
Xpanse
Remote Jobs
We are making the mortgage process seamless, intelligent, and smarter for all
10 Jobs
Lead Software Engineer
XpanseWe are making the mortgage process seamless, intelligent, and smarter for all
Summary: The Lead Software Engineer is responsible for designing and implementing cloud-native applications using modern distributed system architectures. This role focuses on creating reusable, scalable, and maintainable software systems in a collaborative and agile environment. Essential Job Duties and Responsibilities: - Collaborate with business partners, IT managers, and development teams to ensure effective software design and implementation. - Design scalable and maintainable Java and React applications with a focus on reusability, code management, and streamlined deployments. - Develop interactive, responsive systems optimized for multiple browsers, screen sizes, and mobile devices. - Contribute as a key member of a small, high-performing team developing core business applications. - Participate in all phases of the software development life cycle (SDLC), including design, development, documentation, testing, and production support. - Comply with all company policies and procedures. - Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities: - This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Technical Skills: - Proficient in Java, Spring Boot, XML, and RESTful services. - Experience with cloud technologies such as AWS (S3, EKS, ECS). - Hands-on experience with CI/CD tools, preferably GitHub Actions. - Proficient in SQL and relational databases (e.g., Oracle). - Experience with NoSQL/document-oriented databases (e.g., MongoDB). - Familiarity with Infrastructure as Code (IaC) tools such as Terraform. - Experience with React Native or NativeBase mobile applications. - Strong understanding of state-based design and implementation. - Experience building, publishing, and managing NPM modules. - Proficient in HTML5, JavaScript/TypeScript, and CSS. - Familiarity with Node.js, Express.js, and MEAN stack development. - Experience integrating with APIs and using developer toolkits. - Demonstrated UI/UX design sensibility. - Experience working in Agile and Scrum environments. Education and/or Experience: - Bachelor’s degree in Computer Science, Computer Technology, Engineering, Business, or a related field, or equivalent experience. - 6+ years of experience in end-to-end design and development of J2EE applications and expert-level experience with React. Certificates, Licenses, Registrations: - None Required Work Complexity: Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis and investigation to understand the problem, as well as experience in the financial/mortgage (or job-specific) industry. Problems typically impact multiple departments or specialties. Problems are typically solved through drawing from prior experience and analysis of issues. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Equal Employment Opportunity: The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.
Lead Software Engineer
XpanseWe are making the mortgage process seamless, intelligent, and smarter for all
• Collaborate with business partners, IT managers, and development teams to ensure effective software design and implementation. • Design scalable and maintainable Java and React applications with a focus on reusability, code management, and streamlined deployments. • Develop interactive, responsive systems optimized for multiple browsers, screen sizes, and mobile devices. • Contribute as a key member of a small, high-performing team developing core business applications. • Participate in all phases of the software development life cycle (SDLC), including design, development, documentation, testing, and production support. • Comply with all company policies and procedures. • Maintain regular and punctual attendance.
Summary: The Product Analyst under general supervision, formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing logic as necessary. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment. Essential Job Functions: - Supports assigned business unit, including requirements gathering and project management for new development and integration projects with little or no direction. - Demonstrates detailed, in-depth and expert knowledge of the assigned business processes. - Interfaces with business units to define business and functional requirements. - Plays a key role in educating the Business and IT community on the applications, evaluates the proposed solutions with the business partner for acceptance. - Defines requirements for testing and assesses the impact of implementing the proposed solution. - Works with the developers, System Analysts, QA and Operations to review requirements and provide thought leadership through the development cycle. - Project manages all technical aspects of project applying agile methodology. - Performs assigned user administration functions for the assigned production application. - Thrives in a collaborative environment with several vendors / partners in the ecosystem. - Maintain regular and punctual attendance. Other Related Duties: Performs other related duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: - BS/BA or equivalent - Business analysis and agile project management skills are required. - Expert in agile project management tool. Example: Jira (preferred), Rally. - A minimum of 3 years of mortgage technology experience desired. - Extensive knowledge of business process and technology systems and applications is required. - Proficient in translating business requirements into actionable user stories for Engineering teams. - Continuing education and awareness of industry trends and technology solutions for business processes. - Strong stakeholder management skills are required. - Proficiency with Microsoft Office tools with particular skill with Excel, PowerPoint and VISIO. - Proficient in running basic data queries in industry recognized analytics tool (Example: Tableau, PowerBI) - Advanced understanding of Software Development Lifecycle (SDLC). - Desired: Agile Certification. Scrum Alliance: CSPO or similar. - Desired: Has worked for products that enable Servicing agent experience. Example: Salesforce (Jit’s area requirement). Certificates, Licenses, Registrations: None required. Language Skills: Ability to read and comprehend instructions, correspondence, memos, and work place policies. Ability to analyze, interpret general business periodicals, professional journals, procedures and governmental regulations. Ability to write professional correspondences. Ability to write routine business reports. Ability to speak effectively with other employees and/or customers. Ability to present formal information in one-on-one and small group situations to customers, students, parents and/or other employees. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the general public. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Equal Employment Opportunity: Xpanse is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Xpanse may change the specific job duties with or without prior notice based on the needs of the organization.
Lead Software Engineer
XpanseWe are making the mortgage process seamless, intelligent, and smarter for all
Summary: The Lead Software Engineer is responsible for designing and implementing cloud-native applications using modern distributed system architectures. This role focuses on creating reusable, scalable, and maintainable software systems in a collaborative and agile environment. Essential Job Duties and Responsibilities: - Collaborate with business partners, IT managers, and development teams to ensure effective software design and implementation. - Design scalable and maintainable Java and React applications with a focus on reusability, code management, and streamlined deployments. - Develop interactive, responsive systems optimized for multiple browsers, screen sizes, and mobile devices. - Contribute as a key member of a small, high-performing team developing core business applications. - Participate in all phases of the software development life cycle (SDLC), including design, development, documentation, testing, and production support. - Comply with all company policies and procedures. - Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities: - This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Technical Skills: - Proficient in Java, Spring Boot, XML, and RESTful services. - Experience with cloud technologies such as AWS (S3, EKS, ECS). - Hands-on experience with CI/CD tools, preferably GitHub Actions. - Proficient in SQL and relational databases (e.g., Oracle). - Experience with NoSQL/document-oriented databases (e.g., MongoDB). - Familiarity with Infrastructure as Code (IaC) tools such as Terraform. - Experience with React Native or NativeBase mobile applications. - Strong understanding of state-based design and implementation. - Experience building, publishing, and managing NPM modules. - Proficient in HTML5, JavaScript/TypeScript, and CSS. - Familiarity with Node.js, Express.js, and MEAN stack development. - Experience integrating with APIs and using developer toolkits. - Demonstrated UI/UX design sensibility. - Experience working in Agile and Scrum environments. Education and/or Experience: - Bachelor’s degree in Computer Science, Computer Technology, Engineering, Business, or a related field, or equivalent experience. - 6+ years of experience in end-to-end design and development of J2EE applications and expert-level experience with React. Certificates, Licenses, Registrations: - None Required Work Complexity: Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis and investigation to understand the problem, as well as experience in the financial/mortgage (or job-specific) industry. Problems typically impact multiple departments or specialties. Problems are typically solved through drawing from prior experience and analysis of issues. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Equal Employment Opportunity: The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.
Lead Software Engineer
XpanseWe are making the mortgage process seamless, intelligent, and smarter for all
Role Description The Lead Software Engineer is responsible for designing and implementing cloud-native applications using modern distributed system architectures. This role focuses on creating reusable, scalable, and maintainable software systems in a collaborative and agile environment. - Collaborate with business partners, IT managers, and development teams to ensure effective software design and implementation. - Design scalable and maintainable Java and React applications with a focus on reusability, code management, and streamlined deployments. - Develop interactive, responsive systems optimized for multiple browsers, screen sizes, and mobile devices. - Contribute as a key member of a small, high-performing team developing core business applications. - Participate in all phases of the software development life cycle (SDLC), including design, development, documentation, testing, and production support. - Comply with all company policies and procedures. - Maintain regular and punctual attendance. - Perform other related duties as assigned. Qualifications - Proficient in Java, Spring Boot, XML, and RESTful services. - Experience with cloud technologies such as AWS (S3, EKS, ECS). - Hands-on experience with CI/CD tools, preferably GitHub Actions. - Proficient in SQL and relational databases (e.g., Oracle). - Experience with NoSQL/document-oriented databases (e.g., MongoDB). - Familiarity with Infrastructure as Code (IaC) tools such as Terraform. - Experience with React Native or NativeBase mobile applications. - Strong understanding of state-based design and implementation. - Experience building, publishing, and managing NPM modules. - Proficient in HTML5, JavaScript/TypeScript, and CSS. - Familiarity with Node.js, Express.js, and MEAN stack development. - Experience integrating with APIs and using developer toolkits. - Demonstrated UI/UX design sensibility. - Experience working in Agile and Scrum environments. Requirements - Bachelor’s degree in Computer Science, Computer Technology, Engineering, Business, or a related field, or equivalent experience. - 6+ years of experience in end-to-end design and development of J2EE applications and expert-level experience with React. Company Description
Manager, Regulatory Mortgage Compliance
XpanseWe are making the mortgage process seamless, intelligent, and smarter for all
• Research, interpret, and apply federal and state mortgage lending, privacy, and consumer protection statutes and regulations, such as TRID (Reg Z), HMDA, ECOA, FCRA, UDAAP, GLBA, and CCPA. • Ensure compliance with agency and investor guidelines including Fannie Mae (FNMA), Freddie Mac (FHLMC), FHA, VA, and USDA. • Monitor for regulatory developments, investor guideline changes, and industry guidance, and discuss business impact with product managers, engineers, compliance leadership, and operations teams. • Provide compliance guidance on new product features, enhancements, product documentation, system workflows, and decisioning rules, to ensure alignment with regulatory and investor requirements. • Assist in performing regulatory compliance control testing. • Identify compliance gaps, document findings, and recommend corrective actions. • Track and support remediation of identified compliance issues and control deficiencies. • Identify and mitigate risks related to consumer PII usage, storage, and transmission.
Sr Quality Engineer
XpanseWe are making the mortgage process seamless, intelligent, and smarter for all
Summary: The Sr Quality Engineer for Xpanse should have a strong background in both manual and automation testing, with the ability to utilize various testing tools and integrate them with JIRA. This role is critical in ensuring the quality and reliability of our software products, particularly in the mortgage and document processing, BPM Service and Rules Services. Essential Job Duties and Responsibilities: - Design and execute detailed test plans and test cases for both manual and automated testing. - Perform API testing using tools like Postman, ensuring the reliability and performance of our APIs. - Manage test cases using Zephyr and integrate testing tools with JIRA for efficient defect tracking and reporting. - Develop and maintain automation frameworks using tools such as Selenium, TestNG, or similar. - Work closely with cross-functional teams to maintain software quality throughout the development lifecycle. - Setting up roadmaps for automations, optimized testing process and plans. - Should be able to design test plans for integrated services to get better quality with optimized delivery timelines. - Identify, document, and track defects, collaborating with developers for timely resolutions. - Stay abreast of new testing tools, methodologies, and industry trends. - Familiarity with MongoDB for database testing and validation. - Comply with all company policies and procedures. - Maintain regular and punctual attendance. Other Job Duties and Responsibilities: - Performs other related duties as assigned. Supervisory Responsibilities: - This position is an individual contributor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. - Strong analytical, problem-solving, and communication skills. - Knowledge of mortgage processes, document processing, and rules engines is highly desirable. Education and/or Experience: - Bachelor's degree in Computer Science, Engineering, or related field. - Four (4) to (6) years’ experience in QA, with a strong emphasis on both manual and automated testing. - Proficiency in test automation tools (e.g., Selenium, TestNG) and test case management tools like Zephyr. - Experience in API testing, particularly with Postman. - Strong knowledge of integrating testing tools with JIRA. - Experience with MongoDB or similar database technologies. Certificates, Licenses, Registrations: - None Required Work Complexity: Problems and issues faced are difficult and complex, and may require understanding of broader set of issues. Problems typically involve consideration of multiple issues and understanding of the financial/mortgage industry. Problems are typically solved through drawing from prior experience and analysis of issues. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Equal Employment Opportunity: The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.
Sr Analyst, Compliance
XpanseWe are making the mortgage process seamless, intelligent, and smarter for all
Summary: The Sr Analyst, Compliance plays a pivotal role in supporting the company’s compliance program by monitoring, reviewing, and testing business practices, products, and technology solutions. This position ensures adherence to mortgage lending laws, consumer protection standards, and data privacy regulations. The role is essential in mitigating regulatory, operational, and reputational risks while enabling innovative fintech solutions in the mortgage industry. Essential Job Duties and Responsibilities: - Regulatory Compliance: - Research, interpret, and apply federal and state mortgage, lending, and consumer protection regulations (e.g., CFPB, TILA, RESPA, ECOA, FCRA, GLBA, UDAAP). - Ensure products, services, and processes comply with applicable investor and agency guidelines (e.g., FNMA, FHLMC, FHA, VA, USDA, Banks) - Monitor changes in regulatory and investor guidelines. - Support internal and external regulatory examinations. - Cross-Functional Collaboration: - Partner with product and engineering teams to embed compliance into platform features and workflows. - Collaborate with third-party vendors to ensure compliance is integrated into external solutions. - Monitoring & Testing: - Conduct compliance reviews of business processes, system workflows, and third-party integrations. - Assist with risk assessments and control testing; document findings and recommend corrective actions. - Policy & Procedure Support: - Assist in drafting, maintaining, and communicating compliance policies and procedures. - Provide guidance to business, operations, and technology teams on compliance requirements. - Data Privacy & Security: - Monitor compliance with data handling, retention, and privacy regulations (e.g., CCPA, GLBA, state privacy laws). - Work with engineering and product teams to identify and mitigate risks related to consumer PII/NPPI use. - Issue Management & Reporting: - Track, escalate, and support remediation of identified compliance issues. - Assist in preparing reports for management, regulators, and auditors Other Job Duties and Responsibilities: - Performs other related duties as assigned. - Comply with all company policies and procedures. - Maintain regular and punctual attendance. Supervisory Responsibilities: - This position is an individual contributor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. - Exceptional attention to detail with strong organizational skills. - Ability to translate complex regulatory requirements into business-friendly guidance. - Proactive, adaptable, and comfortable in a fast-paced fintech environment. - Commitment to upholding ethical standards and protecting consumers. Education and/or Experience: - Bachelor’s Degree from a Four (4) year College or University. - 8+ years of experience in mortgage compliance, audit, risk management, or operations required. - Strong knowledge of mortgage regulations and consumer protection laws. - Familiarity with fintech products, SaaS platforms, or financial technology solutions a plus. - Excellent analytical, problem-solving, and communication skills. - Proven ability to work cross-functionally with legal, product, engineering, and operations teams. Certificates, Licenses, Registrations: - None Required Work Complexity: Problems and issues faced are numerous, typically undefined where information is difficult to obtain. Conducts extensive investigation to understand root cause of problems and how to make sense of them in the larger financial/mortgage (or job-specific) industry. Problems span a wide range of difficult and unique issues across functions and/or businesses. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Equal Employment Opportunity: The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization. #LI-HW1
Summary: The Director, UX/UI will serve as a senior UX leader responsible for defining enterprise UX strategy, implementing Design Ops, scaling modern design practices, and leading multidisciplinary teams to deliver measurable business and customer impact. Essential Job Duties and Responsibilities: - Build upon Xpanse’s enterprise UX vision and strategy aligned to business objectives, platform scalability, and customer outcomes, ensuring intuitive, consistent, and measurable experiences across all of our digital products. - Actively guide the responsible adoption of AI-enabled design, research, and prototyping tools to improve speed, insight, and design quality, while establishing standards and best practices for their use. - Provide executive oversight of design systems and UX governance, ensuring scalable, accessible, and well-adopted systems that align design and engineering across enterprise platforms. - Establish UX metrics and KPIs to measure experience quality and business impact, and communicate UX insights to executive stakeholders through data-driven storytelling and strategic recommendations using modern AI tools. - Lead, mentor, and grow high-performing UX teams while fostering a culture of experimentation, systems thinking, continuous learning, and modern UX craft with AI powered workflows. - Comply with all company policies and procedures. - Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities: - This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: - Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Psychology, or a related field. - 10+ years of experience in UX/UI design, with at least 3 years in a leadership or managerial role. Certificates, Licenses, Registrations: - None Required Work Complexity: Problems and issues faced are difficult. Problems typically impact multiple departments. Problems are typically solved through drawing from prior experience and analysis of issues. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds Equal Employment Opportunity: The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.
Summary The Director, UX/UI will serve as a senior UX leader responsible for defining enterprise UX strategy, implementing Design Ops, scaling modern design practices, and leading multidisciplinary teams to deliver measurable business and customer impact. Essential Job Duties and Responsibilities Build upon Xpanse’s enterprise UX vision and strategy aligned to business objectives, platform scalability, and customer outcomes, ensuring intuitive, consistent, and measurable experiences across all of our digital products. Actively guide the responsible adoption of AI-enabled design, research, and prototyping tools to improve speed, insight, and design quality, while establishing standards and best practices for their use. Provide executive oversight of design systems and UX governance, ensuring scalable, accessible, and well-adopted systems that align design and engineering across enterprise platforms. Establish UX metrics and KPIs to measure experience quality and business impact, and communicate UX insights to executive stakeholders through data-driven storytelling and strategic recommendations using modern AI tools. Lead, mentor, and grow high-performing UX teams while fostering a culture of experimentation, systems thinking, continuous learning, and modern UX craft with AI powered workflows. Comply with all company policies and procedures. Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization .