IQVIA

Role Description IQVIA is seeking a Director of Client Services to lead strategic client relationships, oversee delivery excellence across assigned accounts, and drive growth, retention, and operational performance within a healthcare communications environment for our Simpson Healthcare team. This leader will be accountable for strengthening client partnerships, ensuring high-quality delivery across complex projects, and developing high-performing teams that consistently meet or exceed client expectations. The Director will serve as a senior client partner and internal team leader, balancing relationship management, project oversight, commercial growth, and people leadership. The role requires a proven ability to manage senior stakeholders, guide cross-functional teams, identify opportunities for expanded client support, and ensure work is delivered on time, on budget, on strategy, and in alignment with relevant policies and guidelines. Key Responsibilities - Client Leadership and Relationship Management - Build and maintain trusted, professional relationships with client stakeholders. - Serve as a strategic partner to clients, helping them achieve brand, project, and business objectives. - Ensure the organization is represented professionally across client interactions. - Identify opportunities to provide additional services that support client priorities. - Attend and support key client engagements. - Conduct regular account check-ins with clients to assess relationship health. - Project and Delivery Oversight - Oversee delivery of all projects for assigned clients. - Monitor project progress, budget alignment, timelines, quality standards, and scope changes. - Ensure internal teams and third-party vendors are aligned on expectations. - Partner with project leads and finance stakeholders for accurate financial reporting. - Maintain working knowledge of assigned products, disease areas, and client business priorities. - Collaborate with client services teams to prepare and deliver client pitches. - Team Leadership and Talent Development - Lead, coach, and develop client services team members. - Supervise and train staff members, creating opportunities for professional growth. - Provide regular feedback and conduct one-on-one meetings. - Assign projects based on team member experience and business needs. - Partner cross-functionally with internal teams to support project delivery. - Identify opportunities to improve systems, tools, and processes. - Organic Growth and Commercial Leadership - Own revenue growth and retention for assigned accounts. - Guide client services teams on operational processes and strategic approaches. - Serve as a senior reviewer in the final statement of work approval process. - Provide senior-level oversight of pipeline tracking and financial forecast reporting. - Support management of master services agreements. Qualifications - Bachelor’s degree required, preferably in Marketing, Business, Science, or a related field. - 14+ years of experience in medical communications, healthcare marketing, or a related client services environment. - Demonstrated success managing senior client relationships. - Exceptional people management, mentoring, and team leadership experience. - Strong written and verbal communication skills. - Strong attention to detail, organization, and time management. - Ability to leverage internal and external relationships for project success. - Proficiency with Microsoft Office; experience with project management systems preferred. - Experience using web-conferencing tools such as Zoom and Microsoft Teams. - Collaborative, proactive, and curious leader. - Ability to travel to meet with stakeholders as needed, up to 25%. Preferred Attributes - Strategic client counselor with strong commercial instincts. - Confident executive presence with the ability to navigate senior stakeholder relationships. - Strong operational discipline balancing client service and financial management. - Comfortable working in a fast-paced, matrixed environment. - Passion for healthcare communications and developing high-performing teams. Benefits - The potential base pay range for this role is $130,500.00 - $363,500.00. - Incentive plans, bonuses, and/or other forms of compensation may be offered. - Range of health and welfare benefits available.

Role Description IQVIA is currently seeking an experienced Scientific Advisor to join our Simpson Healthcare team within the IQVIA Health Communications Group. This role is responsible for developing and delivering content according to client strategy and branding objectives. - Development of Scientific Content - Authors/supports publication and presentation of product and disease state information in support of client strategy. - Creates and presents content in a variety of media in support of client strategy and objectives. - Critically reviews technical and scientific reports from external sources for inclusion as a resource for content development. - Reviews clinical regulatory documents and common technical documents to ensure regulatory compliance in all content created. - Identifies, develops, recommends and/or negotiates scientifically sound, creative solutions to meet clients’ critical business needs. - Partner with Key Stakeholders Meeting Project Objectives - Directly interacts with client to ensure client objectives are met. - Collaboratively interacts with scientists internally and from all partners. - Establishes, maintains, and directs interactions with key opinion leaders relevant to assigned compounds and therapeutic area. - Participates in meetings and negotiations with key opinion leaders on the establishment of strategically aligned content for assigned products or disease states. - Partners with client and KOLs to create advisory board materials including agenda and meeting content. Acts as a facilitator during advisory board meeting when required. - Proactively partners with internal and external partners to develop and implement a compliant strategy and framework for the delivery and communication of key scientific, pipeline, or clinical insights in line with client objectives. - Ensures awareness of current trends within the industry and establishes global best practices regarding system(s) enhancement, usage, and training. - Provides scientific expertise to functional area representatives on product strategy, disease narratives, study design, and scientific rationale in clinical studies, within and/or across therapeutic area(s). - Provides regular updates to Head of Medical on project and client status, as well as on resource needs. - Collaborate with Client Services Team - Works with Client Services to serve as client liaison for content development. - Provides status on all assigned projects to Client Services to ensure adherence to timelines and to ensure that clients are informed of any potential changes or delays. - Collaborate with Marketing Team - Supports Marketing in the development of content-related pitch materials. - Contributes ideas and scientific knowledge to Marketing for use in proposal development. - Accompanies Marketing and Client Services to pitch meetings. - Supports Marketing by maintaining awareness of medical environment, including potential new products and clients. Creates market assessments and shares findings to marketing Strategy meetings internally. - Apprises Marketing of scope changes to contracted work, as determined with the client. Qualifications - Minimum of 3 years of medical communications agency experience. - PhD (preferred) or PharmD with a relevant concentration. - Experience developing scientific platforms. - Relevant therapeutic background. - Strong knowledge of medical information resources and how to access and extract key information. - Must be a strong team player and be willing to work in an environment where individual initiative and accountability to the team are required. - Excellent written and verbal communication and presentation skills. - Ability to multitask and prioritize projects effectively. - Solutions-oriented, with excellent organizational skills. - Ability to travel for representation of company at client meetings, advisory boards, medical or industry conferences, pitch presentations, and other meetings as needed. Benefits - The potential base pay range for this role, when annualized, is $99,300.00 - $248,300.00. - The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). - Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Company Description IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Role Description The Data Acquisition Specialist performs activities relating to the definition, set-up and ingestion of External Data Streams, and related documents and processes aligned with Clinical Trial Protocol defined requirements for data capture. External data streams include but are not limited to: - Typical and novel data collected through central labs and ECG - Medical imaging - Biomarker and genomics analysis - Real world data sources - EHR - Electronic patient reported outcomes - Wearables and sensors - Other digital data collection technologies Deliverables: - Execute deliverables for Standardized External Data Streams. - Assess external data collection requirements per protocol and plan external data stream set-up activities and related deliverables to meet study start-up timelines. - Liaise with key data stakeholders to establish the purpose of data collection and requirements for the transfer, ingestion, and structure of data for each data stream in compliance with applicable data protection laws and regulations, utilizing available standards and templates. - Create change requests for the definition of new test concepts or data structures relating to external data. - Develop trial-specific Data Transfer Agreements (tsDTA’s) accurately documenting study requirements and methods for the data transfer, ingestion, and structure. - Ensure data transfer frequencies are sufficient for the agreed requirements (medical data review, central monitoring, and reporting and analysis). - Liaise with external data providers to ensure alignment and agreement of tsDTA. - Translate medical and scientific concepts into data mapping guidance, per agreed data model and documented in the annotated Data Transfer Agreement for use by Clinical programmers. - UAT of test data transfers to ensure accuracy and consistency with data specifications defined in Data Transfer Agreements. - Implement data transfer mechanisms for external data streams (into CDR) including access for external data providers. - Monitor availability and accuracy of external data streams, liaise with external data providers to resolve data transfer issues relating to conformance of data. Qualifications - Bachelor’s degree or equivalent, preferably in Computer Science. - Minimum of 3 years’ experience managing data in support of clinical research. - Experience working with external data e.g., Safety Lab, PK, Simple Biomarkers, ECG, etc. - Experience in working with external data providers within a clinical study setting. - Experience developing data transfer agreements. - Experience working on clinical trials. - Experience working in highly diverse teams within clinical research; cross-functional, global, multiregional. - Knowledge of SDTM. - Working knowledge of GCP/ICH guidelines. - Excellent written and verbal communication in English. Requirements - This role is not eligible for UK visa sponsorship. Company Description IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Role Description This is a flexible, part-time role supporting patient-centred qualitative research projects. The Interview Moderator will conduct one-to-one English language interviews with patients, and occasionally healthcare professionals, scheduled according to participant availability across a range of geographies and time zones. As such, the role requires a high degree of flexibility in working hours, including occasional early morning or evening interviews. The successful candidate will play a critical role in capturing the authentic voice of patients, working empathetically and professionally to facilitate meaningful discussions around their experiences, symptoms, and treatment journeys. This role is ideally suited to an experienced qualitative researcher who thrives in dynamic, project-based environments and can adapt their approach to meet both patient needs and study objectives. Roles and Responsibilities - Moderate in-depth, one-to-one patient interviews, primarily with individuals living with acute and chronic health conditions. - Conduct interviews using semi-structured and flexible discussion guides, adapting in real time to explore emerging insights and patient narratives. - Lead qualitative interviews across methodologies, including: - Concept elicitation (understanding symptom and impact experience) - Cognitive debriefing of patient reported outcome (PRO) questionnaires - Meaningful change / exit interviews - Patient experience and preference research - Establish strong rapport with patients, creating a safe, empathetic environment to discuss potentially sensitive health experiences. - Apply advanced probing and active listening techniques to explore perceptions, language, and underlying meaning behind patient responses. - Ensure interviews capture accurate understanding of questionnaire items, including comprehension, relevance, and interpretation (e.g., in cognitive debriefing). - Navigate interviews with a balance of structured inquiry and flexible exploration, ensuring both protocol adherence and depth of insight. - Observe and interpret verbal and non-verbal cues to identify confusion, emotional responses, or unmet needs. - Manage sensitive or complex discussions with professionalism, neutrality, and ethical awareness. - Accurately document, record, and summarise interview outputs, ensuring high-quality data for analysis and reporting. - Collaborate with research teams on: - Development and refinement of interview guides - Identification of emerging themes and insight gaps - Maintain compliance with regulatory, ethical, and data privacy requirements (e.g., informed consent, GDPR). - Contribute to delivery of high-quality, patient-centred evidence to support clinical, regulatory, and commercial decision-making. Qualifications - Demonstrated experience conducting qualitative patient interviews, ideally within healthcare, life sciences, or clinical research. - Proven expertise moderating one-to-one in-depth interviews (IDIs) with patients or healthcare stakeholders. - Experience working with semi-structured discussion guides and adapting interview flow dynamically. - Prior experience in one or more of the following preferred: - Cognitive debriefing / linguistic validation of PROs or COAs - Concept elicitation or patient experience research - Outcomes research, Patient-Focused Drug Development (PFDD), or similar - Strong understanding of qualitative research methodologies and principles. - Knowledge of clinical terminology and ability to quickly build disease-area familiarity. - Demonstrated ability to build rapport with patients and handle sensitive topics with empathy. - Excellent probing, facilitation, and active listening skills. - Ability to remain neutral, non-judgmental, and unbiased during interviews. - Strong organisational skills, with ability to manage multiple interviews and projects concurrently. - High-quality verbal and written communication skills, including summarising complex patient narratives into clear insights. - Experience working in remote interview environments (video/telephone platforms). - Bachelor’s degree or higher in a relevant field (e.g., psychology, health sciences, sociology, anthropology, public health). Benefits - The potential base pay range for this role, when annualized, is $111,000.00 - $309,200.00. - The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). - Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Role Description As a Final Medical Content Approver, you will act as the primary medical and scientific point of contact providing final approval and expert advice to our clients in line with the requirements of the FDA (FDCA) / PhRMA / FTC for pharmaceuticals and medical devices on assets for clients. You will be expected to be part of the relevant content review teams, e.g., Project/Product Review Teams (PRT). In this role and as part of the Medical Quality and Compliance team, you will be working alongside and as part of the IQVIA Pharma Review Account Teams to deliver a seamless and consistent approach to content approval and consultative compliance advice to the US-based clients and business and provide some account management services. In addition, you will be expected to support Business Development in discussions with potential new clients, provide RFP input when required, and support internal Pharma Review (and IQVIA) with expert knowledge of FDA requirements aligned to pharmaceutical materials. The Account Teams are comprised of a group of reviewers that perform scientific, technical, and quality checks of materials for scientific accuracy, substantiation, quality, and relevant pharmaceutical regulations and codes. This is a remote role but may require onsite visits to clients. Job Responsibilities - Represent Medical Affairs on the content review committee as the lead Medical Content Reviewer/Approver of promotional and non-promotional materials and activities (e.g., congresses). - Provide expert final approval services to Pharma Review clients which include the approval of relevant assets in line with client’s strategy, expectations, and SOPs. - Effectively collaborate with Commercial, Regulatory, and Legal business partners to provide strategic input and drive alignment as required. - Advise on approval processes and best practices. - Act as an internal escalation point for the review team on complex jobs. - Actively participate in and lead internal training for the US market. - Maintain up-to-date knowledge of advertising regulations from FDA/PhRMA, healthcare landscape, and trends in MLR (e.g., AI), including attending relevant training, and share relevant outputs. - Medical approver representative at client meetings as needed. - Active involvement in recruitment of reviewers and onboarding new starters as required. - Coaching and mentoring of less experienced members of the team in technical and leadership skills. - Work with Compliance Team on internal and client audits as required. - Manage time proactively and track work hours in time-sheet in line with operations guidance. - Provide ‘second opinions’ where appropriate. - Escalate issues to medical director where appropriate. - Be a leader and role model for core IQVIA compliance values. - Work with internal IQVIA functions such as business development to contribute to the expansion of the US market. - Currently no line management but may be required in future. Qualifications - An advanced science or medical degree (PharmD, PhD, MD, PhD) strongly preferred or equivalent experience. - At least 3-5 years of direct US promotional/medical review experience and be comfortable working independently with minimal oversight. - Demonstrated ability to critically analyze research design, methods, and outcome measures. - Advanced knowledge of pharmaceutical and medical device guidelines and regulations. - Experience on an approval system like Veeva Promomats and/or Aprimo desirable. Benefits - The potential base pay range for this role, when annualized, is $120,400.00 - $335,400.00. - The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). - Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Role Description Are you a passionate and experienced Diabetic Specialist Nurse looking for flexible and rewarding opportunities? We are inviting skilled professionals to join our Healthcare Professionals Network for a series of exciting upcoming projects across the UK. This is a fantastic chance to contribute your expertise in diabetes care while enjoying the flexibility of remote and face-to-face work on an ad hoc basis. Whether you're looking to supplement your current role or explore new challenges, we’d love to hear from you. - Deliver high-quality diabetic care and education to patients in various settings. - Participate in health initiatives, clinics, and patient engagement programs. - Collaborate with multidisciplinary teams to support holistic patient care. - Provide remote consultations and support via digital platforms where required. Qualifications - Registered Nurse with valid NMC registration. - Ideally have an up to date DBS and be on the update service (not essential). - Specialist training or experience in diabetes care. - Excellent communication and interpersonal skills. - Ability to work independently and adapt to different environments. - Willingness to travel for face-to-face appointments. - Full UK driving license and use of a car. Benefits - Flexible working arrangements tailored to your availability. - Opportunities to work on innovative healthcare projects. - Competitive rates of pay. - Supportive network of healthcare professionals and project managers.

Role Description Are you ready to make a real impact? Do you want to work flexibly from anywhere in New Zealand, while advancing your career with a global leader in healthcare innovation? Join IQVIA and become part of a collaborative, forward-thinking team that values your expertise and supports your professional growth. IQVIA is seeking experienced and registered Dietitians to join our team for international clinical research projects in the field of metabolic disease area. You will support patients participating in clinical studies, provide nutritional and lifestyle guidance, and contribute to improving healthcare outcomes. - Conduct comprehensive nutritional assessments - Provide ongoing counseling and motivational support to study participants - Monitor participant progress and outcomes throughout the study period - Conduct all meetings and consultations with participants online (telehealth) - Collaborate with the clinical research team to ensure adherence to study protocols - Maintain accurate and confidential documentation in compliance with regulatory standards - Participate in virtual team meetings and training sessions Qualifications - Certified and Registered Dietitian in New Zealand - Fluent in English; additional language skills are a plus - Strong interpersonal and communication skills - Ability to work independently and in a structured manner; clinical experience preferred - Proficient with digital tools and telehealth platforms Requirements - Opportunity to contribute to a high-impact international clinical study - Remote work and collaboration with an international team - All participant interactions and monitoring are conducted online - Professional development and exposure to global research standards Benefits - At IQVIA, you’ll be part of a collaborative and forward-thinking team that’s shaping the future of healthcare. - We offer a supportive environment, meaningful work, and the chance to grow your career in clinical research.

• Conduct protocol-required remote clinical interviews and assessments with study participants • Administer and score study-specific psychiatric rating scales and structured interviews according to sponsor and protocol requirements • Maintain consistency and reliability across all participant assessments • Participate in study training, calibration, standardization, and certification activities as required • Review participant history and relevant documentation prior to assessments • Complete assessments, documentation, and data entry within required timelines • Ensure compliance with Good Clinical Practice (GCP), study protocols, and applicable regulations • Collaborate with clinical teams and study stakeholders to support data quality and participant safety • Attend project meetings and ongoing quality review sessions when required

• Independently draft, review, and negotiate standard clinical trial agreements (e.g., CTAs, CDAs, amendments) with investigative sites and institutions. • Manage assigned contract portfolio to support site activation deliverables and study timelines. • Act as a primary point of contact for sites and internal teams for contract-related matters, ensuring clear and timely communication. • Apply approved negotiation parameters and escalate non-standard terms or higher-risk issues to senior team members or Legal as needed. • Collaborate with cross-functional stakeholders (e.g., Site Activation, Clinical Operations, Finance) to align contract terms, including budget-related provisions. • Track contract progress and maintain accurate, up-to-date documentation in relevant systems and tools. • Identify and proactively address contract-related delays, working to resolve issues and minimize impact on study timelines. • Ensure all contracts comply with applicable regulatory requirements, sponsor guidelines, and company policies. • Support audit and inspection readiness by maintaining complete and accurate contract files. • Contribute to continuous process improvements aimed at enhancing contract cycle times and quality. • Manage multiple priorities simultaneously while meeting established timelines and quality expectations. • Provide regular status updates and metrics to stakeholders and project teams.

• Under general supervision, perform feasibility, site activation and some maintenance activities in assigned studies for investigative sites, according to applicable regulations, SOPs and work instructions, working closely with the Site Activation Manager (SAM), Project Management team, and other departments as necessary. • Review documents for completeness, consistency and accuracy, under guidance of senior staff. • Prepare site documents, reviewing for completeness and accuracy. • Inform team members of completion of regulatory contractual and other documents for individual sites. • Distribute completed documents to sites and internal project team members. • Support the updating and maintenance of internal systems, databases, tracking tools, timelines and project plans with accurate and complete project specific information. • Review, track and follow up the progress, the approval and execution of required documents such as questionnaires, CDAs, regulatory, ethics, Informed Consent Form (ICF) and Investigator Pack (IP) release documents.