Role Description Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families. Qualifications - An advocate – You care deeply about the customer experience and stop at nothing to deliver value. - A creative problem solver – You can think outside the box and find the best solution using available tools. - A wordsmith – You’re clear, concise, and approachable in both written and verbal communication. - A helper – You’re patient and understanding, committed to creating positive interactions. - An organized multitasker – You juggle tasks with ease and maintain high productivity. - A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. Requirements - Excellent written and verbal communication skills. - Commitment to working hard to grow. - A customer-first mindset with a strong desire to assist others. - Previous customer service or soft sales experience is a plus. - Comfort with live chat, email communication, and CRM platforms. - Ability to learn quickly, stay organized, and handle multiple priorities. - A positive attitude and a growth mindset – we value coachability over perfection! Benefits - Weekly pay and bonuses. - Health, life, and retirement benefits. - Merit-based promotions and opportunities for advancement into leadership roles. - A supportive, team-oriented culture that values your growth.

• Define and manage the timeline for enterprise-wide deployments of the Qventus Care Gap and Coding Automation solution • Perform hands-on build and configuration activities, including EHR integration work • Contribute to the design and scoping of new features • Support client-agnostic testing and validation of new product changes prior to broader release • Collaborate with external client teams to understand evolving requirements • Identify process improvement opportunities, uncover workflow gaps, and translate ambiguous requirements into clear implementation plans • Develop and maintain the technical implementation playbook

Role Description We are seeking a skilled and customer-focused Deployment/Implementation Consultant to lead the deployment, configuration, and optimisation of enterprise software solutions within customer environments. The successful candidate will work closely with customers, project managers, technical teams, and stakeholders to ensure successful implementation projects from design through to go-live and ongoing support. This role requires strong technical expertise across cloud infrastructure, automation, containerisation, and database technologies, combined with excellent communication and problem-solving skills. Key Responsibilities - Solution Deployment & Implementation - Lead the installation, configuration, and deployment of software solutions across customer environments. - Design and implement scalable, secure, and highly available infrastructure solutions. - Support customers through implementation, migration, upgrade, and go-live activities. - Develop and execute deployment plans, implementation documentation, and standard operating procedures. - Conduct technical workshops and knowledge transfer sessions with customers and internal teams. - Cloud & Infrastructure - Deploy and manage solutions within Microsoft Azure environments. - Implement infrastructure using Infrastructure-as-Code methodologies, primarily Terraform. - Configure and support Kubernetes and Docker-based application deployments. - Manage source control, deployment pipelines, and GitOps processes using Git and Flux CD. - Ensure environments meet security, compliance, and operational requirements. - Database Implementation - Install, configure, and maintain Microsoft SQL Server and PostgreSQL environments. - Support database migrations, upgrades, performance tuning, and troubleshooting. - Ensure data integrity, availability, and security throughout deployment projects. - Automation & Scripting - Develop and maintain automation scripts to support deployment, configuration, and operational tasks. - Use PowerShell and Bash to streamline implementation activities. - Leverage Python where appropriate to enhance automation and operational efficiency. - Monitoring & Operational Readiness - Implement monitoring, logging, and alerting solutions to support production environments. - Analyse system performance and proactively identify optimisation opportunities. - Support capacity planning and scaling initiatives. - Assist with incident resolution and root cause analysis where required. - Stakeholder Engagement - Work directly with customers to understand technical requirements and implementation objectives. - Collaborate with Project Managers, Product Teams, Support, and Engineering functions. - Provide regular updates on deployment progress, risks, and mitigation strategies. - Deliver a high-quality customer experience throughout the implementation lifecycle. Qualifications - Technical Skills - Strong experience with Microsoft Azure cloud technologies. - Hands-on experience with Terraform and Infrastructure-as-Code principles. - Experience deploying and managing Kubernetes and Docker environments. - Knowledge of Git, version control practices, and GitOps methodologies (Flux CD desirable). - Experience administering Windows Server and Linux environments (RHEL or Ubuntu preferred). - Strong database experience with Microsoft SQL Server and/or PostgreSQL. - Proficiency in PowerShell and Bash scripting. - Understanding of monitoring, logging, alerting, and observability platforms. - Professional Skills - Proven experience delivering technical implementation or deployment projects. - Strong troubleshooting and problem-solving capabilities. - Ability to communicate complex technical concepts to both technical and non-technical audiences. - Strong customer-facing and stakeholder management skills. - Excellent organisational, planning, and documentation abilities. - Ability to manage multiple projects and priorities simultaneously. - Desirable Experience - Experience working within a software vendor, SaaS, or managed services environment. - Azure certifications (e.g., Azure Administrator, Azure Solutions Architect). - Kubernetes certifications (CKA, CKAD). - Experience with CI/CD pipelines and DevOps practices. - Knowledge of security best practices within cloud-based environments. - Python development or automation experience. Requirements - Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. - All offers are subject to satisfactory vetting, references and occupational health checks. - Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. Benefits - 25 days paid holiday with the option to buy/sell (FTE) - 4 x basic salary life assurance cover (with the option to increase cover at an additional cost) - A Group Pension Plan - A selection of flexible benefits to suit your individual needs

Role Description Existimos para derrubar fronteiras e fazer o seu dinheiro “falar” inglês pelo mundo. O nosso produto chegou às lojas de aplicativos em novembro de 2020. De lá pra cá, mais de 3,8 milhões de pessoas descobriram com a Nomad as vantagens de uma vida financeira internacional sem fronteiras e a nossa jornada está apenas começando. Nos orgulhamos em lançar produtos e serviços inovadores, provando que é possível ser global sem dor de cabeça e que investir em dólar pode ser para todo mundo. Para quem é Nomad, não existe ponto final. Continuamos evoluindo, inventando e reinventando. Transformamos esforços individuais em grandes conquistas coletivas. Afinal, um legado significativo é construído por pessoas e resultados incríveis. Desbloqueie a sua jornada. Vem pra Nomad! Qualifications - Graduação preferencialmente em ciências contábeis ou correlatas; - Pós-graduação, MBA ou especialização em Controladoria, Finanças; - Inglês fluente; - Experiência com atendimento a auditorias, normas contábeis e análise de resultados; - Conhecimento em ferramentas de IA, BI, excel avançado e correlatas. Requirements - Conduzir processos complexos de fechamento mensal e anual; - Executar e revisar conciliações contábeis complexas, identificando e corrigindo variações ou inconsistências no balanço patrimonial e resultado; - Elaborar demonstrações contábeis detalhadas (DRE, Balanço Patrimonial, Fluxo de Caixa) e notas explicativas, seguindo as normas vigentes; - Assegurar o cumprimento das obrigações legais e acessórias, além da aderência a regulamentações específicas do setor; - Atuar como ponto focal no atendimento aos auditores, fornecendo documentações e justificativas técnicas para validação das práticas contábeis; - Mapear e implementar melhorias de processos, automatização de rotinas e otimização de controles internos. Benefits - Benefício flexível: Crédito mensal de R$1700 no cartão Flash para você usar com refeição, alimentação, cursos, mobilidade, academias e por aí vai. - Licença parental estendida: São 6 meses para pais e mães desbravarem o mundo com filhos(as) exclusivamente biológicos ou adotivos. - Auxílio-creche: R$475 mensais para filho(as) exclusivamente biológicos ou adotivos com até 5 anos de idade. - Parceria com Wellhub (ex-Gympass) e TotalPass que dá acesso a academias e até sessões de terapia. No TotalPass você também pode incluir até 3 dependentes, com ou sem vínculo familiar. - Day off de aniversário: No mês do seu aniversário você tem a liberdade de curtir o seu dia, do seu jeito, de folga remunerada. - Plano de saúde e odontológico: Da operadora Bradesco, sem nenhum custo para você. Se adicionar dependentes, 50% do valor é custeado pela Nomad. - Cliente VIP: Nomads têm taxa de serviço zero no aplicativo, acesso VIP no Nomad Lounge e cupom de indicação para outras pessoas abrirem a conta. - A Nomad também ajuda a cuidar do seu pet: Com a Guapeco, você tem acesso a benefícios para a saúde e bem-estar do seu bichinho. - Seguro de vida e mais benefícios: Além da cobertura do seguro de vida, há desconto em farmácias para você economizar comprando medicamentos. - Vale transporte opcional. - No primeiro ano de trabalho você pode antecipar 5 dias de férias.