Role Description We are looking for a Regional Account Manager to join one of our growing dedicated pharmaceutical client account teams. You will be responsible for growing and maintaining client relationships and operations for a portion of EMEA markets. Responsible for achieving client goals in relation to strategic programme evolution, operational excellence and consistency alongside strong client stakeholder engagement. We are seeking a self-motivated individual who will approach the role with enthusiasm and passion. You will have strong interpersonal skills to build upon our existing client relationships and identify development opportunities for growth in the future. Passion for a blend of activity both virtually and in-person, client excellence and retention is at your core along with innovating. You will be comfortable working on a regional basis ensuring all global goals and actions are aligned within your allocated markets. As a Regional Account Manager, you will: - Be directly accountable for account relationship, meeting client expectations, and BCD M&E account regional financial performance. - Provide both strategic and tactical operational input that supports account development, retention and growth. - Serve as part of the account leadership overseeing the BCD M&E/client relationship with both the client and BCD organizations. - Ensure the customer's programme will result in achieving both BCD M&E and the clients' financial, growth and service goals. - Continually evaluate, communicate, measure, and monitor client expectations and service level requirements. Accountable to adjust/modify appropriately where needed and ensure delivering against all client objectives. - Plan and conduct regular regional review meetings with key accounts ensuring continuous improvement opportunities to drive the business forward and ensure stability. - Develop client specific marketing strategies to target adoption, compliance and non-participating countries. Ensure country-specific Marketing / Communications plan fits the needs and budget goals of the customer. - Partner with account and operational leadership to share the BCD M&E values and reinforce the established culture throughout the operations team. - Stay abreast of industry trends and BCD M&E products and service to be able to support client needs. Qualifications - Maintain the highest level of quality, professionalism and integrity when negotiating with suppliers and dealing with clients and colleagues. - Proven experience in account / client management role(s). - Proven experience within the meetings & events industry. - Proven experience in pharmaceutical meeting / congress sector. - Experience with influencing stakeholders. - Proven track record on successful client negotiation. - Expertise in deriving insights from data and analytics. - Excellent oral and written communication skills, including public speaking and presentations, RFP writing. - Competency to manage client relationships - establishing, developing and maintaining client trust and loyalty over time and through changes. - Ability to identify customer needs and respond creatively listening to information, asking probing questions, applying knowledge and determining solutions. - Ability to travel as required for client meetings and/or networking / industry or key client events. - Ability and desire to work within a global team and be flexible to time zone adjustments on occasion. Requirements - Experience of using Cvent meeting technology. - Additional European languages. - Knowledge of Event Apps. Benefits - Flexible Working: We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best. - Room to Grow: Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow. - Everyone has a voice: We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected. - Make your move: The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move. - We’ve got you covered: Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program. - We’re positive. You’ll love it: It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

• We are seeking a Healthcare Partnerships Manager who thrives in ambiguity and draws energy from building the relationships that drive our mission forward. • You will own the full sales cycle—utilizing provided lead lists to drive aggressive outbound sourcing, consulting, and closing providers. • You will be responsible for all in-person selling and relationship management for accounts within a 2.5-hour radius of your major metro, while maintaining remote selling strategies for assigned accounts outside that immediate geography. • This is a high-velocity, "boots-on-the-ground" sales position requiring you to be in the field at least 3 days per week.

Job Description Gestionnaire de comptes clés (Unité d’affaires Animaux de compagnie) Le ou la Directeur(trice) associé(e) des comptes clés est un rôle de leadership responsable de la gestion et du développement des relations avec les clients stratégiques de l’entreprise, de la stimulation de la croissance des revenus et de l’assurance de la satisfaction des clients. La personne titulaire du poste élabore des plans stratégiques de comptes, identifie de nouvelles occasions d’affaires et collabore avec des équipes internes au Canada et à l’international afin d’offrir un service d’excellence. Elle agit comme principal point de contact pour les comptes clés, supervisant l’ensemble de la relation client et veillant à l’alignement avec les objectifs stratégiques de l’entreprise. Les responsabilités principales du poste comprennent, sans s’y limiter : - Gestion des relations: Établir et maintenir des relations solides et durables avec les clients clés, y compris les cadres supérieurs (C-suite). - Planification stratégique : Élaborer et mettre en œuvre des plans stratégiques de comptes afin d’atteindre les objectifs de revenus et de répondre aux besoins des clients. - Développement des affaires : Identifier et exploiter de nouvelles occasions d’affaires au sein des comptes existants, notamment par la vente incitative et la vente croisée. - Collaboration interfonctionnelle : Travailler étroitement avec les équipes internes (ventes, marketing, opérations, etc.) afin de répondre aux besoins des clients et d’assurer la livraison efficace des solutions. - Gestion de la performance : Suivre la performance des comptes, analyser les indicateurs clés et produire des rapports réguliers. - Négociation contractuelle : Négocier les contrats et ententes avec les comptes clés, élaborer des propositions de prix et assurer la rentabilité ainsi que des bénéfices mutuels. - Résolution de problèmes : Gérer les préoccupations des clients et résoudre les enjeux afin d’assurer leur satisfaction et leur fidélisation. - Connaissance de l’industrie : Se tenir informé(e) des tendances de l’industrie, des activités des concurrents et des conditions du marché afin d’identifier les risques et les opportunités. - Mentorat : Le cas échéant, encadrer et accompagner d’autres membres de l’équipe de gestion des comptes. Compétences requises: - Solides compétences en ventes et en négociation : essentielles pour établir des relations, conclure des ententes et gérer les contrats. - Pensée stratégique : capacité à développer et à exécuter des stratégies de comptes à long terme. - Excellentes compétences en communication et en relations interpersonnelles : indispensables pour collaborer avec les clients et les équipes internes. - Leadership et travail d’équipe : capacité à mobiliser et à motiver les équipes, tant au sein de la fonction que transversalement. - Capacité d’analyse et de résolution de problèmes : essentielle pour gérer les enjeux clients et prendre des décisions fondées sur les données. - Connaissance de l’industrie : compréhension des dynamiques du marché et du secteur d’activité. Qualifications: - Baccalauréat en sciences animales, en administration des affaires ou dans un domaine connexe. - Minimum de cinq (5) années d’expérience en ventes et/ou en marketing ou dans un domaine connexe. - Au moins deux (2) années d’expérience dans la conduite d’initiatives ou de projets, avec des réalisations démontrées en matière d’influence des résultats sans autorité hiérarchique directe. - Maîtrise de la suite Microsoft Office (Word, Excel, PowerPoint). - Permis de conduire valide requis. - Disponibilité pour des déplacements fréquents avec nuitées (environ 25 %). - La maîtrise du français est requise (pour les candidats basés au Québec uniquement). Nous sommes fiers d'être une entreprise qui embrasse la valeur de rassembler des personnes diversifiées, talentueuses et engagées. La façon la plus rapide d’innover est de rassembler des gens de diverses opinions dans un environnement inclusif. Nous encourageons nos collègues à remettre en question avec respect les problèmes de réflexion et d’approche de l’un et de l’autre. Nous sommes un employeur souscrivant au principe de l’égalité d’accès à l’emploi et nous sommes déterminés à favoriser un milieu de travail inclusif et diversifié. Required Skills: Account Management, Adaptability, Animal Science, Business Development, Business Planning, Communication, Customer Experience Management, Customer Needs Assessments, Customer Rapport, Customer Satisfaction, Identifying Sales Opportunities, Industry Knowledge, Market Analysis, Microsoft Excel, Profitability Management, Relationship Management, Results-Oriented, Revenue Growth, Sales Forecasting Management, Sales Operations, Strategic Planning, Strategic Thinking, Teamwork Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Secondary Language(s) Job Description: Key Account Manager (Companion Animal Business Unit) The Associate Director of Key Accounts is a leadership role responsible for managing and developing relationships with a company's most important clients, driving revenue growth, and ensuring customer satisfaction. They develop strategic account plans, identify new business opportunities, and collaborate with internal teams across Canada and internationally to deliver exceptional service. Ultimately, they act as the primary point of contact for key accounts, overseeing all aspects of the client relationship and ensuring alignment with the company's strategic goals. Key Responsibilities of the role include but are not limited to: - Relationship Management: Building and maintaining strong, long-term relationships with key clients, including C-suite executives. - Strategic Planning: Developing and executing strategic account plans to meet revenue targets and achieve client objectives. - Business Development: Identifying and pursuing new business opportunities within existing accounts, including upselling and cross-selling. - Collaboration: Working closely with internal teams (sales, marketing, operations, etc.) to ensure client needs are met and solutions are delivered effectively. - Performance Management: Monitoring account performance, tracking key metrics, and providing regular reports - Contract Negotiation: Negotiating contracts and agreements with key accounts, writing pricing proposals and ensuring profitability and mutual benefit. - Issue Resolution: Addressing client concerns and resolving any issues that may arise, ensuring client satisfaction and retention. - Industry Knowledge: Staying current on industry trends, competitor activities, and market conditions to identify potential risks and opportunities. - Mentorship: In some cases, mentoring and coaching other members of the account management team. Skills Required: - Strong Sales and Negotiation Skills: Essential for building relationships, closing deals, and managing contracts. - Strategic Thinking: Ability to develop and execute long-term account strategies. - Communication and Interpersonal Skills: Crucial for building rapport with clients and collaborating with internal teams. - Leadership and Teamwork: Ability to lead and motivate teams, both within the account management function and cross-functionally. - Problem-Solving and Analytical Skills: Essential for identifying and resolving client issues and making data-driven decisions. - Industry Knowledge: Understanding of the specific industry and market dynamics is required. Qualifications: - Bachelor’s degree in animal science, Business or related discipline. - Minimum of five (5) years Sales and/or Marketing or related experience. - At least two (2) years of experience leading initiatives or projects, with demonstrated accomplishments in influencing outcomes without direct authority. - Proficiency in Microsoft Office including Word, Excel, PowerPoint. - Must have a valid driver’s license. - Must be available for extensive overnight travel (25%). - Fluency in French is required (for candidates based in Quebec only). We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 04/16/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R391457

About Us: At Articul8 AI, we relentlessly pursue excellence and create exceptional AI products that exceed customer expectations. We are a team of dedicated individuals who take pride in our work and strive for greatness in every aspect of our business. We believe in using our advantages to make a positive impact on the world and inspiring others to do the same. Job Description We are seeking an experienced Technology focused Business Leader to join our Hyperscalers and Commercial organization. As a Hyperscalers and Commercial Lead, you will play a critical role in scaling our Generative AI (GenAI) products and services by developing and executing technology driven business strategies. You will ‘Get Stuff Done’ for your Customers and Partners by working closely with cross-functional teams, including Product Management, Engineering and Marketing to drive customer adoption, revenue growth, brand recognition and market share expansion. Key Responsibilities: - Pre-Sales Leadership - Identify and qualify opportunities, providing product, business and technical expertise throughout the sales cycle. - Conduct engaging product demonstrations, technical deep dives, and Product Scale Pilots to showcase Articul8’s platform capabilities. - Engage with partners/customers to understand their needs and craft tailored sales enablement materials and solutions leveraging Articul8’s suite of GenAI products. - Collaborate with customer success, product and engineering functions of the company to create compelling technical proposals, architecture diagrams, and business value proposition that address customer pain points. - Market Growth, Revenue Generation and Deal Closing - Identify and drive Market Growth in the Middle East and India regions through scale partnerships and strategic Lighthouse Customers - Identify and drive Market Growth in the Energy/Utilities, Automotive, Manufacturing, Supply Chain and Logistics industry domains - Take ownership of the end-to-end sales process, from lead qualification to deal closure. - Meet or exceed commercial targets by identifying new opportunities and converting leads into customers. - Negotiate contracts, pricing, and terms, ensuring alignment with both customer goals and Articul8’s objectives. - Proactively manage a pipeline of opportunities, leveraging CRM tools to track progress and forecast revenue. - Coordinate with internal teams (product, engineering, operations, customer success) to ensure closing of deals. - Account Leadership - Serve as the primary point of contact and trusted advisor for assigned accounts, building long-term relationships with key stakeholders. - Manage account activation, ensuring smooth onboarding, training, and initial implementation of Articul8 solutions. - Lead account strategies, identifying upsell and cross-sell opportunities to expand adoption and drive revenue growth. - Technical Partnerships with Hyperscalers, Technology Players, Solution Integrators (SIs) and Domain Partners - Identify and develop partnerships with hyperscalers (Eg: AWS, Azure, GCP, OCI), Technology Players (Eg: Intel, Nvidia, Qualcomm, Snowflake, Databricks) SIs (Eg: Cognizant, L&T, Tech Mahindra) and other domain/industry partners to advance Articul8’s product differentiation - Establish technical/domain partnerships with industry associations to drive Articul8’s product relevance for targeted industries through development of domain specific AI models - Collaborate with partners to design joint solutions, co-market offerings, and co-sell into mutual accounts. - Act as a techno-business liaison, ensuring seamless collaboration between Articul8 and its ecosystem partners. - Stay updated on partner technologies, providing recommendations for integration opportunities and go-to-market (GTM) strategies. - Provide training and support to ensure partner evangelists are equipped to effectively position our GenAI products and services for adoption. - Device one-to-many scale mechanisms to accelerate customer out-reach through partners - Product Feedback - Be the voice of Customers and Partners by gathering feedback during pilot and at-scale deployments and feeding that back into the Product and Engineering teams. - Executive influence - Pitch, present and influence Enterprise C-level executives to accelerate their GenAI adoption with Articul8’s Products - Legal - Drive legal requirements completion as part of engaging with Customers and Partners. This includes but not limited NDAs, MoUs, SoWs etc. Comprehend the rapidly evolving GenAI Ethical, Security Policies and Regulatory landscape (Eg: GDPR) as part of building and scaling GenAI Products and services globally. Requirements - Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. - 10+ years of experience in customer facing technology leadership roles, in AI/hi-tech industry. - Experience working in Start-Ups and scaling the business - Experience with closing multi-million dollars SaaS deals - Experience with technical sales and Partner enablement - Proven track record of pre-sales and revenue generation. - Strong understanding of AI and machine learning concepts, including GenAI. - Excellent communication, presentation, and interpersonal skills. - Ability to work effectively in a fast-paced, dynamic environment. - Strong analytical and problem-solving skills. Preferred Qualifications: - Master’s degree in Computer Science, Engineering, Business Administration, or a related field. - GenAI knowledge of industry-specific trends and challenges. - Pricing expertise, especially SaaS and Enterprise software products - Experience working on Enterprise Appliance products (such as Nvidia DGX Platform, etc) By joining our team, you become part of a community that embraces diversity, inclusiveness, and lifelong learning. We nurture curiosity and creativity, encouraging exploration beyond conventional wisdom. Through mentorship, knowledge exchange, and constructive feedback, we cultivate an environment that supports both personal and professional development. In addition to our competitive salary and benefits package, we offer a range of perks and programs designed to help you succeed, including: - Professional development opportunities, including training and mentorship programs - Flexible work arrangements, including remote work options - Access to the latest technologies and tools - Regular social events and team-building activities - A supportive and inclusive work environment If you're ready to join a team that's changing the game, apply now to become a part of the Articul8 team.