Tyson & Mendes LLP

Role Description At Tyson & Mendes, we’re not just practicing insurance defense—we’re redefining it. We are seeking a Senior Counsel to join our highly collaborative Fresno team, offering the opportunity to work on complex, high-impact cases including: - General liability - Construction defect - Toxic tort - Class action matters This is an ideal role for an experienced insurance defense attorney who wants challenging work, flexibility, and a team that truly partners together to win. Qualifications - 8+ years of litigation experience, ideally in insurance defense or civil litigation - Strong experience handling general liability matters such as construction defect, toxic tort, or other complex cases - Proven ability to manage cases independently while thinking strategically - Excellent writing, deposition, and advocacy skills - Thrive in a collaborative environment - Enjoy mentoring others - Committed to delivering exceptional client service Requirements - JD from an ABA approved school - Must be licensed in your state - 8+ years of solid litigation experience, specifically with litigation support, deposition and trial preparation - Ability to manage full case handling responsibilities, including all facets of discovery and trial - Experience handling insurance defense matters preferred - Experience with time management systems - Proficiency in MS Suite, specifically Word, PowerPoint and Outlook - Ability to think and act independently and with minimal supervision - Outstanding listening, verbal and written communication skills - Professional appearance and demeanor Benefits - Base salary ranges from $160,000-190,000 annually, depending on experience and qualifications - Annual billable hours bonus ranging from $10,000 and aggregating with $7,500 for every additional tier - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employer contribution for health/vision/dental/life coverage is $700-$1,700) - 401(k) program with a 100% match on the first 3% contributed and a 50% match on the following 4-5% - Monthly technology reimbursement of $60 - Student loan repayment assistance or 529 college savings plan ($100-$200/month for full-time attorneys after one year with the firm) - Paid parental leave at base pay - Employee Assistance Program through HealthAdvocate - Comprehensive in-house training and leadership development opportunities - Firm Provided CLE Programs and Paid Bar License Renewal Fees - Flexible vacation policy for attorneys - Defined pathway to partnership - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative - Firm-wide charitable giving program - Numerous social and off-site events each year to enrich relationships with colleagues - Flexible Work Model: Remote, hybrid, or onsite options available

Role Description Tyson & Mendes is looking for a Legal Billing Specialist to join our Accounting Department. A successful candidate has relative experience working in a law office or professional services firm. The Legal Billing Specialist is responsible for editing, compiling, and submitting attorney billing. Expectations for this candidate include: - Proficiency with Microsoft Office - Knowledge of client-based electronic billing platforms - Experience with Elite 3E or a comparable legal billing software - Comfortable communicating with staff, attorneys, clients, and vendors in both written and verbal methods Responsibilities - Review and edit pre-bills in response to attorney requests; execute preparatory tasks necessary to submit bills electronically, split bills between clients, apply retainer funds, etc. - Compile and bill attorney/paralegal hours to firm clients based on clients’ guidelines. - Submit electronic bills through billing websites; resolve any submission issues. - Maintain the ability to produce a high volume of bills per cycle. - Review/confirm accuracy of billing and supporting documentation as necessary. - Research, troubleshoot, and respond to billing issue inquiries. - Utilize billing guidelines provided by clients; ensure accuracy and adhere to client expectations inclusive of rates, billing frequency, cost management, etc. - Communicate regularly with Billing Manager to ensure billing expectations are met. - Work collaboratively with other Billing Specialists to establish short and long-term projects/initiatives related to billing. - Handle billing exceptions and ensure timely submission of bills while working closely with professional staff. - Understand technical aspects of billing software and troubleshoot any issues with billing software. Qualifications - 3+ years billing experience at a professional services firm; legal billing experience required. - Demonstrate proficiency with Microsoft Office products (emphasis on Excel and Outlook). - Experience with legal billing software; preferably Elite 3E. - Experience with third party administrative systems, eBilling Hub or similar application. - Ability to multitask, organize workflow, and use time efficiently. - Ability to prioritize, anticipate work needs, and show strong attention to detail. - Experienced with electronic billing, invoice submissions, budgeting, and timekeeper requests. - Excellent verbal and written communication skills. - Ability to maintain calm disposition in high stress environment. - Willingness to learn; flexibility to adapt to all situations. - Associate's degree preferred, but not required. Requirements - The hourly pay range of $32-36/hour, depending on experience. - Overtime paid at 1.5× the regular hourly rate, as needed. - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700). - Employee Assistance Program through HealthAdvocate. - Employees receive a monthly technology reimbursement of $60. - Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%. - Vacation time is accrued annually at the employee’s base rate. - Paid parental leave at base pay. Benefits - 37.5-hour standard workweek designed to promote balance and prevent burnout. - Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year). - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative. - Firm-wide charitable giving program. - Numerous social and off-site events each year to enrich your relationships with your colleagues.

Role Description Join Tyson & Mendes as a Senior Counsel on our Complex Trial Teams, where insurance defense meets innovation. We are expanding our teams and seeking accomplished Senior Counsel ready to make an impact in the courtroom and beyond. - Lead Complex Trials: Represent clients in high-exposure and complex insurance defense cases, including cases involving catastrophic injury, wrongful death, property damage, and professional liability. - Case Strategy and Planning: Develop and execute case strategies, including risk assessment, discovery, motion practice, and trial preparation. - Client Advisement: Work closely with clients, insurance carriers, and adjusters to provide clear legal advice, case assessments, and updates on case developments. - Litigation Management: Oversee all stages of litigation, including pleadings, discovery, depositions, pre-trial motions, and settlement negotiations. - Courtroom Representation: Serve as lead counsel in jury trials, bench trials, and mediations, presenting cases effectively and persuasively. - Team Leadership and Mentorship: Supervise and mentor junior attorneys, paralegals, and support staff, ensuring high-quality work and compliance with best practices. - Collaboration with Experts: Collaborate with expert witnesses, including medical, forensic, engineering, and economic experts, to strengthen case arguments. Qualifications - Juris Doctor (JD) from an accredited law school. - Active license to practice law in California and eligibility to practice in federal courts. - 8+ years of experience in insurance defense litigation with a strong focus on complex trial work. - Demonstrated success as lead trial counsel in multiple high-stakes cases. - Strong knowledge of civil procedure, tort law, insurance law, and trial strategies. - Proven ability to manage and prioritize a large, demanding caseload with limited oversight. - Exceptional oral advocacy, legal writing, and negotiation skills. - Strong client relationship management skills with an ability to communicate complex legal strategies effectively. - Background in catastrophic injury, construction defect, or professional liability cases preferred. - Experience with e-discovery tools and case management software. - Membership in local or national trial lawyer associations is a plus. Requirements - The base salary for this position ranges from $160,000-$190,000 annually, depending on experience and qualifications. - Attorneys are eligible for an annual billable hours bonus ranging from $10,000 and then aggregating with $7,500 for every additional tier. - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employer contribution for health/vision/dental/life coverage is $700-$1,700). - Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%. - Student loan repayment assistance or 529 college savings plan (full-time attorneys after one year with the firm) $100-$200/month. - Paid parental leave at base pay. - Employees receive a monthly technology reimbursement of $60. Benefits - Employee Assistance Program through HealthAdvocate. - Comprehensive in-house training and leadership development opportunities. - Firm Provided CLE Programs and Paid Bar License Renewal Fees. - Flexible vacation policy for attorneys. - Defined pathway to partnership. - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative. - Firm-wide charitable giving program. - Numerous social and off-site events each year to enrich your relationships with your colleagues. - Flexible Work Model: Remote, hybrid, or onsite options available.

Role Description We're looking for a billing compliance professional who has been in the weeds; someone who has audited timekeeper entries line by line, pushed back on attorneys when entries didn't hold up, and written appeals that resulted in successful resolutions. You know your UTBMS codes. You know when a narrative is going to get cut before it ever reaches the carrier. And when the billing guidelines don't have a clear answer, you make a sound judgment call, in alignment with the spirit of carrier guidelines, and own it. This is a high-volume role with real variety, steady audit work, alongside special projects that require you to shift gears quickly, reprioritize, and perform at a high level under pressure. You'll work within a collaborative, fully remote team that communicates directly, respects each other's expertise, and expects everyone to bring their best. If you've spent years building expertise in this niche and you're looking for a team that actually values it, this is for you. This position reports to the Director of Quality Assurance and the Head of Legal Operations, and collaborates closely with the Billing Department. This is a fully remote position. Our entire team works 100% remotely, and we are built to operate that way with strong communication, clear expectations, and mutual accountability. For candidates located near one of our office locations, optional hybrid arrangements are available but never required. The right candidate is someone who takes ownership, communicates proactively, and thrives with autonomy. Responsibilities - Conduct front-end pre-bill audits for insurance defense matters before invoices are submitted to carriers. - Perform line-by-line invoice review to verify accuracy, reasonableness, and compliance with carrier billing guidelines and UTBMS task codes. - Identify billing discrepancies based on carrier requirements, industry standards, and litigation practices and make corrections before submission. - Communicate directly with attorneys, paralegals, and billing staff to resolve non-compliant entries, including navigating pushback with professionalism and persistence. - Prepare, submit, and track formal billing appeals; coordinate with the billing department to adjust invoices following appeal outcomes. - Build and analyze compliance reports in Excel to identify timekeeper performance trends and systemic billing issues. - Escalate recurring billing trends or compliance risks to management for resolution. - Manage the Billing Compliance inbox, triaging and prioritizing incoming requests. - Contribute to special projects including large-scale compliance initiatives and carrier-specific audit reviews as assigned. - Exercise sound independent judgment when billing guidelines are ambiguous or silent, acting in alignment with the spirit of carrier guidelines, and communicate your rationale clearly. Qualifications - Minimum 3–5 years of direct front-end bill review experience in an insurance defense law firm, or equivalent experience with an e-billing platform provider (e.g., CounselLink, Bottomline, Legal Tracker) supporting insurance defense billing compliance, timekeeping oversight, or litigation defense matters. - Proven ability to audit billable hours for attorneys, paralegals, and other timekeepers prior to carrier submission. - Strong knowledge of UTBMS task codes, carrier billing rules, and common rejection reasons. - Demonstrated experience preparing and submitting successful billing appeals including strong written communication skills and the ability to construct persuasive, well-documented appeal narratives. - Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and building custom reports to identify trends and support audit findings. Excel fluency is essential; we will train on internal processes, but this skill must come with you. - High comfort operating in a high-volume billing environment with competing deadlines, shifting priorities, and periodic large-scale special projects. - Demonstrated ability to exercise sound independent judgment when billing guidelines are ambiguous or silent, acting in alignment with the spirit of carrier guidelines. - Strong written and verbal communication skills with a professional, direct style. Requirements - Prior experience as a timekeeper (paralegal, legal assistant, or similar role) in a litigation environment, candidates who have billed time themselves bring a practical understanding of how entries are constructed and where compliance issues originate. - Direct litigation experience in an insurance defense, civil litigation, or related legal setting. - Familiarity with carrier billing portals and billing guidelines across multiple major insurance carriers (P&C, commercial, and specialty lines). - Experience with e-billing platforms such as CounselLink, Bottomline/Legal eXchange, Legal Tracker, BillBlast, TyMetrix 360, or similar. - Familiarity with billing guidelines across multiple insurance carriers. - Bachelor's degree or equivalent combination of education and direct experience. Benefits - The hourly pay range of $30-37/hour, depending on experience. - Overtime paid at 1.5× the regular hourly rate, as needed. - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700). - Employee Assistance Program through HealthAdvocate. - Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%. - Vacation time is accrued annually at the employee’s base rate. - Paid parental leave at base pay. - Employees receive a monthly technology reimbursement of $60. - 37.5-hour standard workweek designed to promote balance and prevent burnout. - Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year). - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative. - Firm-wide charitable giving program. - Numerous social and off-site events each year to enrich your relationships with your colleagues.

Role Description - Organize and categorize incoming items in the Conflicts inbox to ensure timely and accurate processing. - Run conflicts checks on new requests. Analyze and review the resulting conflicts reports to identify potential adversities or conflicts related to new client matters, incoming attorneys, Client Relations articles, and other relevant inquiries. - Conduct detailed research on prospective clients, involved parties, and their corporate affiliations by utilizing internal and external databases. - Communicate with attorneys regarding potential conflicts, evaluate responses, and assist with resolution efforts with professionalism and attention to detail. - If a conflict arises, assist in resolving it by conducting detailed searches and preparing written analyses when needed. - Correspond with clients to confirm required documentation and verify case information. - Verify that acknowledgements have been sent and follow up with attorneys as needed to ensure completion. - Send follow-up communications for matters pending rates, assignment, or analysis to ensure timely progression. - Assist in implementing ethical screens as needed to manage confidentiality and conflict requirements. - Maintain and regularly update the New Files Tracker to monitor new files, Client Relations requests, additional conflicts, and all other conflicts checks. - Download, review, and save incoming documents; ensure timely delivery to responsible attorneys and support staff. - Collaborate effectively with departmental staff, attorneys, paralegals, legal assistants, and firm management to support the Conflicts process and firm-wide initiatives. - Create or update standard operating procedures (SOPs) for Conflicts processes as needed to ensure accuracy and consistency. - Submit receipts in accordance with company expense reporting procedures. - Assist with additional Conflicts-related projects as assigned to support departmental goals and initiatives. Qualifications - Preferred minimum of 2–3 years of experience in a law firm Conflicts Department, New Business Intake Department, Risk Management Department, or a similar legal support role. - Prior experience as a paralegal, legal researcher, or conflicts professional in a law firm environment. - Paralegal Certificate preferred, or completion of an ethics course through a paralegal program. - Experience performing conflicts searches, analyzing conflicts reports, and identifying potential legal and ethical conflicts. - Experience researching corporate structures, including parent companies, subsidiaries, and affiliated entities. - Knowledge of legal intake, new business intake, and matter-opening procedures preferred. - Overall understanding of corporate law practice and applicable legal ethics rules. - Strong analytical, critical-thinking, and problem-solving skills, with the ability to interpret complex information, identify inconsistencies, and make sound recommendations. - Strong research skills utilizing both internal and external resources. - High proficiency in Microsoft Office, Microsoft Excel, and Adobe Acrobat; experience with ProLaw preferred. - Excellent organizational skills, attention to detail, and ability to manage multiple priorities while meeting deadlines in a fast-paced environment. - Ability to work independently with minimal supervision, exercise sound judgment, and adapt to changing priorities and business needs. - Demonstrated commitment to maintaining strict confidentiality and handling sensitive information with discretion and professionalism. - Excellent listening, verbal, written, interpersonal, and customer service skills, with the ability to communicate effectively with attorneys, staff, and internal and external stakeholders at all levels of the organization. - Strong work ethic, collaborative approach, and commitment to continuous improvement and process enhancement. - Ability to work a minimum of 7.5 hours per day (8:30 a.m.–5:00 p.m. Pacific Time); overtime may be required to meet business needs and special project deadlines. Benefits - The hourly pay range of $32-45/hour, depending on experience. - Overtime paid at 1.5× the regular hourly rate, as needed. - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700). - Employee Assistance Program through HealthAdvocate. - Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%. - Vacation time is accrued annually at the employee’s base rate. - Paid parental leave at base pay. - Employees receive a monthly technology reimbursement of $60. - 37.5-hour standard workweek designed to promote balance and prevent burnout. - Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year). - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative. - Firm-wide charitable giving program. - Numerous social and off-site events each year to enrich your relationships with your colleagues.

Role Description Join Tyson & Mendes as a Senior Counsel specializing in Lemon Law Defense & Consumer Litigation. We are expanding our team and seeking a California-licensed Senior Counsel with strong Lemon Law defense experience to represent manufacturers and corporate clients in high-exposure Song-Beverly Consumer Warranty Act and consumer litigation matters across California. - Develop a case theme that is more compelling than any plaintiff ploy for sympathy or anger. - Refuse to accept mediocrity, the average, the standard or the norm in anything. - Independently handle court appearances, depositions, briefs and trials. - Work as part of a team with all levels of experiences. - Routine communications with clients. - Cultivate relationships with the firm’s existing and future clients. - Provide leadership and direction with respect to less experienced attorneys. Qualifications - JD from an ABA approved school. - Must be licensed in the State of California. - 8+ years of solid litigation experience, specifically with litigation support, deposition and trial preparation. - 5+ years of litigation experience handling Lemon Law defense matters. - 2+ years of CRLA, tenant advocacy, or housing litigation experience. - 2+ years of General Liability defense experience. - Ability to manage full case handling responsibilities, including all facets of discovery and trial. - Experience handling insurance defense matters preferred. - Experience with time management systems. - Proficiency in MS Suite, specifically Word, PowerPoint and Outlook. - Ability to think and act independently and with minimal supervision. - Outstanding listening, verbal and written communication skills. - Professional appearance and demeanor. Requirements - The base salary for this position ranges from $160,000-$190,000 annually, depending on experience and qualifications. - Attorneys are eligible for an annual billable hours bonus ranging from $10,000 and then aggregating with $7,500 for every additional tier. - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employer contribution for health/vision/dental/life coverage is $700-$1,700). - Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%. - Student loan repayment assistance or 529 college savings plan (full-time attorneys after one year with the firm) $100-$200/month. - Paid parental leave at base pay. - Employees receive a monthly technology reimbursement of $60. Benefits - Employee Assistance Program through HealthAdvocate. - Comprehensive in-house training and leadership development opportunities. - Firm Provided CLE Programs and Paid Bar License Renewal Fees. - Flexible vacation policy for attorneys. - Defined pathway to partnership. - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative. - Firm-wide charitable giving program. - Numerous social and off-site events each year to enrich your relationships with your colleagues. - Flexible Work Model: Remote, hybrid, or onsite options available.

Role Description Tyson & Mendes is looking for an Accounts Receivable Collections Specialist to join our Accounting Department. A successful candidate has experience working in a law office or professional services firm, is proficient with legal billing software and Excel, and is comfortable speaking on the phone on a daily basis. Responsibilities - Tracks and collects past due monies and pending appeals from clients at a minimum of 20-25 reach outs per day - Responsible for the collection of 300+ accounts/invoices at any given time - Records and updates collection notes pursuant to firm guidelines - Prepares, updates, and analyzes collection reports daily - Liaison between the Firm and Clients with respect to collections - Ensures all communications with Clients are professional in nature while keeping and improving client relations - Works collaboratively with members of the Accounting team to resolve past due balances - Performs other duties and projects as assigned Qualifications - 2+ years collection experience at a professional services firm, experience with an insurance defense firm a HUGE plus - Microsoft Office Suite of products (particularly Excel) and 10-key - Strong communication, problem solving and analytical skills - High level of confidence and professionalism in written and verbal communication internally and externally - Ability to maintain calm disposition in high stress environment - Willingness to learn and adapt to changes - Excellent organization skills and attention to detail Requirements - The hourly pay range of $28-31/hour, depending on experience - Overtime paid at 1.5× the regular hourly rate, as needed - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700) - Employee Assistance Program through HealthAdvocate - Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5% - Vacation time is accrued annually at the employee’s base rate - Paid parental leave at base pay - Employees receive a monthly technology reimbursement of $60 Benefits - 37.5-hour standard workweek designed to promote balance and prevent burnout - Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year) - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative - Firm-wide charitable giving program - Numerous social and off-site events each year to enrich your relationships with your colleagues

Role Description TYSON & MENDES is looking for an IT Help Desk Technician to be remote support assisting firm employees nationwide. This candidate is responsible for troubleshooting issues and determining the best course of action for a solution, as well as problem-solving for multiple locations and platforms including ongoing technical support to remote area networks, Internet, and EDI communications. A successful IT Technician must have a good, working knowledge of computer software and hardware and a variety of internet applications, networks, Microsoft 365, and Windows operating system. The ideal candidate will also have great troubleshooting abilities, a sense of urgency, and attention to detail. This position is either an 8:30am-5:00pm or 9:00am-6:00pm Pacific Time shift. You will report directly to the IT Supervisor. Responsibilities - Administer end-user workstations and support end-user activities utilizing Microsoft Windows - Analyze and resolve network hardware and software failures if/when they occur - Daily management and training of network devices and security, Document Management Systems, Microsoft Office Suite, WAN/LAN, including remote computing solutions and desktop support - Ability to translate technology to non-technical staff and users - Provide orientation and guidance to users on how to operate new software and computer equipment - Maintenance and dissemination of desktop hardware including peripherals and hardware driver installation - Identify and resolve issues related to desktop hardware and software issues both locally and at remote locations - Ability to research and collaborate in resolving issues associated with software applications - Maintain records/logs of repairs and fixes within ZenDesk - Other priorities and projects as assigned Qualifications - 2+ years of relevant work experience in a service desk or help desk role - Associates’ degree or higher in Computer Science, Engineering, or a related discipline - CompTIA A+ certification preferred - Experience working in ZenDesk, ServiceNow, FreshDesk or a similar ticketing system preferred - Experience working with and troubleshooting wireless network support - Experience working in a Windows, Microsoft 365, Exchange, and Azure environment - MacOS and iOS knowledge/experience a plus - Working knowledge of LAN/WAN networking - Ethernet, cabling, hubs, network protocols, printers/scanners/copiers, LCDs, and multimedia presentation technologies support - Excellent ability to troubleshoot hardware and software issues - Excellent technical and problem-solving skills - Outstanding organizational and time-management skills - Excellent written and communications skills - Excellent interpersonal skills and an understanding of technical resources - Outstanding sense of urgency - Experience working in an ITIL or ITSM environment required - Experience writing and/or contributing to team documentation library preferred Requirements - The hourly pay range of $25-35/hour, depending on experience - Overtime paid at 1.5× the regular hourly rate, as needed - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700) - Employee Assistance Program through HealthAdvocate - Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5% - Vacation time is accrued annually at the employee’s base rate - Paid parental leave at base pay - Employees receive a monthly technology reimbursement of $60 Benefits - 37.5-hour standard workweek designed to promote balance and prevent burnout - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative - Firm-wide charitable giving program - Numerous social and off-site events each year to enrich your relationships with your colleagues

Role Description The candidate is responsible for the leadership of a team ranging from two to four Technical Support Engineers and will be responsible for providing technical guidance to function, troubleshooting issues, and determining long-term solutions to resolve problems. This role reports to the Director of IT Support. Responsibilities - Manage and motivate a team of technical support engineers. - Collaborate with IT management to implement best practices and drive continuous improvement. - Provide high-level technical assistance for complex issues escalated by the team. - Troubleshoot hardware, software, network, and security problems across the firm's IT infrastructure. - Manage and resolve high-priority incidents, ensuring adherence to SLAs. - Maintain expert knowledge of legal-specific applications and technologies. - Meet departmental KPIs and metrics as provided. - Analyze support metrics and user feedback to identify areas for improvement. - Implement and optimize IT service management processes and tools. - Develop and maintain documentation, knowledge base articles, and standard operating procedures. - Collaborate with other IT teams to enhance overall service delivery. - Communicate effectively with attorneys and staff at all levels of the organization. - Provide white-glove support for all users. - Conduct training sessions on new technologies and best practices. Qualifications - 5+ years of experience in IT support roles, with at least 2 years in a leadership capacity, required. - Familiarity with legal-specific software such as document management systems and e-discovery platforms, a plus. - ITIL certification or CompTIA, preferred. - Excellent communication skills, both verbal and written. - Positive attitude, attention to detail, high EQ. - Excellent problem-solving and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple priorities. - Proficiency in troubleshooting hardware and software issues. - Experience with remote support tools and ticketing systems. - Knowledge of cloud technologies and mobile device management. - Understanding of IT security best practices and compliance requirements. - Familiarity with scripting languages (e.g., PowerShell, Python) for automation. - Strong knowledge of Windows OS environments. Requirements - 5+ years of experience in IT support roles, with at least 2 years in a leadership capacity, required. - Familiarity with legal-specific software such as document management systems and e-discovery platforms, a plus. - ITIL certification or CompTIA, preferred. - Excellent communication skills, both verbal and written. - Positive attitude, attention to detail, high EQ. - Excellent problem-solving and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple priorities. - Proficiency in troubleshooting hardware and software issues. - Experience with remote support tools and ticketing systems. - Knowledge of cloud technologies and mobile device management. - Understanding of IT security best practices and compliance requirements. - Familiarity with scripting languages (e.g., PowerShell, Python) for automation. - Strong knowledge of Windows OS environments. Benefits - The hourly pay range of $38-43/hour, depending on experience. - Overtime paid at 1.5× the regular hourly rate, as needed. - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700). - Employee Assistance Program through HealthAdvocate. - Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%. - Vacation time is accrued annually at the employee’s base rate. - Paid parental leave at base pay. - Employees receive a monthly technology reimbursement of $60. - 37.5-hour standard workweek designed to promote balance and prevent burnout. - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative. - Firm-wide charitable giving program. - Numerous social and off-site events each year to enrich your relationships with your colleagues.

Role Description Join Tyson & Mendes – Where Insurance Defense Meets Innovation as an Associate Attorney. Please note: An active bar license in the State of CA is required. At Tyson & Mendes, we’re more than a national litigation firm—we’re a force for change in insurance defense and trial advocacy. Known for our cutting-edge approach and our bold mission to stop Nuclear Verdicts®, we set the standard for results-driven representation across the country. We’re growing fast—and looking for sharp, motivated attorneys who want to do meaningful work, win in the courtroom, and be part of a firm that’s redefining legal excellence. Responsibilities - Develop compelling case strategies that cut through emotional arguments and drive results - Set a higher standard—challenge mediocrity and push for excellence in every aspect of your work - Independently manage court appearances, depositions, motion practice, and trials - Collaborate seamlessly with attorneys and staff at all experience levels - Maintain consistent and professional communication with clients - Build and nurture relationships with existing and prospective clients - Mentor and provide guidance to junior attorneys, contributing to team growth and success Qualifications - Juris Doctor (JD) from an ABA-accredited law school - Active bar license in the state of CA - 1–8 years of solid litigation experience, including case strategy, depositions, and trial preparation - Ability to independently manage a full caseload, from discovery through trial - Prior insurance defense experience preferred - Familiarity with litigation timekeeping and billing systems - Proficient in Microsoft Word, Outlook, and PowerPoint - Self-motivated with strong critical thinking and problem-solving skills - Excellent written, verbal, and interpersonal communication abilities - Professional appearance and demeanor Requirements - The base salary for this position ranges from $115,000-160,000 annually, depending on experience and qualifications - Attorneys are eligible for an annual billable hours bonus ranging from $10,000 and then aggregating with $7,500 for every additional tier - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employer contribution for health/vision/dental/life coverage is $700-$1,700) - Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5% - Student loan repayment assistance or 529 college savings plan (full-time attorneys after one year with the firm) $100-$200/month - Paid parental leave at base pay - Employees receive a monthly technology reimbursement of $60 Benefits - Employee Assistance Program through HealthAdvocate - Comprehensive in-house training and leadership development opportunities - Firm Provided CLE Programs and Paid Bar License Renewal Fees - Flexible vacation policy for attorneys - Defined pathway to partnership - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative - Firm-wide charitable giving program - Numerous social and off-site events each year to enrich your relationships with your colleagues - Flexible Work Model: Remote, hybrid, or onsite options available