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Forward Deployed Engineer

EngineerEngineerFull TimeRemoteSeniorTeam ,Since 2009H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

69 days ago

Salary

$144K - $152K / year

Seniority

Senior

Job Description

Forward Deployed Engineer

Stack Exchange

• Own technical delivery across multiple deployments from first prototype to stable production. • Contribute to SOW development by documenting technical specifications, identifying dependencies and risks, and defining acceptance criteria that protect delivery timelines. • Build and validate integrations using our API, MCP server, and Knowledge Ingestion Engine, including connecting customer knowledge sources to AI-powered developer workflows. • Write and maintain automation scripts (Python or similar) to streamline deployment processes, data ingestion pipelines, and environment configuration. • Troubleshoot and resolve delivery challenges in collaboration with Customer Success, Product, and Support. • Document and scale delivery processes by creating reusable playbooks, runbooks, and automation that enable repeatable deployments across customers and partner resources. • Mentor and guide future engineers and partner resources, raising the overall standard of delivery excellence. • Influence service evolution by feeding client and delivery insights into the design of new offerings.

Job Requirements

  • Bring 3+ years of engineering or technical deployment experience that includes customer-facing work
  • Have scoped and delivered complex systems in fast-moving or ambiguous environments
  • Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
  • Experience with enterprise integrations across developer tools like Slack, Teams, GitHub, Jira, or ServiceNow, including API-based and webhook-driven architectures.
  • Hands-on experience with cloud platforms (AWS, Azure, or GCP) and familiarity with containerization (Docker), infrastructure-as-code (Terraform, CloudFormation), or CI/CD pipelines.
  • Working knowledge of MCP servers, RAG architectures, or enterprise AI deployment patterns. You should be able to configure and validate these workflows
  • Experience with data ingestion and ETL patterns. You'll work with the Knowledge Ingestion Engine to connect diverse customer knowledge sources to Stack Internal.
  • Clear written and verbal communication with both technical and business stakeholders. You'll be writing runbooks and presenting deployment status to engineering leaders.

Benefits

  • Competitive Base Salary
  • Generous paid vacation
  • Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days
  • Equity for all employees at all levels
  • Industry-leading health benefits that are applicable per country of residence for all our full-time employees
  • Company-paid Life Insurance
  • Home Internet stipend
  • Professional allocation for your growth and development
  • One-time allowance to assist with your home office setup
  • Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive

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