Veta Virtual

• Handling inbound calls, qualifying leads, booking consultations, and completing intake documentation in Lawmatics with accuracy and care. • Answering inbound calls from potential clients — listening actively, responding with empathy and professionalism. • Qualifying leads by asking the right questions — understanding the caller's situation and assessing whether they are a good fit for the firm's services. • Booking consultation appointments — working toward a target of 15 booked consultations per week. • Completing intake documentation accurately in Lawmatics — capturing all required information and ensuring every record is complete. • Following up with potential clients as needed — sending reminders and keeping leads warm until their appointment is confirmed. • Participating in weekly call review sessions with the firm's consultation specialist — listening to recorded calls and receiving coaching feedback.

• Reviewing seller-submitted documents — including vehicle titles and registration records — for authenticity, completeness, and accuracy before a listing advances in the pipeline. • Evaluating vehicle condition photos for quality, accuracy, and completeness — flagging submissions that do not meet listing standards and requesting corrected materials from sellers. • Verifying vehicle trim levels and mileage against submitted information — identifying discrepancies and resolving them with speed and precision. • Confirming seller intent and willingness to sell — ensuring every listing that moves forward represents a genuine, committed seller ready to proceed. • Contacting sellers directly by phone and text message to clarify details, request missing information, and guide them through any corrections needed. • Flagging discrepancies, incomplete submissions, and quality issues to the Listing Team — with clear, well-documented notes so the team can act quickly and accurately. • Maintaining accurate, up-to-date records within the company's CRM system — ensuring every seller interaction and review outcome is properly logged. • Meeting daily and weekly review quotas and turnaround time targets — consistently delivering quality output at the pace the operation requires.

• As a Senior SEO Account Manager, you will be the primary point of contact for a portfolio of U.S.-based home service business owners — owning the full cycle from strategy through execution through client communication. • Managing a portfolio of 8–10 client accounts — serving as the primary point of contact for each business owner and taking full accountability for their local search performance and satisfaction. • Leading onboarding calls, monthly strategy reviews, and regular check-ins — communicating confidently and authoritatively with business owners who expect specifics, not generalities. • Auditing local search presence and building customized SEO strategies — diagnosing performance gaps, identifying growth opportunities, and executing with precision across every account. • Optimizing and actively managing Google Business Profiles — including regular posts, photo uploads, Q&A management, review strategy, and ongoing optimization that keeps profiles performing at their peak. • Implementing on-site SEO improvements on WordPress websites — including technical fixes, content optimization, internal linking, and metadata updates aligned with local search best practices. • Building and maintaining local citations and directory listings — ensuring NAP consistency and citation health across all relevant platforms. • Monitoring rankings, traffic, and lead metrics using tools like BrightLocal, Whitespark, GSC, and GA4 — translating data into clear, actionable insights that clients can understand and act on. • Supporting social media management for select accounts — contributing to content planning and posting where required alongside the core SEO scope. • Staying current on Google algorithm updates and local SEO trends — proactively adjusting strategies before clients feel the impact, not after. • Working comfortably with AI and automation tools the agency uses to streamline SEO workflows — embracing technology as a lever for doing more, faster, and better.

• As a Legal Administrative & Billing Assistant , you will support the firm's attorney and managing partner across two core areas — legal administrative operations and billing preparation. • Manage and filter the attorney's email inbox — organizing incoming correspondence, flagging priority items, drafting responses, and ensuring nothing important falls through the cracks. • Handle outbound client calls via Lawmatics — managing PNC follow-ups and time-sensitive client communications that require immediate attention, typically 2–3 calls per day. • Navigate Lawmatics CRM for client intake, pipeline management, and communication tracking — helping develop and refine internal workflows as the firm continues to build out its systems. • Prepare weekly billing — exporting billable time and expenses to Excel, running spell check, making corrections, and creating accurate draft invoices ready for attorney review. • Work toward independently running weekly invoices once fully trained — taking ownership of the billing cycle from prep through invoice generation. • Maintain client files in both Clio Manage and Lawmatics — keeping all records organized, current, and compliant with firm standards. • Support ad hoc administrative tasks and correspondence as they arise — adapting quickly to shifting priorities and contributing wherever the firm needs support.

• Own and execute the full organic growth roadmap — from keyword strategy and technical SEO through content production and digital PR. • Partner with product, compliance, design, growth, and communications teams to translate complex crypto and fintech topics into content people search for and publications cite. • Lead technical SEO across the platform — site architecture, crawlability, page speed, schema markup, internal linking, Core Web Vitals, and Local SEO across the company's kiosk footprint. • Maintain the SEO tooling stack — GSC, GA, SEMrush/Ahrefs, Screaming Frog — and report on performance with data-driven, actionable insights. • Develop and execute content strategy across blog, landing pages, and educational guides — writing and editing high-quality, SEO-optimized content. • Run regular content audits — refreshing, consolidating, or sunsetting underperforming pages to maintain a lean, high-performing content library. • Partner with the Communications team on data-led digital PR campaigns — supplying original research, industry data studies, and newsworthy assets designed to earn backlinks.

• Serve as a primary point of contact for employees regarding HR policies, procedures, and general employment questions — providing first-level employee relations support and escalating complex matters appropriately. • Coordinate all aspects of the onboarding process — new hire paperwork, system setup, orientation scheduling, and first-day logistics — ensuring every new employee starts with a positive, seamless experience. • Facilitate engaging new hire orientation sessions and coordinate employee separations — including offboarding workflows, exit interviews, system access removal, and final documentation. • Serve as the primary administrator for Paylocity — configuring employee records, security permissions, workflows, and organizational changes, and troubleshooting system issues for employees and managers. • Identify opportunities to improve HR system processes and efficiencies — partnering with vendors and internal stakeholders to resolve technical HRIS issues proactively. • Create recurring and ad hoc HR reports and dashboards — analyzing workforce data including headcount, turnover, hiring metrics, and organizational trends to support data-driven decision-making. • Prepare executive-ready presentations and PowerPoint decks for senior leadership and Executive Leadership Team meetings — ensuring data integrity and clear, compelling communication of HR insights. • Maintain employee personnel files and HR documentation — supporting compliance with U.S. employment laws, assisting with audits, and supporting government reporting requirements including EEO-1, labor surveys, and census reporting. • Assist managers with employee documentation, coaching conversations, and policy interpretation — fostering a positive, collaborative, and inclusive workplace culture at every touchpoint.

• Support the Accounting and Finance team with a focus on cryptocurrency-related transactions, digital asset management, and monthly close processes. • Preparing and maintaining monthly rollforwards for BTC, ETH, LTC, and other supported digital assets — ensuring accuracy and completeness across all crypto holdings. • Reconciling wallet balances to blockchain data and internal subledgers — performing wallet data cleanup, validation, and exception resolution with precision. • Performing fair market value (FMV) calculations and remeasurements for digital asset holdings — and supporting position checks and proof-of-reserves style reconciliations. • Processing and accounting for crypto donations, rewards, and incentives — and recording and reconciling hardware wallet activity including Trezor and cold storage. • Preparing and posting journal entries for month-end close — including balance sheet account reconciliations, flux analysis, and variance explanations. • Maintaining fixed asset registers and depreciation schedules — and assisting in preparing financial reporting schedules and audit support packages. • Developing spreadsheet reports, verifying financial information, and reconciling accounts — contributing to a culture of accuracy, process improvement, and cross-functional collaboration. • Analyzing current accounting policies and procedures — recommending improvements, contributing to SOP development, and supporting cross-functional teams on accounting processes.

• Managing the full accounting cycle for U.S.-based clients, including reconciliations, month-end close, and financial reporting • Serving as the main accounting point of contact for client stakeholders, ensuring clear communication and timely delivery of results • Applying startup accounting principles to balance best practices with resource constraints and evolving priorities • Making financial judgments in dynamic, less structured environments while maintaining accuracy and compliance • Integrating and optimizing external applications with QuickBooks Online to streamline accounting operations • Overseeing accounts payable/receivable, expense management, and vendor/client interactions • Leveraging tools such as QuickBooks Online, Slack, Google Sheets, Google Docs, Zoom, and Google Drive daily, with the opportunity to work with Rippling, Brex, Bill.com, ClickUp, Gusto, and Ramp • Staying current on emerging technologies and AI applications that can enhance accounting efficiency

• Lead the administration, optimization, and security of a global fintech company's cloud-based workplace technology stack. • Partner with IT, Security, Compliance, and HR teams to ensure every system is secure, scalable, and delivering maximum value to the business. • Manage and enforce identity and access management (IAM) policies. • Enforce Zero Trust principles across SaaS environments. • Develop and implement workflow automation solutions. • Identify and deploy self-service IT solutions that enhance the employee experience. • Collaborate with Security and Compliance teams to ensure SaaS environments meet all security, compliance, and regulatory requirements. • Partner with HR and People Operations to lead seamless employee onboarding and offboarding processes. • Drive technology adoption programs across the organization. • Provide technical guidance and mentorship to IT support teams on cloud and SaaS best practices. • Monitor and maintain cloud-based workplace infrastructure.

• As a Procurement Manager, you will own the full procurement function for a fintech and cryptocurrency platform operating thousands of kiosks across multiple countries — developing strategies, managing vendor relationships, controlling budgets, and ensuring the supply chain runs smoothly from purchase order through delivery. • Developing inventive, cost-effective procurement strategies that support the company's global operations and long-term growth objectives. • Sourcing and engaging reliable suppliers and vendors — evaluating options, building relationships, and ensuring the business always has access to high-quality, dependable supply partners. • Negotiating with suppliers and vendors to secure the most advantageous commercial terms — driving cost savings without compromising quality or reliability. • Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility — identifying risks, flagging gaps, and recommending changes that protect the business. • Approving purchase orders and organizing and confirming delivery of goods and services — ensuring every order is accurate, timely, and aligned with operational needs. • Performing risk assessments on potential contracts and agreements — evaluating supplier reliability, financial stability, and compliance before commitments are made. • Controlling the procurement budget and promoting a culture of long-term savings — tracking spend, identifying inefficiencies, and driving continuous improvement across procurement costs. • Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods — ensuring data accuracy and operational visibility at all times. • Preparing clear, accurate procurement reports for management review — providing actionable insights on spend, supplier performance, and supply chain health.