Kainos

Role Description As a Team Lead at Kainos, you will be responsible for leading an agile team to deliver high quality solutions that meet client and user needs. You will get the best from our talented teams by creating a positive and creative culture and a productive working environment. You will empower and support your team to perform well, learn and grow in a manner that is consistent with Kainos company values. You will foresee and remove blockers and effectively manage risks and issues at a team level. You will work closely with other Agile Team Leads and stakeholders to ensure your team is working on the right things at the right time under the support and guidance of a Delivery Manager. You will take on broader management responsibilities beyond the agile team as required and actively contribute to the Management capability. Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have). Qualifications - Minimum 3 years of experience in a similar role preferably with UK healthcare organizations. - Minimum 3 years of experience in delivering bespoke software projects from scratch, using agile methodologies for external customers. - Strong experience in customer-facing projects - syncs and reporting, presentations, board meetings, workshops, upscaling opportunities. - Strong commercial awareness. - Excellent interpersonal skills. - Highly flexible (including a willingness to work away from home base). Requirements - SC clearance eligibility is mandatory. Benefits - Establish ways of working to enable an agile team to plan, forecast and deliver against a product backlog. - Act as a role model for collaborative behaviours, agile values and professionalism. - Lead retrospectives and continuous improvement initiatives; applying previous knowledge, experience, and industry best practices in agile delivery. - Manage, coach and develop a small number of staff, with a focus on managing employee performance. - Actively manage the performance of team members, including the stewardship of improvement plans where necessary. - Provide data, forecasts and progress updates to inform planning initiatives. - Facilitate workshops and discussions to understand and effectively capture requirements to achieve a joint understanding of needs. - Establish and maintain constructive and collaborative relationships with the client, other suppliers and third-party stakeholders. - Ensure stakeholders can access current and accurate data on the status of the team’s delivery and that technical quality standards are followed. - Support the Delivery Manager in ensuring projects deliver the agreed outcomes within budget. Company Description At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

Role Description Join Kainos in a high-profile leadership role shaping digital transformation across major UK Healthcare organisations. This is a senior position with significant responsibility for delivering complex programmes, growing strategic client accounts, and influencing how healthcare services are transformed through technology. We are looking for an experienced delivery leader with a proven track record of leading large, multidisciplinary teams in client-facing environments (ideally consulting or professional services) to deliver complex greenfield, bespoke software solutions . This is not a role focused on SaaS implementations, infrastructure, data centre, or operational support programmes—we need someone who has successfully delivered new, custom-built digital products and platforms from concept through to live operation. - Lead the successful delivery of large-scale digital transformation programmes for UK Healthcare clients. - Direct multiple cross-functional teams, suppliers, and partners to deliver outcomes that create measurable value for users. - Build trusted relationships with senior client stakeholders, including Director and CxO-level leaders. - Own programme governance, financial performance, risk management, and delivery assurance. - Drive account growth by identifying opportunities, supporting strategic account planning, and contributing to bids, tenders, and pre-sales activities. - Develop, mentor, and inspire high-performing delivery teams. Qualifications - Significant experience leading complex software delivery programmes within a client-facing consulting, digital services, or professional services environment. - Proven success leading multidisciplinary teams (50+ people) delivering bespoke greenfield software solutions , including cloud-native and data-driven platforms. - Strong commercial acumen, including ownership of programme financials, forecasting, profitability, governance, and risk management. - Experience growing existing client accounts through relationship management, opportunity identification, and strategic conversations. - Demonstrable involvement in formal bid responses, tender processes, and pre-sales activities , including shaping winning proposals. - Experience managing senior stakeholders and building trusted relationships at Director and CxO level. - Strong people leadership experience, including line management, coaching, and developing delivery teams. - Deep understanding of Agile delivery within structured governance frameworks. Requirements - Experience delivering programmes within UK Public Sector and/or Healthcare organisations. - Experience managing programmes valued at £10m+ annually across complex, multi-supplier environments. Benefits - This is an opportunity to lead some of Kainos' most strategically important healthcare engagements, influence significant digital transformation initiatives, and play a key role in growing our Healthcare business while developing the next generation of delivery leaders. Company Description At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

• As a Technical Architect (Consultant) in Kainos, you’ll be responsible for leading teams and developing high quality solutions which delight our customers and impact the lives of users worldwide. • As a technical leader on a project, you’ll work with customer architects to agree technical designs, advising on estimated effort and technical implications of user stories and user journeys. • You’ll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. • It’s a fast-paced environment so it is important for you to make sound, reasoned decisions. • You’ll do this whilst learning about new technologies and approaches, with room to learn, develop and grow.

• Provide configuration, troubleshooting, and advisory EDM support to customers post-deployment. • Deliver services within agreed SLAs, ensuring high customer satisfaction. • Manage and prioritise incoming requests, identifying root causes and resolving issues effectively. • Manage Team Utilization and ensuring support Consultants maintain efficiency and remain effective. • Maintaining regular 1-1s with support team consultants and acting as first point of contact for work or personal concerns. • Ensuring Support Team consultants are supported in achieving departmental goals, KPI’s and OKR’s. • Support recurring releases and deployments, helping customers adopt new features and updates. • Work collaboratively across internal Support Teams. • Contribute to knowledge base development to support internal learning and customer self-service by documenting complex troubleshooting steps and solutions. • Working with Service Managers to ensure compliance with data security, privacy, and governance standards in all configurations and processes. • Help support Service Managers with customer transfers into Live-Support. • Serve as a point of contact for supporting Service Managers in handling and resolving customer escalations.

• Work as part of a team of integration consultants on a project • Support the successful delivery of integration solutions for the cloud based Workday HCM system • Document, implement, deploy and support integration solutions within a Workday implementation project • Develop and share expert knowledge of the Workday product and integration platform toolset • Build strong relationships with customers to understand their requirements

Role Description As a Capability Lead (Leader) at Kainos, the person in this role will be fully accountable for the success of the Capability, setting its direction and ensuring its services, standards, people, and innovation remain relevant, scalable, and impactful in support of Sector-led delivery, sales, and market engagement. You will develop capability strategy, defining and maintaining Services, Accelerators and delivery practices that are recognised internally and externally as inspiring, market leading and thought leading. The position oversees the creation of a capability strategy that delivers the workforce required by the business to deliver an excellent service to our clients, ensuring the growth and wellbeing of people in line with Kainos culture and values. You will evolve the capability to be deliberately progressive, using broader market awareness, and establishing Alliance Partnerships as appropriate to complement the Services we offer. - Setting and evolving a capability strategy that drives thought leadership, innovation, talent development, and growth, informed by market understanding and aligned to Sector and wider BU strategies - Defining and maintaining Services and Accelerators aligned to Sector needs, ensuring supporting collateral remains reusable and is consistently recognised internally and externally for quality and impact - External-facing thought leadership and responsibility for capability profile - Proactively aligning capability support to Sector-led pursuits and sales, ensuring credibility, relevance and senior advisor input for existing and prospective clients - Building and sustaining strong and trusted partner relationships with Senior/C-level stakeholders within Kainos, our client base and/or industry forums - Shaping and sustaining the capability’s long‑term talent and skills strategy, supporting a strong and diverse pipeline aligned to Sector demand and future business needs - Working in partnership with BU Operational and Talent Acquisition teams to deliver BU Workforce plans that ensure appropriate capacity and capability exist within the business, aligned to current and future Sector/industry trends - Setting direction and priorities for capability‑wide learning, development and skills uplift, ensuring the capability continues to evolve in line with market, sector and technology trends - Fostering a strong sense of professional identity, belonging and engagement within the capability, promoting continuous improvement, knowledge sharing and role‑model leadership - Defining and advocating for the correct implementation of standards, patterns, methodologies and best practices that support sector delivery quality and assurance - Evolving the capability Services, best practices and associated skills to adopt a progressive AI-first approach, aligned to Sector and BU strategies - Identifying and managing capability risk and succession plans, putting in place mitigation measures where possible and escalating to the BU/Company risk register when appropriate Qualifications - Demonstrable success in a leadership position, creating and evolving a strategy with proven success of thought leadership, innovation, talent development, and growth - Demonstrable depth of experience and recognised credibility in the relevant capability specialism, well informed spanning both domain/technical and commercial aspects - Ability to foster and develop senior relationships, and to operate as a recognised leader internally and externally, displaying a professional, credible and positive image and attitude for Kainos - People-oriented with the ability to proactively shape future vision and strategy for a capability, and to devise and lead credible plans to implement these - Ability to make decisions while being inclusive when evaluating options, creating shared buy-in, ensuring the best outcome for Kainos - Evidence of innovating or driving initiatives to continually grow or improve the capability or effectiveness of a team Requirements - Evidence of having successfully led significant capability initiatives (e.g. defining and implementing a capability strategy, thought leadership, workforce planning or talent and skills development) - Committed and passionate about personal and professional development - Passionate about developing others and sharing in their success Benefits - At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. - We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. - Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. - We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

• Manage successful implementation of Workday solutions for customers • Accountable for the entire delivery lifecycle • Lead project planning, resourcing, and customer satisfaction • Act as key client interface and offer domain experience • Identify requirements, document business processes, and knowledge transfer.

• Implement and configure enterprise-scale Workday solutions for our global customer base • Specialize in gathering and transforming the customer’s organizational and employee data prior to loading into Workday tenants • Build relationships with customers to understand their data needs • Lead the delivery of solutions around customer data aligned to their needs, fit for purpose and commercially viable • Work closely with other functional team leads and stakeholders to keep implementation flowing • Lead the data workstream on these implementations

• Sell as a trusted advisor. Take a consultative approach grounded in understanding the customer's actual challenges, not just their stated requirements. Empathy, active listening, responsiveness, and creativity all matter on every deal. • Co-sell with Workday. Build genuine, trusted relationships with Workday's sales teams so that Kainos is the go-to services partner. • Develop sector and segment-specific co-sell strategy, and lead pursuit teams (demo, value story, implementation services) to accelerate Workday subscription growth using Kainos resources. • Shape and execute deals. Position Kainos, understand the customer's requirements, and build proposals and contracts that best position our firm. Every deal needs to meet sales, revenue, and profitability objectives , and the work you contract must be deliverable and aligned to Kainos' strategy. • Flex across deal types. Run the leaner, quicker engagement and the longer, more complex pursuit with equal skill, and know which approach each opportunity calls for. • Negotiate and manage senior stakeholders. Present and refine proposals with senior and C-level stakeholders and negotiate strong commercial and contractual outcomes for Kainos. • Work as part of a team. Enterprise services deals are complex and require a team. Lead and leverage a multi-disciplinary team to maximize the customer outcomes. • Be a Kainos ambassador. Represent the culture, values, and behaviors that make Kainos distinctive in every customer interaction. • Develop others. You may coach or mentor a small number of colleagues, supporting their performance and career growth.

• Design and develop Workday reports (Advanced, Matrix, Trending, Composite) • Build dashboards, Discovery Boards, and Worksheets • Configure complex Calculated Fields • Optimize and enhance existing reporting solutions • Translate business requirements into reporting outputs • Lead or support requirements gathering sessions • Manage workload across multiple clients • Provide Workday best-practice guidance • Build strong client relationships • Manage and mentor junior consultants • Maintain Workday certifications • Contribute to internal initiatives and best practices