Role Description We are looking for a Gen AI Architect to join our growing team in US, (Remote or Bay Area). The Gen AI Architect – North America will lead the design, architecture, and delivery of enterprise-grade AI solutions powered by Large Language Models (LLMs), multi-modal AI, and Retrieval-Augmented Generation (RAG) pipelines. The ideal candidate will combine deep technical expertise in AI/ML systems with proven experience in enterprise architecture, ensuring solutions are scalable, secure, compliant, and aligned with business goals. This role involves defining the technical roadmap for Generative AI initiatives, selecting and integrating AI frameworks, orchestrating model lifecycle management, and guiding cross-functional teams to deliver production-ready GenAI solutions. You will be the go-to expert for translating high-level business needs into robust, future-proof AI architectures. Key Responsibilities - AI Architecture & Solution Design: - Architect enterprise-scale Generative AI solutions leveraging LLMs, embeddings, and retrieval-augmented generation (RAG) pipelines. - Design and implement scalable AI microservices and APIs integrated into existing enterprise ecosystems (Azure, AWS, GCP). - Lead PoCs and pilot implementations for AI-first use cases such as intelligent automation, code generation, knowledge assistants, and predictive analytics. - Innovation & Technology Leadership: - Define Agentic AI assurance process, methodology and framework for clients based on their agentic systems. - Define and evolve the organization’s AI architecture strategy, focusing on scalability, security, and ethical AI principles. - Introduce emerging Gen AI frameworks (LangChain, LangGraph, CrewAI, OpenAI Agents SDK, etc.) to enable multi-agent orchestration and intelligent workflow automation. - Build reusable AI accelerators, tools, and frameworks to standardize model deployment, evaluation, and governance. - Customer Engagement & Solutioning: - Partner with clients to identify high-value AI opportunities and translate business problems into technical blueprints. - Lead technical discussions, RFP responses, and client demos showcasing Gen AI capabilities and ROI. - Collaborate with account leaders to shape AI roadmaps and innovation strategies for enterprise clients. - Delivery Governance & Enablement: - Oversee architecture reviews and ensure best practices in AI model lifecycle management (training, fine-tuning, inference, observability). - Guide engineering and data science teams in adopting AI-first design principles, model operationalization (MLOps/LLMOps), and continuous learning loops. - Ensure compliance with data privacy, responsible AI, and enterprise governance standards. - Practice & Capability Building: - Build and scale the Generative AI practice across North America — mentoring architects, engineers, and data scientists. - Collaborate with global CoE and platform teams to enhance reusable AI assets, domain-specific models, and evaluation frameworks. - Evangelize AI-first engineering through thought leadership, workshops, and industry events. Qualifications - 12+ years in software engineering, solution architecture, or digital transformation roles. - 5+ years of hands-on experience in AI/ML, NLP, or Generative AI system design. - Deep knowledge of LLMs, vector databases, and orchestration frameworks (LangChain, LangGraph, LlamaIndex, etc.). - Strong understanding of RAG architecture, fine-tuning (LoRA/QLoRA), embeddings, and prompt engineering. - Expertise in cloud-native AI platforms — Azure OpenAI, AWS Bedrock, Vertex AI, or similar. - Proven ability to integrate AI models into enterprise systems using APIs, microservices, and event-driven architectures. - Excellent communication, storytelling, and client engagement skills — able to translate AI concepts into business value. - Strong leadership in cross-functional environments involving AI research, engineering, and business stakeholders. Requirements - Extensive Agentic AI, Gen AI app testing experience with dev background. - Good hands-on experience. - Good in communication. Preferred Qualifications - Prior experience leading enterprise AI transformations or building Gen AI Centers of Excellence. - Experience implementing agentic AI systems, AI copilots, or autonomous agents in real-world business scenarios. - Certifications in AI/ML, cloud architecture (Azure/AWS/GCP), or Responsible AI practices. Benefits - Be a part of a company that strives to support diversity and inclusion in the workplace. - Local and global opportunities for internal rotation and international mobility. - Clear view of your career and progression with the company. - Flexible and casual culture with employee events and amenities. - Competitive healthcare benefits and HSA matching. - Learning & Development platform with 50,000+ courses and mentorship programs. - Corporate Wellness Program with gym membership coverage. - Bonuses via Client Referral and Employee Referral Programs. - Recognition through the Qudos platform for achievements. - Access to Qualitest Employee Perks for discounts on travel and electronics. - Competitive pay, with a salary range of $150,000 - $160,000.

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: - Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. - Required attachments are listed below on the posting. Your application will not be considered without the required attachments. - Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at (702) 895-3504 or unlvjobs@unlv.edu. Job Description The University of Nevada, Las Vegas invites applications for a Journey/Senior Salesforce Architect, Information Technology (REMOTE AVAILABLE) [R0151297]. ROLE of the POSITION The Office of Information Technology will consider candidates for either Journey/Senior Architect based on relevant skills and required experience. SENIOR SALESFORCE ARCHITECT The Senior Salesforce Architect provides long-term, strategic, and technical leadership and direction for the university’s Salesforce ecosystem. Reporting to the COE Director, this role designs and governs scalable, secure solutions across Salesforce clouds (with emphasis on Education Cloud) and guides data and integration strategy, including Data 360 (formerly Data Cloud). The Architect partners with campus stakeholders to translate functional needs into trusted, easy, and adaptable technical designs; mentors the COE team; and contributes hands-on configuration and development for complex initiatives, prototypes, and shared accelerators. This role evaluates emerging capabilities (such as Agentforce) and recommends adoption approaches that improve outcomes for students, faculty, and staff. The Senior Salesforce Architect is expected to: - Serves as a trusted advisor and technical partner to functional leaders, product owners, and delivery teams. - Balance strategic roadmap planning with practical delivery constraints and iterative improvement. - Communicate architecture tradeoffs clearly to technical and non-technical audiences; facilitate alignment. - Provide expert leadership through influence by mentoring teammates, establishing and reinforcing standards, documentation, and best practices. The Senior Salesforce Architect has these responsibilities: - Define and maintain target-state architecture, reference patterns, and technical standards for the Salesforce portfolio. - Lead solution design for major initiatives and provide hands-on support for high-complexity build work, prototyping, and troubleshooting as needed. - Partner on enterprise integration and data governance, including data quality, identity resolution, and lifecycle management across systems. - Establish and continuously improve delivery governance (architecture and code/design reviews, release and environment strategy, testing and quality controls) and guide adoption of platform innovations (Education Cloud, Data 360/Data Cloud, Agentforce). JOURNEY SALESFORCE ARCHITECT The Journey Salesforce Architect provides long-term, strategic, and technical guidance and design expertise for the university’s Salesforce ecosystem. Reporting to the COE Director, this role designs scalable, secure solutions across Salesforce clouds (with emphasis on Education Cloud) and guides data and integration strategy, including Data 360 (formerly Data Cloud). The Architect partners with campus stakeholders to translate functional needs into trusted, easy, and adaptable technical designs; mentors the COE team; and contributes hands-on configuration and development for complex initiatives, prototypes, and shared accelerators. This role evaluates emerging capabilities (such as Agentforce) and recommends adoption approaches that improve outcomes for students, faculty, and staff. The Journey Salesforce Architect is expected to: - Operate as a trusted advisor and technical partner to functional leaders, product owners, and delivery teams. - Balance strategic roadmap planning with practical delivery constraints and iterative improvement. - Communicate architecture tradeoffs clearly to technical and non-technical audiences; facilitate alignment. - Provide expert guidance through influence by mentoring teammates and reinforcing standards, documentation, and best practices. The Journey Salesforce Architect has these responsibilities: - Contribute to the design and maintain target-state architecture, reference patterns, and technical standards for the Salesforce portfolio. - Guide solution design for major initiatives and provide hands-on support for high-complexity build work, prototyping, and troubleshooting as needed. - Partner on enterprise integration and data governance, including data quality, identity resolution, and lifecycle management across systems. - Continuously improve delivery governance (architecture and code/design reviews, release and environment strategy, testing and quality controls) and guide adoption of platform innovations (Education Cloud, Data 360/Data Cloud, Agentforce). Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better. FLEXIBLE WORK – REMOTE ELIGIBLE This position has flexible work scheduling options available including hybrid and remote anywhere in the United States based on acceptable performance and organizational needs in alignment with the UNLV Flexible Work Policy for Flexible Work Arrangements at UNLV (subject to approval). PROFILE of the OFFICE OF INFORMATION TECHNOLOGY With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff. As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV’s broad community with empathy, which is a key to our success. Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply. MINIMUM QUALIFICATIONS SENIOR SALESFORCE ARCHITECT This position requires an earned Bachelor’s degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 5+ years of Salesforce solution architecture, design, and delivery experience in complex/enterprise environments, including multi-cloud implementations, data modeling, and integration design with direct experience in Education Cloud/EDA or similar Industries Clouds solutions, and Data360 (formerly Data Cloud). Must possess Salesforce Certified Administrator OR Salesforce Certified Platform Developer I, Platform App Builder, and at least one additional architect or advanced Salesforce certification (e.g., Advanced Administrator, Platform Developer II, Application Architect, System Architect, Data Architect, etc) certifications. Higher education experience (3+ years), and experience with the implementation of AI/agent capabilities, such as Agentforce, and a Master’s degree are preferred. Also preferred are Salesforce Education Cloud Consultant, Salesforce Data Cloud / Data 360 experience (certification if available), Salesforce Data Cloud / Data 360 (if certification available), or Agentforce specialist certifications. Credentials must be obtained prior to the start of employment. JOURNEY SALESFORCE ARCHITECT This position requires an earned Bachelor’s degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 3+ years of Salesforce solution architecture, design, and delivery experience in complex/enterprise environments, including multi-cloud implementations, data modeling, and integration design. Must possess Salesforce Certified Administrator OR Salesforce Certified Platform Developer I, and at least one additional architect or advanced Salesforce certification (e.g., Advanced Administrator, Platform App Builder, Platform Developer II, Application Architect, System Architect, Data Architect, etc) certifications. Higher education experience (3+ years), experience in Education Cloud/EDA or similar Industries Clouds solutions, and Data360 (formerly Data Cloud), and experience implementing AI/agent capabilities, such as Agentforce, and a Master’s degree are preferred. Also preferred are Salesforce Education Cloud Consultant, Salesforce Data Cloud / Data 360 experience (certification if available), Salesforce Data Cloud / Data 360 (if certification available), or Agentforce specialist certifications. Credentials must be obtained prior to the start of employment. ARCHITECT KNOWLEDGE, SKILLS, & ABILITIES The incumbent must have specific knowledge, skills, and abilities in the following areas: SENIOR SALESFORCE ARCHITECT KNOWLEDGE Required - Salesforce platform architecture across Sales, Service, Experience, and Education Cloud; strong understanding of environment strategy and scalability. - Data modeling and platform security (sharing, role hierarchy, permission sets, OAuth/SSO concepts) and compliance best practices relevant to higher education (e.g., FERPA). - Integration architecture patterns and experience integrating enterprise systems (SIS/LMS/HR/finance) using APIs and middleware. - Application lifecycle management, source control, and release management practices for both declarative and programmatic changes. - Experience with Education Data Architecture (EDA) / Education Cloud or other Industries Clouds implementations in complex, distributed stakeholder environments. Preferred - Data 360 (formerly Data Cloud): data ingestion and mapping, Data Model Objects (DMOs), identity resolution, and activation patterns. - Agentforce / Einstein AI experience: designing and governing AI/agent use cases, grounding strategies, and safety/privacy considerations. - Experience with Gitlab and Familiarity with DevOps Center and CI/CD tooling and quality gates. SKILLS Required - Expert solution architecture and documentation skills (current/future state diagrams, technical specifications, integration and data designs). - Expert ability to translate functional requirements into secure, scalable technical solutions and implementation plans. - Strong team member stakeholder communication, collaboration and facilitation skills; able to explain tradeoffs to technical and non-technical audiences. - Strong problem-solving skills and attention to detail. Preferred - Hands-on development and configuration expertise (Apex, LWC, Flows, OmniStudio) and performance troubleshooting. - Data governance and analytics enablement (Tableau/CRM Analytics or institutional reporting practices). ABILITIES Required - Ability to lead through influence in a matrixed environment and mentor teammates to raise overall delivery quality. - Ability to prioritize across competing demands, manage risk, and maintain focus in a fast-changing environment. - Ability to assess new platform capabilities and recommend adoption strategies that balance value, risk, and supportability. Preferred - Ability to guide organizational change and adoption (training, enablement, and operating model improvements). JOURNEY SALESFORCE ARCHITECT KNOWLEDGE Required - Salesforce platform architecture across Sales, Service, Experience, and Education Cloud; strong understanding of environment strategy and scalability. - Data modeling and platform security (sharing, role hierarchy, permission sets, OAuth/SSO concepts) and compliance best practices relevant to higher education (e.g., FERPA). - Integration architecture patterns and experience integrating enterprise systems (SIS/LMS/HR/finance) using APIs and middleware. - Application lifecycle management, source control, and release management practices for both declarative and programmatic changes. Preferred - Data 360 (formerly Data Cloud): data ingestion and mapping, Data Model Objects (DMOs), identity resolution, and activation patterns. - Agentforce / Einstein AI experience: designing and governing AI/agent use cases, grounding strategies, and safety/privacy considerations. - Experience with Education Data Architecture (EDA) / Education Cloud implementations in complex, distributed stakeholder environments. - Experience with Gitlab and Familiarity with DevOps Center and CI/CD tooling and quality gates. SKILLS Required - Solution architecture and documentation skills (current/future state diagrams, technical specifications, integration and data designs). - Ability to translate functional requirements into secure, scalable technical solutions and implementation plans. - Strong team member stakeholder communication, collaboration and facilitation skills; able to explain tradeoffs to technical and non-technical audiences. - Strong problem-solving skills and attention to detail. Preferred - Hands-on development and configuration expertise (Apex, LWC, Flows, OmniStudio) and performance troubleshooting. - Data governance and analytics enablement (Tableau/CRM Analytics or institutional reporting practices). ABILITIES Required - Ability to lead through influence in a matrixed environment and mentor teammates to raise overall delivery quality. - Ability to prioritize across competing demands, manage risk, and maintain focus in a fast-changing environment. - Ability to assess new platform capabilities and recommend adoption strategies that balance value, risk, and supportability. Preferred - Ability to guide organizational change and adoption (training, enablement, and operating model improvements). COMMITMENT to CAMPUS VALUES A successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit. SALARY Salary competitive with those at similarly situated institutions. BENEFITS OF WORKING AT UNLV - Comprehensive retirement plan with 100% match - Competitive total rewards package including: - Paid time off, sick leave, and holidays - Excellent health insurance including medical, dental and vision - Comprehensive retirement plans and voluntary benefits programs - No state income tax - Tuition discounts at Nevada System of Higher Education (NSHE) schools - Tuition discounts for spouses, domestic partners, and dependents PERKS & PROGRAMS - Employee recognition and appreciation programs - UNLV athletics ticket discounts - Statewide employee purchase program discounts - RebelCard discounts on and off campus - Wellness programming for all UNLV faculty and staff at no cost - Opportunity for career advancements to leadership roles - Connect with colleagues with shared interests - Personal and professional development opportunities - A comprehensive onboarding program, Rebels: Onboard - Support and resources available for veteran applicants — contact vetjobseekers@unlv.edu or visit www.unlv.edu/jobs/veterans HOW TO APPLY Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Although this position will remain open until filled or 100 applications are received, review of candidates’ materials will begin May 13, 2026. Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted. UNLV values the skills of those who have served. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at www.unlv.edu/jobs/veterans or contact vetjobseekers@unlv.edu ​for support. For assistance with the application process, please review the instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at (702) 895-1806 or oithumanresources@unlv.edu. SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Find Jobs” process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, “R0151297” in the search box. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. PROFILE of the UNIVERSITY Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. For more information, visit us online at: http://www.unlv.edu EEO/AA STATEMENT The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply. TITLE IX STATEMENT The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: (702) 895-4055; Email: titleixcoordinator@unlv.edu, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: 1-800-421-3481 FAX: 202-453-6012; TDD: 1-800-877-8339; Email: OCR@ed.gov; or to both. Information pertaining to the University’s grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage. SAFETY AND SECURITY STATEMENT UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online. JOB CATEGORY Administrative Faculty Exempt Yes Full-Time Equivalent 100.0% Required Attachment(s) The following attachments are required for consideration: - A letter of interest - A detailed resume listing qualifications and experience - The names, addresses, and telephone numbers of at least three (3) professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. ​ Note, applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Posting Close Date Note to Applicant This position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided). Recruitments that provide a work schedule are subject to change based on organizational needs.

Role Description As an AI Solution Architect, you will be the lead technical visionary in our pre-sales process, acting as the trusted advisor to our clients and the technical conscience for our sales team. You will be responsible for translating complex customer challenges into elegant, feasible, and compelling end-to-end AI solutions. This is a deeply technical, customer-facing role where you will have the opportunity to design cutting-edge agentic AI systems on the industry-leading NVIDIA AI Enterprise platform. - Lead Pre-Sales Technical Discussions: Engage directly with prospective clients to lead deep technical discovery sessions, understanding and documenting their business goals, technical requirements, and operational constraints. - Design End-to-End Solutions: Act as the lead architect in designing comprehensive, end-to-end agentic AI solutions centered on the NVIDIA AI Enterprise platform, encompassing the full stack from hardware and networking to MLOps and application layers. - Act as Primary Technical Author: Serve as the primary technical author for all service project proposals, statements of work (SOWs), and detailed architectural documentation, ensuring solutions are technically sound and aligned with customer objectives. - Present and Defend Solutions: Drive the presentation of all technical and architectural proposal content, confidently presenting to a wide range of audiences and handling challenging questions and objections. - Manage Technical Scope and Timelines: Concurrently manage multiple project design and architecture development activities, clearly communicating project deliverables, milestones, potential risks/mitigations, and timelines to customers and internal teams. - Stay on the Cutting Edge: Remain up to date on the latest full-stack AI software, hardware, and delivery capabilities to ensure solutions are always best-in-class. Qualifications - 7+ years of experience in a customer-facing, pre-sales technical role such as Solutions Architect, Pre-Sales Engineer, or a similar capacity. - Deep, hands-on experience designing complex, large-scale enterprise systems (e.g., in AI/ML, HPC, Big Data, or enterprise software). - Exceptional presentation, whiteboarding, and communication skills, with a demonstrated ability to present complex technical topics to both technical and non-technical audiences. - Proven ability to manage multiple, concurrent design and architecture projects in a fast-paced sales environment. - A strong understanding of the interplay between software, hardware, and networking in modern data center environments. Requirements - Deep technical expertise with the NVIDIA AI software stack (NVIDIA AI Enterprise, Triton Inference Server, NeMo, TensorRT-LLM, etc.) and underlying hardware platforms (e.g., DGX, HGX). - Experience designing solutions for LLM inference, agentic AI systems, or other advanced AI workloads. - Experience with both public cloud (AWS, Azure, GCP) and on-premises infrastructure deployments. - Familiarity with MLOps principles, CI/CD, and container orchestration (Kubernetes). Benefits - The base pay range is $130,000 - $162,000; the pay ultimately offered may vary based on business considerations. - The position is bonus-eligible. - Medical, dental, and vision benefits available. - 401k saving plan. - Paid Time Off. - Life Insurance. - Employee Assistance Plan. Location This is a remote position in the United States. Travel Flexible (with travel to client sites and Penguin Solutions offices as needed). Inclusion & Belonging Statement We are committed to creating an inclusive environment that embraces differences and fosters belonging for all.

Role Description Hanger, Inc. is seeking a senior, hands-on HCM Advisor to support our Human Capital Management (HCM) systems and processes. This role plays a key executional role in the implementation, optimization, and ongoing support of our HCM platform, with a strong focus on technical configuration, data management, and workflow enhancements. The ideal candidate brings deep functional and technical expertise in HCM systems and a collaborative mindset to drive operational excellence across the employee lifecycle. This role partners closely with the Senior HCM Advisor and cross-functional stakeholders to translate business requirements into effective system solutions. Your Impact Implementation Phase - Configure Fast Formulas to support in-scope HCM modules (Core HR, Recruiting, Talent, Compensation, Payroll, Absence Management, Time & Labor). - Configure and support integrations with internal and third-party systems for in-scope HCM modules. - Develop reports and data extract solutions to support smooth data conversion and accurate reporting for in-scope HCM modules. - Configure organizational structures within the HCM system. - Support payroll audit, reconciliation and parallel testing activities. - Configure workflows to streamline approvals and notifications across HR processes. - Execute system configuration activities, ensuring alignment with business requirements and compliance standards. - Support release management, including testing, documentation, and deployment coordination. Post-Implementation Support - Provide ongoing technical support for the HCM application, including troubleshooting, enhancement and updates, patching, and user support. - Support the creation and tracking of Service Requests (SRs) for system issues and enhancements. - Maintain documentation including configuration workbooks, technical designs, and support procedures. - Maintain and optimize workflow configurations to adapt to evolving business needs. - Maintain Fast Formulas, reports, integrations, and workflows. - Develop data extract routines for audits, analytics, and operational reporting. - Participate in release management cycles, ensuring smooth transitions and minimal disruption. - Support incremental system configuration updates and deployment of new technical objects in response to policy changes or process improvements. Qualifications - Bachelor’s degree in computer science, information systems, or related field. - At least 12+ years of experience in systems with an emphasis on HR technologies (e.g., Oracle HCM Cloud, Workday, SAP SuccessFactors). - Proven experience in HCM configuration, workflow design, reports, integrations and data management. - Advanced proficiency in SQL, and other Fusion tools required to design, develop and deploy scalable technical solutions. - Strong analytical and critical thinking skills. - Demonstrated ability to rapidly learn and adopt new technologies and respond effectively to evolving business needs. - Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. Requirements - Excellent communication skills, with experience executing technical solutions to drive business outcomes. - Hands-on experience with Oracle HCM Cloud (Fusion) architecture and configuration, with a strong understanding of end-to-end HCM data models, employee lifecycle events and effective dating. - Deep expertise in one or more Oracle HCM Cloud modules, with working knowledge across Core HR, Recruiting, Talent, Absence, Time & Labor, Compensation, and/or Payroll modules. - Demonstrated experience with Fast Formulas, configuration of eligibility profiles and rules, lookups, value sets, DFFs/EFFs, Actions & Reasons, approval and security profiles. - Experience with data conversions and ongoing data loads, mass updates and bulk corrections (e.g., to support reorganizations), error handling, HDL/HSDL development and execution. - OTBI/BI Publisher reports, including XML; experience supporting Workforce analytics, compliance, audit, and reconciliation reporting. - Knowledge of BPM workflow configuration, approval routing, Oracle Journeys configuration and task orchestration, notification and alert framework setup. - Experience supporting inbound and outbound integrations (HCM Extracts, REST/SOAP APIs, file-based loads), with an understanding of Oracle HCM integration patterns and middleware concepts; skilled in troubleshooting integration and data interface issues. - Understanding of role-based security design, including roles, privileges, data security policies, and access controls. - Provide production support, issue resolution, and root-cause analysis, with the ability to drive resolution across configuration, data, integrations, and security layers. - Strong command of release management processes, participation in quarterly update readiness, regression test planning, and testing procedures. - Ability to work efficiently under pressure, accurately meet deadlines, present a professional demeanor and work well independently. - Customer service skills, including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude. - Knowledge of Oracle Redwood UI design framework is highly preferred. - Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. - Keep the patient at the center of everything that you do, building lifelong trust. - Foster open collaboration and constructive dialogue with everyone around you. - Continuously innovate new solutions, influencing and responding to change. - Focus on superior outcomes, and calibrate work processes for outstanding results. Benefits - Competitive Compensation Packages - 8 Paid National Holidays & 4 additional Floating Holidays - PTO that includes Vacation and Sick time - Medical, Dental, and Vision Benefits - 401k Savings and Retirement Plan - Paid Parental Bonding Leave for New Parents - Flexible Work Schedules and Part-time Opportunities - Generous Employee Referral Bonus Program - Mentorship Programs - Mentor and Mentee - Student Loan Repayment Assistance by Location - Relocation Assistance - Regional & National traveling CPO/CO/CP opportunities - Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest