The IMA Group

Role Description The IMA Group is hiring a Tier 1 Scheduler for upcoming training classes. This full-time role focuses on scheduling medical and psychological examinations and managing inbound and outbound calls in a fast-paced environment. - Schedule medical and psychological exam appointments - Manage inbound and outbound calls - Enter and maintain accurate scheduling data - Communicate with clients, providers, and internal teams Qualifications - High school diploma or equivalent - 1+ year clerical, call center, or customer service experience - Strong computer skills Benefits - $16/hour - Comprehensive health, dental, and vision insurance - Generous PTO, paid holidays, and a floating holiday - 401(k) with employer matching - LTD, STD, FSA, voluntary life & AD&D - Company-paid life insurance & AD&D - Paid maternity and paid parental leave - Tuition reimbursement & student loan repayment assistance (tax-free) Company Description The IMA Group is an Affirmative Action/Equal Opportunity Employer. - Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. - Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. - Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

Role Description The IMA Group is seeking a detail-oriented Scheduling Specialist to support the daily operations of our Scheduling Department. This role is ideal for someone with healthcare scheduling or call center experience who enjoys coaching others, solving problems, and improving operational efficiency. - Monitor scheduler productivity and prepare daily/weekly performance reports. - Support, coach, and train Scheduling team members to ensure quality and productivity goals are met. - Assist with onboarding and training new Scheduling and Call Center employees. - Handle escalated scheduling and customer service issues. - Identify workflow challenges and recommend process improvements. - Assign and monitor daily work to ensure timely completion. - Assist with employee timekeeping, PTO requests, and departmental projects. - Support coordination of hospital agreements for ancillary testing. Qualifications - Previous healthcare scheduling, medical office, or call center experience required. - Leadership, training, or mentoring experience preferred. - Excellent communication, customer service, and organizational skills. - Ability to multitask in a fast-paced environment. - Proficiency with Microsoft Office and scheduling software. Benefits - Monday–Friday schedule - Competitive pay - Medical, dental, and vision insurance - 401(k) with company match - Paid Time Off and paid holidays - Career growth opportunities - Supportive, collaborative team environment Company Description The IMA Group is an Affirmative Action/Equal Opportunity Employer. - Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. - Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. - Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

Role Description The IMA Group is seeking a highly organized Scheduling Coordinator to support our Pennsylvania BDD provider scheduling team. In this role, you'll coordinate provider reschedules, optimize appointment availability, and ensure schedules are updated accurately and efficiently. This is an excellent opportunity for someone who thrives in a fast-paced, detail-oriented environment and enjoys working collaboratively. - Coordinate daily provider reschedules based on requests from the Provider Relations team. - Move appointments up when availability allows or place patients into the scheduling queue as needed. - Complete scheduling adjustments for priority exam double bookings. - Monitor schedules, identify conflicts, and communicate issues to the Scheduling Supervisor. - Maintain accurate scheduling records while adhering to HIPAA, OSHA, and company policies. - Collaborate with internal teams to provide exceptional scheduling support and customer service. Qualifications - High school diploma or equivalent required. - Previous scheduling, administrative, customer service, or healthcare experience preferred. - Strong organizational skills with excellent attention to detail. - Ability to prioritize multiple tasks in a fast-paced environment. - Excellent communication and computer skills, including Microsoft Office. Company Description The IMA Group is an Affirmative Action/Equal Opportunity Employer. - Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. - Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. - Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

Role Description The IMA Group is seeking a detail-oriented and motivated Scheduling Team Leader to support our growing Scheduling Department. This role is ideal for someone with scheduling, customer service, or call center experience who enjoys helping teams succeed while ensuring appointments are scheduled accurately and efficiently. As a Scheduling Team Leader, you'll serve as a key resource for scheduling staff, helping monitor productivity, resolve scheduling challenges, and ensure daily operational goals are met. You'll work closely with leadership while supporting appointment scheduling for disability evaluations, occupational health services, and other lines of business. - Support and guide scheduling staff to ensure daily work is completed accurately and on time - Monitor scheduler productivity and performance, providing updates to management - Assist with assigning and tracking team tasks - Identify scheduling issues and communicate solutions to leadership - Help coordinate department projects and special assignments - Participate in training initiatives and support process improvements - Schedule appointments as needed while maintaining excellent customer service - Maintain HIPAA compliance and confidentiality standards Qualifications - High school diploma or GED required - At least 1 year of clerical, administrative, scheduling, or customer service experience - Previous scheduling or call center experience preferred - Strong organizational, communication, and problem-solving skills - Ability to multitask in a fast-paced environment - Proficiency with computer systems and data entry Benefits - Stable, growing healthcare organization - Collaborative and supportive team environment - Opportunities for professional growth and development - Comprehensive benefits package for eligible employees Company Description The IMA Group is an Affirmative Action/Equal Opportunity Employer. - Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. - Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. - Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

Role Description The IMA Group is hiring Tier 1 Schedulers for upcoming training classes. This full-time role focuses on scheduling medical and psychological examinations and managing inbound and outbound calls in a fast-paced environment. - Schedule medical and psychological exam appointments - Manage inbound and outbound calls - Enter and maintain accurate scheduling data - Communicate with clients, providers, and internal teams Qualifications - High school diploma or equivalent - 1+ year clerical, call center, or customer service experience - Strong computer skills Requirements - 40 hours per week - Saturday and Sunday availability required - Shifts between 8:00 AM – 6:00 PM - Scheduled 2–3 weekdays in addition to weekends - Weekdays are not fixed (may include consecutive days such as Wednesday–Sunday) Benefits - $16/hour - Comprehensive health, dental, and vision insurance - Generous PTO, paid holidays, and a floating holiday - 401(k) with employer matching - LTD, STD, FSA, voluntary life & AD&D - Company-paid life insurance & AD&D - Paid maternity and paid parental leave - Tuition reimbursement & student loan repayment assistance (tax-free) Company Description The IMA Group is an Affirmative Action/Equal Opportunity Employer. - Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. - Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers, including behavioral health and physical medicine specialty services. - Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

Role Description The IMA Group is seeking a detail-oriented Clinical Operations Assistant to join our team in a fully remote role. This position plays a key role in supporting clinical operations by coordinating appointments, reviewing medical documentation, maintaining records, and ensuring a seamless experience for clients and providers. This position is not considering candidates from New York City, Chicago, California, Colorado, or Washington states at this time. What You'll Do: - Schedule and coordinate client appointments - Review medical records and diagnostic reports to ensure all required documentation is complete - Obtain and process exam requests through electronic and manual systems - Enter and maintain accurate information in internal databases - Follow up on outstanding diagnostics and retrieve reports as needed - Communicate with clinical offices, clients, and internal teams - Reconcile billing discrepancies and assist with administrative processes - Manage calendars, files, correspondence, and reports - Respond to emails and assigned tasks within established timeframes - Perform data entry and other administrative duties as assigned Qualifications - High School Diploma required - Minimum 2 years of clinical, medical office, scheduling, or administrative experience - Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel - Strong organizational skills and attention to detail - Excellent communication and customer service skills - Ability to manage multiple priorities in a fast-paced environment Requirements - Preferred Qualifications: - Medical secretary or medical office background - Previous scheduling experience - Bilingual skills Benefits - Fully remote work environment - Collaborative and supportive team culture - Opportunity to make an impact in healthcare operations - Comprehensive benefits package for eligible employees Company Description The IMA Group is an Affirmative Action/Equal Opportunity Employer. - Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. - Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. - Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

Title: Speech-Language Pathologist (SLP) – Assessment-Only Role in Albany, NY Location: Albany, New York Department: Speech Language Pathologists Job Description: Speech-Language Pathologist (SLP) – Assessment-nly Role Albany, NY | Part-Time (1 Day/Week) | $80–$90/hr If you're an SLP looking to step away from therapy caseloads, IEP meetings, and ongoing treatment plans, this flexible assessment-only opportunity may be a strong fit. The IMA Group is seeking a Speech-Language Pathologist in Albany, NY to perform pediatric speech and language evaluations for disability determinations. This role is focused entirely on clinical assessments and documentation, offering a structured, low-caseload alternative to traditional school or outpatient settings. Key Responsibilities - Conduct standardized speech and language evaluations - Review medical, developmental, and educational records - Prepare clear, concise, structured evaluation reports - Provide objective findings to support disability reviews Candidate Qualifications - Master’s degree in Speech-Language Pathology - Active New York SLP license or eligibility to obtain - Pediatric evaluation experience preferred - Strong clinical reasoning and written communication skills What Makes This Role Different - One consistent day per week commitment - No therapy, treatment plans, or progress monitoring - No IEP meetings or ongoing caseload management - Evaluation-focused clinical work only - Competitive hourly rate ($80–$90/hr) - Excellent supplemental income opportunity - Streamlined reporting system and administrative support This role is well-suited for SLPs working in schools, early intervention, outpatient clinics, or private practice who want to maintain clinical practice while gaining flexibility and reducing workload demands. The IMA Group is an Affirmative Action/Equal Opportunity Employer Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities. #LI-EG1 #LI-ONSITE

Role Description IMA is seeking a Full Stack Developer to join our growing technology team. This fully remote role offers the opportunity to build and maintain enterprise web applications while contributing to innovative AI-driven initiatives across the organization. This position is not considering candidates from New York City, Chicago, California, Colorado, or Washington states at this time. - Develop and maintain enterprise web applications - Troubleshoot and resolve application issues - Collaborate with technical and business teams to deliver new features - Support modernization and AI-related projects - Write clean, scalable, and maintainable code Qualifications - Strong experience with C# - Experience with ASP.NET, .NET Framework, or .NET Core - Experience with React, Python, or similar front-end technologies - SQL Server/database development experience - Knowledge of HTML, CSS, and JavaScript - Strong problem-solving and communication skills - Ability to work independently in a remote environment Requirements - Experience with AI tools such as Claude Code, GitHub Copilot, or similar (Nice to Have) - Familiarity with Azure or cloud platforms (Nice to Have) - Experience with Git and API integrations (Nice to Have) Benefits - 100% remote work environment - Competitive salary - Long-term stability and growth - Opportunity to work on exciting AI and cloud initiatives - Collaborative, innovative team culture

Role Description The IMA Group is seeking a Provider Network Development & Relations Specialist to help grow and strengthen our national provider network supporting Disability, Workers' Compensation, Employer Services, and Independent Medical Examination (IME) programs. This role combines provider recruitment, account management, and network development. - Serve as a strategic partner to physicians and healthcare practices, building relationships that expand our provider panel, improve market coverage, and support long-term network growth across the country. - Develop and expand provider relationships across priority markets and specialties. - Engage physicians, practice administrators, and healthcare groups to grow The IMA Group's provider network. - Identify geographic and specialty coverage gaps and execute targeted network expansion strategies. - Serve as the primary relationship manager for assigned providers and practices. - Maintain ongoing provider engagement to support retention, satisfaction, and long-term partnership growth. - Coordinate provider onboarding, credentialing, and activation activities. - Build and manage a pipeline of prospective providers, practices, and healthcare organizations. - Collaborate with internal operations, credentialing, and leadership teams to support network development initiatives. - Track outreach activity, provider engagement metrics, and network growth performance. Qualifications - Bachelor's degree in Business, Healthcare Administration, Communications, Marketing, or a related field (or equivalent experience). - 2+ years of experience in provider relations, physician liaison, healthcare business development, account management, network development, physician recruitment, or a related field. - Demonstrated success building relationships with physicians, medical groups, or healthcare organizations. - Experience working with physician practices, healthcare networks, or provider organizations. - Strong consultative communication and relationship management skills. - Ability to identify opportunities, influence stakeholders, and drive network growth. - Strong Excel, CRM, and reporting capabilities. - Ability to work independently in a remote environment. Requirements - Experience managing pipelines, territory development, or account portfolios. - Knowledge of disability, workers' compensation, IME, or related healthcare services. - Experience supporting multi-state provider networks. - Experience with credentialing, provider onboarding, or healthcare contracting. Benefits - Remote work environment with nationwide impact. - Opportunity to directly influence network growth and provider engagement strategy. - Collaborative and mission-driven healthcare organization. - Exposure to multiple healthcare service lines and specialties. - Competitive salary and comprehensive benefits package. - Growth opportunity within a rapidly expanding national provider network. Company Description The IMA Group is an Affirmative Action/Equal Opportunity Employer. Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

Role Description The Vice President (VP) of Human Resources will serve as the senior People leader for The IMA Group. Reporting directly to the CEO and serving as a core member of the Senior Leadership Team, this executive will architect and execute IMA's People strategy across a complex, multi-state, multi-division workforce and will play a pivotal role supporting M&A activities as the company continues to grow. The VP will lead a team of 15+ professionals supporting 950+ employees and 3000+ Independent Contractors. This is a hands-on leadership role requiring both strategic vision and operational execution. The VP of HR will own: - Full-cycle talent acquisition and workforce planning - Employee relations and HR business partner functions - Policy development, deployment, and compliance (including URAC, SOC 1, SOC 2, and healthcare-specific regulatory requirements) - Provider credentialing - Total rewards, benefit administration, and open enrollment - HR data, analytics, and reporting - Workplace safety, loss prevention, and workers' compensation - Training and development - Onboarding and retention programs - M&A diligence and integration of acquired companies Qualifications - 10-15 years of progressive HR experience, with at least 5 years in a senior HR leadership role - Demonstrated experience as a strategic HR partner to C-Suite and senior executives - Proven track record managing HR in a multi-state, distributed workforce - Experience in healthcare, medical services, or a highly regulated industry - Hands-on HRIS management experience (Paycom experience a strong plus) - Deep knowledge of federal and multi-state employment law and HR compliance - Experience leading employee relations, including investigations and conflict resolution - Strong benefits administration and total rewards experience Requirements - Prior experience working in a Private Equity/Venture Capital backed business with an ability to operate effectively in a fast-paced, growth-oriented environment - Experience with provider credentialing in a medical services organization - Familiarity with HIPAA and privacy requirements - Experience supporting M&A activity or organizational integrations - SHRM-SCP or SPHR certification Benefits - Base salary of $180,000 - $220,000, commensurate with experience and location - Annual performance bonus - Equity participation package, offering the opportunity to become a shareholder in a privately held, PE-backed company - Full benefit package including PTO, medical, dental, vision, life, STD, LTD, 401(k), +++