Description Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. Title: Salesforce Developer The Work: ICF seeks an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a large mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. Job Location: Remote work is authorized. Must support US Eastern time zone working hours. What You Will Do: - Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements. - Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows. - Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features. - Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards. - Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity. - Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA). - Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements. - Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support. - Support user training by providing technical insights and ensuring system features are user-friendly and adoptable. What You Will Bring With You: - Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II). - 3+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components). - 1+ years of experience with Salesforce’s Public Sector Solutions and its standard framework components. - 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence). - Candidate must have a Public Trust or an Active Secret clearance. - U.S. Citizenship is required due to federal contract requirements. - Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. - Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. What We Would Like You To Bring With You: - Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development. - Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.) - Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools. - Prior work with federal government clients (e.g., DHS, DoD) and knowledge of ATO processes or federal cybersecurity standards. - Prior experience performing DevOps activities including package creation & deployment, code scan analysis & remediation, regression testing, etc. - Familiarity with delivering user training or creating technical documentation for Salesforce solutions. Professional Skills: - Strong problem-solving, communication, and collaboration skills to work with cross-functional teams and federal stakeholders. - Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables. #icfsalesforce #Li-cc1 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

• The Salesforce Technical Lead will report to the Senior Director, Product Development. • Serve as the primary technical authority for the Information Technology Salesforce instance, overseeing the entire software development lifecycle. • Lead a team of Salesforce professionals, guiding them towards delivering high-quality solutions aligned with organizational goals. • Maintain a presence in multiple geographic locations, providing support (hands-on and remote) to over a dozen facilities and field operations, and over a thousand individual staff members. • Work cross-functionally to ensure ASPCA staff, partners and communities have the systems needed to work effectively and efficiently to improve animal welfare.

• Lead business discovery sessions and requirements workshops with client stakeholders, capturing business goals, pain points, and success criteria • Translate business requirements into Salesforce solution designs spanning Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and custom platform configurations • Author business requirement documents (BRDs), functional specifications (FSDs), process flows, data models, and solution architecture diagrams • Collaborate with Salesforce Architects and Developers to ensure solution feasibility, scalability, and alignment with platform best practices • Configure and customize the Salesforce platform: custom objects, fields, flows, validation rules, reports, dashboards, and automation • Drive UAT planning, execution, and business sign-off, ensuring delivered solutions meet client expectations • Support change management and user adoption through training materials, documentation, and enablement sessions • Manage requirements backlog and participate actively in Agile/Scrum ceremonies including sprint planning, grooming, and retrospectives • Proactively identify risks, gaps, and dependencies — recommend mitigation strategies to project leadership • Contribute to pre-sales efforts including scoping, estimation, and solution presentations for prospective clients

Description Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. Title: Salesforce Developer The Work: ICF seeks an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a large mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. Job Location: Remote work is authorized. Must support US Eastern time zone working hours. What You Will Do: - Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements. - Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows. - Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features. - Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards. - Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity. - Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA). - Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements. - Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support. - Support user training by providing technical insights and ensuring system features are user-friendly and adoptable. What You Will Bring With You: - Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II). - 3+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components). - 1+ years of experience with Salesforce’s Public Sector Solutions and its standard framework components. - 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence). - Candidate must have a Public Trust or an Active Secret clearance. - U.S. Citizenship is required due to federal contract requirements. - Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. - Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. What We Would Like You To Bring With You: - Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development. - Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.) - Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools. - Prior work with federal government clients (e.g., DHS, DoD) and knowledge of ATO processes or federal cybersecurity standards. - Prior experience performing DevOps activities including package creation & deployment, code scan analysis & remediation, regression testing, etc. - Familiarity with delivering user training or creating technical documentation for Salesforce solutions. Professional Skills: - Strong problem-solving, communication, and collaboration skills to work with cross-functional teams and federal stakeholders. - Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables. #icfsalesforce #Li-cc1 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)