Pearson VUE logo
Pearson VUE

The potential of every professional. The promise of every industry.

Quality Assurance Manager

QA EngineerQA EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 1994H1B No SponsorCompany SiteLinkedIn

Location

New Jersey

Posted

6 days ago

Salary

$70K - $90K / year

Seniority

Senior

English

Job Description

Quality Assurance Manager

Pearson VUE

• Own quality assurance program and execution • Oversee resolution-based evaluations • Provide coaching and development planning for analysts • Leverage trends to improve quality outcomes

Job Requirements

  • Ownership of quality assurance programs
  • Familiarity with customer satisfaction metrics
  • Coaching and training ability
  • Collaborative work with multiple teams for quality improvements

Benefits

  • This position is eligible for Pearson’s annual incentive program.

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