• Project architecture & governance: Design clear project frameworks (objectives, success metrics, milestones, governance) for each innovation initiative. • Create roadmaps and decision points (build/kill/scale) and drive project cadence (sprints, reviews, steering committees). • Business modeling & planning: Build business cases, revenue models, unit economics and go‑to‑market strategies. • Prepare investor‑quality decks, financial scenarios, and 12–36 month growth plans. • Identify strategic partners, channels, and customers; negotiate pilots and early commercial agreements. • Recommend and execute scaling plans or hand‑offs to business units. • Customer & market validation: Run interviews, experiments, and market tests to validate problem/solution fit and customer willingness to pay. • Define and monitor validated learning loops (hypotheses → experiments → insights). • Product & delivery: Define MVP scope and success criteria; prioritize features and manage backlogs when acting as product lead. • Coordinate with product and engineering to launch prototypes, pilots, and early releases. • Execution & stakeholder management: Lead cross‑functional teams without direct authority; keep stakeholders aligned and informed. • Report progress, risks and next steps to senior leadership; make data‑driven recommendations. • People & process: Mentor newer innovation team members; help shape processes for ideation, incubation and scale.

Responsible for establishing and providing leadership to the technology strategy and technology roadmaps, as well as product recommendations that enable the business. Designs, develops and maintains the enterprise methodologies and techniques, including standards and guidelines for enterprise-wide use in technical management and systems of process development. Develops specifications for new products/services, applications and service offerings. Provides technical oversight and architecture/engineering solutions to large, strategic, complex system and application development projects. Recognized as a thought leader within discipline who influences decisions made by senior leadership and advances the craft of architecture and engineering within our organization. This is a Remote position available in the United States. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference. Responsibilities - Consults with engineering teams on major architectural designs for product roadmap to ensure consistency, security, maintainability and flexibility with respect to overall system, technical and product architectures within a domain or portfolio. - Provides consultation and collaborates with technology leaders, business partners and peer groups regarding long and short range product features. - Designs and develops architecture (integrated process, methodology, framework, software/applications, data, information, and technology) scalable solutions to business problems in alignment with the enterprise architecture direction and standards. - Reviews and ensures major architectural designs are consistent, maintainable, flexible and cost effective solutions. - Participates with application and infrastructure teams to provide guidance for development and releases. - Maintains collaborative and strategic partnerships between customers, vendors, business partners, and technology teams. - Remains hands on with architecture and engineering activities and is deeply embedded in the role of technology. - Shares engineering knowledge and expertise across the organization and industry through networks, events and communities of practice. Minimum Qualifications - Bachelor's degree required - 10+ years in Web Content Management (WCM) implementations. - 6+years with Sitecore XM/XP platforms. - 1+years with Sitecore XM Cloud, Sitecore Search, and Sitecore DAM - Experience with Next.js, React, DevOps, Headless, and hosting using Vercel - Experience in Sitecore administration, security, pipelines, and workflows. Preferred Qualifications - Sitecore JSS and GraphQL (2+years). - Proficiency Experience in Microsoft Azure and Azure DevOps. - 8+ years in full-stack development using Microsoft technologies. - Strong Experience in ASP.NET MVC and C# skills (8+ years). - RESTful API design and consumption (1+– years). - Solr and Zookeeper configuration experience. - Sitecore MVP or XM / XM Cloud Certified. At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position. Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference. Compensation: The annual salary for this position is between $149,000 – $203,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. This position is also eligible for an annual bonus & RSUs. Benefits: Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: · Medical, dental, and vision insurance · Paid vacation, sick, holiday, and parental bonding leave · 401(k) retirement plan · Long-term and short-term disability insurance · Life insurance · Money-saving discounts and financial planning tools · Tuition assistance and education coaching · Caregiving support and resources for the children and adults in your family · Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 120 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law). Deadline to Apply: This posting is anticipated to remain open until 4/10/2026 Compensation: 149,000 - 203,000 Life at Bright Horizons: At Bright Horizons, you’re more than your job title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others. Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA). If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

About GrowthLoop GrowthLoop is rebuilding how enterprise marketing teams operate — and this role is at the center of it. As a Customer Architect, you'll own a portfolio of strategic accounts, lead complex technical implementations, and use AI to help automate your workflows and drive value faster. The GrowthLoop Compound Marketing Engine drives compound growth by accelerating the marketing cycle, using Agentic AI powered by customers’ enterprise cloud data. Our composable Customer Data Platform enables AI-driven audiences and journeys to be activated across marketing channels, streamlining execution and continuously analyzing performance data to make suggestions for campaign optimization. Hundreds of marketers at enterprises like Google, Costco, and Albertsons rely on GrowthLoop to grow faster with agentic AI, drive measurable campaign results, and maximize marketing ROI—compounding growth with every experiment, iteration, and campaign. How We Work - Love Our Customer - We win when our customer wins. - Make It So - We turn decisions into outcomes. - Put We Over Me - We succeed together—or not at all. - Be Human - Goodness and kindness compounds. - Aim High - We’re here for the long game—act like it. The Opportunity We are looking for an outstanding Senior Customer Architect to play a leading role in onboarding, enabling, and growing some of the world’s most innovative enterprise customers. This is a highly technical senior client-facing role that sits at the intersection of solutions architecture, customer success, and AI-native product adoption. As a Senior Customer Architect at GrowthLoop, you will own the end-to-end technical relationship with a portfolio of enterprise customers — from kickoff through expansion — guiding them to deploy and maximize value from the GrowthLoop Compound Marketing Engine, including our AI features. If you're the kind of person who automates their own workflows before asking for help, who gets genuinely excited about agentic AI patterns, and who wants to work at the intersection of cutting-edge data infrastructure and real marketing outcomes — this role was written for you. What You’ll Do Customer Onboarding & Implementation You'll lead end-to-end onboarding projects for enterprise customers — from pre-kickoff technical discovery through first value milestone and go-live. That means owning the technical implementation of GrowthLoop across cloud data warehouses (BigQuery, Snowflake, Redshift, Databricks), destination integrations, and data modeling. You'll build and maintain the artifacts that make these projects run: project GANTTs, kickoff decks, use case trackers, and data workshop materials. And you'll use AI to make all of it faster and sharper than any traditional implementation motion. Strategic Account Management Post-onboarding, you'll own a book of business as the primary technical point of contact — driving adoption, expansion, and measurable value realization. You'll deliver executive-facing QBRs and EBRs that clearly articulate business impact, use cases activated, and the roadmap ahead. You'll proactively identify expansion opportunities across GrowthLoop's product surface and troubleshoot complex data, integration, and pipeline issues with both urgency and rigor. AI-Powered Marketing Enablement You'll enable agentic workflows for audience ideation, campaign optimization, and performance analysis, systematically reducing engineering dependency at scale. You'll stay current on AI/ML developments in the martech landscape and proactively bring new capabilities to your customers before they have to ask. Automation & Internal Tooling You'll build — not just advise. That means AI-powered automations and internal tools that improve how the entire CA team operates: account health monitoring, QBR generation, support triage. You'll contribute to LLM-powered agents that assist with customer research, escalation management, and onboarding acceleration. And you'll document and share repeatable playbooks that make everyone around you more effective. What We Look For Required Experience - 3-5 years in a client-facing technical role: solutions architecture, implementation engineering, technical customer success, or marketing analytics. - Strong proficiency in SQL and hands-on experience querying cloud data warehouses (BigQuery, Snowflake, Redshift, or Databricks). - Demonstrated ability to lead complex, multi-stakeholder technical projects from kickoff through delivery. - Experience with cloud infrastructure (GCP, AWS, or Azure) and data pipeline concepts (ETL/reverse ETL, event streaming, data modeling). - Excellent communication skills — ability to translate technical complexity for both engineering and executive audiences. AI & Automation Skills - Hands-on experience working with LLMs and AI tools (e.g., Claude, GPT-4, Gemini) for practical use cases: summarization, classification, structured output generation, or agent workflows. - Ability to design and build prompt-based workflows or LLM-powered automations using APIs, Python, or no-code tools (e.g., n8n, Zapier, Claude, or similar). - Experience identifying opportunities for operational efficiency and leveraging AI tools to make it happen - Comfort evaluating AI outputs for accuracy, hallucination risk, and fitness for customer-facing use. Nice to Have - Experience with CDP, marketing activation, or composable data stack tooling (e.g., Segment, LiveRamp, FiveTran, or similar). - Familiarity with marketing channels and ad platforms (Google Ads, Meta, Salesforce, etc.). - Experience building internal tools or lightweight applications using Python, SQL, or low-code platforms. - Prior exposure to experimentation and incrementality measurement in a marketing context. This is an AI-native role. GrowthLoop’s Compound Marketing Engine is powered by agentic AI. We expect our Customer Architects to deeply understand, adopt, and champion AI-powered workflows — both in the product and in how they work. You should come in having already built something with an LLM, whether that’s a prompt chain, an automation, or an agent. Curiosity about AI isn’t enough — we want practitioners. The salary range for this role is $180,000 to $200,000 CAD. Total compensation will also include a bonus component and equity in the company. Final base salary decisions will be based on a variety of non-discriminatory factors unique to each candidate, such as the individual’s skill set, depth of experience, and qualifications. What We Offer Rewards - See your work engage some of the world’s most important brands, including Google, Priceline, and Costco. - Spot bonuses for major milestones and product feature launches. - Clear opportunities for career progression and cross-functional collaboration. - Meaningful equity so you share in the value you help create. Flexible, Remote-First Work - Remote-first culture with team members and leaders across North America and beyond, with strong communities in New York, San Francisco, and Toronto. - Flexible, goal-based work style. - Flexible Time off - Monthly, company-wide Recharge Days to truly unplug - Annual home office stipend to support your workspace Comprehensive Benefits - Full health, dental, vision, life, and disability coverage for Canadian employees and their dependents (fully employer-paid) - 401(k) or RRSP (Canada) Program with Generous Company Match Learn and Grow - Quarterly Hackathons to focus on team passion projects - Annual professional development stipend - Work directly with a world-class executive team - A learners’ mindset culture GrowthLoop is an Equal Opportunity Employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Ankura is a team of excellence founded on innovation and growth. Practice Overview At Ankura, our team of advisory professionals builds partnerships with clients to advise, manage, and execute strategic capital investments to effectively mitigate the risks inherent in the planning, design, construction, activation, and financing of capital projects. We have a long history of advising through all phases of complex projects to ensure clients deliver on their objectives. Our services include a comprehensive range of planning, strategic, facility, real estate, and capital solutions which are focused on helping our clients maximize the construction and delivery, operational and financial performance of their real estate portfolios and capital investments. Role Overview This Senior Managing Director will support Construction Disputes & Advisory - one of six business groups focused on client delivery services across the Firm. Responsibilities - High Performing Teams & People – Leverage the collective through strong teaming and collaboration; continuously develop self and others - Enduring Success – Lead by example and embody Ankura’s core values; act in the best long-term interests of Ankura; enhance Ankura’s brand and give back in our communities - Smart Growth – Develop client relationships, grow our capabilities, and leverage the firm’s collective expertise to win in the marketplace and to serve our clients ever-changing needs - Quality Client Execution and Profitability – Consistently deliver high-quality and profitable work that achieves optimal client and project outcomes; achieve utilization goals - High Impact Innovation – Build and sustain leading practices and operations by anticipating future and constantly innovating to stay ahead of our clients and our competitors Requirements Education - Bachelor’s Degree in Engineering or Construction Management with requisite consulting experience Experience - Originates business and collaborates with other Senior Managing Directors to sell and deliver engagements that generate USD$2 - $5 million+ in consulting fees on an annual basis - 10 years minimum experience in Construction Management, Project Controls or Capital Project consulting focused on strategic facilities master planning, service line planning, and business and data analytics for large construction projects or capital projects. - 8+ years’ experience in the leading and profitable growth of a multi-regional or national business platform (20+ years total experience) - Ideal candidate will have Construction Management and Project Control experience and experience managing and growing a Project Controls team. Critical Thinking & Problem Solving - Strategic thinking, leadership (business acumen/empathy/mentoring), client management skills - Provides strategic recommendations for project/group and overall business that will directly impact achievement of results - Sees broadest applications and future direction of current products and solutions beyond immediate and intended use - Quickly identifies/implements innovative ideas and technologies to meet business demands Specialized Knowledge - Identifies, advances and closes on opportunities at new and existing clients - Promotes new or expanded service offerings inside and outside the Firm - Understands core services provided by all Ankura practices and can recommend solutions and resources outside of team/practice Client – Relationships and Project Management - Monitors and ensures client satisfaction with overall service and quality of deliverables - Establishes an expectation for high quality standards for self/(team) in all aspects of client relationship/sales cycle - Expands relationships to highest level of client organization - Defines a compelling value proposition aligned with the client’s challenges and needs - Adheres to engagement acceptance process within established policies and time frames - Defines strategy and manages multiple and/or complex engagements - Manages within prescribed budgets Firm – Network Building & Corporate Citizenship - Takes a leadership role in professional or community organizations and promotes a positive image of the Firm - Writes and presents on topics of interest to clients and industry peers (thought leadership, including white papers, webinars, conferences, journal papers, etc.) - Recognized internally and/or externally as an expert in one’s field - Grows professional network - Sources, recruits, and integrates new talent to Firm and practice People – Self Development & Development of Others - Ensures key performance management milestones are met for self and team; actively participates in calibration process - Pursues opportunities to expand own capabilities and to refine and further develop expertise to meet evolving market demands - Attends, and encourages team to attend professional development/training opportunities; instructs sessions as needed - Champions a culture of diversity and inclusion - Provides frequent and meaningful written and verbal feedback in a timely manner; offers guidance on performance matters #LI-Remote #LI-NT1 * Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.