early. - Assist in tradeshow preparation and execution (ASOTU, DMSC, NADA, DD, and others). Qualifications - 5 plus years of experience in account management, channel sales, or partnership roles — ideally in SaaS or automotive technology. - Proven track record of managing multiple accounts and growing revenue within a partner or customer portfolio. - Strong communicator — you can hold a room with a C-suite exec. - CRM proficiency (Salesforce) — you keep your pipeline clean and your data accurate. - Self-starter who thrives in a fast-moving environment with a clear mission but room to build. - Must have a valid driver’s license and a clean driving record. Preferred - Experience in automotive retail technology, digital marketing platforms, or dealer-facing SaaS. - Familiarity with channel partner models — referral agreements, co-sell motions, revenue sharing. - Experience attending and representing a company at industry tradeshows. - Comfort building enablement content (decks, one-sheeters, training guides). Location This position is remote. We are hiring in the following states: AZ, CA, CO, FL, IA, ID, KY, MA, MD, MN, NV, OH, OR, PA, TN, TX, NC, and WA. Compensation $95,000 - $145,000, uncapped. Benefits - Competitive salary and health benefits for eligible full-time employees. - Additional benefits including 401k matching, and a subsidy for internet or cell phone. - Generous PTO days, in addition to paid holidays that incorporate two days to honor and celebrate your heritage, culture, or traditions that matter most to you. - Half Day Summer Fridays! - A company actively working to dismantle bias in our hiring practices, foster cultural inclusivity, and continuously examine policies and practices to ensure equity. - A fast-paced, team-driven culture that helps you grow your career with learning opportunities, autonomy and ownership, and chances to succeed (or fail).

• Design and execute the global co-sell and commercialization roadmap for designated cloud marketplace and system integrator ecosystems. • Lead and execute an annual and quarterly business planning process using a strategic planning model to identify key go-to-market strategies and clear revenue metrics. • Provide regular, high-integrity weekly forecasts of partner sales within your designated region, maintaining a real-time, updated view of partner pipelines, deal flow, and historical metrics. • Structure, negotiate, and execute complex Cloud Partner Private Offers (CPPOs) and multi-party enterprise transaction models to close new accounts and expand existing partner revenues. • Design and lead joint programs with Sonatype partners to generate net-new business in existing enterprise footprints and break into untapped vertical markets. • Build, maintain, and scale the partner sales enablement framework, utilizing internal tools (e.g., Lessonly/SmarterU) to track partner certification progress, tier achievements, and training status. • Collaborate with Global teams to ensure all upcoming and newly launched products have appropriate partner-facing go-to-market enablement tools, communications, and marketing collaterals. • Conduct continuous recruitment, validation, and performance assessment of partners against defined tier requirements and regional corporate growth objectives. • Partner closely with Sales, Marketing, Product, Solution Engineering, and Customer Success teams to orchestrate successful cross-functional joint campaigns, webinars, quarterly webinars, and the annual Partner Summit and Awards.

Role Description Vous aimez bâtir des relations durables et travailler en équipe ? Nous sommes à la recherche d'un(e) Gestionnaire de comptes qui collaborera au quotidien avec nos équipes Ventes et Customer Success pour gérer et faire grandir un portefeuille clients attitré. Poste 100 % en télétravail. Vous évoluerez dans une atmosphère de travail dynamique et collaborative. Responsibilities - Développer et maintenir une relation de confiance avec les clients après la vente initiale - Déployer des stratégies de gestion de comptes afin de soutenir la croissance de Borealis (développement des comptes existants) - Définir des plans de croissance pour le portefeuille de clients attribué - Gérer et maîtriser les aspects financiers de votre portefeuille clients - Identifier de nouveaux besoins chez les clients et les convertir en opportunités commerciales - Réaliser des présentations commerciales percutantes auprès des parties prenantes clés, souvent au niveau de la direction exécutive - Faire preuve d’une grande proactivité dans le suivi et l’engagement des clients, conformément aux attentes internes - Conseiller les clients sur l’adoption du système - Analyser le niveau d’adoption de Borealis par les clients, définir les objectifs suivants et déployer la stratégie appropriée avec les parties prenantes concernées - Comprendre les nouvelles exigences, aider les clients à définir leurs processus d’affaires et les mettre en œuvre dans Borealis - Agir à titre de conseiller afin de discuter des meilleures solutions et pratiques d’utilisation de Borealis - Suggérer des solutions adaptées au contexte du client pour l’aider à atteindre ses objectifs d’affaires - Travailler directement avec la plateforme SaaS afin de fournir des rapports pertinents et des indicateurs clés de performance (KPI) - Collaborer avec les équipes internes pour assurer la réussite des clients - Travailler en étroite collaboration avec les équipes concernées afin de garantir l’atteinte des objectifs des clients - Définir les besoins et préparer les briefs destinés aux équipes Projet et Technique pour la livraison de services complémentaires - Veiller à la bonne utilisation par les clients du centre d’assistance (Helpdesk) de Borealis - Fournir à l’équipe Produit des informations pertinentes afin d’aligner la feuille de route (roadmap) de Borealis sur les besoins des clients - Collaborer avec les Directeurs de comptes sur les comptes stratégiques afin de soutenir une croissance optimale - Promouvoir les meilleures pratiques d’utilisation de Borealis à l’échelle mondiale Qualifications - Maîtrise obligatoire du français et de l’anglais, tant à l’oral qu’à l’écrit. Une troisième langue, comme le portugais, constitue un atout - Baccalauréat en administration des affaires (B.A.A.) ou dans tout autre domaine jugé pertinent - Minimum de 3 à 4 ans d’expérience en gestion de comptes clients (Customer Success) ou dans un rôle de consultation en solutions - De 2 à 3 ans d’expérience avec des solutions SaaS ou CRM, un atout Requirements - Aisance technologique – Solide expérience en technologies et logiciels informatiques afin d’accompagner les clients dans un environnement SaaS - Gestion de comptes – Expérience éprouvée dans le développement et la fidélisation de comptes clients, la négociation de contrats et de budgets, la présentation de démonstrations de projets ainsi que l’évaluation et la définition des besoins des clients - Excellentes aptitudes en communication – Capacité à bien comprendre les enjeux et les besoins des clients - Compétence interculturelle – Adaptabilité aux différentes façons de communiquer et de traiter l’information des clients - Excellentes habiletés relationnelles – Capacité à développer et maintenir des relations de confiance durables avec les clients - Disponibilité pour travailler selon des horaires atypiques – Flexibilité horaire requise Benefits - Position 100% remote - Flexibilité des horaires de travail (40 heures/semaine) pour s'adapter aux fuseaux horaires des clients - Atmosphère de travail dynamique, combinant l'esprit start-up et la dimension internationale de nos clients

Role Description We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow. This position is 100% from home just like the rest of our team, with flexible working hours (40 hours/week) to adapt to our clients’ time zones. Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers. - Develop and maintain a relationship of trust with the clients after the initial sales. - Deploy account management strategies to reinforce Borealis growth (farming): - Define growth plans on appointed client portfolio. - Manage and master the financial aspects of your client portfolio. - Identify new clients needs, and convert them into business opportunities. - Deliver strong business presentations to key stakeholders, often at the executive level. - Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations. - Advise clients on system adoption: - Analyze adoption level of Borealis by the client, define next objectives and roll out the appropriate strategy with key stakeholders. - Understand new business requirements, help clients define their business processes and implement them into Borealis. - Act as an advisor to propose the best solutions and practices in using Borealis. - Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives. - Work directly with the SAAS to provide insightful reporting and KPIs. - Work closely with surrounding teams to ensure client’s objectives are met. - Scope and brief the Project and Technical teams for delivery of additional services. - Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter. - Feed the Product team with quality information to align Borealis’ roadmap. - Collaborate with Account directors on strategic accounts to sustain an optimal growth. - Promote top of class practices around global Borealis’ usage. Qualifications - Fluent French-Quebec & English Mandatory, both written and spoken. - A third language such as Portuguese is an asset. - Bachelor’s degree in administration (BBA) or any other field deemed pertinent. - At least 3-4 years of experience in customer success account management or solution consulting role. - 2-3 years of experience with SAAS or CRM a plus. Requirements - Techy – Strong technical and computer software background to support customers in a SAAS environment. - Account management – Successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping, both technically and financially, client’s requests. - Strong communication skills – Not afraid to pick up the phone to ensure full understanding of the client’s issue. - Cultural competence – Ability to adapt to various ways of treating and communicating information with clients from around the globe. - Excellent relationship building skills – Required to develop and maintain a relationship of trust with the clients. - Available to work atypical working hours. - Flexibility and ability to work simultaneously on different subjects. Benefits - Health plans options including medical, dental, & vision. - 401k or RSP + company match. - Flexible PTO policy plus company-paid holidays. - Generous one-time “work from home” stipend to get you started. - Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings. - Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office.