SHI International Corp.

Role Description The Technical Advisor – Domain Architecture is an entry-level engineering role within the Advanced Solutions Group, providing operational and technical support across SHI’s cloud and infrastructure, networking, and data center engineering teams. This role is designed as a launchpad for building foundational knowledge across multiple technology domains. - Prepare and assemble bills of materials (BOMs), product configurations, and pricing comparison documents for customer engagements across cloud, infrastructure, networking, and data center domains. - Build vendor and technology comparison matrices that help senior engineers and Field CTOs evaluate and position solutions from major OEMs and hyperscalers. - Configure, maintain, and reset lab environments used for customer demonstrations, proof-of-concept testing, and internal training. - Research vendor announcements, product releases, end-of-life notices, and competitive updates—synthesizing findings into concise summaries for engineering team consumption. - Assemble and format materials for Executive Briefing Centers (EBCs), workshops, and customer assessments—including slide decks, data sheets, and supporting documentation. - Maintain engagement trackers, project logs, and internal documentation that support the domain architecture practice’s operational cadence. - Support senior engineers with pre-engagement research: customer environment profiles, installed base data, and relevant case studies or reference architectures. - Assist with data gathering, formatting, and quality checks for customer deliverables such as assessment reports, architecture reviews, and TCO analyses. - Participate in internal team meetings, vendor briefings, and training sessions to build technical knowledge across cloud platforms, networking, compute, storage, and virtualization. - Provide ad hoc support across all domain architecture teams as priorities shift—learning to operate flexibly across technology domains rather than specializing prematurely. - Shadow senior engineers on customer calls and engagements when opportunities arise, observing how technical expertise translates into customer advisory and commercial outcomes. Qualifications - Completed Bachelor’s Degree in Information Technology, Computer Science, Engineering, Business, or a related field or relevant work experience required. - 0–2 years of professional experience. Recent graduates with relevant internships, lab work, or academic projects are encouraged to apply. - Demonstrated interest in enterprise technology—through coursework, certifications (CompTIA, AWS Cloud Practitioner, etc.), personal projects, or self-directed learning. Requirements - The expertise in protecting systems, networks, and programs from digital attacks, ensuring the confidentiality, integrity, and availability of data. - Intermediate - Expertise in configuring, maintaining, and troubleshooting servers, storage solutions, and network infrastructure to ensure optimal performance and reliability. - Intermediate - The ability to understand and utilize cloud computing technologies, including virtualization, IaaS, PaaS, and SaaS delivery models, to implement and manage scalable cloud solutions. - Intermediate - The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate - Ability to travel to SHI, Partner, and Customer Events. Benefits - The estimated annual pay range for this position is $55,000 - $85,000 which includes a base salary and bonus. - Compensation for this position is dependent on job-related knowledge, skills, experience, and market location. - Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Company Description Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. - Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. - Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. - Continuous professional growth and leadership opportunities. - Health, wellness, and financial benefits to offer peace of mind to you and your family. - World-class facilities and the technology you need to thrive – in our offices or yours.

• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. • Design and propose tailored infrastructure solutions that align with customers' business objectives. • Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information. • Provide product training and technical education to the sales team and customers. • Act as a trusted IT advisor for customers, partnering with Field Account Executives. • Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. • Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. • Develop solutions that fit customers’ needs and budgets through strategic planning. • Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. • Educate and develop sales teams on technical selling, product training, services, and technology trends.

• Own a territory, vertical, or named account list and achieve quota through consultative selling of ITAM and FinOps solutions. • Maintain healthy pipeline coverage to support consistent quota attainment. • Lead customer discovery sessions to identify pain points, transformation goals, and solution needs. • Deliver compelling value propositions through proposals, statements of work (SOWs), and RFP responses. • Close deals that drive customer success and position SHI as a strategic ITAM partner. • Participate in regular pipeline reviews with sales leadership to ensure sustained performance, accurate forecasting, and proactive deal strategy.

• Develop content strategies aligned to Next Generation Infrastructure & AI business goals, go-to-market motions, industry trends, and audience needs • Translate complex datacenter, networking, and AI infrastructure concepts into clear, compelling narratives for technical and business audiences • Own full-funnel written content across formats (blogs, eBooks, whitepapers, webinars, email campaigns, landing pages), ensuring alignment to awareness, consideration, and decision stages • Collaborate on non-written content formats (video, podcasts, infographics, social media) to ensure cohesive storytelling across channels • Create product-adjacent and partner-facing content, including solution briefs, one-pagers, and FAQs, while partnering with creative teams on web copy • Develop innovative approaches to building awareness and demand across modern infrastructure and AI use cases, including buyer-led topic clusters and modular, reusable content strategies • Utilize AI tools to support research and drafting, applying strong editorial judgment to ensure accuracy, quality, and alignment with brand voice • Support content publishing in SHI’s Resource Hub using WordPress, ensuring proper tagging, organization, and discoverability • Monitor datacenter, networking, infrastructure, and AI industry trends and connect insights to SHI’s services and solutions in a differentiated way • Partner with editorial leadership and external agencies to develop research-backed thought leadership • Integrate cross-solution messaging and align content to broader company narratives • Continuously improve existing content through refreshes, repackaging, and optimization • Apply SEO and AEO (Answer Engine Optimization) best practices to improve discoverability and performance

• The Federal Business Development Manager coordinates strategically and tactically with federal growth strategies for current contracts. • Execute strategies and tactics by quarter to deliver a qualified pipeline of contract opportunities with pursuit and win plans for each. • Collaborate with Federal Sales teams, Proposal Writing teams, Compliance teams, Consultants, and Federal Business Development team to create and maintain Capture Plans. • Develop, maintain, and advance relationships with Partners and Contract holders that align with target areas.

• The SHI Azure Services Sales Executive (SSE) is a strategic, customer-facing role responsible for driving net-new services opportunities in Azure infrastructure and Managed Services solution areas. • This individual will lead proactive campaigns, create customer business cases, architect solutions, and serve as a trusted advisor to customers and internal stakeholders. • The Azure SSE will play a pivotal role in expanding SHI’s services footprint through innovation, technical leadership, and customer advocacy.

• Serve as the technical SME for Microsoft 365 Copilot deployment, extension, and agent solution development in Copilot Studio. • Guide SHI customers through hands-on Microsoft 365 Copilot deployments, including tenant readiness assessments, data and AI readiness, license assignments, use case identification, and governance. • Lead end-to-end Copilot deployments, including prerequisite validation, service enablement, and rollout planning across Microsoft 365 Admin Center and related services. • Design and implement security and compliance controls using Microsoft Purview, Microsoft Defender, and Microsoft Entra. • Assess and reduce data exposure risks by analyzing Microsoft Graph signals, SharePoint and OneDrive permissions, sensitivity labels, and external sharing configurations.

Role Description - Build pipeline and advance deals through the sales methodology to closure for all support services opportunities within Commercial and Public Sector sales segments and customer accounts. - Serve as the primary point of contact and subject matter expert for prospective and existing customers, ensuring effective communication and service delivery. - Collaborate with internal sales teams and cross-functional departments to support customer engagements and ensure customer satisfaction. - Create and manage agendas, alignment proposals, statements of work (SOWs), and responses to RFIs, RFPs, and RFQs for services. - Build strong relationships and trust with account teams and remain accountable for the services sales component of the customer relationship. - Educate account teams on available support services through training and enablement sessions. Qualifications - Ability to create and manage relationships with external partners, executive-level stakeholders, and within a sales organization. - Intermediate - Proficient in building and executing cross-functional plans to achieve objectives; able to analyze business results to develop action plans. - Intermediate - Creative and strategic thinking with excellent decision-making skills; capable of managing regional business independently from Management. - Intermediate - Excellent time management along with planning and organizational skills; self-motivated with the ability to work autonomously. - Intermediate - Ability to communicate, present, and influence all levels of a customer and/or partner organization for building relationships and driving sales growth; skilled in prospecting, negotiating, and closing deals. - Intermediate - Ability to effectively position against competition and clearly articulate value. - Intermediate - Ability to self-study and engage in independent work to increase job-related knowledge and skills; self-motivated with the ability to work with limited direction and oversight. - Intermediate - Ability to be approachable, maintain composure, and possess a professional attitude. - Intermediate Requirements - Bachelor’s degree completed or relevant equivalent work experience required. - 3+ years of experience in Sales, Sales Support, Information Technology, or a related role. - Experience and familiarity with Microsoft technologies, including Microsoft 365 (M365), SharePoint, and Azure Virtual Desktop. - Up to 25% Travel to SHI, Partner and Customer Events. - Demonstrated experience meeting or exceeding sales targets through selling company products, solutions, and services to new clients. - Strong prospecting and strategic account planning skills, with proven solution-selling acumen using methodologies such as MEDDICC, Challenger Sale, Solution/Spin Selling, or similar frameworks. Benefits - The estimated annual pay range for this position is $140,000 - $160,000 which includes a base salary and bonus. - Compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. - Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity M/F/Disability/Protected Veteran Status

• Design, build, and deliver enterprise scale data engineering solutions using Microsoft Azure and Microsoft Fabric ecosystems. • Develop and maintain data models, ETL and ELT processes. • Collaborate with BI and analytics teams to prepare data for downstream reporting, analytics, and AI consumption. • Implement data validation, cleansing, reconciliation, and quality controls. • Apply security best practices including encryption and compliance with standards.

• Collaborate with account and specialty teams to assess customer cybersecurity needs. • Develop and deliver new security services offerings to address customer requests/opportunities. • Educate sales teams on AI solution selling and key technologies through 1x1, team, and company training. • Stay current on new technology, trends, and market behavior by studying market trends and the industry landscape. • Engage in self-study and independent work in lab facilities to increase job-related knowledge and skills. • Develop collateral to assist with AI sales engagements. • Provide relevant customer-facing demos, proof-of-concept and other pre-sales functions for Google AI Solutions.