Hi, I'm Martha Garces, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. Follow with the L1 technical support activities of CSG’s postproduction by learning and understanding the technical issues with customers. Responsible to document any type of activities for customer ticket management, customer escalations, SLA requirements and customer reporting activities. We are looking for a Intern who will: • Assist in troubleshooting and analysis on L1 call types, with a focus on learning and understanding the issues • Review and update the escalation procedures including pulling together internal and external bridges for additional triage as needed • Assist L1 team managing external customer incidents for the entire lifecycle of the incident - regardless of priority • Identify incident details and records those details in the tracking system – including: incident description and customer information, component of the product or services affected business impacts, workflow and subsequent severity level • Escalates internally customer incidents when unable to resolve within the L1. • Maintains customer maintenance details and support contracts • Follow up on support issues, which include liaising with both the customer as well as Level 2 and Business Operation team. • Ensure compliance with SLAs and OLAs Is this opportunity right for you? We are looking for candidates who: • Basic troubleshooting skills • Works within defined objectives using internal procedures • Work is performed under direction/supervision of L1 team members • Work is reviewed regularly • Good written and verbal communication skills • Good knowledge of Microsoft Office • To be graduated within next 6 months in related to IT area Technical Requirements (will be an advantage) • Unix/Linux skills • SQL Skills • Database Skills #LI-Remote Location(s): Colombia Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

Overview We are seeking a dynamic and strategic Sales Leader to drive growth by positioning and selling high-performing consulting teams, not just discrete projects, across our core service lines of Digital Transformation, SAP Implementation & Support, Legacy App Modernization & Migration, Application Development, Cybersecurity, Data Analytics, and AI. This role is ideal for a consultative sales professional who understands how to align client business challenges with dedicated, outcome-driven teams that deliver continuous value. The Sales Leader will be responsible for building long-term client relationships, shaping demand, and driving revenue through team-based engagements. This is a remote role. Key Responsibilities - Develop and execute a sales strategy focused on selling consulting teams and capabilities rather than one-off projects. - Identify, qualify, and pursue new business opportunities across target industries and accounts. - Position cross-functional delivery teams across consulting, data, and technology as strategic solutions to client challenges. - Build and maintain strong relationships with C-level executives, business leaders, and decision-makers. - Translate client needs into team-based engagement models that drive ongoing value and measurable outcomes. - Partner with internal leadership to align sales strategy with delivery capabilities and capacity planning. - Lead the full sales lifecycle including prospecting, solutioning, proposal development, negotiation, and closing. - Collaborate with delivery teams to ensure seamless transition from sales to execution. - Drive account expansion strategies by identifying opportunities to embed additional team capabilities within existing clients. - Create and deliver compelling presentations, proposals, and value narratives focused on business outcomes. - Track pipeline, forecast revenue, and manage sales performance against targets. - Stay informed on market trends, competitive landscape, and client needs within analytics and consulting services. Required Skills & Qualifications - 8 to 15 plus years of experience in consulting sales and professional services. - Proven ability to sell consulting services or teams, not just fixed-scope projects. - Experience selling into both mid-market and enterprise clients across industries such as financial services, healthcare, or professional services. - Proven track record of closing $10M to $25M+ in annual deal value, with consistent year-over-year achievement. - Demonstrated ability to meet or exceed sales targets and revenue quotas in a high-performance, metrics-driven environment. - Ability to leverage existing network of client relationships and industry contacts. - Strong understanding of analytics, data services, AI, and technology-enabled consulting. - Excellent communication, storytelling, and presentation skills. - Demonstrated success in building and managing client relationships at the executive level. - Experience structuring and selling team-, staff augmentation-, and managed service-based engagements. - Experience in and comfortability with a high-growth services organization. - Strong commercial acumen including pricing, deal structuring, and contract negotiation. - Ability to collaborate cross-functionally with delivery, operations, and leadership teams. - Experience with pipeline management and Salesforce CRM. - Self-starter with the ability to operate in a fast-paced, entrepreneurial environment.

About Us EagleView is a leading provider of aerial imagery, property insights and software that transforms the way people work. EagleView holds more than 300 patents and owns a large geospatial data and imagery library encompassing 94 percent of the US population. EagleView provides the most accurate data, enabling customers in the government, construction, solar and insurance industries to make timely, informed and better decisions. Overview Eagleview, the leader in aerial imagery, is hiring an Inside Sales Representative in our Commercial Sales group. Reporting to the Director of Inside Sales, the ISR is responsible for achieving revenue and market share goals specific to their assigned customers within a specific North American region. The ISR will work closely with Regional Managers, Enterprise Sales Reps, and sales support roles within the commercial business unit. We are a fast-paced, energetic team driven by continuous process improvement. We’re looking for motivated, organized, and independent team members. This position requires good communication skills and the ability to pick up new technologies quickly. This is a full-time remote role with base compensation of $21.63 per hour and a $20,000 commission target per year. Commission is uncapped. Responsibilities - Lead a full-cycle sales process that includes prospect identification, discovery, solution positioning, product demonstrations, and closing new business. - Champion Eagleview’s advanced technology, clearly articulating how our data-driven solutions create accuracy, efficiency, and measurable value for customers. - Engage prospects with a consultative mindset, uncovering operational challenges and aligning Eagleview’s capabilities to drive meaningful business outcomes. - Build and manage a healthy pipeline by executing disciplined outreach, nurturing relationships, and advancing opportunities through each stage of the sales cycle. - Deliver high-impact presentations and demos that translate technical features into real-world results for diverse B2B audiences. - Maintain strong CRM hygiene, providing accurate forecasting, opportunity updates, and insights that support broader business planning. - Continuously elevate sales performance through training, feedback, and staying current on product enhancements and market trends. - Represent Eagleview with professionalism, curiosity, and a commitment to innovation, ensuring every interaction reflects our dedication to excellence. - Consistently meet or exceed revenue targets, demonstrating drive, ownership, and a strong understanding of the value we bring to customers. WHY JOIN US: - We provide high-quality, warm leads, and you spend most of your time on the phone with existing customers and leads. - We work in a fast-paced and high-energy culture with a dynamic, startup feel. - Our technology is disruptive and driving the solar, construction, and insurance industries into the future. Our clients love to brag about how much EagleView has helped them grow. Qualifications - Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. - Previous experience in an outbound call center or a related sales position preferred. - Proficiency in Microsoft Office and CRM software such as Salesforce.com. - Excellent communication skills, both verbal and written. - Good organizational skills and the ability to multitask. - Excellent phone and cold calling skills. - Strong listening and sales skills. - Ability to achieve targets. EEO Statement Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You acknowledge that you can perform the essential functions with or without reasonable accommodation. The noise level in the work environment is usually moderately reserved. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of all job functions that a workforce member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to, the candidate’s work experience, education and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. All Fulltime (30+ hours) employees are eligible for PTO, Sick, and Parental Leave; Medical, Dental, and Vision Insurance; 401(k) Plan; Health Savings Account; Life Insurance; Employee Assistance Program; Pet Insurance. This is a full time remote role with base compensation of $21.63 per hour and a $20,000 commission target per year. Commission is uncapped. As an Equal Opportunity and E-Verify Employer, Eagleview Technologies does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. We are committed to giving all applicants equal opportunity to participate in the application process and are open to discussing reasonable accommodations for candidates with disabilities.

Company Description About Syngenta At Syngenta Crop Protection, we're pioneering solutions that safeguard global food security while championing sustainable agriculture. As a world market leader headquartered in Switzerland, we empower farmers with innovative crop protection technologies that defend against nature's toughest challenges. We unite advanced science with digital solutions to develop intelligent crop protection that maximizes yields while minimizing environmental impact. Join our mission of revolutionizing plant protection from seed to harvest. Job Description Please note: This position will support Northwest Kansas. Optimal support location for the role is in the Colby, KS area. At Syngenta, we are working to build the most collaborative and trusted team in agriculture that provides leading seeds and crop protection innovations to enhance the prosperity of farmers. To support this challenge, Syngenta’s Commercial team is currently seeking a Crop Protection Sales Representative to support our Northwest Kansas territory. In this role, you will be an integral member of a high-performing District Sales team working together to achieve profitable market share growth and create an industry-leading and sustainable position for Syngenta. The candidate will work within a multi-dimensional sales team environment, providing support and direction to retail, grower, and distribution customers to market Syngenta Crop Protection products. Accountabilities: - Achieve sales, profit, and market share targets with channel partners, key producers, and other customers within the assigned territory as part of the overall sales and marketing plan for the district and broader Commercial Unit. - Navigate difficult situations and conversations with customers independently to deliver an effective resolution. Create demand at the customer level, ensuring that the customer is knowledgeable about our products and has further interest in Syngenta solutions. Identify opportunities frequently that customers had not identified themselves to build the customer’s business and grow account share. - Primary liaison for all channel partners and retail accounts within territory which includes developing and implementing annual business plans to influence end-user demand. Assist channel partners with their ability to connect with growers more effectively in delivering solutions. - Partner with Biologicals, Seed Care, and AgriEdge Specialists to develop quality territory business plans to capitalize on sales opportunities. Collaborates with district Sales Reps, AgriEdge Specialists and Agronomists to further support the channel. Provides mentorship and training for new employees within the district. - Responsible for coordinating and supporting trade shows, field product tours, and new product launches for crop protection within their territory. - Act as a steward of the Syngenta portfolio by making recommendations and by managing complaints/issues in the field as needed, in partnership with Agronomy. Contribute to the marketing campaign, AgriEdge and district plans to deliver the Commercial Unit/District business plan. - Manage operational budget, variable selling expenses, and marketing funds within Commercial Unit / District guidelines. Complete timely and accurate sales and exposure forecasting. Qualifications Required: - A minimum of a Bachelor’s degree, preferably in Agriculture, Marketing, and/or Science. - A minimum of 3 years of relevant experience, preferably in agronomy, farm, and/or retail within the crop protection or seed industry. - Up to 75% weekly travel within territory is required for this role. - Must be eligible to work in the United States without sponsorship support from Syngenta. - Must have a valid Driver’s License. Desired: - Knowledge of general cropping practices, agricultural technology and trends and requirements for pest control. - Strong technical knowledge of Syngenta and competitive products. - Excellent business acumen and ability to understand business financials and price/volume relationships. - Ability to understand and apply environmental factors and market trends to account planning. - Ability to manage larger/strategic channel partners and/or key producers. Additional Information What We Offer: - A culture that celebrates belonging and collaboration, promotes professional development and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. - Full Benefit Package (Medical, Dental & Vision) that starts your first day. - 401k plan with company match, Profit Sharing & Retirement Savings Contribution. - Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: https://www.youtube.com/watch?v=OVCN_51GbNI Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Use of AI in Our Recruitment Process At Syngenta, we use artificial intelligence (AI) to screen applications for high-volume roles. When you submit an application, AI technology assesses your profile against the job requirements and generates a matching score. This score reflects how closely your qualifications, skills, and experience align with the role's criteria as defined in the job description. See our Privacy Notice for details about automated decision-making and your rights. WL:4A #LI-Remote