• Lead the strategic planning, governance, and execution of a nationwide deployment of Manhattan WMS and Order Management Systems (OMS) across 50+ CEVA-operated warehouse sites. • Build and manage cross-functional teams, ensuring successful integration with customer IT systems. • Oversee system configuration, data migration, and functional integration with customer systems (ERP, TMS, EDI, etc.). • Drive communication, transparency, and alignment across all internal stakeholders and external partners. • Ensure site readiness, SOP alignment, and staff preparedness at each warehouse location. • Manage program budgets and staffing models and ensure financial goals are achieved.

• Support product release management activities, including tracking milestones, dependencies, and readiness across cross-functional teams. • Assist with product delivery execution by coordinating timelines, program plans, and communication across Product, Engineering, and Operations. • Contribute to early adopter and pilot programs, including intake tracking, feedback synthesis, and reporting insights to stakeholders. • Partner with the Chief of Staff on product operations initiatives such as process improvement, cadence management, and operational reporting. • Prepare materials for product reviews, leadership updates, and roadmap discussions. • Maintain product documentation, trackers, and dashboards to support visibility and decision-making. • Carry out additional responsibilities as assigned based on business need.

• Own the operational execution of the design program. • Plan and facilitate design critique sessions, including preparation, documentation, and follow-ups. • Track decisions and ensure action items are completed. • Maintain program documentation, schedules, and operational artifacts. • Coordinate with stakeholders. • Coordinate collaboration between design, engineering, and external design agencies. • Drive follow-ups with stakeholders to ensure progress and alignment. • Prepare and present program updates and session materials. • Maintain structured workflows for critique sessions and program activities. • Support operational tasks connected to engineering or delivery when needed. • Identify opportunities to improve processes and collaboration.

• Provides guidance, expertise, and support to Engage fi (EFI) clients and consultants by overseeing the strategy and completion of assigned client interrelated projects • Manages program workstreams to ensure timely and effective completion of interconnected project activities • Communicates program and individual project progress to client and internal resources • Evaluates all proposed modifications to program and project scope and influences stakeholders to control changes • Assists with the ongoing development and enhancement of EFI best practices, project tools, and overall process improvements