Quality Assurance Management Specialist Location: San Francisco, CA Salary: $70,000 to $80,000 Schedule: Hybrid - 3 days onsite / 2 days remote Employment Type: Full-time (40 hours), Exempt Position Summary - Oversee quality assurance and quality improvement efforts across the organization - Ensure regulatory, contractual, and compliance requirements are consistently met - Partner cross-functionally to drive continuous quality improvement Key Responsibilities Compliance & Quality Management - Maintain compliance with applicable licensing, credentialing, and regulatory bodies, including: - HIPAA - The Joint Commission - DHCS (Department of Health Care Services) - SFDPH / CBHA</p> - DSS / CCL (Community Care Licensing) - Private insurance and out-of-county requirements - Partner with the Associate Director of Quality Management, Regional Managers, and Program Directors - Ensure compliance across clinical documentation, EHR standards, data integrity, outcomes tracking, and reporting - Support required incident reporting and external reporting processes Monitoring & Audits - Perform ongoing compliance monitoring activities - Prepare for contract audits, credentialing reviews, and organizational site visits - Track corrective actions and ensure timely resolution Collaboration & Quality Improvement - Support organization-wide quality improvement initiatives - Provide guidance and support related to quality standards and regulatory requirements - Partner with regional and program leadership to strengthen quality practices Qualifications - Bachelor's degree in Healthcare Administration, Public Health, Social Work, or related field preferred - 3-5+ years of experience in quality assurance, quality management, compliance, or healthcare administration - Strong working knowledge of healthcare compliance and regulatory requirements (HIPAA, The Joint Commission, DHCS, DPH, DSS/CCL, etc.) - Experience supporting audits, site visits, credentialing, and licensing processes - Familiarity with EHR systems, clinical documentation standards, and data integrity requirements - Strong analytical, organizational, and documentation skills - Ability to collaborate effectively with cross-functional and clinical teams - Excellent communication skills with the ability to explain compliance requirements clearly - Ability to manage multiple priorities in a fast-paced environment Equal Opportunity Employer/Veterans/Disabled

• Drive quality for assigned suppliers, including quality plan implementation • Select suppliers through qualification processes • Own supplier results, drive improvements utilizing supplier scorecards • Own supplier audits, ensuring compliance, and drive improvement plans where needed • Utilize in-depth knowledge of a discipline and analytical thinking to execute policy/strategy • Act as a resource for colleagues with less experience • May lead small projects with low risks and resource requirements

Role Description The Cash Posting Representative plays a critical role in Digitech’s revenue cycle operations by accurately posting, allocating, and reconciling payments received from Medicare, Medicaid, commercial insurance carriers, and patients. This position ensures that all incoming payments are correctly recorded and that client accounts remain balanced and up to date. The ideal candidate is detail-oriented, highly organized, and committed to maintaining precision in a fast-paced, high-volume environment. This role reports to the Manager of the Cash Posting Department and is 100% remote. Essential Duties and Responsibilities - Receive, process, and reconcile payments from multiple sources, including electronic funds transfers (EFTs), paper checks, and credit card transactions. - Accurately post payments and adjustments to patient accounts in accordance with payer rules, internal procedures, and client-specific requirements. - Perform daily balancing of assigned client accounts, ensuring that all payments, deposits, and batch totals align with financial documents and internal records. - Reconcile transactions against bank statements and related documentation to ensure accuracy, identify discrepancies, and resolve issues promptly. - Research and resolve posting variances, missing payment details, misapplied funds, and other exceptions to support accurate account maintenance. - Maintain timely and detailed documentation of all posting activities, reconciliations, and variances in alignment with department standards. - Collaborate with team members, supervisors, and cross-functional departments, including Billing, Payment Posting, and Client Support, to resolve complex posting issues. - Support special projects such as bulk reconciliations, process improvements, or new client onboarding as assigned by the Cash Posting Manager. - Additional job duties as assigned. Qualifications - High School Diploma or equivalent. - Previous experience processing payments, reconciling accounts, or working in cash posting or revenue cycle roles is preferred. - Strong multitasking ability with the capacity to manage high-volume, deadline-driven work. - Demonstrated ability to work collaboratively with internal teams and external partners. - Professional, courteous, and positive demeanor when interacting with clients, teammates, and other departments. - Ability to maintain composure and accuracy under pressure or during periods of high workflow. - High computer literacy, including comfort navigating multiple systems and working with dual monitors. - Strong follow-through and commitment to accurate, timely completion of work. - Solid mathematical skills and financial accuracy; ability to identify and resolve numerical discrepancies. - Dependable, punctual, and accountable, with a willingness to ask questions and seek clarification when needed. - Quick learner with strong attention to detail and a habit of maintaining clean, organized records. - Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment. Physical Requirements - Ability to talk, hear, and see clearly to read and interpret information. - Regular use of a computer, phone, and standard office equipment. - May be required to travel for business purposes. - Ability to secure confidential information. - Perform all duties in a professional environment free of noise or anything that would create a negative customer experience. Work Schedule Employee will be required to work a minimum of forty (40) hours per week or as many hours as it may take to perform above job duties. Schedule may vary based on business demands and will require a combination of office hours as well as work performed after hours and/or weekends at times. Benefits - Competitive salary, commensurate with experience. - Comprehensive benefits package, including 401(k) Plan. Company Description Sarnova is an Equal Opportunity Employer. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.

Role Description Ensure compliance with applicable regulations, standards, corporate policies, and procedures related to design controls, product development, and engineering change management within the quality system. - Serve as the Quality representative on cross-functional teams for new product development, product design changes, and product line portfolio initiatives. - Develop, manage, and execute project-specific Quality Plans. - Lead or contribute to the translation of Voice-of-Customer (VoC) feedback into measurable engineering requirements. - Support the drafting, review, and approval of engineering requirements and specifications in compliance with standard operating procedures. - Lead cross-functional risk management efforts, including development and maintenance of risk documentation such as: - Hazard Analyses - Risk Management Plans and Reports - Use/Design/Process FMEAs - Fault Tree Analyses (FTA) - Support or lead the development and review of design verification, validation, and process validation plans, protocols, and reports. - Lead the identification and documentation of critical-to-quality (CTQ) characteristics and specifications. - Ensure full traceability between user needs, system requirements, and verification/validation activities. - Perform or support Measurement Systems Analyses (MSA), including the development and validation of test methods. - Define statistical sampling plans and test methodologies for verification and validation activities. - Contribute to multiple product portfolios; provide subject-matter expertise across various product lines as needed. - Maintain and ensure completeness of the Design History File (DHF) and Device Master Record (DMR). - Analyze product failure data and provide actionable insights and recommendations to development teams. - Mentor, coach, and/or train junior quality engineering staff. - Administer and support Quality System elements including: - Design Controls - CAPA - Non-Conformance - Complaints - Deviations - Document Control - Labeling - Lead or participate in quality system improvement initiatives, including updates to policies, procedures, work instructions, and training materials. - Ensure inspection and audit readiness; support internal and external audits by regulatory bodies and customers. - Lead or contribute to structured problem-solving and continuous improvement projects. Qualifications - Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering or related field (or foreign degree equivalent) and at least 5 years of experience with Design Quality Engineering within a medical device or other regulated environment. - Employer will also accept a Master’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering or related field (or foreign degree equivalent) and 2 years of experience with Design Quality Engineering within a medical device or other regulated environment. Requirements - At least 2 years of experience with medical device regulations (e.g., FDA 21 CFR Part 820, ISO 13485). - At least 2 years of experience managing cross-functional projects. - At least 2 years of experience in technical writing, including authoring requirements and specifications. - At least 2 years of experience with Voice-of-Customer development and translation into engineering requirements. - At least 2 years of experience performing risk analysis, including FMEA and FTA. - At least 2 years of experience with measurement systems, applied statistics, reliability testing, and continuous improvement methodologies. - At least 2 years of experience mentoring or training junior team members. - At least 2 years of experience working with medical products, including blood collection systems, apheresis devices, or hemostasis management software. Benefits - Competitive salary: $140,587 – $150,000/year. - 401(k) with up to a 6% employer match and no vesting period. - Employee stock purchase plan. - Flexible time off for salaried employees. - Accrual of three to five weeks’ vacation annually (based on tenure) for hourly employees. - Accrual of up to 64 hours (annually) of paid sick time. - Paid and/or floating holidays. - Parental leave. - Short- and long-term disability insurance. - Tuition reimbursement. - Health and welfare benefits.