• Design, develop, and deploy custom APEX classes, triggers, batch jobs, and schedulers to meet complex business requirements, while also administering and maintaining the Salesforce org to ensure platform stability, performance, and scalability. • Build modern, responsive user interfaces using Lightning Web Components (LWC) and Aura components. • Configure and optimize Sales Cloud features including Opportunities, Leads, Contracts and Campaigns. • Design and implement REST API integrations between Salesforce and third-party platforms including Gong, HubSpot, and Salesloft. • Manage and optimize the Salesforce–HubSpot bi-directional data sync to ensure consistent customer and pipeline data across systems. • Integrate Salesloft with Salesforce for seamless activity capture, sequence management, and reporting. • Build and maintain CI/CD pipelines for automated deployment, validation, and testing of Salesforce metadata across sandbox and production environments. • Serve as a trusted technical advisor, translating business requirements into scalable Salesforce architecture. • Partner closely with Sales, Marketing, and Product/Engineering teams to understand evolving needs and translate them into actionable Salesforce solutions. • Facilitate cross-functional workshops and working sessions to surface pain points, align on priorities, and drive consensus on solution approach. • Lead technical discovery sessions and produce solution design documents, data flow diagrams, and integration specifications. • Ensure data governance, security model (profiles, permission sets, sharing rules), and compliance best practices are followed. • Create and maintain thorough technical documentation including solution designs, API contracts, and operational runbooks. • Participate in sprint ceremonies, backlog grooming, and release planning as part of an Agile delivery team. • Other duties as assigned

CTG is seeking a talented Salesforce Developer to join our client’s team on a remote, 10-month contract. This is an exciting opportunity to work on enterprise Salesforce solutions across Service Cloud, Sales Cloud, and Experience Cloud. What You’ll Do: - Develop and maintain Apex classes, triggers, batch/async processes, and test classes. - Build Lightning Web Components (LWC) and Flows to enhance functionality. - Integrate Salesforce with external systems using REST APIs and OAuth. - Provide production support with SLA-driven incident resolution and code reviews. - Participate in CI/CD and release management using Azure DevOps (ADO). - Collaborate with Solution Architects and stakeholders to deliver solutions aligned with business goals. Must-Have Skills & Certifications: - Salesforce Development: Apex, Triggers, Batch/Async processing, Test Classes - Lightning Web Components (LWC) & Flows - Salesforce Clouds: Service Cloud, Sales Cloud, Experience Cloud - Salesforce Integrations: REST APIs, OAuth - Certifications: Platform Developer I & II, Salesforce Administrator - CI/CD & release management experience (ADO preferred) Experience & Education: - 5+ years of Salesforce development experience in enterprise environments - Proven track record in integrations, custom development, and production support - Bachelor’s degree in Computer Science, IT, or related field preferred, or equivalent experience Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply:To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $110,000 to $115,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Description Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. Title: Salesforce Developer The Work: ICF seeks an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a large mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. Job Location: Remote work is authorized. Must support US Eastern time zone working hours. What You Will Do: - Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements. - Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows. - Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features. - Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards. - Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity. - Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA). - Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements. - Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support. - Support user training by providing technical insights and ensuring system features are user-friendly and adoptable. What You Will Bring With You: - Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II). - 3+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components). - 1+ years of experience with Salesforce’s Public Sector Solutions and its standard framework components. - 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence). - Candidate must have a Public Trust or an Active Secret clearance. - U.S. Citizenship is required due to federal contract requirements. - Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. - Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. What We Would Like You To Bring With You: - Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development. - Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.) - Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools. - Prior work with federal government clients (e.g., DHS, DoD) and knowledge of ATO processes or federal cybersecurity standards. - Prior experience performing DevOps activities including package creation & deployment, code scan analysis & remediation, regression testing, etc. - Familiarity with delivering user training or creating technical documentation for Salesforce solutions. Professional Skills: - Strong problem-solving, communication, and collaboration skills to work with cross-functional teams and federal stakeholders. - Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables. #icfsalesforce #Li-cc1 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

• The Salesforce Technical Lead will report to the Senior Director, Product Development. • Serve as the primary technical authority for the Information Technology Salesforce instance, overseeing the entire software development lifecycle. • Lead a team of Salesforce professionals, guiding them towards delivering high-quality solutions aligned with organizational goals. • Maintain a presence in multiple geographic locations, providing support (hands-on and remote) to over a dozen facilities and field operations, and over a thousand individual staff members. • Work cross-functionally to ensure ASPCA staff, partners and communities have the systems needed to work effectively and efficiently to improve animal welfare.