Account Coordinator (Performance Marketing Agency) Remote Marketing Full time United States Canada OverviewApplication Description Remote - U.S. & Canada Only | Full-Time Compensation: - $45K - $65K USD (U.S.-based candidates) - $55K - $75K CAD (Canada-based candidates) We’re Not Looking for Employees. We’re Looking for Builders. Level Agency is looking for a detail-driven, curious, and energized Account Coordinator ready to support high-impact digital marketing campaigns. You’ll be part of a collaborative, fast-moving team that blends performance, precision, and client partnership. This is a role for someone who’s ready to learn fast, stay organized, and use every tool (including AI) to make work smarter—not just harder. This Isn’t for Everyone. We’re building something rare: a place where growth, truth, and high performance go hand-in-hand. You’ll thrive here if: You’re obsessed with details and deadlines. You love being the glue—keeping projects tight, organized, and on track. You see AI as a toolkit, not a threat. You’re proactive, collaborative, and hungry to grow. And you’ll struggle here if: You need constant direction or follow-up. You wait for someone else to solve the problem. You view feedback as criticism instead of fuel for growth. About Level We’re an AI-powered performance marketing agency—built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, media, creative, and machine intelligence to deliver outcomes that matter. Every time. At scale. We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients span ecommerce, B2B, education, healthcare, and beyond. And our team? Fully remote, deeply collaborative, and relentlessly driven. Your Role (and Impact) As an Account Coordinator, you’ll help keep client engagements organized, efficient, and forward-moving. You’ll partner closely with Account Managers and cross-functional teams to track progress, support communication, and keep the engine running smoothly. You’ll: - Track projects, manage timelines, and organize client deliverables - Take clear, actionable notes during client and internal meetings - Assist with campaign pacing and retainer tracking - Communicate with clients to share updates and gather feedback - Learn the basics of key platforms (Google Ads, Meta, LinkedIn Ads, HubSpot, etc.) to support strategy and execution - Create and compile data reports with guidance from media team - Support the team in identifying account growth opportunities - Stay on top of performance marketing trends and best practices - Collaborate closely with internal teams to ensure work aligns with client goals - Complete relevant certifications and training to deepen your knowledge Must-Have Experience: - 1–2 years of experience in a digital agency or performance marketing setting - Basic understanding of paid advertising platforms (Google, Meta, LinkedIn, etc.) - Strong verbal and written communication skills - Exceptional organization and time management skills - Proficiency in Google Suite (Sheets, Docs, Slides) - Enthusiasm for learning and growing in a digital marketing career - Comfort working with cross-functional teams in a fast-paced, remote environment Nice-to-Have Experience: - Exposure to tools like Google Analytics, HubSpot, or ClickUp - Familiarity with Looker Studio or similar reporting tools - Some hands-on experience with campaign reporting or QA - Understanding of project coordination in a client-facing environment AI Expectations At Level, AI is a skillset—not a shortcut. In this role, you’ll be expected to: - Use tools like ChatGPT, Midjourney, and Perplexity to improve how you work - Share your prompts, process improvements, and ideas with the team - Experiment regularly and refine your workflows over time - Embrace discomfort as part of the learning process - Apply AI tools to increase your speed, clarity, and creativity—not to replace thoughtful work Our Core Values - No Ego, All In We don’t do “that’s not my job.” We win together. - Better Every Day We want the feedback—even when it stings. - Relentless for Results Activity is nothing without outcomes. - Driven by Truth We challenge assumptions and follow the data. Perks & Benefits At Level, we support our people across the U.S. and Canada with benefits designed to promote flexibility, wellbeing, and long-term growth. - Fully remote across the U.S. & Canada, plus monthly WFH stipend and Summer Fridays - Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options - Comprehensive health benefits, mental health support, and company-paid disability & life coverage - Employer retirement contributions (401(k) in the U.S., RRSP match in Canada) - Quarterly performance reviews and career advancement opportunities Remote First This role is open to U.S. and Canada residents. We are unable to sponsor visas at this time.

Role Description The Account Executive will work closely with the CEO and leadership team to help scale. This person will lead the growing Partnerships (GTM) team that focuses on bringing in new groups and supporting them as they scale. What You’ll Own - Manage relationships with large enterprise clients (often founders of fast-growing startups) - Guide clients through launching and scaling successfully - Shape partnership terms (scope, pricing, timelines) - Close deals efficiently by resolving concerns and ensuring seamless onboarding - Maintain client satisfaction through regular touchpoints and support - Lead with drive, grit, empathy, and high-velocity execution - Own cross-functional projects that are leadership priorities - Build/refine systems to boost GTM productivity and prepare for 10x growth Qualifications - Operational excellence: consistently high output - Leadership: ability to inspire and attract top talent - Detail orientation: strong track record of accuracy - Initiative: resourceful and proactive in ambiguity - Passion for healthcare innovation - Drive for self-improvement (as Kobe said it best) - Comfortable in a fast-paced, startup environment - Ability to spot process improvement opportunities - 2–5+ years experience in sales/GTM or related roles Benefits - Highly competitive salary + performance-based compensation - Compassionate, fun, and mission-driven culture - Growth and advancement opportunities (fast-growing company) - Remote, work-from-home flexibility - Paid Time Off: Canadian holidays + vacation days - Comprehensive health plans - Culture of mentorship, learning, independence, and critical thinking - Preference for Eastern Time (EST) hours (some flexibility)

• Own day-to-day communication with assigned partners • Lead recurring partner meetings and status updates • Translate partner needs into clear internal action plans • Coordinate campaigns across creative, media, and analytics teams • Track deliverables, timelines, and project scope • Monitor campaign performance and surface key insights • Support budget pacing and goal tracking • Identify retention, renewal, and growth opportunities

Role Description The role of the Account Manager (AM) is to manage the end-to-end sales process for specific customer segments by identifying commercial opportunities in the region, managing account planning across the customer base, and driving the execution of regional and local sales strategies. The purpose of the AM position is to provide clinical support, drive business growth, broaden BSC’s market share, secure product positioning, and ensure market penetration, focusing commercial activity on both clinical and economic stakeholders. This permanent Account Manager position is to join the UK & Ireland Urology team working across North of England and Scotland. You will join a team of Account Managers and Key Account Managers, all supporting, selling, and developing business within the specialty of Urology. - Contributes to the development of annual strategic plan by providing RSM, NSM, BUM, and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market/product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders). - Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2, and (Tier 3 if applicable) accounts. - Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional targets. - Develops the stakeholder map, defines touchpoints and action plan for each of them, and ensures account information is timely updated into systems. - Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions. - Would normally divide your time between 50% Clinical and 50% Sales and Therapy Development. - Provides education support through Direct to Referrer and Direct to Patient events. - Timely reaches out to the customer regarding new agreements, performing sales visits and contextually identifying new sales opportunities to drive future business growth. - Performs periodic updates with respective Sales Force and QBRs meeting with RSMs, leveraging monitoring and reporting content to ensure effective sales process execution. - Records customer information and activities in the company’s CRM system: uses the system as an alignment tool with other commercial roles. - Supports RSMs in understanding account’s unmet needs and expectations to facilitate account strategy and plans development. - Support of medical personnel and field staff during procedures after careful training. - Competent contact person and consultant for the medical management and medical staff. - Maintains market share at BSC accounts by delivering excellent product and continuous procedural education. - Attends and actively participates in customer, company, and industry-sponsored events and meetings. Qualifications - Successfully completed degree studies (or equivalent) within Life Sciences or a healthcare subject. - 3-4 years professional experience of medical device or healthcare or life science sales is beneficial. - Experience within urology is advantageous. - Strong communication skills. - Can understand and communicate complex technical and clinical details. - Can rapidly adapt to a very dynamic marketplace. - Strong team player, collaborative, can build relationships and work cross-functionally. - Self-motivated and can influence others. - Flexible, adaptable but focused and persistent. - Willing and can travel extensively as required by workload. - May require 1-2 nights away every week for work. Benefits - Experience in a groundbreaking multinational company with attractive benefits. - Inspirational colleagues and culture. - Fast growing and innovative environment. - A company team culture. - Excellent training/development programs. - A remote field-based role. - A permanent position. Application Information Application closing date: Sunday 21st June Requisition ID: 629323