Role Description Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. - Design, develop, test, deploy, and monitor high-performance services and APIs. - Develop applications in Golang and Python on top of a modern cloud-focused platform. - Develop and maintain services using AWS native products such as Kinesis, DynamoDB, and S3, as well as GCP native products. - Deliver production-ready code from start to finish. - Review code to maintain quality with an eye towards performance, scale, and security. - Work in a cross-functional environment composed of software engineers, test engineers, research scientists, and product managers. - Identify and evaluate new technologies for implementation. - Contribute to improving software engineering best practices. - Part of an on-call rotation with night/weekend work required. Qualifications - Strong verbal and written communication skills. - Enjoy working within a collaborative environment across multiple departments. - Proven track record of providing stable and secure code in production environments. - Ability to contribute to feature development in the platform/product with minimal supervision. - Resilient in the face of challenges, change, and ambiguity. - Optimistic and believes in turning problems into solutions. - Resourceful and excited to uncover innovative solutions. - Accountable and delivers on commitments. - Nimble and adaptable when priorities change. - Happy in a role with diverse tasks, including application diagnostic troubleshooting and coding. Requirements - 5-7 years of software development experience. - Experience with designing and implementing highly scalable cloud-based APIs. - Experience with multiple programming languages, such as Python and Go. - Expertise in Data Structures, Algorithms, and Concurrency. - 2+ years of experience in DevOps practices towards deployment of SaaS services. - Hands-on experience with Jenkins, Github Actions, implementing and maintaining CI/CD pipelines. - Experience managing and maintaining applications in a multi-container environment, such as Kubernetes. - Knowledge of different Data Storage technologies such as Redis, MySQL, etc. - Knowledge of Docker and container orchestration frameworks such as Kubernetes. - Experience developing and maintaining services using AWS native products such as Kinesis, DynamoDB, and S3. - Linux Proficiency. Benefits - Competitive compensation package, including RSUs (Restricted Stock Units). - Remote-first environment for flexibility and autonomy. - Unlimited Paid Time Off (PTO). - Generous health and welfare plans, including one employer-paid “employee-only” plan. - Best-in-class Health Savings Account (HSA) employer contribution. - Low-cost vision and dental plans for you and your family. - Paid Parental Leave for birth, adoptive & foster parents. - One year of diaper delivery for new family additions. - Recurring monthly phone and internet allowance. - Enhanced fertility and GLP-1 benefits. - Annual Learning & Development stipend for professional growth.

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join us at Thermo Fisher Scientific as a Technical Application Specialist II, where you'll provide expert technical support and training for scientific products and solutions. In this role, you'll engage with researchers and clinicians, helping them advance critical work in areas like cancer research, diagnostics, and environmental protection. As part of an international team, you'll collaborate to solve complex scientific challenges. Your scientific expertise and customer service skills will help our customers make breakthrough discoveries while ensuring their optimal use of our innovative technologies. This role offers extensive training, professional development opportunities, and the chance to stay at the forefront of scientific advancement. What You’ll Do: - Provide remote technical support for Thermo Fisher Scientific products and services via phone, email, and web chat. - Troubleshoot customer issues using available tools and resources; escalate complex problems when needed. - Deliver product guidance, application support, and training to customers and field teams. - Accurately document customer interactions in CRM systems. - Identify and summarize trends to develop technical tips, FAQs, and troubleshooting resources. - Contribute to knowledge bases and recommend improvements to technical documentation. - Participate in ongoing product training and stay current with emerging technologies and applications. - Collaborate with cross-functional teams to resolve customer challenges and improve support processes. - Present technical updates internally; may support trade shows or customer-facing events. - Support onboarding and training of new team members as needed. - Maintain subject matter expertise in assigned product areas. How You’ll Get Here: - Advanced degree with no experience OR Bachelor’s degree with 2+ years of hands-on laboratory experience. - Degree in Life Sciences, Chemistry, or related scientific field. - Strong technical knowledge in areas such as molecular biology, cell culture, protein analysis, clinical diagnostics, or analytical chemistry. - Medical Laboratory Scientist / Clinical Laboratory Scientist certification preferred. - Experience in customer support, clinical research, diagnostics, or applied science environments is a plus. - Excellent written and verbal communication skills with the ability to explain complex concepts clearly. - Strong problem-solving, analytical, and organizational skills. - Ability to quickly learn and apply complex technical information. - Proficiency with CRM systems and standard office software. - Customer-focused mindset with ability to manage multiple priorities. - Ability to work both independently and collaboratively. Additional Requirements - Fluent in English; additional languages are a plus - Willingness to travel up to 10–30% depending on business needs - Flexibility to support a global customer base, including occasional after-hours support

• Prepares technical documents including design specifications, architecture drawings, operational run books • Collaborate throughout the organization on effective identification of technical issues • Code management and development for Extract, Transform, & Load (ETL) routines • Providing application design guidance and consultation • Collaboration with multiple technology teams, product partners, and marketing operations teams • Mentoring junior Ab Initio developers • Provides input for Standards and Best practices for test data management

Role Description At Kainos, we provide a proven track record of launching innovative and creative SaaS products designed to help Workday customers maximize their Workday investment. Our existing solutions include: - Workday testing - Compliance - Data masking - Employee document management - Pay transparency analyzer We are looking for Workday Extend Developers to help shape our future product offerings on the Workday platform. The role holder will join a Product team to focus entirely on innovating new products on the Workday platform. The team will: - Identify, build, sell, and operate new products until they become mature products. This role has been opened as a result of new Workday partnerships which include: - The Marketplace - The AI Gateway - AWS integration - The ‘Built on Workday’ programme These initiatives provide the technical and commercial framework for creating a thriving product ecosystem on the Workday platform. With this new team, we want Kainos to become the leading Partner in the Marketplace. You will use technologies and platforms including Workday Extend, AWS, and AI. You will work within a small, collaborative team, contributing to the technical design and technical solutions for one or more new products. You will also work with our product team to help build out our customer-focused roadmaps. You’ll be comfortable with a fast-paced environment, creating proof-of-concepts and gathering user feedback to design solutions that challenge the problems faced by our customers and prospects. You’ll support your junior colleagues in all that you do by embodying the Kainos values. You’ll be passionate and committed to ensuring Kainos projects are successful. You’ll help build a community of practice in your specialist area. Qualifications - Hands-on experience developing Extend applications. - Experience developing & coding within agile delivery environments. - Experience with working with web service technologies (REST, SOAP). - Clear and effective communicator, able to communicate with customers and colleagues with credibility, including in a remote working situation. Proficient with use of English language. - Good commercial awareness and some understanding of project and business dynamics. - Ability to plan own workload and meet deadlines. - Able to apply all relevant standards and procedures to your own work, maintaining high quality and accuracy at all times. - Aware of the importance of confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times. Requirements - Obtained Extend certifications from an accredited body in your area of specialization. - Obtained HCM certification. Company Description At Kainos, we believe in the power of diversity, equity, and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.