DyFlex Solutions

• Design, develop and support ABAP solutions within S/4HANA Public Cloud environments • Build and extend applications using ABAP Cloud and SAP‑approved development frameworks • Develop integrations, extensions and side‑by‑side applications using SAP Business Technology Platform (BTP) • Collaborate with functional consultants and solution architects to translate business requirements into technical solutions • Ensure developments adhere to SAP clean core principles and cloud extensibility guidelines • Participate in key project phases including design workshops, build, testing and go‑live support • Contribute to technical documentation, code reviews and continuous improvement initiatives

• Translate payroll business requirements into SAP Payroll and/or Employee Central Payroll (ECP) functional designs. • Support end‑to‑end SAP Payroll implementations, including design, configuration, testing, data migration, and go‑live support. • Assist with the configuration of payroll rules, wage types, schemas, and calculations in line with Australian payroll legislation. • Participate in client workshops to understand current‑state payroll processes and design future‑state SAP solutions. • Support payroll testing activities, including unit, integration, parallel, and user acceptance testing. • Assist with data validation, reconciliation, and payroll compliance activities. • Work closely with senior consultants to build SAP functional and consulting capability.

Role Description As an SAP SuccessFactors Employee Central Lead (EC Lead), you will drive the delivery of cutting-edge SAP HXM solutions with a focus on Employee Central. You’ll lead end-to-end implementations, guide clients through digital HR transformation, and ensure alignment with industry best practices. This senior role requires strong functional expertise, stakeholder engagement, and a passion for delivering scalable, cloud-based HR solutions that empower organisations to manage their workforce effectively. - Lead full-cycle SAP SuccessFactors Employee Central implementations across diverse industries - Translate complex HR business requirements into scalable SAP EC solutions - Configure and optimise Employee Central modules including Position Management, Global Assignments, and Time Off - Collaborate with clients to define and document HR processes and system requirements - Manage project timelines, deliverables, and stakeholder communications - Conduct workshops, training sessions, and knowledge transfer activities - Support data migration, testing, and cutover planning - Work closely with integration teams to ensure seamless connectivity with payroll, benefits, and third-party systems - Provide post-go-live support and continuous improvement recommendations Qualifications - Proven expertise in SAP SuccessFactors Employee Central implementations - Deep understanding of HRIS and cloud-based HCM solutions - SAP SuccessFactors Employee Central certification highly regarded - Strong skills in business process mapping and functional documentation - Experience with configuration, testing, and deployment of EC modules - Excellent communication and stakeholder management skills - Ability to lead workshops and present solutions to senior HR and IT stakeholders - Passion for HR technology and continuous learning Benefits - Work with SAP’s latest technologies on cloud such as S/4HANA, BTP and Joule - A flexible and supportive work environment including the ability to work from anywhere in Australia or New Zealand - Competitive remuneration and benefits including novated lease, birthday leave, salary packaging, wellbeing programme, additional purchased leave, and company-provided laptop - Comprehensive SAP training and certifications - Join a renowned organisation delivering projects to some of APAC's leading enterprises

• Lead full-cycle SAP SuccessFactors Employee Central implementations across diverse industries • Translate complex HR business requirements into scalable SAP EC solutions • Configure and optimise Employee Central modules including Position Management, Global Assignments, and Time Off • Collaborate with clients to define and document HR processes and system requirements • Manage project timelines, deliverables, and stakeholder communications • Conduct workshops, training sessions, and knowledge transfer activities • Support data migration, testing, and cutover planning • Work closely with integration teams to ensure seamless connectivity with payroll, benefits, and third-party systems • Provide post-go-live support and continuous improvement recommendations

• Own the end-to-end delivery of SAP Application Management Services (AMS) across multiple customers • Ensure adherence to contracted SLAs, KPIs, and service credits, with a strong focus on service quality and customer satisfaction • Monitor and manage incident, service request, and problem queues to ensure timely and effective resolution • Drive effective incident, problem, and change management practices in line with ITIL and DyFlex AMS standards • Provide regular service reporting, dashboards, and trend analysis to internal and customer stakeholders • Proactively manage service risks, escalations, and customer expectations • Act as the primary service delivery escalation point for AMS customers • Build strong, trusted relationships with customer IT and business stakeholders • Lead service review meetings and facilitate continuous improvement discussions • Partner with onshore DyFlex leaders to align service delivery with contractual, commercial, and strategic objectives • Lead, mentor, and develop the Philippines-based AMS support team • Ensure effective workload allocation, rostering, and on-call coverage • Foster a high-performance, customer-centric, and collaborative team culture • Support onboarding, training, and ongoing capability uplift across SAP modules • Promote strong knowledge-sharing practices, high-quality documentation, and solution reuse • Identify opportunities to improve service efficiency, quality, and automation • Drive continuous improvement in ticket processes, documentation, and knowledge bases • Support the transition of new customers or project work into steady-state AMS delivery • Ensure service delivery aligns with SAP best practices and DyFlex delivery standards

• Lead the solution design and architecture for SAP SuccessFactors Employee Central implementations and projects • Translate business and HR requirements into robust, scalable SuccessFactors Employee Central solutions • Provide functional leadership across project lifecycles including design, build, test, deployment and post-go-live support • Configure and implement core HR processes including organisational structures, employee data, workflows and business rules • Advise clients on best practices, standard functionality and optimisation of SuccessFactors Employee Central • Collaborate with technical teams on integrations, data migration and reporting requirements • Support and mentor consultants within the SuccessFactors practice • Contribute to project planning, estimations and delivery governance to ensure successful outcomes

• Provide hands-on SAP Security support across ECC, S/4HANA and SAP Public Cloud environments • Design, build and maintain SAP roles and authorisations using PFCG • Maintain and troubleshoot SU24 and SU25 data and resolve authorisation issues • Support Fiori security configuration including catalogue and group assignments • Support BAU/AMS activities including user provisioning, access requests and incident resolution • Implement and support SAP GRC Access Control including access risk analysis and remediation • Collaborate with functional and technical teams to align security design with business processes • Assist with security activities for project work including enhancements, upgrades and new implementations • Support audit, compliance and segregation of duties requirements • Create and maintain clear technical and process documentation for customers and internal use

• Lead full‑cycle SAP PP implementations across multiple industries, from discovery through to go‑live and aftercare • Translate manufacturing and production planning business requirements into scalable SAP S/4HANA solutions • Design, configure and optimise SAP PP processes including: Demand Management MRP and capacity planning BOMs, routings and work centres Production orders and execution • Facilitate workshops to define manufacturing processes, confirm requirements and document functional specifications • Collaborate closely with MM, QM, SD, EWM and IBP consultants to deliver integrated end‑to‑end solutions • Support solution design for advanced manufacturing scenarios including make‑to‑order, make‑to‑stock and variant configuration • Work with technical teams on enhancements, interfaces, data migration and integrations (S/4HANA, MES or third‑party systems) • Support testing activities including unit testing, SIT and UAT, and manage defect triage and resolution • Contribute to cutover planning, data validation and go‑live readiness activities • Deliver training, knowledge transfer and high‑quality documentation to business and IT stakeholders • Provide post‑go‑live support and continuous improvement recommendations • Support pre‑sales activities where required, including discovery workshops, estimates, proposals and solution demonstrations

• Lead and manage the Customer Innovations (AMS) team for SAP Digital Supply Chain • Own the operational excellence of AMS services including SLA performance, incident management, enhancements and releases • Act as the primary escalation point for key Digital Supply Chain customers • Build trusted relationships with customer stakeholders, ensuring high satisfaction and long‑term partnership • Drive a proactive support mindset, identifying opportunities for optimisation, automation and innovation beyond break‑fix support • Oversee and continuously improve support processes, governance and delivery standards • Collaborate closely with delivery, pre‑sales and SAP counterparts to ensure seamless handover from projects into AMS • Shape continuous improvement roadmaps aligned to customer goals and SAP innovation capabilities • Support renewals, upsell and cross‑sell initiatives by identifying additional value opportunities within existing customers • Lead, mentor and develop AMS consultants, fostering capability growth and knowledge sharing across the team • Contribute to the evolution of DyFlex’s Digital Supply Chain AMS offering, assets and accelerators

• Lead the technical architecture and delivery of SAP S/4HANA conversion and migration projects, including SAP RISE and multi‑hyperscaler environments • Act as the technical delivery lead across lift‑and‑shift, system conversion, and landscape transformation programs • Perform and oversee hands‑on SAP Basis work, including builds, installations, deployments, upgrades, and migrations • Design and execute DMO, OS/DB migrations, and SAP HANA migrations across complex, integrated landscapes • Architect and validate high availability (HA), disaster recovery (DR), and business continuity (BCP) solutions • Lead and perform performance tuning across SAP application, database, OS, and infrastructure layers • Manage and integrate SAP components across complex hybrid and cloud landscapes • Deliver migrations across multiple hyperscalers (including AWS, Azure, and SAP RISE environments) • Conduct deep technical root cause analysis, identifying and resolving systemic issues • Provide clear technical leadership during planning workshops, design reviews, cutover planning, and post‑migration stabilisation • Mentor and uplift senior technical consultants, acting as a go‑to escalation point • Contribute to technical standards, reusable architectures, and delivery best practices • Work closely with customers to communicate complex technical concepts in clear, non‑technical language • Maintain high‑quality technical documentation including architecture designs, migration plans, and technical runbooks