Title: Expert, Process Quality Lead Location: Nashville United States Job Description: - Nashville, Tennessee, US - Digital Innovation & Technology - 112326 - Onsite Job Description For this U.S. based position, the expected compensation range is $114,400 - $171,600 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits. You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled. If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form. Summary Schneider Electric is seeking an experienced Process Quality Lead to drive consistency, quality, and efficiency in ERP testing and cross‑functional process governance within our North American digital transformation program, ensuring seamless alignment with global corporate standards. This strategic role focuses on process improvement, documentation quality, audit readiness, and testing governance; not hands‑on software testing. You will partner across business and technical teams to bring structure, consistency, and efficiency to our end‑to‑end ERP release processes. Roles and Responsibilities • Collaborate with Business Testing Leads, Scrum Masters, and technical teams to define end‑to‑end test scenarios. • Oversee testing campaign planning, execution visibility, and cross‑team coordination. • Determine and guide manual vs. automated test coverage in partnership with offshore automation teams. • Ensure timely communication and resolution of defects with both business and technical stakeholders. • Provide daily KPI reporting covering test coverage, execution progress, defect leakage, and UAT success rates. • Review and improve change request documentation for accuracy, completeness, traceability, and audit readiness. • Identify process gaps versus global ERP governance standards and implement improvements. • Strengthen documentation workflows, version control, and evidence capture. • Standardize testing and documentation operating models across teams. • Drive process improvements to reduce cycle times and enhance operational efficiency. • Support the transition from SAP Solution Manager to SAP CALM from a process perspective. • Ensure governance processes are reflected appropriately in new tooling. • Act as the central liaison between business testers, technical teams, and release management. Required Experience and Skills • 10+ years of experience in ERP-focused roles (testing coordination, process governance, release management, or business analysis). • Strong understanding of end‑to‑end business processes; supply chain exposure is highly advantageous. • Background supporting ERP testing cycles (functional, integration, UAT). • Experience driving process improvements and standardizing workflows. • Strong documentation skills and familiarity with audit expectations. • Comfortable influencing cross‑functional stakeholders in complex environments. • Excellent communication, organizational, and analytical skills. • Experience working in Agile/Scrum environments. Preferred • Experience with SAP modules or large‑scale ERP systems. • Familiarity with SAP Solution Manager or SAP CALM. • Experience with global ERP standards, process governance, or release management. • Exposure to large‑scale ERP testing campaigns or ERP implementation programs. PLEASE REVIEW PRIOR TO APPLYING: - This role is required to be onsite in Franklin, TN. We have a hybrid 2 days a week in the office policy. We are unable to consider remote candidates or other locations. - We are unable to consider any contractors or consultants. We are only hiring for direct hire employees. - We are not currently considering candidates who will require any immigration assistance now or in the future. Must be eligible to work in the US on a permanent basis. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Quality Assurance Management Specialist Location: San Francisco, CA Salary: $70,000 to $80,000 Schedule: Hybrid - 3 days onsite / 2 days remote Employment Type: Full-time (40 hours), Exempt Position Summary - Oversee quality assurance and quality improvement efforts across the organization - Ensure regulatory, contractual, and compliance requirements are consistently met - Partner cross-functionally to drive continuous quality improvement Key Responsibilities Compliance & Quality Management - Maintain compliance with applicable licensing, credentialing, and regulatory bodies, including: - HIPAA - The Joint Commission - DHCS (Department of Health Care Services) - SFDPH / CBHA</p> - DSS / CCL (Community Care Licensing) - Private insurance and out-of-county requirements - Partner with the Associate Director of Quality Management, Regional Managers, and Program Directors - Ensure compliance across clinical documentation, EHR standards, data integrity, outcomes tracking, and reporting - Support required incident reporting and external reporting processes Monitoring & Audits - Perform ongoing compliance monitoring activities - Prepare for contract audits, credentialing reviews, and organizational site visits - Track corrective actions and ensure timely resolution Collaboration & Quality Improvement - Support organization-wide quality improvement initiatives - Provide guidance and support related to quality standards and regulatory requirements - Partner with regional and program leadership to strengthen quality practices Qualifications - Bachelor's degree in Healthcare Administration, Public Health, Social Work, or related field preferred - 3-5+ years of experience in quality assurance, quality management, compliance, or healthcare administration - Strong working knowledge of healthcare compliance and regulatory requirements (HIPAA, The Joint Commission, DHCS, DPH, DSS/CCL, etc.) - Experience supporting audits, site visits, credentialing, and licensing processes - Familiarity with EHR systems, clinical documentation standards, and data integrity requirements - Strong analytical, organizational, and documentation skills - Ability to collaborate effectively with cross-functional and clinical teams - Excellent communication skills with the ability to explain compliance requirements clearly - Ability to manage multiple priorities in a fast-paced environment Equal Opportunity Employer/Veterans/Disabled

• Drive quality for assigned suppliers, including quality plan implementation • Select suppliers through qualification processes • Own supplier results, drive improvements utilizing supplier scorecards • Own supplier audits, ensuring compliance, and drive improvement plans where needed • Utilize in-depth knowledge of a discipline and analytical thinking to execute policy/strategy • Act as a resource for colleagues with less experience • May lead small projects with low risks and resource requirements

Role Description The Cash Posting Representative plays a critical role in Digitech’s revenue cycle operations by accurately posting, allocating, and reconciling payments received from Medicare, Medicaid, commercial insurance carriers, and patients. This position ensures that all incoming payments are correctly recorded and that client accounts remain balanced and up to date. The ideal candidate is detail-oriented, highly organized, and committed to maintaining precision in a fast-paced, high-volume environment. This role reports to the Manager of the Cash Posting Department and is 100% remote. Essential Duties and Responsibilities - Receive, process, and reconcile payments from multiple sources, including electronic funds transfers (EFTs), paper checks, and credit card transactions. - Accurately post payments and adjustments to patient accounts in accordance with payer rules, internal procedures, and client-specific requirements. - Perform daily balancing of assigned client accounts, ensuring that all payments, deposits, and batch totals align with financial documents and internal records. - Reconcile transactions against bank statements and related documentation to ensure accuracy, identify discrepancies, and resolve issues promptly. - Research and resolve posting variances, missing payment details, misapplied funds, and other exceptions to support accurate account maintenance. - Maintain timely and detailed documentation of all posting activities, reconciliations, and variances in alignment with department standards. - Collaborate with team members, supervisors, and cross-functional departments, including Billing, Payment Posting, and Client Support, to resolve complex posting issues. - Support special projects such as bulk reconciliations, process improvements, or new client onboarding as assigned by the Cash Posting Manager. - Additional job duties as assigned. Qualifications - High School Diploma or equivalent. - Previous experience processing payments, reconciling accounts, or working in cash posting or revenue cycle roles is preferred. - Strong multitasking ability with the capacity to manage high-volume, deadline-driven work. - Demonstrated ability to work collaboratively with internal teams and external partners. - Professional, courteous, and positive demeanor when interacting with clients, teammates, and other departments. - Ability to maintain composure and accuracy under pressure or during periods of high workflow. - High computer literacy, including comfort navigating multiple systems and working with dual monitors. - Strong follow-through and commitment to accurate, timely completion of work. - Solid mathematical skills and financial accuracy; ability to identify and resolve numerical discrepancies. - Dependable, punctual, and accountable, with a willingness to ask questions and seek clarification when needed. - Quick learner with strong attention to detail and a habit of maintaining clean, organized records. - Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment. Physical Requirements - Ability to talk, hear, and see clearly to read and interpret information. - Regular use of a computer, phone, and standard office equipment. - May be required to travel for business purposes. - Ability to secure confidential information. - Perform all duties in a professional environment free of noise or anything that would create a negative customer experience. Work Schedule Employee will be required to work a minimum of forty (40) hours per week or as many hours as it may take to perform above job duties. Schedule may vary based on business demands and will require a combination of office hours as well as work performed after hours and/or weekends at times. Benefits - Competitive salary, commensurate with experience. - Comprehensive benefits package, including 401(k) Plan. Company Description Sarnova is an Equal Opportunity Employer. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.