Wellthy

Role Description As our Care Adviser, you will play a vital role in supporting Wellthy’s Care Coordinators by executing care-related tasks with precision and efficiency. While not a direct point of contact for families, you will work behind the scenes to ensure our members’ caregiving needs are met seamlessly. Your responsibilities will include: - Executing a variety of care-related tasks to support Care Coordinators in delivering a high-quality member experience. - Maintaining a task load that aligns with employment status while consistently meeting output and quality standards. - Leveraging Wellthy’s Care Network and available tools to ensure timely and effective task completion. - Conducting thorough research to gather, analyze, and synthesize information that supports members’ caregiving needs. - Utilizing creative thinking to identify and implement effective, resourceful solutions tailored to individual care plans. - Partnering closely with Care Coordinators and Care Managers to ensure seamless execution of tasks and timely progress. - Proactively communicating updates, task progress, and any barriers to completion. - Ensuring all assigned tasks meet Wellthy’s quality standards, including attention to detail, timeliness, and accuracy. - Supporting the development, maintenance, and improvement of internal resources, including guides and team tools. - Engaging in professional development opportunities to build expertise and prepare for potential specialization within key focus areas (e.g., medical, mental health, logistics). - Contributing to Wellthy’s broader team culture and goals by providing feedback on workflows, participating in team discussions, and supporting cross-functional initiatives. - Assisting with non-client-specific work such as writing guides, advising on product and service improvements, or collaborating on marketing materials as needed. Qualifications - Open to learning, experimenting, and evolving. - Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively. - Remote Work Experience. - Associates Degree or Higher. - 3+ years work experience in Health Care, Caregiving field, as well as customer service or administrative experience. - Housing: 1+ years experience in senior living facilities or property management, Section 8/Low-income housing vouchers, or facility placement preferred. - Medical: Experience researching and vetting medical providers and specialists. - Mental Health: Experience in mental health/substance abuse with a general knowledge of diagnoses. - In Home Support: Experience with private and agency in-home support services including childcare, elderly care, personal care. - Finance: Experience with medical billing/coding, insurance, and billing claims. - Veterans: Experience with Veterans Affairs, benefits, and services for military personnel and their families. Requirements - Providing ongoing, hands-on support for complex healthcare situations. - Experience creating high-touch customer journey experience. - More than one language is a plus. - Proficiency with macOS systems, Zoom, GSuite, Slack, and 1Password. Benefits - Pay Rate: $19/hour (including training). - Remote work environment. - Medical, dental and vision benefits within 30 days of hire. - Retirement saving account with matching company contributions. - Mental health benefits. - 15 days paid vacation, two additional days for each subsequent year (up to a maximum of 25 days). - Sick and Caregiving Days. - Professional development initiatives for growth. - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave. Company Description At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones. We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. Our work is grounded in the expertise of seasoned care professionals who deeply understand families’ real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. - We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. - We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members.

Role Description As our Financial Analyst, you will own key pieces of Wellthy's ongoing financial reporting and cross-functional data analysis — from department-level metrics and margin analysis to imputed income reporting. You'll partner closely with teams across the company to gather and validate data, and you'll help build the monthly reporting deck that keeps leadership informed. - Own ongoing financial reporting, including light ROI/return modeling for company initiatives and programs - Track, analyze, and report on department-level metrics and KPIs across the business - Build, maintain, and distribute the monthly reporting deck for leadership - Partner with cross-functional teams to gather, validate, and populate financial and operational data - Conduct margin analysis across service lines, programs, or accounts - Own imputed income reporting and calculations, ensuring accuracy and timeliness - Own reporting and analysis within our BI tool, building deep fluency in the underlying data models and dashboards - Partner with the Data team on data models and pipelines feeding the BI tool, while owning the finance-specific analysis, judgment, and reporting output that sits on top - Maintain Salesforce (SFDC) data to support pipeline visibility - Support ad hoc financial analysis and business partnering requests - Identify and apply opportunities to use AI and automation tools to improve reporting speed, accuracy, and quality - Maintain knowledge of Wellthy's organizational policies, procedures, and reporting standards Qualifications - BA/BS degree in Finance, Accounting, Economics, or a related field - 2–4 years of experience in financial analysis, FP&A, accounting, or a related analytical role - Advanced proficiency in Excel/Google Sheets, including building and maintaining financial models - Experience with BI/analytics tools (e.g., Omni, Tableau) strongly preferred - Familiarity with Salesforce (SFDC) or similar CRM data a plus - Familiarity with QuickBooks Online a plus - Excellent written and verbal communication skills, with the ability to work cross-functionally with non-finance stakeholders - Highly analytical and detail-oriented, with the ability to own deliverables independently Requirements - To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction-free) environment - Location: This is a remote and US states based opportunity. We ask that you work in a location that is private, with secure (not public) internet and phone access - Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating - Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space - Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia Benefits - The starting salary for this position is $70,000-$80,000 annually - Remote work environment - Medical, dental and vision benefits within 30 days of hire - Retirement saving account with matching company contributions - Mental health benefits - 15 days paid vacation, two additional days for each subsequent year (up to a maximum of 25 days) - Sick and Caregiving Days - Professional development initiatives for growth - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave

Role Description As our Sr. Implementation Manager, you'll own end-to-end implementation for our most complex enterprise accounts - including flagship clients - while building the scalable processes that let us implement faster as we grow. You'll report directly to our CEO during this transition period and will be expected to operate with significant autonomy: setting strategy, resolving issues independently, and escalating only what truly needs executive input. - Strategic Implementation & Ownership - Own implementation strategy and execution for enterprise accounts, including flagship clients - Build, refine, and continuously improve scalable implementation processes to support Wellthy's growth across Backup Care and Care Concierge - Operate with high autonomy — make tradeoffs and escalate only when necessary - Project & Team Management - Lead multiple concurrent client implementations, meeting negotiated launch timelines and initial covered-lives enrollment targets per client - Manage 1 direct report today, with headcount expected to grow to 2-3 within 12 months as client volume increases - Set and own performance targets: on-time launch rate, implementation NPS, post-launch client satisfaction - Documentation, Communication & Quality - Maintain complete, current, and properly stored project documentation across all active implementations - Provide regular status updates to all stakeholders on implementation progress, risks, and timelines - Conduct regular quality checks to confirm client solutions meet agreed requirements before and after launch - Problem Resolution - Resolve client-facing implementation issues, including technical configuration problems and member onboarding challenges - Cross-Functional & Stakeholder Management - Partner across Client Success, Growth, Product/Engineering, Marketing, and Care teams to deliver a cohesive client experience - Set and manage client expectations on timelines, deliverables, and risks - Run kickoff and milestone meetings; proactively surface and resolve blockers before they impact timelines - Client Education & Support - Provide ongoing education and support to clients and partners throughout implementation, not just at kickoff - Team Leadership & Training - Oversee junior team members; document and train other teams/staff on implementation playbooks Qualifications - Bachelor's degree and 7+ years in Implementation or Client Services, including experience managing complex, high-visibility enterprise accounts - Experience in a backup care service preferred - Track record of owning outcomes independently, not just executing a plan handed to you - Strong project management and organizational skills - Comfortable escalating and resolving issues without waiting for direction - Curiosity about AI and emerging tools as workflow accelerators - Salesforce, Notion, Slack experience preferred Requirements - To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction-free) environment. - Location: This is a remote and US states based opportunity. We ask that you work in a location that is: - Private, with secure (not public) internet and phone access - Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating - Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space - Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia. Benefits - The starting salary for this position is $120,000-$145,000. - Remote work environment. - Medical, dental and vision benefits within 30 days of hire. - Retirement saving account with matching company contributions. - Mental health benefits. - 15 days paid vacation, two additional days for each subsequent year (up to a maximum of 25 days). - Sick and Caregiving Days. - Professional development initiatives for growth. - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave.

Role Description As our Head of Legal, you will be a crucial leader in our organization, responsible for overseeing all legal matters and ensuring that our business operations adhere to applicable laws and regulations. You will play a pivotal role in shaping the company's legal strategies, managing risks, and providing expert legal guidance to support our growth and success. You will report directly to the Chief Financial Officer. - Provide legal and strategic counsel to the board of directors, the management team and the whole company on all legal matters relevant to Wellthy's business, including ethics, privacy, IP (patents, trade secrets, copyright and trademark), regulatory issues, employment law, commercial contracts, taxation, insurance, compliance and others. - Oversee selection, retention, management and evaluation of outside counsel; intelligently manage the use of outside counsel vs. in-house capacity. - Communicate internally and externally on behalf of Wellthy with respect to legal and other topics. - Draft, negotiate and supervise the drafting and negotiation of contracts on behalf of Wellthy. - Prepare and review contractual arrangements with employers, brokers, and sponsors. - Drive the continuous improvement of standard form agreements and legal processes, including non-legal contract review, contract lifecycle management and other legal recordkeeping. - Set internal governance policies and manage the impact of external factors to drive legal compliance within the organization and limit risk exposure. - Advise internal business clients on third party due diligence and strategies to optimize contractual outcomes for the organization. - Draft, review and approve legal memoranda, training materials and company policies. - Support the People Operations team in developing and maintaining procedures to ensure compliance with all applicable federal, state, and local laws and regulations. - Support employment-related activities requiring legal counsel. - When the time is right, recruit, train, promote, manage, appraise and develop a highly qualified legal team. - Serve as corporate secretary, including drafting and validating meeting minutes and resolutions of the Board of Directors. - Serve as key lawyer/legal advisor on all major business transactions, including financings, acquisitions, divestitures and joint ventures. - Manage and mediate disputes within Wellthy and between Wellthy and third parties. Qualifications - Juris Doctor (JD) degree from an accredited law school and active bar membership. - 8+ years of progressive legal experience, with a proven track record of leadership in a corporate legal department or law firm. - Extensive knowledge of corporate law, contract law, intellectual property law, and regulatory compliance. - Experience in managing a legal team and collaborating with external legal counsel. - Strong negotiation, communication, and interpersonal skills, with the ability to influence at all levels of the organization. - Exceptional analytical and problem-solving abilities, capable of providing innovative legal solutions. - Demonstrated experience in mergers and acquisitions, litigation management, and risk assessment. - Strategic mindset with the ability to balance legal considerations with business objectives. - High ethical standards and integrity, coupled with a commitment to confidentiality. Requirements - To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment. - This is a remote and US states based opportunity. We ask that you work in a location that is: - Private, with secure (not public) internet and phone access. - Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating. - Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space. - Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia. Benefits - The starting salary for this position is $200,000 to $250,000 annually. - Remote work environment. - Medical, dental and vision benefits within 30 days of hire. - Retirement saving account with matching company contributions. - Mental health benefits. - 15 days paid vacation, two additional days for each subsequent year (up to a maximum of 25 days). - Sick and Caregiving Days. - Professional development initiatives for growth. - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave.

Role Description As a Backup Care Specialist, you'll play a pivotal role in offering comprehensive assistance to Wellthy members seeking temporary and dependable care solutions for their child, adult dependent, or pet (facilitated through warm transfer to Rover) during emergencies. - Engaging directly with members to understand and address their backup care requirements effectively. - Identifying and engaging reliable vendors to fulfill member requests, utilizing innovative approaches to find suitable backup care solutions. - Expanding the Care Network by establishing connections with local providers, including private caregivers, to enhance service offerings. - Managing the end-to-end process of delivering immediate and sustainable care solutions to families. - Operating with a sense of urgency to promptly identify at least one viable backup care solution for each member in need (within 4-6 hours upon time of request). - Collaborating closely with Care Operations to implement and refine best practices, and adeptly problem-solving in real-time scenarios. - Demonstrating independence and confidence in effectively managing shift schedules. - Providing ongoing support for the successful expansion of local resources within the Wellthy Care Network (WCN), with the ability to multitask during low volume periods. Qualifications - Open to learning, experimenting, and evolving. - Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively is a plus. - Bachelor’s degree in healthcare, child development are a plus but not required. - 5+ years of childcare and/or Senior care experience, particularly backup care experience. - Bilingual proficiency in English and Spanish is a plus, but not required. - A proven track record of providing effective support to families in need is essential. - Exceptional communication and interpersonal skills to engage directly with members. - Strong problem-solving skills and the ability to operate with a sense of urgency. - Confidence in managing shift schedules and demonstrating independence. - Familiarity with the local care provider landscape, including knowledge of licensed providers, private caregivers, and other potential members of a Backup Care Circle. - Able to identify and engage with reliable vendors and local providers to fulfill member requests. - Competent in employing innovative approaches for sourcing suitable backup care solutions. - A compassionate and supportive approach towards members, with a strong commitment to enhancing the member journey. - Willingness to collaborate closely with Care Operations and other team members to implement and refine best practices. Requirements - To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment. Benefits - Salary Range: $24-$29/hour, depending on shift and experience. - Remote work environment. - Retirement saving account with matching company contributions. - Mental health benefits. - Sick Days. Shift Available - Morning: 5am-1pm ET - Afternoon: 9am-5pm ET - Evening: 3pm-11pm ET - Overnight: 11pm-7am ET Please note, regardless of the shift, our training hours are Monday-Friday 9a-5:30pm ET for the first 2 weeks. Location This is a fully remote position. Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia. What’s Next? We encourage you to apply for this position by clicking the apply here button on job posting and attaching your resume. We understand that there is no “perfect” candidate and never expect every candidate to meet 100% of the qualifications listed above. We look for our Wellthians to enhance and advance our company from their past experiences. Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for. We hope that you’re encouraged and even excited by that to get started with our process. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law. For information about our Applicant Privacy, please review here: Applicant Privacy Policy . For those who require reasonable accommodations, please let us know on your application or email us at jobs@wellthy.com .

Role Description As our Instructional Designer II , you will design, deliver, and enhance learning programs that enable our teams to do their best work and deliver on Wellthy’s mission. Building on your foundation in learning design and facilitation, you’ll partner with subject matter experts and business leaders to create engaging, effective learning experiences that support skill development, employee engagement, and operational excellence. In this role, you’ll play a key part in enabling and coaching both new and seasoned care team hires, ensuring they are fully prepared, confident, and connected to Wellthy’s culture and standards. You’ll also collaborate closely with peers and cross-functional partners to continuously improve the learning experience across the organization. You will report directly to our Senior Learning Experience Manager. Qualifications - Bachelor’s degree required - 3–5 years of experience in learning and development, instructional design, or related field - Demonstrated experience creating and delivering remote, engaging learning programs in a professional environment - Strong virtual facilitation and presentation skills with the ability to adapt to multiple audiences - Proficiency in learning tools such as Articulate 360, Canva, Camtasia, Vyond, or similar authoring and design platforms - Working knowledge of adult learning principles, needs analysis, and program evaluation - Strong project coordination and collaboration skills, with the ability to manage multiple priorities in a dynamic environment - Excellent written and verbal communication skills Requirements - Design, develop, and facilitate a comprehensive curriculum tailored for a distributed workforce, ranging from self-paced eLearning and interactive videos to engaging live virtual training sessions - Develop training that includes videos, gamification, simulations, narration/audio, PDF resources, and case study scenarios - Collaborate effectively with peers, subject matter experts, and vendors to drive successful learning projects from beginning to end, using skills in project management, consultation, instructional design and development, implementation, and technology - Maintain and update existing learning content to ensure accuracy, consistency, and alignment with Wellthy policies and values - Lead the assessment of the current training portfolio and proactively perform gap analysis - Proactively lead organization-wide internal initiatives or events related to engagement and learning and talent development - Be a go-to resource for managers and other colleagues in the functional training space - Support the integration of new tools and technologies to improve learning accessibility and engagement - Design and facilitate training for teams and internal groups - Reinforce learning through follow-up coaching, feedback sessions, and ongoing support to enhance performance - Foster a positive, inclusive virtual learning environment that encourages participation and knowledge sharing - Collaborate with peers to share best practices, improve facilitation methods, and strengthen team learning resources - Manage training approaches, providing consultation and support for managers to engage and retain new talent - Gather learner feedback and program evaluation data to recommend content or delivery improvements - Maintain organized training documentation and ensure materials are accessible and up to date in shared systems - All other job duties assigned Benefits - The starting salary for this position is $66,000-$76,000 per year. - Remote work environment. - Medical, dental and vision benefits within 30 days of hire. - Retirement saving account with matching company contributions. - Mental health benefits. - 15 days paid vacation, two additional days for each subsequent year (up to a maximum of 25 days). - Sick and Caregiving Days. - Professional development initiatives for growth. - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave. Company Description At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones. We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members.

Why Wellthy is for you! At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones. We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. As we grow, we’re seeking collaborative, curious, and purpose-driven teammates to help us expand what’s possible. Our work is grounded in the expertise of seasoned care professionals who deeply understand families’ real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. We embrace a mindset of continuous learning, especially around emerging technologies. Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery. Through Wellthy, millions of families have access to support to help them manage care during every stage of life, with hands-on experts guiding families through caregiving or backup care journeys. And with the acquisition of Patch Caregiving, Wellthy continues to expand how care shows up for working families by pairing care navigation and coordination with on-site and near-site employer-based childcare. This combination allows us to support families not just in navigating care decisions, but in accessing real, hands-on help when and where they need it most. Together, we’re building a more connected, comprehensive care experience for families and caregivers alike. We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members. We’re building, evolving, and expanding the market category for care, and we’re looking for responsive, collaborative, curious, and purposeful colleagues to join us. As our Bilingual Care Advocate, you will help seniors, caregivers, and families manage the complexities of the healthcare system. This is a fully remote position that requires a high degree of empathy, persistence, and technical accuracy. To be successful in this role: - Establish Trusting Relationships: Build rapport with members through active listening, empathy, and clear communication to serve as a reliable healthcare partner. - Comprehensive Assessment: Evaluate the "whole person" by identifying medical, social, behavioral, and environmental factors to pinpoint specific barriers to care. - Strategic Care Coordination: Develop and execute individualized care plans that integrate medical requirements with essential social determinants of health (SDOH). - Prioritization & Action: Independently identify urgent needs and maintain consistent momentum on long-term care goals to ensure member stability. - Social & Community Integration: Connect members to vital local services, including transportation, meal delivery, home care, and peer support networks. - Financial & Insurance Navigation: Analyze medical billing for accuracy, assist with claims appeals, and demystify complex insurance explanations for members. - Cost Optimization: Identify medication savings, co-pay assistance programs, and formulary-friendly alternatives to reduce the financial burden on the member. - Health Literacy Coaching: Empower members with the tools and knowledge needed to manage chronic conditions and navigate the healthcare system effectively. - Cross-Functional Partnership: Collaborate with clinical, product, and operations teams to streamline workflows and escalate complex cases. - Product Evolution: Provide actionable feedback on platform features and tools to refine Wellthy’s capabilities and the overall member experience. Qualifications To be successful in this role, you’ll need to be open to learning, experimenting, and evolving. Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively is a plus. - Bilingual fluency in Spanish and English. - Experience: 2+ years of experience in care management, patient advocacy, case management, or clinical social work. Direct experience working with Medicare and/or Medicaid populations. - Advocacy Background: A deep understanding of Social Determinants of Health (SDOH) with a proven track record of supporting diverse and underserved communities. - Communication Excellence: Exceptional empathy and patience, with the unique ability to distill complex medical or insurance jargon into simple, actionable information for patients. - Operational Agility: Highly organized and proactive; able to manage a caseload and prioritize competing tasks without compromising quality or attention to detail. - Analytical Problem-Solving: A commitment to continuous improvement—identifying process gaps, suggesting innovative solutions, and helping evolve Wellthy’s care model. - Digital Literacy: High comfort level navigating EMRs, care-management software, and proprietary digital tools. Qualifications that are preferred but not mandatory: - Medical Assistant Certification, LPN, RN or similar. Total Rewards Package The starting salary for this position is $25-$28/hour. - Remote work environment. - Medical, dental and vision benefits within 30 days of hire. - Retirement saving account with matching company contributions. - Mental health benefits. - 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days). - Sick and Caregiving Days. - Professional development initiatives for growth. - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave. Role Requirements: To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment. Location This is a remote and US states based opportunity. We ask that you work in a location that is: - Private, with secure (not public) internet and phone access - Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating - Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia. What’s Next? We encourage you to apply for this position by clicking the apply here button on job posting and attaching your resume. We understand that there is no “perfect” candidate and never expect every candidate to meet 100% of the qualifications listed above. We look for our Wellthians to enhance and advance our company from their past experiences. Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for. We hope that you’re encouraged and even excited by that to get started with our process. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law. For information about our Applicant Privacy, please review here: https://app.getguru.com/card/iRgBL8yT/Applicant-Privacy-Policy For those who require reasonable accommodations, please let us know on your application or email us at jobs@wellthy.com.

Role Description As our Care Adviser, you will play a vital role in supporting Wellthy’s Care Coordinators by executing care-related tasks with precision and efficiency. While not a direct point of contact for families, you will work behind the scenes to ensure our members’ caregiving needs are met seamlessly. Your responsibilities will include: - Executing a variety of care-related tasks to support Care Coordinators in delivering a high-quality member experience. - Maintaining a task load that aligns with employment status while consistently meeting output and quality standards. - Leveraging Wellthy’s Care Network and available tools to ensure timely and effective task completion. - Conducting thorough research to gather, analyze, and synthesize information that supports members’ caregiving needs. - Utilizing creative thinking to identify and implement effective, resourceful solutions tailored to individual care plans. - Partnering closely with Care Coordinators and Care Managers to ensure seamless execution of tasks and timely progress. - Proactively communicating updates, task progress, and any barriers to completion. - Ensuring all assigned tasks meet Wellthy’s quality standards, including attention to detail, timeliness, and accuracy. - Supporting the development, maintenance, and improvement of internal resources, including guides and team tools, contributing to the depth of Wellthy’s knowledge base. - Engaging in professional development opportunities to build expertise and prepare for potential specialization within key focus areas (e.g., medical, mental health, logistics). - Contributing to Wellthy’s broader team culture and goals by providing feedback on workflows, participating in team discussions, and supporting cross-functional initiatives. - Assisting with non-client-specific work such as writing guides, advising on product and service improvements, or collaborating on marketing materials as needed. Qualifications - Open to learning, experimenting, and evolving. - Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively. - Remote Work Experience. - Associates Degree or Higher. - 3+ years work experience in Health Care, Caregiving field, as well as customer service or administrative experience. - Housing: 1+ years experience in senior living facilities or property management, Section 8/Low-income housing vouchers, or facility placement preferred. - Medical: Experience researching and vetting medical providers and specialists. - Mental Health: Experience in mental health/substance abuse with a general knowledge of diagnoses. Experience locating mental health providers, residential facilities, and support groups. - In Home Support: Experience with private and agency in-home support services including childcare, elderly care, personal care. - Finance: Experience with medical billing/coding, insurance, and billing claims. - Veterans: Experience with Veterans Affairs, benefits, and services for military personnel and their families. Requirements - To work remotely, you must have a strong internet connection, quiet space to take calls, and a professional (distraction-free) environment. - Location: This is a remote and US states based opportunity. We ask that you work in a location that is private, with secure (not public) internet and phone access. - Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating. - Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space. - Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia. Benefits - Pay Rate: $19/hour (including training). - Remote work environment. - Medical, dental, and vision benefits within 30 days of hire. - Retirement saving account with matching company contributions. - Mental health benefits. - 15 days paid vacation, two additional days for each subsequent year (up to a maximum of 25 days). - Sick and Caregiving Days. - Professional development initiatives for growth. - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave.

Why Wellthy is for you! At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones. We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. As we grow, we’re seeking collaborative, curious, and purpose-driven teammates to help us expand what’s possible. Our work is grounded in the expertise of seasoned care professionals who deeply understand families’ real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. We embrace a mindset of continuous learning, especially around emerging technologies. Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery. Through Wellthy, millions of families have access to support to help them manage care during every stage of life, with hands-on experts guiding families through caregiving or backup care journeys. And with the acquisition of Patch Caregiving, Wellthy continues to expand how care shows up for working families by pairing care navigation and coordination with on-site and near-site employer-based childcare. This combination allows us to support families not just in navigating care decisions, but in accessing real, hands-on help when and where they need it most. Together, we’re building a more connected, comprehensive care experience for families and caregivers alike. We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members. We’re building, evolving, and expanding the market category for care, and we’re looking for responsive, collaborative, curious, and purposeful colleagues to join us. As our Account Executive, you will focus on driving growth in revenue by increasing the number of new enterprise clients. You will report directly to the Chief Growth Officer. To be successful in this role: - Source new business, close deals and cultivate deep partnerships with benefits decision makers, Chief Human Resource Officers and C-Level Executives. - Deliver the Wellthy pitch, address objections and answer questions. - Leverage your personal network to schedule meetings and introductions with Executives and HR Leaders at Fortune 500 companies. - Meets annual quota for revenue. - Work creatively to find effective ways to get into new prospects. - Have impeccable, fast follow up and polite persistence that moves deals through the sales cycle. The starting salary for this position is $104,000-$154,000 + commission. Qualifications It is important to note that you will need the ability to work in a fast-paced environment, be flexible, creative, and be comfortable in knowing that we are constantly evolving. - 5+ of experience selling enterprise level services or software. - Experience building revenue at a growth stage company preferably in healthcare or a company selling into HR/benefits.. - Detail-oriented and responsive to clients and team members - Experience managing 6-9+ month sales cycles, $300k+ deals, and attaining $1.5-2M+ quota. Qualifications that are preferred but not mandatory: - Experience working with strategic partners, brokers, or consultants. - Experience selling in the benefits space. - Experience selling to companies with over 10,000 employees with an average deal size of $300,000 or more. - Experience working in a remote environment. Total Rewards Package - Remote work environment. - Medical, dental and vision benefits within 30 days of hire. - Retirement saving account with matching company contributions. - Mental health benefits. - 15 days paid vacation, two additional days for each subsequent year (up to a maximum of 25 days). - Sick and Caregiving Days. - Professional development initiatives for growth. - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave. Role Requirements: To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment. Location: This is a fully remote position. Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia. We ask that you work in a location that is: - Private, with secure (not public) internet and phone access - Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating - Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space What’s Next? We encourage you to apply for this position by clicking the apply here button on job posting and attaching your resume. We understand that there is no “perfect” candidate and never expect every candidate to meet 100% of the qualifications listed above. We look for our Wellthians to enhance and advance our company from their past experiences. Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for. We hope that you’re encouraged and even excited by that to get started with our process. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law. For those who require reasonable accommodations, please let us know on your application or email us at jobs@wellthy.com.

Why Wellthy is for you! At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones. We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. As we grow, we’re seeking collaborative, curious, and purpose-driven teammates to help us expand what’s possible. Our work is grounded in the expertise of seasoned care professionals who deeply understand families’ real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. We embrace a mindset of continuous learning, especially around emerging technologies. Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery. Through Wellthy, millions of families have access to support to help them manage care during every stage of life, with hands-on experts guiding families through caregiving or backup care journeys. And with the acquisition of Patch Caregiving, Wellthy continues to expand how care shows up for working families by pairing care navigation and coordination with on-site and near-site employer-based childcare. This combination allows us to support families not just in navigating care decisions, but in accessing real, hands-on help when and where they need it most. Together, we’re building a more connected, comprehensive care experience for families and caregivers alike. We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members. We’re building, evolving, and expanding the market category for care, and we’re looking for responsive, collaborative, curious, and purposeful colleagues to join us. As our Accounting Manager, you will play a critical role in supporting and overseeing all core accounting functions, ensuring accuracy, compliance, and operational efficiency across the organization. You will manage day-to-day accounting activities, including general ledger maintenance, month-end and year-end close processes, and financial reporting. In this role, you will partner cross-functionally with teams such as Finance, People Operations, and Leadership to provide insights that inform strategic decision-making. You will be responsible for maintaining strong internal controls, ensuring compliance with GAAP and company policies, and supporting audits and tax filings as needed. You will report directly to the Director of Finance. To be successful in this role: - Responsible for the full-cycle general ledger accounting processes. - Improving overall accounting functions. - Maintain/adjust month-end schedules and reconciliations. - Prepare and record journal entries. - Maintain and update End-Of-Month/End-Of-Year close procedures and schedule. - Maintain knowledge of Wellthy’s organizational policies and procedures, and current accounting standards. - Reviews processing batches, non-complex and some complex account reconciliations and recording transactions. - Prepares and reviews financial reports. - Ensure the accuracy and timeliness of work performed. - Practice good internal controls while adhering to company policies. - Process payroll, accounts payable and receivable, expense reports and general bookkeeping. - Lead annual financial statement and 401K audits. Qualifications To be successful in this role, you’ll need to be open to learning, experimenting, and evolving. Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively is a plus. - BA/BS degree in accounting or related field (experience may be considered in lieu of degree). - Experience/knowledge of accounting within the Professional Services industry is preferred. - 5+ years of experience as a staff accountant in a public accounting or professional services environment desired. - Proficiency and aptitude for applicable software proficiency with macOS systems, GSuite, and Slack as well as Quickbooks Online. - Knowledge of Rippling payroll is a benefit. Qualifications that are preferred but not mandatory: - CPA preferred, but not required. Total Rewards Package The starting salary for this position is $90,000-$115,000 annually. - Remote work environment. - Medical, dental and vision benefits within 30 days of hire. - Retirement saving account with matching company contributions. - Mental health benefits. - 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days). - Sick and Caregiving Days. - Professional development initiatives for growth. - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave. Role Requirements: To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment. Location This is a remote and US states based opportunity. We ask that you work in a location that is: - Private, with secure (not public) internet and phone access - Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating - Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia. What’s Next? We encourage you to apply for this position by clicking the apply here button on job posting and attaching your resume. We understand that there is no “perfect” candidate and never expect every candidate to meet 100% of the qualifications listed above. We look for our Wellthians to enhance and advance our company from their past experiences. Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for. We hope that you’re encouraged and even excited by that to get started with our process. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law. For information about our Applicant Privacy, please review here: https://app.getguru.com/card/iRgBL8yT/Applicant-Privacy-Policy For those who require reasonable accommodations, please let us know on your application or email us at jobs@wellthy.com.