Role Description As a Customer Success Enterprise Account Manager (called “Client Partner”) at Cast AI, you are an entrepreneurial, independent and enterprise-style professional who is experienced in selling and managing customers in the cloud SaaS space, specifically in the following or adjacent industries: Cloud Infrastructure, Cloud Cost Control, Cloud Security and DevOps tools. As we continue our rapid global expansion, we are looking for growth-oriented Account Managers to join the team and maximize the phenomenal market opportunity that exists for Cast AI and our customers. Responsibilities: - Customer Relationship Management: Build and maintain strong, long-term relationships with customers to ensure adoption, satisfaction and retention. - Account Growth: Identify and execute upsell and cross-sell opportunities to expand customer accounts while driving revenue growth. - Onboarding and Training: Work closely with our technical account managers to guide new customers through onboarding, ensuring they fully understand and adopt the company’s products within a well-defined and closely managed onboarding process. - Performance Monitoring: Monitor customer usage, health and risk scores, and performance KPIs to proactively address potential issues. - Collaborate closely with Sales, TAM team, R&D, Partners and more stakeholders across the company to ensure the growth and success of your accounts. Qualifications - 5+ years of experience working with enterprise organisations, navigating complex decision-making structures and multi-year customer engagements. - Proven experience in enterprise customer account management, including execution of upsell, value realization and customer planning. - Ability to identify key contacts, understand client needs, and tailor proposals to address those needs. - Demonstrated success in negotiation and closing, with a commitment to long-term customer satisfaction. Requirements - 5+ years of experience working with enterprise organisations, navigating complex decision-making structures and multi-year customer engagements. - Proven experience in enterprise customer account management, including execution of upsell, value realization and customer planning. - Ability to identify key contacts, understand client needs, and tailor proposals to address those needs. - Demonstrated success in negotiation and closing, with a commitment to long-term customer satisfaction. Benefits - Join a fast-growing company at the forefront of cloud-native automation and Kubernetes technology. - Enjoy a flexible, remote-first global environment. - 401(k) retirement plan 100% company match on employee contributions up to 6% of pay (available after 3 months of employment). - Access UnitedHealthcare plans including medical, dental, and vision coverage. - Equity options. - Learning budget for your professional and personal growth. - Team-building budget and company events to connect with your colleagues. - Equipment budget to ensure you have everything you need. Hiring Process - Screening call with Recruiter - Hiring Manager interview - 1-2 additional interviews based on the role - Culture Check interview with an executive *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit.

Title: Epidemiologist, Oncology, Real World Evidence (FSP Sponsor Dedicated) Location: Remote, candidates must be US-based Join IQVIA's Sponsor-Dedicated FSP team and help advance healthcare through real-world evidence. We bring together scientific expertise and real-world data to help sponsors make decisions and accelerate evidence generation to improve patient outcomes. In this role, you'll work closely with one sponsor, gaining deep knowledge of their therapies while leveraging IQVIA's global expertise. Overview: Design and conduct epidemiological studies to generate real-world evidence within time, budget, and quality standards, including but not limited to natural history of disease, population characterization, assessment of treatment patterns and unmet need, development of external comparators, benchmarking of clinical outcomes, comparative safety and effectiveness research, and post-authorization studies. Skill sets of the Epidemiologist role are similarly required, with the expectation of more experience, able to operate strategically under limited supervision, well versed in current Epidemiology research methods, deep understanding of how RWE fits within drug development, regulatory, medical, safety and other functions. Responsibilities: - Develop study protocols, analysis plans, and study reports to answer research questions of priority to RWE. - Design and manage epidemiological, biomarker and/or data science projects. - Lead, plan, design, and conduct analyses for internal and external decision making (e.g., responses to regulatory authorities, rapid analyses of safety queries). - Lead the identification of fit-for-purpose data for the timely execution of the RWE strategy. - Constructed cohorts using RWD sources (e.g., claims, EHR) and evaluate key variables, including diagnosis and procedures codes, and plan validation studies as needed. - Contribute to the communication of observational research results and methods, including development of pertinent sections of regulatory documents, reports, publications, white papers. - Support the effective communication of study/analysis results to support internal and external decisions. - Coauthor abstracts and manuscripts for external dissemination of methodologic study results. - Contribute to the development of processes and training aimed at increasing the efficiency, quality, and impact of functional activities. - Technical Expertise: - Observational research methods (both Primary and Secondary), deep knowledge of biostatistics and analysis methods, understanding of regulatory processes. o Ability to design studies independently, (i.e., ability to translate research questions to create study design). - Subject Matter Expertise: - Provide subject matter expertise and conduct analyses for descriptive and comparative research using RWD (examples include claims, EHR, PRO/COA, registry data) for methodologic research questions. - Lead the design and execution of post-marketing and observational safety studies to evaluate product risk profiles and inform regulatory and clinical decision-making. - Contribute to engagements with regulatory authorities to provide scientific input, respond to safety-related inquiries, and ensure compliance with evolving regulatory requirements. Requirements: - PhD in Epidemiology with a minimum of 2 years of post-doctoral experience, preferably at a pharmaceutical company. Master's degree in Epidemiology plus 5-7 years of experience in lieu of PhD may be acceptable. - Oncology Specific: expert knowledge and extensive experience (at least 2+ years leading studies) with cancer epi (solid tumor experience a plus), extensive experience with oncology EMR databases, extensive experience with conducting cancer epi studies. - Pharmaco Epidemiology Specific: expert knowledge and extensive experience with pharmacoepi methods (i.e., signal detection and validation methods), expert understanding of regulatory requirements for safety reporting and analysis, RMPs, and PASS both US and global. - Deep understanding of observational research methods and experience to support the design and conduct of observational research, including protocol, statistical analysis plan, and study report development. - Extensive knowledge of secondary data sources and experience with secondary data analysis, including electronic medical record and/or medical claims databases. - A record of scientific publications demonstrating expertise in observational study design, analysis, and interpretation is preferred. - Demonstrated ability to function with an increasing level of autonomy and to develop productive cross- functional collaborations in a matrix environment. - Ability to manage priorities and performance targets. What's in it for you? - Be part of a forward-thinking team that helps shape the next generation of evidence-based healthcare. - Work hand-in-hand with one leading sponsor, gaining deep expertise in their therapies. - Access IQVIA's global network who supports your growth. This is your chance to make an impact, while building a career that matters. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $110,500.00 - $276,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Our mission is to transform how people and machines work together to push the boundaries of human productivity. A leader in Industrial AI, Augury helps the world’s manufacturers leverage real-time production insights to drive new levels of efficiency. Combining predictive and prescriptive AI technology with industry expertise, production teams can proactively address alerts, minimize downtime, reduce asset costs, and maximize yield and capacity. Our customers achieve payback in six months or less, enabling global scale. We're looking for team members excited to partner with the world's manufacturers and build the future of production together. We are seeking a highly operational and execution-oriented Scale Client Partner to manage a high-volume portfolio of customers, driving retention, renewal predictability, and consistent customer value at scale. This role is paired with a technical success manager and is responsible for managing the post-sale customer lifecycle through structured, repeatable motions, including adoption, value realization, and renewal execution. Unlike enterprise-focused roles, this position emphasizes breadth over depth, requiring strong prioritization, disciplined system usage, and the ability to efficiently manage many accounts simultaneously. The ideal candidate brings strong renewal management experience, forecasting rigor, and the ability to connect customer outcomes to commercial impact across a broad and diverse book of business. This position is Remote. Preferred time zones are Eastern US and Central US. Key Responsibilities - Manage a portfolio of SMB and mid market accounts, prioritizing engagement based on renewal timing, customer health, risk signals, and growth potential. - Own end to end renewal execution, including forecasting, stakeholder alignment, risk mitigation, pricing coordination, and deal closure. - Drive scalable customer engagement through standardized programs, value-based communication, and proactive identification of retention and expansion opportunities. - Maintain accurate account data, forecasting, and operational discipline within Gainsight and Salesforce, ensuring visibility across customer activity and outcomes. - Partner cross functionally with Sales, Technical Success, Support, and Product teams to coordinate renewals, resolve risks, and support customer retention and growth. Experience - 5–8+ years of experience in Customer Success, Account Management, or Renewal Management within software and/or hardware environments - Experience managing high-volume customer portfolios with responsibility for renewals, forecasting, retention, and risk mitigation - Experience operating within structured, scalable customer engagement models and repeatable processes - Ability to interpret customer health, usage, and risk signals to drive prioritization and action - Strong written and verbal communication skills, with the ability to communicate value clearly across a broad customer base - Technical aptitude and ability to connect product capabilities to customer business outcomes - Bonus: Experience in industrial manufacturing, digital transformation, or process optimization environments We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend. The pay range for this position in Colorado, California, and New York is a targeted OTE of $115,000 to $1155,000 split of base salary + variable. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience. Augury is a people-first organization. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and we welcome those from all backgrounds and varying experiences. We are committed to providing employees with a work environment free of discrimination and harassment. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees. Augury is a proud equal opportunity employer, we strive to create a work environment in which everyone, all applicants, employees, customers, guests, and vendors feel safe and comfortable. We commit to maintain a workplace that is free of any type of harassment and does not tolerate anyone intimidating, humiliating, or hurting others. We prohibit willful discrimination based on age, gender, ethnicity, race, color, religion, political opinions, sexual orientation, sexual identity or expression, military or veteran status, disability or any other characteristic protected by law.

• Generate Pipeline revenue by driving joint go-to-market (GTM) activity with Channel partner leadership • Partner closely with National partner leadership & CAMs to identify new mutual prospects and engagement resulting in new business meetings (NBMs) • Creating confidence at an executive level, leading to the creation of downstream sales buy-in and technical practice creation • Drive the development of technical pre-sales & post-sales practices within each focus partner