Role Description The business needs an experienced Amazon specialist who can create product listings from scratch and prevent costly errors that have impacted customer experience and profitability. With frequent, time-sensitive fabric collections that aren’t reorderable, the team needs swift, accurate listing creation and reliable inventory sync across channels. This role exists to own Amazon listing excellence, extend those best practices to Walmart and Michaels, and support smooth operations across Shopify, Finale Inventory, and ShipStation. Responsibilities - Amazon listing ownership - Build complete Amazon listings from scratch (titles, bullets/descriptions, pricing, images, specs) aligned to Amazon requirements and best practices - Select correct categories/attributes, set up parent-child variations, and optimize keywords while maintaining compliance - Proactively prevent/resolve listing errors, suppressions, and catalog conflicts - Multi-marketplace expansion (Walmart, Michaels; support eBay/Etsy as needed) - Translate Amazon listing data to Walmart and Michaels requirements and maintain listing health - Ensure content consistency, pricing accuracy, and timely updates across marketplaces - Monitor marketplace policies to keep listings compliant - Inventory accuracy and catalog operations - Coordinate listing data with Finale Inventory to keep stock levels and product data in sync - Minimize oversells/stockouts and maintain correct SKU mapping across channels - Partner with the team to rapidly list time-sensitive collections and one-off items - Shopify and fulfillment support - Assist with product updates and basic catalog tasks on Shopify - Support order/label flow with ShipStation to ensure accurate handoff from listings to fulfillment - Flag process gaps; suggest and implement improvements - Quality control and continuous improvement - Create and maintain SOPs/checklists to reduce listing and pricing errors - Track and report listing throughput, error rates, and resolution times - Share marketplace updates and best practices with the broader team Qualifications - Proven experience creating Amazon product listings from scratch in Seller Central (not just editing) - Demonstrated end-to-end setup of new ASINs, including variations and attribute mapping - Hands-on experience managing listings on at least one additional marketplace (Walmart and/or Michaels preferred) - Experience with an inventory management system (Finale Inventory or similar) - Working knowledge of Shopify for product/catalog updates Requirements - Technical: Amazon Seller Central (new ASIN creation, variations, flat files/UI), Walmart/Michaels listing workflows, Shopify, Finale Inventory (or similar), ShipStation - Operational: Impeccable attention to detail; strong data hygiene; fast, accurate execution at scale - Compliance/quality: Up-to-date on marketplace requirements; proactive in preventing listing/pricing mistakes - Collaboration: Clear communicator; comfortable coordinating with a distributed team and owner-operator - Domain: Familiarity with fabric/textile products and attributes is a plus Work From Home Set-Up - Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up - Internet speed of at least 40MBPS - Headset with an extended mic that has noise cancellation and a webcam - Back-up computer and internet connection - Quiet, dedicated workspace at home Working Hours - 40 hours per week - Monday–Friday, 9:00 am–5:00 pm EST Compensation - $7 per hour - No benefits package included

Role Description The Opportunity Are you ready to lead the disruption of legacy IT platforms? SymphonyAI Enterprise IT is seeking an entrepreneurial and results-driven Senior Director of Sales – North America to lead a dynamic team of four enterprise sales professionals, driving exponential growth and capturing new logos across the enterprise space. You will be at the forefront of bringing our AI-powered ServiceOps platform to forward-thinking IT organizations, focused on next-generation ITSM, ITAM, and AI-led business automation. As a hands-on leader, you will work side-by-side with your team—shaping strategy, engaging customers, and positioning SymphonyAI as the definitive alternative to legacy tools like ServiceNow. What Makes This Role Unique - Impact at Scale: Play a key role in SymphonyAI’s fast-growing Enterprise IT division, directly influencing the digital transformation of Fortune 1000 companies. - Innovation Leader: Evangelize the most advanced “AI First” IT platform, leveraging generative and conversational AI to deliver “AI Fast” outcomes for enterprise customers. - Team Builder: Lead, inspire, and develop a high-performing sales team, coaching them to compete and win in a dynamic, fast-moving market. - Strategic Partnership: Engage directly with C-suite executives, helping shape their vision for modern IT operations and demonstrating tangible ROI powered by AI and automation. - Career Growth: Operate in a collaborative, high-velocity environment where your contributions have direct visibility and a clear path toward VP-level advancement. Key Responsibilities - Own and deliver multi-million-dollar net new bookings across SymphonyAI’s AI-driven ITSM, ITAM, and enterprise automation offerings. - Lead, mentor, and scale a team of four enterprise sales professionals, ensuring consistent high performance and professional development. - Articulate SymphonyAI’s differentiated “AI First” and “AI Fast” value proposition to CIOs, CTOs, and IT leadership—highlighting measurable outcomes such as reduced ticket volumes, lower operating costs, and improved end-user satisfaction. - Guide consultative, multi-product sales cycles, positioning SymphonyAI as the modern, agile alternative to traditional, slow-moving IT platforms. - Partner closely with marketing, demand generation, and product teams to align go-to-market strategies and accelerate pipeline growth. - Drive disciplined execution and deal closure across complex, multi-stakeholder buying environments. - Contribute to territory planning, quota-setting, and headcount strategy in partnership with senior leadership. - Represent SymphonyAI at industry events, executive briefings, and strategic customer engagements. Qualifications - 10–15+ years of enterprise SaaS or IT platform sales experience, with a demonstrated record of exceeding targets in high-growth environments. - Proven success leading and developing sales teams, with direct experience selling to CIOs, CTOs, and senior IT leadership within large enterprises. - Demonstrated ability to compete against and displace incumbents such as ServiceNow, BMC, or similar platforms. - Deep understanding of IT operations, ITSM/ITAM markets, and the evolving AI landscape. - Strong executive presence, communication, and negotiation skills—capable of influencing at all levels of an organization. - Track record of building pipeline from the ground up and operating effectively in an entrepreneurial, resource-conscious environment. - Experience with structured sales methodologies (e.g., MEDDIC, Challenger, SPIN Selling) preferred. Company Description

Sales Coordinator Location Remote – Boston Area. While this role is fully remote, candidates must be based in the Boston area and able to attend in‑person meetings as needed. SEEBURGER does not maintain a physical office in this location. Role Overview The Sales Coordinator at SEEBURGER Inc. plays a key role in supporting sales execution, improving deal & sales activity tracking, and ensuring strong alignment across internal teams. This position focuses on sales coordination, pipeline support, cross‑functional coordination, and delivering a positive customer experience—not just calendar or meeting scheduling. Core Responsibilities Sales Enablement & Guidance - Act as a trusted resource for sales representatives by providing guidance on sales processes, tracking, reporting and CRM updates. - Support opportunity management with light assistance related to quotes, documentation, and order flow, ensuring alignment with internal sales policies. - Ensure sales teams have access to current sales materials, pricing information, product details, and value messaging to support customer engagements. Customer & Partner Support - Serve as a point of contact for customer and partner inquiries related to sales processes, contracts, and offerings. - Support timely follow‑ups with team members to ensure accurate information flow across customers, partners and internal teams and ensure seamless sales execution. - Coordinate internally to help resolve issues related to order management, invoicing, AR, contracts, or service questions. Sales Operations & Reporting - Maintain accurate and up‑to‑date sales data in CRM and related systems, supporting pipeline, forecast, and customer visibility. - Prepare sales reports and summaries related to pipeline health, bookings, renewals, and performance metrics. - Support forecasting, audits, and leadership reviews by providing reliable data and insights. Cross‑Functional Coordination - Collaborate closely with Marketing, Partner Management, Finance, Legal, Sales and Technical teams to support smooth sales execution and customer engagement. - Assist with coordinating proposals, contracts, and solution documentation across teams to reduce sales cycle friction. - Help ensure customer expectations align with delivery, implementation, and support capabilities. Strategic Sales Support - Support sales leadership initiatives focused on enablement, process improvement, and operational efficiency. - Assist with go‑to‑market initiatives and promotional activities by tracking execution and sharing field feedback. - Identify trends, risks, and improvement opportunities within the sales process and proactively communicate insights. Key Skills & Qualifications - Strong Communication & Advisory Skills - Sales Operations Experience: Familiarity with sales processes, CRM systems, reporting, and deal lifecycle support. - Analytical & Problem‑Solving Skills: Comfortable analyzing data and helping resolve complex or multi‑stakeholder scenarios, build analytics and reports - Cross‑Functional Collaboration: Experience working across departments in a fast‑paced, global environment. - Attention to Detail: Ensures accuracy across sales documentation, pricing inputs, and operational data.

• Support the sales and development of existing and net new business opportunities within a defined base of existing clients • Collaborate closely with the National Strategic Partner account managers, field sellers, team managers, and internal sellers to meet or exceed sales revenue targets • Grow existing customer share by introducing new telecommunications, data center, cloud, and managed services solutions to clients • Work closely with the existing sales team to define a transition plan to retain and grow recently sold clients • Attain monthly and quarterly portfolio renewal contracts related to revenue goals • Establish and cultivate a solid working relationship with vendor partners • Establish a framework and recurring cadence with the sales and overlay teams to execute regular quarterly business reviews with customers • Demonstrate a strong and effective knowledge of all telecommunications, data center, cloud, and managed service solutions in the Avant portfolio. Fluency in the contrasting differences between each solution and ability to articulate those differences based on a client’s requirements and sales opportunity • Provide strong existing client management and outgoing business development efforts to optimize effective market coverage to exceed sales targets and reduce client attrition • Help to create client-facing business development activities, perform demand generation, and perform all follow-up to business development activities • Coordinate prospect meetings, teleconferences, and communications • Participate in client seminars and workshops • Create and deliver polished sales proposals and RFP responses • Engage regularly with VAR sales leadership (manager, Director and VP) to provide visibility to open opportunities, upcoming renewals, and billed revenue