Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between. At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Mission We are seeking a Customer Solutions Architect to partner with our sales team. The right candidate is someone who has broad and deep AWS expertise and a proven ability to establish themselves as a trusted advisor to existing and potential customers. You're passionate about AWS and love working backwards with our customers to drive their business forward. Your Assignment - Lead deep dive architecture & design sessions with customers and propose Well-Architected solutions - Author proposals and statements of work that capture customer requirements & constraints and ensure successful project outcomes - Educate customers & evangelize AWS through blogs, white papers, webinars, presentations, and direct customer engagement Your Qualifications - 5+ years of experience architecting, building, and operating solutions on AWS - 10+ years of experience with infrastructure, application, database, and/or networking architecture - Ability to assess and align business and technical strategy with customer needs - Excellent oral and written communication skills - Superb presentation & workshop leadership skills, ability to tailor conversations to technical SMEs through executive leadership audiences - Strong understanding of cloud-native patterns and Well-Architected best practices - Ability to travel up to 25% (conditions permitting) Preferred Qualifications - Experience with highly-available, fault-tolerant architectures - Experience with IT compliance frameworks and requirements (e.g. PCI, HIPAA, GDPR, security) - Previous experience in pre-sales or equivalent company-internal strategic roadmap influence - AWS DevOps Pro, Specialty Certifications Benefits - Medical Insurance for you and eligible dependents - 401k plan with company match up to 4% and immediate vesting - Competitive phantom equity - State of the art laptop and tools - Dental and Vision insurance - Term Disability Insurance - Term Life Insurance - Flexible Spending Account - Equipment & Office Stipend - Annual stipend for Learning and Development - Generous and flexible PTO - 10 Paid Holidays The base salary range for this position is $175,000 - $197,500. If you are hired at Caylent, your base salary is determined on factors such as skills, experience, geographic location, and other market conditions. While it's not typical for offers to be made at the top of the range, please keep in mind that the base salary range is only one component of your overall compensation. Additionally, you are eligible for the benefits, bonuses, and incentives as listed above in the job description! NOTE: We’re unable to provide visa sponsorship now or at any time in the future. At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements. These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals. If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner. If you have any questions, please contact talent@caylent.com Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.

• Lead the technical strategy for Greenfield accounts within the Nordics. • Act as a trusted advisor to VP+ and BU-level leaders, driving alignment during high-tension negotiations. • Abstract learnings from builds into reusable patterns and guidance for the wider Databricks community. • Move beyond "proof of concept" to deliver measurable business outcomes. • Coach junior and professional SAs on technical discovery and complex use-case prioritization.

• Provides strategic and operational leadership for the design, delivery, and ongoing support of healthcare data interoperability solutions. • Leads a team of integration engineers, HL7/FHIR specialists, and implementation analysts in deploying interface and integration projects that connect clinical, financial, and administrative systems. • Partners with clients, internal product teams, and vendors to ensure seamless data exchange, regulatory compliance, and high-quality implementation outcomes. • Define strategic vision for interface/integration services aligned with organizational goals • Manage budgets, resource allocation, and workforce planning • Drive continuous improvement using metrics, client feedback, and industry trends • Oversee end-to-end HL7/FHIR interface implementations (scoping through post-go-live) • Ensure adherence to timelines, budgets, and client milestones • Champion FHIR API adoption including SMART on FHIR, OAuth 2.0, and RESTful patterns • Ensure compliance with ONC 21st Century Cures Act, CMS Interoperability Rule, and TEFCA Guide

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: - Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. - Continuous professional growth and leadership opportunities. - Health, wellness, and financial benefits to offer peace of mind to you and your family. - World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Solutions Architect - Infrastructure will assist SHI's customers in implementing data center infrastructure initiatives as they move towards modern data center solutions. This role involves designing and deploying enterprise infrastructure and platforms, providing upgrade and migration services, and ensuring seamless integration with existing systems. Additionally, the Solutions Architect – Infrastructure serves as a mentor to other consultants within the team This position is a remote position with Home Office setup as determined by SHI management. Role Description - Perform design and implementation work, including architecture analysis, system migrations, and systems engineering activities - Design and implement enterprise infrastructure solutions, including: - Converged and hyperconverged infrastructure - Storage platforms and SAN environments - Disaster recovery solutions - Server virtualization and day-to-day infrastructure operations - Backup and ransomware resiliency solutions - Virtual networking solutions - Serve as the technical lead on projects and workshops, overseeing delivery and being accountable for project outcomes - Collaborate with sales teams to identify, scope, and close professional services opportunities through customer discovery and design sessions - Deliver configuration, deployment, and upgrade services within customer and partner environments - Participate in pre-sales and post-sales engagements, including solution design, planning, and technical validation - Provide technical leadership and mentorship to other architects and consultants - Stay current with infrastructure industry trends, technologies, and vendor offerings - Demonstrate long-term, strategic thinking related to infrastructure services and customer engagements Behaviors and Competencies - Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. - Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. - Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change. - Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance. - Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members. - Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation. Skill Level Requirements - Ability to design, build, and implement infrastructure solutions from delivery through production readiness - Proven experience defining, designing, building, and maintaining enterprise systems and infrastructure solutions - Strong troubleshooting and problem-solving skills - Excellent written and verbal communication skills - Strong organizational, analytical, and research skills - Excellent project and time management skills - Ability to guide and mentor other consultants and architects - Consultative approach to enterprise infrastructure architecture and delivery - Passion for technology and continuous learning Certifications Industry certifications in one or more infrastructure technology platforms, such as: - VMware Certified Professional (VCP) - Veeam Certified Engineer (VMCE) - Cisco Certified Network Associate (CCNA) - Or equivalent infrastructure-related certifications Other Requirements - Bachelor’s degree in Computer Engineering, Computer Science, or a related field, or equivalent professional experience - 3–4 years of progressive technical experience with increasing responsibility - Minimum of 2 years of hands-on experience working with infrastructure technologies, including: - Blade chassis and server platforms - Hypervisors - Storage systems and storage fabrics - Backup and recovery solutions - Strong understanding of virtualization technologies and software-defined data center concepts - Ability to lift up to 50 pounds to support equipment racking and onsite installations - Ability and willingness to travel to client sites up to 20% The estimated annual pay range for this position is $135,000 - $190,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status