Founded in 2012, Augury is a computer software and technology company that connects smartphones with ultrasonic sensors and vibrations to detect machine malfunctions before they oc
Client Partner, Scaled Accounts
Location
United States
Posted
22 days ago
Salary
$115K - $115.5K / year
Seniority
Senior
Job Description
Client Partner, Scaled Accounts
Augury
Our mission is to transform how people and machines work together to push the boundaries of human productivity. A leader in Industrial AI, Augury helps the world’s manufacturers leverage real-time production insights to drive new levels of efficiency. Combining predictive and prescriptive AI technology with industry expertise, production teams can proactively address alerts, minimize downtime, reduce asset costs, and maximize yield and capacity. Our customers achieve payback in six months or less, enabling global scale. We're looking for team members excited to partner with the world's manufacturers and build the future of production together. We are seeking a highly operational and execution-oriented Scale Client Partner to manage a high-volume portfolio of customers, driving retention, renewal predictability, and consistent customer value at scale. This role is paired with a technical success manager and is responsible for managing the post-sale customer lifecycle through structured, repeatable motions, including adoption, value realization, and renewal execution. Unlike enterprise-focused roles, this position emphasizes breadth over depth, requiring strong prioritization, disciplined system usage, and the ability to efficiently manage many accounts simultaneously. The ideal candidate brings strong renewal management experience, forecasting rigor, and the ability to connect customer outcomes to commercial impact across a broad and diverse book of business. This position is Remote. Preferred time zones are Eastern US and Central US. Key Responsibilities - Manage a portfolio of SMB and mid market accounts, prioritizing engagement based on renewal timing, customer health, risk signals, and growth potential. - Own end to end renewal execution, including forecasting, stakeholder alignment, risk mitigation, pricing coordination, and deal closure. - Drive scalable customer engagement through standardized programs, value-based communication, and proactive identification of retention and expansion opportunities. - Maintain accurate account data, forecasting, and operational discipline within Gainsight and Salesforce, ensuring visibility across customer activity and outcomes. - Partner cross functionally with Sales, Technical Success, Support, and Product teams to coordinate renewals, resolve risks, and support customer retention and growth. Experience - 5–8+ years of experience in Customer Success, Account Management, or Renewal Management within software and/or hardware environments - Experience managing high-volume customer portfolios with responsibility for renewals, forecasting, retention, and risk mitigation - Experience operating within structured, scalable customer engagement models and repeatable processes - Ability to interpret customer health, usage, and risk signals to drive prioritization and action - Strong written and verbal communication skills, with the ability to communicate value clearly across a broad customer base - Technical aptitude and ability to connect product capabilities to customer business outcomes - Bonus: Experience in industrial manufacturing, digital transformation, or process optimization environments We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend. The pay range for this position in Colorado, California, and New York is a targeted OTE of $115,000 to $1155,000 split of base salary + variable. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience. Augury is a people-first organization. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and we welcome those from all backgrounds and varying experiences. We are committed to providing employees with a work environment free of discrimination and harassment. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees. Augury is a proud equal opportunity employer, we strive to create a work environment in which everyone, all applicants, employees, customers, guests, and vendors feel safe and comfortable. We commit to maintain a workplace that is free of any type of harassment and does not tolerate anyone intimidating, humiliating, or hurting others. We prohibit willful discrimination based on age, gender, ethnicity, race, color, religion, political opinions, sexual orientation, sexual identity or expression, military or veteran status, disability or any other characteristic protected by law.
Benefits
- 401(K), 401(K) matching, Company equity, Company-sponsored outings, Customized development tracks, Dental insurance, Disability insurance, Diversity manifesto, Documented equal pay policy, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Mean gender pay gap below 10%, Mentorship program, Paid volunteer time, Online course subscriptions available, Paid holidays, Pair programming, Paid sick days, Promote from within, Remote work program, Restricted work hours, Return-to-work program post parental leave, Team based strategic planning, OKR operational model, Continuing education available during work hours, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Hiring practices that promote diversity, Pay transparency, Personal development training, Virtual coaching services, Flexible time off, Company-wide vacation
Related Guides
Related Job Pages
More Client Partner Jobs
Partner Development Manager
Fusion ConnectConnect, Protect, Accelerate Your Business With the Most Comprehensive Service Guarantees in the Industry
• Generate Pipeline revenue by driving joint go-to-market (GTM) activity with Channel partner leadership • Partner closely with National partner leadership & CAMs to identify new mutual prospects and engagement resulting in new business meetings (NBMs) • Creating confidence at an executive level, leading to the creation of downstream sales buy-in and technical practice creation • Drive the development of technical pre-sales & post-sales practices within each focus partner
Client Experience Concierge
HopesglobalgetawaysHopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Role Description We're growing our virtual team and looking for individuals who enjoy delivering great service and staying organized behind the scenes. As a Client Experience Concierge, you'll assist travelers throughout their planning journey helping coordinate arrangements, share important updates, and ensure every detail is handled smoothly from start to finish. This is a fully remote opportunity designed for self-motivated individuals who thrive in a flexible environment and enjoy supporting others. No prior travel experience is necessary—comprehensive training and ongoing support are provided. What You Will Do - Connect with clients to understand trip goals, preferences, and timelines - Assist with building and organizing travel plans, including lodging, transportation, and activities - Research and compare options using approved systems and tools - Keep clients informed with clear updates on bookings and next steps - Respond to questions via email, phone, and secure messaging platforms - Handle itinerary changes, updates, and follow-up requests - Maintain accurate client records and planning notes - Participate in onboarding and continuous development sessions What You Will Get - 100% remote position with flexible scheduling - Step-by-step onboarding to help you get started confidently - Ongoing training and skill-building resources - Access to professional travel tools and supplier platforms - Incentive programs and travel-related perks - Opportunities for advancement within a growing team Qualifications - Strong communication skills and a service-first mindset - Organized and detail-oriented approach to tasks - Ability to manage multiple responsibilities independently - Comfortable using online tools and basic computer systems - Reliable internet connection - Positive attitude and willingness to learn Requirements - Must be at least 18 years of age - Authorized to work in the US, UK, Mexico, Australia, Spain, or other approved hiring regions.
Role Description O’Hagan Meyer is seeking an experienced partner attorney with a background in Labor & Employment Litigation to join its Downtown Los Angeles office. This Partner will join a diverse practice group that handles: - Single plaintiff employment litigation - Wage & hour class litigation The ideal candidate will have significant experience handling all aspects of individual FEHA cases and counseling employers on compliance. A portable book of business is not required, but would welcome one. This role could work remote out of any continental state but must be licensed to practice in CA. Qualifications - Experience in Labor & Employment Litigation - Significant experience with individual FEHA cases - Ability to counsel employers on compliance - Licensed to practice in California Requirements - Direct client interaction - Significant responsibility on complex and sophisticated legal matters Benefits - Flexible hybrid schedule - Competitive compensation and several bonus programs - 401(k) plan with employer contribution - Robust benefits package: - Health insurance (medical, dental, and vision coverage) - Life insurance - Flexible spending accounts for dependent care and/or health care expenses - Paid parental leave program - Salary Range: $215,000 - $265,000 Company Description O’Hagan Meyer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. O'Hagan Meyer participates in E-Verify.
Role Description The Dream Opportunity (DO) is a global nonprofit that connects under-resourced students to Fortune 500 careers. We are looking for a Corporate Client Associate to join our remote-first, global team. This is a high-ownership, fast-paced role where you will work directly alongside the Corporate Client Manager and in close proximity to the CEO to manage and grow the partnerships that fund real access for our students. Roles and Responsibilities - Relationship Management: - Manage all external client communications. - Draft quarterly impact reports. - Develop bi-monthly partner newsletters. - Event Coordination: - Support the end-to-end planning and execution of in-person events inside corporate offices and at trade shows across multiple cities. - Logistics Ownership: - Manage event timelines, vendor coordination, student/volunteer lists, and day-of operations. - Executive Support: - Prepare the CEO for high-stakes meetings with briefings, talking points, and background research on attendees. - Pipeline & Research: - Maintain the partner pipeline in Monday.com. - Build detailed profiles on target Fortune 500 companies, focusing on CSR and DEI initiatives. - Strategic Outreach: - Support personalized outreach campaigns to secure and deepen partner relationships. - Deliverable Ownership: - Own all follow-ups from meetings and track outstanding accounts receivable items to ensure nothing falls through the cracks. Qualifications - 4–6 years of experience in client-facing, project coordination, partnerships, or communications roles. - Exceptional writing skills and the ability to be clear and professional with stakeholders at every level. - Highly organized; able to manage multiple priorities simultaneously and update tasks daily in Monday.com. - Proactive by default, comfortable with ambiguity, and able to stay calm under pressure in a fast-moving environment. - Deeply cares about connecting underserved students to life-changing opportunities. - Proficiency in Monday.com, Google Workspace, Canva, and Slack. - A degree in Business, Public Policy, or Strategic Communications; experience in nonprofit or CSR environments is a strong plus. Benefits - Salary: $65,000–$85,000 annually - Type: Full-Time, Remote-First / Global Team - Top performers are eligible for promotion to Corporate Client Manager, taking full strategy ownership of Fortune 500 partnerships. - This role offers real responsibility and direct interaction with executive leadership. - Every partnership you help secure changes the trajectory of a student's life.
