Nearsure

• Collect business requirements through stakeholder interviews and workshops across multiple functions (Service, Field Service, Operations, Finance, etc.). • Capture and document AS-IS business processes and identify stakeholder needs. • Define business outcomes, KPIs, and measurable acceptance criteria. • Identify regulatory, compliance constraints, and business rules impacting solutions. • Maintain clear documentation of business requirements and process flows. • Collaborate with stakeholders and solution teams to design Salesforce solutions aligned with business processes. • Define Salesforce data requirements, including fields, validation rules, picklists, and record types. • Define reporting and analytics requirements, including dashboards and operational reports. • Translate business needs into clear, well-structured user stories with acceptance criteria. • Partner with Solution Owners and stakeholders to prioritize and manage the backlog. • Manage dependencies and clarify scope boundaries throughout delivery. • Maintain requirements traceability across design, testing, and deployment phases. • Support testing activities to ensure solutions meet business requirements. • Assist with data migration activities. • Support training preparation and go-live activities. • Contribute to business and technical documentation as required.

• Manage and implement business knowledge and technical skills, deploying and managing production systems. • Develop new applications and services using a combination of C#, Ruby, microservices technology, Azure PaaS offerings, and other technologies as appropriate. • Documents architectural designs through diagrams and logical flows. • Build and test new designs, formulations, materials, or systems for compliance with quality and/or performance standards. • Interprets functional/non-functional requirements and implements reliable software solutions. • Test new applications and services in a variety of environments. • Maintains and modifies existing applications without supervision. • Estimates and plans out work through user stories and tasks. • Gauge platform performance and take corrective action to optimize system behavior. • Determine operational feasibility by providing analysis, problem definition, requirements, solution development, and proposed solutions. • Prepare and install solutions by determining, designing, and implementing system specifications, standards, and programming guidelines. • Improve operations by conducting systems analysis and recommending changes in policies and procedures. • Participate in team exercises for collaboration. • Guide and mentor team development efforts towards successful project delivery. • Update job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment. • Protect operations by keeping information confidential. • Provide information by collecting, analyzing, and summarizing development and service issues. • Accomplish engineering and organization mission by completing related results as needed. • Support and develop software engineers by providing advice, coaching and educational opportunities. • Grow engineering teams by participating in interviewing, recruiting, and hiring. • Stay on the leading edge of development practices. • Passion about great technologies, especially open source. • Understand business needs and know how to create the tools to manage them. • This position will consist of 90% in the code and 10% mentoring other engineers.

• Develop and maintain automation and tooling using Python. • Implement and manage integrations with Azure Service Bus. • Develop and consume REST APIs for service integration. • Support event-driven workflows and system interactions. • Collaborate with engineering teams to improve reliability and operational processes. • Contribute to automation and remediation solutions. • Support cloud-based environments in Azure.

• Design and develop scalable backend services in Python. • Build and maintain APIs using FastAPI. • Integrate Azure services (Functions, App Services, Storage, Service Bus). • Implement and optimize integrations with OpenAI APIs (GPT models, embeddings, assistants). • Architect and develop AI agent orchestration logic. • Design secure authentication and authorization flows (OAuth 2.0, OpenID Connect). • Work with SQL and NoSQL databases (PostgreSQL, MongoDB). • Ensure performance, reliability, and observability of distributed services. • Contribute to CI/CD pipelines and containerized deployments (Docker, Kubernetes). • Collaborate with frontend and product teams to deliver scalable solutions.

• Design, build, and maintain RESTful and event-driven microservices in Java. • Own and extend integrations with third-party platforms — CRMs, EMRs, marketing automation, and analytics tools. • Build and maintain data pipelines that move, transform, and deliver structured data reliably. • Instrument services for observability (logging, tracing, alerting) and participate in on-call rotation. • Lead technical initiatives: scope the work, surface blockers early, and pull in what you need to ship. • Participate actively in code reviews — explain your design decisions clearly, incorporate feedback constructively. • Communicate technical trade-offs and progress clearly and concisely to both engineering peers and non-technical stakeholders.

• Lead project kickoffs with internal teams and stakeholders, confirming functional scope, success criteria, constraints, and ways of working. • Establish and support delivery governance, including functional working sessions and regular status communication. • Own the functional delivery plan across discovery, build, test, deploy, and hypercare phases, ensuring alignment with overall milestones and dependencies. • Coordinate the design and delivery of Salesforce Service solutions in alignment with the Solution Owner’s direction, existing platform architecture, and compliance requirements. • Translate business requirements into scalable functional and configuration designs following Salesforce best practices. • Partner with Solution Owners and Developers to design, test, and implement solutions; review outputs to ensure functional correctness and maintainability. • Run or support Agile ceremonies or phase-gate execution, remove functional blockers, and drive decisions to closure. • Ensure alignment and coherence across functional workstreams and manage dependencies. • Coordinate functional support for testing, data migration, documentation, deployment, and go-live activities. • Produce and maintain solution blueprints, process flows, user stories, and admin/technical documentation. • Provide post-implementation functional support, troubleshooting, and hypercare coordination.

• Collect business requirements through stakeholder interviews and workshops across multiple functions (Service, Field Service, Operations, Finance, etc.). • Capture and document AS-IS business processes and identify stakeholder needs. • Define business outcomes, KPIs, and measurable acceptance criteria. • Maintain clear documentation of business requirements and process flows. • Collaborate with stakeholders and solution teams to design Salesforce solutions aligned with business processes. • Define Salesforce data requirements, including fields, validation rules, picklists, and record types. • Define reporting and analytics requirements, including dashboards and operational reports. • Translate business needs into clear, well-structured user stories with acceptance criteria. • Partner with Solution Owners and stakeholders to prioritize and manage the backlog. • Manage dependencies and clarify scope boundaries throughout delivery. • Maintain requirements traceability across design, testing, and deployment phases. • Support testing activities to ensure solutions meet business requirements. • Assist with data migration activities. • Support training preparation and go-live activities. • Contribute to business and technical documentation as required.

• Support budget management, contract coordination, and financial processes. • Partner closely with Engineering Operations, Finance, Legal, and Procurement. • Ensure the department operates efficiently and effectively. • Create, monitor, and manage Purchase Orders for new and existing contracts via Coupa. • Oversee and maintain records for Engineering budget owners. • Facilitate internal contract processes, ensuring legal review and routing for signatures via DocuSign. • Review invoices and coordinate with Accounts Payable to resolve billing questions. • Document and communicate organizational processes using Jira and Airtable, including budgets, contracts, and purchasing.

• Design, implement, and maintain scalable, secure, and reliable cloud infrastructure. • Build and optimize CI/CD pipelines to enable fast and safe deployments. • Automate infrastructure provisioning using Infrastructure as Code (IaC). • Monitor system performance, reliability, and security. • Collaborate with engineering teams to support application lifecycle needs. • Improve cost optimization, availability, and observability. • Enforce best practices for security and system resilience.

• Develop backend services using .NET. • Build frontend applications using React or Angular. • Design and consume RESTful APIs. • Collaborate with cross-functional teams. • Write clean, maintainable code. • Participate in code reviews and architecture discussions. • Mentor junior developers.