CMA CGM

• Lead end-to-end project execution for Manhattan Active WMS and OMS deployments at CEVA warehouse operations sites. • Develop detailed project plans including milestones, dependencies, workstream activities, resource plans, and deployment readiness requirements. • Ensure project delivery aligns with program governance standards and the broader Manhattan deployment roadmap. • Coordinate execution across key workstreams including Operations, IT, Business Process Engineering, Testing, Training, Data Migration, and Integration teams. • Facilitate daily and weekly project execution meetings, ensuring clear ownership of actions, deliverables, and issue resolution. • Serve as a key point of contact for internal and external stakeholders supporting the deployment. • Manage project timelines and ensure execution remains on track by identifying risks early and driving mitigation plans. • Coordinate all testing activities at the site level including SIT participation, UAT readiness, and operational validation. • Lead post-go-live hypercare execution, ensuring defects and operational disruptions are tracked, prioritized, and resolved quickly.

• Support the preparation of proposals for new business opportunities • Provide engineering support for proposals, renewals, and re-engineering activities • Engineering support may include data analysis, concept of operations, design layouts, identifying processes, build engineering models, and develop customer proposals • Continuous development of engineering skills to design distribution center operations • Work with BDs and Program Managers to schedule, prepare and submit proposals and/or renewals on a timely basis • Provide engineering support for other operational improvements as requested • Incorporate green initiatives into CEVA proposals when appropriate

Role Description In this position, you will join the Global Sales Upskilling Team that belongs to the Global Business Development Team, within the Offers & Solutions direction. Sales Upskilling is our CEVA internal training organization dedicated to our entire Business Development community composed of +2000 salespeople (field sales, key account managers, sales managers etc…) located in our 5 Regions. The Sales Upskilling Manager designs, deploys and continuously improves global sales learning solutions to develop sales competencies across CEVA’s Business Development community. The role translates strategic upskilling priorities into concrete, high‑quality learning experiences and ensures consistent global execution across regions and sales roles. What Are You Going To Do? - Design & Deployment of Sales Learning Solutions: - Design, manage and deploy global sales training programs (hard skills, soft skills, product and process trainings) across regions and roles. - As a facilitator, lead live trainings, support virtual and classroom sessions, and ensure high‑quality learner experience. - E‑Learning & Content Management: - Own the development, adaptation and maintenance of e‑learning content, learning materials and assessments in MyLearning (online e learning platform). - Ensure content consistency, relevance and regular updates in collaboration with Product, Sales Excellence and subject matter experts. - Training Plan & Operational Excellence: - Contribute to the global training plan, manage deployment timelines and coordinate registration, reporting and follow‑up processes. - Monitor participation, feedback and learning effectiveness, proposing improvements and new initiatives. - Onboarding & Capability Development: - Design and continuously improve global sales onboarding journeys to accelerate time‑to‑performance for new sales colleagues. - Support competence assessments and certification initiatives where applicable. - Innovation & AI‑Driven Learning: - Actively contribute to AI‑based training development (e.g. AI pitch tools, Synthesia snack video learning, micro‑learning formats on Rise articulate etc.…). - Pilot new learning approaches and formats to increase engagement and business impact. - Collaboration & Community Animation: - Work closely with regional upskilling teams, Sales Excellence, HR/L&D and Product stakeholders to ensure alignment and adoption. - Animate the global sales learning community and contribute to knowledge sharing and best‑practice exchange. Qualifications - 5 years of higher education. - +10 years working experience either in HR, consultative company, marketing, product management or in education or a startup. - Interested in developing people and making them grow within their job. - Similar experience ideally acquired within a training department or a training organization. - Tech-savvy and at ease with digital learning tools. - Fluent in English. - Autonomous, able to get easily self-learning to learn quickly new content & vocabulary/area of business. - Good communicator and able to work efficiently remotely. Company Description As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

• Define and map operational workflows for warehouse and order management functions. • Translate operational requirements into Manhattan Active system behaviors and functional specifications. • Create detailed process documentation and Standard Operating Procedures (SOPs). • Partner with Super Users to co-develop System Work Instructions used during training and post-go-live support. • Provide business input to configuration and development teams during implementation phases. • Validate system behavior against business requirements through QA and UAT processes. • Act as an advisor to operational and customer teams during deployment execution. • Work hand-in-hand with Super Users, Deployment Managers, and Training teams to align process and system documentation. • Serve as a knowledge resource for Manhattan platform capabilities and best practices. • Identify process optimization opportunities through data, observation, and feedback.

Role Description As a Process-Focused Implementation Engineer, you will define operational workflows, support system design, and ensure that business processes are accurately represented in Manhattan WMS and OMS solutions. You’ll work closely with Super Users, Operations, IT, and Training teams to build standardized SOPs and work instructions that drive successful deployments and long-term adoption. What Are You Going To Do? - Process Design & Documentation - Define and map operational workflows for warehouse and order management functions. - Translate operational requirements into Manhattan Active system behaviors and functional specifications. - Create detailed process documentation and Standard Operating Procedures (SOPs). - Partner with Super Users to co-develop System Work Instructions used during training and post-go-live support. - System Implementation Support - Provide business input to configuration and development teams during implementation phases. - Validate system behavior against business requirements through QA and UAT processes. - Act as an advisor to operational and customer teams during deployment execution. - Cross-Functional Collaboration - Work hand-in-hand with Super Users, Deployment Managers, and Training teams to align process and system documentation. - Serve as a knowledge resource for Manhattan platform capabilities and best practices. - Ensure process changes are clearly communicated to affected stakeholders. - Continuous Improvement - Identify process optimization opportunities through data, observation, and feedback. - Contribute to a centralized process library to support scale and standardization across deployments. - Leverage Manhattan and Associate tools to continuously optimize warehouse operations and systems. - Capture and communicate lessons learned to improve future rollouts. Qualifications - Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, or a related field. - 4–6 years of experience in warehouse or order management process design and implementation. - Strong familiarity with Manhattan WMS and/or OMS platforms. - Experience working in 3PL, distribution, or fulfillment environments required. - Experience in cross-functional deployment teams preferred. Requirements - Strong analytical and process mapping skills. - Excellent written and verbal communication skills. - Ability to collaborate across technical and non-technical teams. - Self-directed and organized with the ability to manage multiple priorities. - Experience with documentation tools (e.g., Visio, Lucidchart, Confluence, MS Office). - Willingness to travel to deployment sites as needed. Benefits - Competitive compensation and travel support. - Full benefits package including health, dental, vision, and life insurance. - 401(k) with company match. - Generous PTO and paid holidays. - Opportunities for growth within a global logistics leader. - Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage. - Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. - Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan. - Flexible Paid Time Off programs including company paid holidays. - Tuition reimbursement program.

Role Description As a Trainer, you will be embedded with deployment teams to deliver hands-on training to warehouse and office staff, support end-user adoption, and provide operational expertise during system cutovers. You will work closely with Implementation Engineers, Process Super Users, and the Implementation Training Manager to translate complex systems and process changes into user-friendly training experiences. We are looking for an experienced Trainer to lead the development and delivery of all training materials, tools, and programs to support user adoption and operational readiness in preparation for system go-live at individual sites. What Are You Going to Do? - Training & Support: - Build and maintain a standardized training curriculum aligned to Manhattan Active WMS/OMS capabilities and operational workflows. - Deliver hands-on training sessions for site operations and administrative staff using Manhattan IT System Stack. - Translate system and process documentation into practical, user-friendly instruction. - Provide on-site coaching and shoulder-to-shoulder support during go-live and ramp-up periods. - Guide users on day-to-day tasks such as receiving, picking, inventory management, and order fulfillment using the new systems. - Define role-based learning paths and system usage expectations for each user group. - Documentation & Tools: - Collaborate with Implementation Engineers and Process Super Users to develop and maintain work instructions, job aids, quick reference guides, and process documentation. - Ensure all training materials are consistent with configuration, process design, and CEVA best practices. - Capture real-time feedback from trainees to continuously improve training content and methods. - Create and edit process Work Instructions and Standard Operating Procedures (SOPs). - Deployment Readiness & Issue Resolution: - Serve as a first line of support for user questions and issues during and after go-live. - Identify and escalate system issues or knowledge gaps to the appropriate teams. - Support User Acceptance Testing (UAT) and validate training effectiveness through floor-level observation. - Continuous Improvement: - Capture feedback from each deployment to enhance training materials and improve future rollouts. - Maintain a library of updated training documents, including SOPs, work instructions, quick reference guides, and e-learning modules. - Ensure training aligns with CEVA’s commitment to operational excellence and safety. Qualifications - High school diploma required; associate or bachelor’s degree preferred. - 3+ years of experience in warehouse operations, training, or systems support. - Experience with Manhattan Active WMS systems and logistics processes is required. - Prior involvement in technology or process rollouts is strongly preferred. Requirements - Strong interpersonal skills with the ability to train and support a variety of audiences. - Comfortable working in fast-paced, hands-on warehouse environments. - Clear communicator with the ability to simplify complex topics. - Proficient with Microsoft Office (especially PowerPoint and Excel); familiarity with learning tools a plus. - Willing and able to travel extensively to deployment sites across North America. - Strong preference for bilingual candidate able to conduct training in Spanish and English. Benefits - Competitive salary and travel compensation. - Full suite of benefits including health, dental, vision, and life insurance. - 401(k) with company match. - Paid time off and holidays. - Opportunities to grow within a global logistics leader.

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? YOUR ROLE As a Trainer, you will be embedded with deployment teams to deliver hands-on training to warehouse and office staff, support end-user adoption, and provide operational expertise during system cutovers. You will work closely with Implementation Engineers, Process Super Users, and the Implementation Training Manager to translate complex systems and process changes into user-friendly training experiences. We are looking for an experienced Trainer to lead the development and delivery of all training materials, tools, and programs to support user adoption and operational readiness. WHAT ARE YOU GOING TO DO? Training & Support - Build and maintain a standardized training curriculum aligned to Manhattan Active WMS/OMS capabilities and operational workflows. - Deliver hands-on training sessions for site operations and administrative staff using Manhattan IT System Stack. - Translate system and process documentation into practical, user-friendly instruction. - Provide on-site coaching and shoulder-to-shoulder support during go-live and ramp-up periods. - Guide users on day-to-day tasks such as receiving, picking, inventory management, and order fulfillment using the new systems. - Define role-based learning paths and system usage expectations for each user group. Documentation & Tools - Collaborate with Implementation Engineers and Process Super Users to develop and maintain work instructions, job aids, quick reference guides, and process documentation. - Ensure all training materials are consistent with configuration, process design, and CEVA best practices. - Capture real-time feedback from trainees to continuously improve training content and methods. Deployment Readiness & Issue Resolution - Serve as a first line of support for user questions and issues during and after go-live. - Identify and escalate system issues or knowledge gaps to the appropriate teams. - Support User Acceptance Testing (UAT) and validate training effectiveness through floor-level observation. Continuous Improvement - Capture feedback from each deployment to enhance training materials and improve future rollouts. - Maintain a library of updated training documents, including SOPs, work instructions, quick reference guides, and e-learning modules. - Ensure training aligns with CEVA’s commitment to operational excellence and safety. WHAT WE ARE LOOKING FOR Education & Experience - High school diploma required; associate or bachelor’s degree preferred. - 3+ years of experience in warehouse operations, training, or systems support. - Experience with Manhattan Acrtive WMS systems and logistics processes is highly desirable. - Prior involvement in technology or process rollouts is strongly preferred. Skills & Competencies - Strong interpersonal skills with the ability to train and support a variety of audiences. - Comfortable working in fast-paced, hands-on warehouse environments. - Clear communicator with the ability to simplify complex topics. - Proficient with Microsoft Office (especially PowerPoint and Excel); familiarity with learning tools a plus. - Willing and able to travel extensively to deployment sites across North America. - Strong preference for bilingual candidate able to conduct training in Spanish and English WHAT DO WE HAVE TO OFFER? - Competitive salary and travel compensation. - Full suite of benefits including health, dental, vision, and life insurance. - 401(k) with company match. - Paid time off and holidays. - Opportunities to grow within a global logistics leader. Location: Remote, preferrably in Indianapolis, IN / 50 – 75% Travel Required (North America) ABOUT TOMORROW We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. #LI-JS1 CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.

• Responsible for the development of new and existing business within the Consumer and Retail sector across Europe. • Evaluating the regional market to identify potential customers and opportunities. • Active solutions selling and client development. • Develop and implement account plans, including relationship building at ‘C’ level. • Identify, qualify and develop opportunities from ‘contact to contract’.

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? YOUR ROLE Our European Business Development team have an exciting opportunity for a dynamic and forward-thinking Regional Key Account Manager (RKAM) where you will be responsible for the development of new and existing business within the Consumer and Retail sector across Europe. This pivotal role will see you evaluating the regional market to identify potential customers and opportunities with significant requirements for integrated logistics solutions across Air, Ocean, Ground & Rail and Contract Logistics. This role combines both active solutions selling and client development therefore we require an individual with both a hunter mentality and account management style WHAT ARE YOU GOING TO DO? Reporting into the European Regional Sector Leader for Consumer & Retail, you will take the lead in the development and implementation of account plans, including relationship building at ‘C’ level, competitor analysis, stakeholder mapping, solution selling, and account strategy and development within the dedicated account portfolio. You will identify, qualify and develop opportunities from ‘contact to contract’ in collaboration with business unit directors and P&L owners. You will lead complex negotiations with customers ensuring the involvement and participation of SMEs and Operational Leaders to ensure compliance and local legal procedures as well as managing the investment proposal, ICAP preparation and ROI considerations. You will manage P&L and accounts receivable for Europe across all business lines to ensure customer obligations are met in line with commercial agreements. Providing regular reports and business overviews to both internal and external stakeholders you will showcase successes and positioning identifying opportunities for growth, account development and revenue leakage. Your expertise will be instrumental in evaluating market dynamics to target potential customers throughout Europe, collaborating with operational leaders you will educate them on specific needs within the Consumer & Retail sector, combining your expertise to formulate effective marketing strategies, product offerings and account successes. WHO ARE WE LOOKING FOR? The successful applicant will be at the forefront of our sales initiatives, working alongside the Regional Sales Teams to ensure our services in Air, Ocean, Ground & Rail and Contract Logistics are the preferred choice in a highly competitive market, therefore you will not only be an expert in leading business development strategies within the consumer & retail sector (R&C), but have significant experience in defining, leading and deploying account management strategies that focuses on both new business and existing client portfolios. Knowledge and skill requirements: - Significant knowledge and experience in the R&C sector. - Defined and developed network of clients and contacts. - Strong commercial and business acumen skills. - Natural negotiation, influencing and problem-solving skills. - Strong leaderships skills with the ability to build strategic partnerships. - Experience of working in a global/regional matrixed organisation. - Excellent communication with proficiency in English. We are ideally looking for someone to be based anywhere across mainland Europe. ABOUT TOMORROW We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

• Lead the strategic planning, governance, and execution of a nationwide deployment of Manhattan WMS and Order Management Systems (OMS) across 50+ CEVA-operated warehouse sites. • Build and manage cross-functional teams, ensuring successful integration with customer IT systems. • Oversee system configuration, data migration, and functional integration with customer systems (ERP, TMS, EDI, etc.). • Drive communication, transparency, and alignment across all internal stakeholders and external partners. • Ensure site readiness, SOP alignment, and staff preparedness at each warehouse location. • Manage program budgets and staffing models and ensure financial goals are achieved.