Teledyne Technologies Incorporated

• Answer technical calls and questions from customers and distributors • Email customers with technical support and advice on cameras, software, T&M products and training • Prepare and run ITC training courses over 4 and 5 days to Cat 1 standards • Attend exhibitions when required

• Teledyne FLIR is scaling its Early Fire Detection (EFD) portfolio — UL-listed thermal cameras that integrate directly into fire alarm control panels. • You will be the technical voice customers call when they need help specifying, designing-in, wiring-up, or commissioning an EFD system. • Pre-Sales Application Engineering Join sales calls to answer product application, code compliance (NFPA 72, UL 2684), and integration questions. • Recommend the right EFD SKU, camera placement, camera layouts, and integration path for each opportunity. • Support quote and BOM reviews to ensure technically sound configurations before order. • Develop and deliver product training programs—remote and on-site—to enable fire protection industry to successfully design, sell and install FLIR thermal fire detection systems. • Review integrator drawings in Bluebeam, AutoCAD, and/or Revit and provide application guidance — camera placement, coverage geometry, FACP zoning, and network topology. • Design thermal camera fire detection system layouts with customer provided drawings, manage process from 10% design review through full system commissioning. • Serve as Tier 2/3 applications support for FLIR EFD products, answering integrator and end-user questions on wiring, addressing, FACP integration, IP configuration, and commissioning. • Build the internal knowledge base of common failure modes, integration playbooks, and troubleshooting workflows. • Travel on-site (25–35%) for first-article commissioning, integrator ride-alongs, and troubleshooting escalations. • Support projects post-award through acceptance testing and handoff. • Feed installer pain points, RMA trends, and code interpretation questions back to Product Management to shape the EFD roadmap. • Track competitive activity and emerging standards relevant to thermal imaging in fire detection.

• Own regional revenue growth and achieve annual sales targets • Build and execute territory and key account plans (law enforcement, OEMs, aerospace) • Lead full sales lifecycle: prospecting to contract execution • Serve as primary customer contact and strategic advisor • Translate technical solutions into clear customer value • Identify and capture new programmes and long‑term opportunities • Maintain accurate forecasts and pipeline discipline in CRM • Negotiate pricing, terms, and multi‑year agreements • Represent Teledyne at customer sites and industry events • Monitor market trends and competitive activity

• Provide first-line technical support to customers via email, phone, and online platforms • Deliver software training sessions both remotely and onsite at client locations worldwide • Build and maintain strong working relationships with existing and prospective clients • Analyze customer environments and challenges to identify technical issues and design integrated solutions • Document workflows, standard operating procedures, and technical knowledge for internal and client use • Support marketing and sales initiatives, including participation in international conferences and exhibitions • Provide expert consultancy services as experience and expertise deepen in the role

• Develop an in-depth knowledge of the fixed gas & flame detection product portfolio via successful completion of required sales and technical training program and utilize this knowledge to promote the products to new and existing customers in the AMER region. • Responsible for achieving agreed sales targets for the region by identifying sales opportunities in new and existing markets to meet or exceed business growth objectives. • Build strong business relationships with distributors in AMER region. • Manage and assess the performance of existing distributors. • Identify and target new distribution partners for fixed gas & flame detection in the region. • Identify key end user accounts in the territory and implement sales plan to support direct / via distributor selling structure to achieve sale growth. • Meet regularly with existing customers and distributors and prospects in sales territory to understand their evolving business needs. • Prepare customer specific business plan. • Attend sales meetings and exhibitions in AMER and internationally as part of the AMER Sales team. • Conduct sales presentations, customer training and seminars. • Daily use of our CRM, ERP and other IT tools (in order to provide customer information, forecasts and reports). • Work effectively with other internal departments: Marketing, Inside Sales & Customer Service, Field Service, Product Management, and Application Engineering. • Attend conferences and professional association meetings and promote the group product solutions and brands. • Monitor and report on market and competitor activities and provide relevant reports and information on weekly basis.

• The Sales Engineer is responsible for maximizing order intake and profitable sales in line with the company strategy within an assigned sales territory. • Develop and manage an individual sales plan aligned to territory objectives, including target account selection, lead qualification, pipeline development and accurate forecasting. • Build and maintain strong relationships with customers and key decision-makers through proactive contact management, regular customer visits, and structured follow-up using CRM tools. • Conduct discovery meetings to understand application requirements, technical specifications, budget constraints and timelines; translate customer needs into a clear value proposition. • Plan and deliver compelling product demonstrations (remote and on-site), tailoring presentations to both technical and commercial stakeholders and addressing questions and objections. • Coordinate and support evaluations, trials and proof-of-concept activities as needed, ensuring technical feasibility and documenting outcomes to support customer decision-making. • Select and configure appropriate equipment and solution options to meet customer requirements, ensuring compatibility with the customer environment and compliance with relevant standards. • Prepare high-quality commercial offers and detailed financial proposals, including pricing, configuration, scope of supply, delivery terms and any service components. • Collaborate with internal teams (e.g., applications/engineering, operations and service) to validate technical solutions, confirm availability and lead times, and ensure an accurate quotation. • Negotiate within agreed parameters and manage the opportunity from initial contact through order receipt, including documentation, internal handover and follow-up to secure timely closure. • Maintain up-to-date records of customer interactions, opportunities and next steps; provide regular reporting on activity, funnel status and market feedback. • Represent the company at relevant events (e.g., customer meetings, seminars and trade shows) and gather competitive and market intelligence to support business strategy.

• Support assigned OEM and distributor accounts in coordination with Regional Sales Managers • Prepare and manage quotes (RFQs), pricing updates, and proposals • Support LTAs, pricing agreements, and non‑standard terms with sales management • Maintain accurate customer, pricing, and opportunity data in CRM systems • Act as primary inside contact for order status, lead times, and delivery coordination • Support bookings and revenue tracking against annual sales targets • Assist with program lifecycle tracking (development → qualification → production → obsolescence) • Coordinate with supply chain on allocation, NCNR, and long‑lead items • Interface with planning, operations, quality, engineering, and finance • Support export‑controlled programs (ITAR/EAR) in coordination with compliance teams • Assist field sales with customer calls/presentations, program reviews, and account plans • Support promotion of space‑grade, radiation‑tolerant, high‑reliability, and long‑lifecycle semiconductor products • Track competitive activity, pricing pressure, and customer licensing positions • Support NPI launches and customer transitions (EOL/last‑time‑buy management)

• Lead Teledyne’s Hyperspectral Imaging product family • Identify and evaluate markets and applications for hyperspectral imaging • Define and evolve the product roadmap • Work closely with cross-functional teams • Champion innovation and accelerate the company’s leadership in the market

• Process Canadian payroll for employees across multiple provinces • Audit payroll data and resolve discrepancies • Administer hires, terminations, ROEs, leaves, and payroll adjustments • Ensure compliance with CRA and provincial legislation • Manage statutory remittances (CPP, EI, income tax) • Prepare year-end filings (T4, T4A, RL-1) • Reconcile payroll to the general ledger • Respond to employee payroll inquiries • Partner with HR, Finance, and third-party vendors • Lead payroll-related projects (system updates, configuration changes, new process rollouts)

• Architect, launch, and continuously improve a formal FLIR Channel Partner Activation & Success Program. • Define partner tiers, certification paths, training curricula, onboarding processes, and reporting structures. • Build technical content including labs, playbooks, deployment guides, and best practices. • Coordinate with Sales, Product Management, and Marketing to align program messaging and partner requirements. • Deliver technical product demonstrations to potential customers, showcasing the features, benefits, and value proposition of the product or solution. • Track partner deployment quality and escalate systemic issues with corrective recommendations. • Drive usage, adoption, and satisfaction for customers served through channel partners. • Engage directly with customers to understand their technical requirements, pain points, and challenges, and provide guidance on how the product or solution can address these needs. • Develop and deliver POCs to demonstrate the product's capabilities and showcase its potential to meet customer requirements. • Collaborate with customers to design and propose solutions that meet their technical and business requirements. • Stay up-to-date with competitor products and solutions, and provide technical comparisons to help customers make informed decisions. • Provide support to the sales team, including responding to technical questions, providing product information, and helping to develop sales strategies. • Provide feedback to the product management team on customer requirements, market trends, and competitor activity.