Stripe

• Be an indirect tax subject matter expert (global VAT/GST) for our Merchant of Record product, specifically managing the complexity of shifting tax liability via marketplace and agency rules. • Support Stripe’s expansion into new international markets, ensuring SMP remains compliant with varying global tax regulations. • Participate in policy matters affecting indirect taxes internationally. • Collaborate with the international indirect tax compliance team, and the international accounting teams on VAT/GST compliance, assisting with the ongoing enhancement of the indirect tax compliance processes. • Supporting management of indirect tax audits and other indirect tax matters involving tax authorities internationally. • Work with other tax team members and product and engineering teams to help define requirements and collaborate on the design and build of tax solutions for the MoR product. • Promote indirect tax awareness and knowledge including training and liaising with business and tax partners on changes to indirect tax legislation, systems, policies and processes.

• Build and maintain fraud rulesets to prevent transaction level fraud losses, including ongoing monitoring and measurements of precision and recall. • Conduct advanced data analysis of structured and unstructured data sets to proactively identify emerging fraud attacks impacting Stripe and its users. • Collaborate closely with product, risk, and operations teams to proactively identify and mitigate fraud exposure. • Investigate, conduct root cause analysis, and deploy remediations to prevent future complex and distributed fraud attacks. • Investigate and take action against anomalous clusters of transactions based on account activity, processing volume, or other risk indicators while minimizing negative impacts to Stripe users. • Respond to incidents involving complex fraud schemes to quickly mitigate exposure to Stripe, its users, and financial partners. • Utilize analytics to identify & implement initiatives to automate manual processes and workload across the organization. • Create visualizations, dashboards, and queries to drive visibility and oversight into impact, performance, loss risks, and user experience. • Utilize Stripe tools & systems to enable systematic actioning of fraudulent merchants, maintaining an extremely high level of accuracy to prevent negative user experience.

Role Description As a Payments Fraud Investigator, you will play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You will conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential in developing and enhancing investigative processes and programs. Responsibilities - Analyze high risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors. - Lead root cause analyses to identify gaps in current systems, policies and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders. - Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network. - Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks. - Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions. - Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes. Qualifications - 3+ years of experience conducting complex investigations. - 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders. - Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges. - Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements. - User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset. - Ability to travel to vendor locations for up to 10% of the year. Requirements - Experience in payments, e-commerce, social media, or fintech, mitigating digital/card-not-present fraud. - Experience investigating and mitigating card testing and account takeover attacks. - Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows. - Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations.

Title: Software Engineer Location: New York United States Job Description: Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities - Work on projects that span technologies, systems, and processes in order to design, build, test, and ship great code every day. - Build a great customer experience centered around navigating and actioning on products for internal teams and Stripe users using our infrastructure. - Scope and lead medium to large technical projects that align with Stripe’s broad strategic initiatives. - Develop and execute against both short- and long-term roadmaps, make effective technical trade-offs that consider business priorities, user experience, and a sustainable technical foundation. - Deliver value through a strong collaborative approach with customers and cross-functional stakeholders across Stripe. - Debug production issues across services and several levels of the stack. This includes Ruby, Typescript, Scala and internal tooling. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor’s degree or foreign equivalent in Computer Science, Software Engineering, Computer Engineering or a related field, plus 1 year of Software development work experience. Qualifying experience may be gained before, during, or after education. Position also requires the following: - 1 year of experience in designing and building software solutions in Ruby, Typescript, Python, Scala, Java, C/C++, Haskell, Ocaml, or React; - 1 year of experience in designing and building software using Event Monster, Cron, GraphQL, gRPC, Airflow, Spark, or Presto/SQL queries or integration with external libraries or APIs; - 1 year of experience in designing and solving software problems using advanced algorithms and data structures; and - 6 months of experience in designing and implementing inter-process communication, memory management techniques, file systems, storage management, and addressing concurrency and synchronization challenges using system-level programming. Salary: $156,800.00 - $235,200.00/yr. This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week Up to 50% remote work permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. NY14 #LI-DNI In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Office locations New York Job type Full time We look forward to hearing from you At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

• Support the development and execution of global public affairs strategies that advance Stripe’s policy and business objectives. • Coordinating with regional Government Affairs, Policy Development, Communications, and Marketing leads to adapt global narratives and campaigns for local markets, ensuring meaningful data and proof points to support policy and advocacy efforts. • Execute external engagement activities, including outreach to policymakers, industry groups, and partner organizations, under senior direction. • Draft and maintain clear messaging, briefing materials, talking points, and short-form collateral for internal and external audiences. • Support the management of stakeholder relationships (e.g., trade associations, think tanks, NGOs, partner companies) and maintain stakeholder tracking. • Help organize events and convenings that bring Stripe leaders, users, and partners into policy conversations. • Support measurement and reporting of global public affairs activities and contribute to team processes and project management.

• Serve as the primary technical and operational contact for key financial partners, fostering and maintaining strategic relationships and technical collaboration. • Work with internal Engineering, Product, and Partner Management teams and external partners to define and deliver technical onboarding and integrations, ensuring performance SLAs are met. • Define, implement, and monitor partner health and performance metrics to meet and exceed partner expectations. • Collaborate with Product, Engineering, and Partnerships to drive reliability and product efficiency; lead alignment for the Global Banks pillar’s technical and operational needs. • Oversee and scale incident response processes, coordinate RCA (root cause analysis), and drive prevention and remediation plans. • Analyze operational data to identify trends and recommend improvements that streamline partner operations and enhance the Stripe experience. • Build and manage relationships with Bank partner senior technology/operations counterparts; facilitate engagement between Stripe leadership and partner stakeholders.

Role Description Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments – building for Unified Commerce. With Terminal, businesses can unify their in-person and online experiences, unlocking payments use cases that are right for their business model. Within Terminal, the Developer Productivity team empowers mobile, full-stack and embedded/firmware engineers to ship high-quality products quickly and safely. Our work is critical to supporting Stripe’s in-person payment products and, ultimately, to helping increase the GDP of the internet. As an engineer on this team, you’ll shape and deliver major pieces of tooling and infrastructure and help raise the bar for developer experience across Terminal. Responsibilities - Design, build and maintain tools, libraries and infrastructure that improve the productivity of Terminal engineers across mobile, backend and embedded systems. - Collaborate closely with mobile engineers to understand their workflows and pain points and translate them into practical short-term and long-term solutions. - Contribute to and improve our build, CI/CD and test automation systems for Terminal SDKs, Android apps and firmware. - Work with stakeholders across Terminal to prioritize work, balance competing needs and ensure your solutions integrate cleanly into existing workflows. - Own projects end-to-end, from problem discovery and design through implementation, rollout and ongoing operation. - Participate in code reviews, design discussions and documentation to maintain a high bar for code quality, reliability and developer experience. - Mentor other engineers in areas such as build, test and release best practices, helping to spread strong developer productivity practices across the team. Qualifications - BS or MS in Computer Science or a related field, or equivalent practical experience. - 6+ years of software engineering experience, including meaningful experience with backend systems and at least one of: Android/mobile or embedded/firmware development. - Experience designing, implementing and maintaining production systems or developer tooling. - Understanding of how to build scalable, reliable and observable services, pipelines, or tooling. - Experience owning projects from design through implementation, rollout and ongoing support. - Ability to thrive in a collaborative environment involving multiple stakeholders and subject matter experts. - Strong communication skills and the ability to explain technical concepts clearly to different audiences. - Based in the PST time zone. Preferred Qualifications - Proficiency in one or more of: Kotlin, Java, or Go. - Experience building tools or platforms to improve developer productivity, with clear empathy for internal developer users. - Experience with CI/CD tooling and pipelines (e.g. Jenkins, GitLab CI, GitHub Actions) and modern build systems. - Experience designing and maintaining automated testing infrastructure (e.g. integration/end-to-end tests, test orchestration, or reducing test flakiness). - Experience with Android build and test tooling (e.g. Gradle, emulators, device farms) or firmware build pipelines. - Experience in payments, point-of-sale, or hardware-integrated systems is a plus.

• Define Link's consumer positioning and messaging: Develop and continuously evolve Link's core value proposition and messaging framework for consumers • Lead go-to-market for product launches: Own the end-to-end GTM strategy for new Link features and consumer experiences • Shape the product roadmap: Be the voice of the consumer in product planning • Partner with Brand Marketing: Work in lockstep with the Brand Marketing team • Drive consumer research and insights: Commission and synthesize user research and market data • Define and track consumer growth metrics: Set KPIs across the consumer marketing funnel • Influence senior leadership: Communicate product strategy and marketing results clearly to Stripe leadership

• Counsel the global product team on a range of issues relating to the adoption of artificial intelligence in all facets of Stripe’s business, including data protection and privacy law, consumer protection, and product development • Closely collaborate with teams across Stripe (including, engineering, partnerships, privacy and security teams) to deliver pragmatic and actionable legal advice to your clients on a range of issues related to the product development lifecycle - from initial scoping to launch • Draft, review, and update internal and external-facing foundational terms and documents for Stripe’s products and service offerings • Stay up-to-date on laws and regulations dealing with consumer financial data access; analyze laws, regulatory updates, industry trends to proactively advise clients of potential product impacts • Participate as a proactive business partner to your product team and build a trusted advisor relationship offering key legal and strategic business input in evolving Stripe and its product roadmap and strategy

• Define the AI specialist: what it knows, how it engages, where it draws the line, and when it hands off. Own the product vision, strategy, and roadmap. • Launch and scale the inbound motion across chat, voice, and email for prospects and new users seeking help with products, pricing, and getting started. Drive rapid iteration on answer quality and resolution rates. • Build the triage and qualification layer. The AI specialist must assess the user it is engaging with, understand the size and complexity of the opportunity, and route accordingly: guiding smaller users through their full journey while qualifying larger prospects and handing them to sales with rich context. • Define escalation paths to the vendor support team and sales team. Ensure that handoffs are seamless, context is preserved, and no user interaction is left unresolved. • Scale past the first interaction into onboarding and cross-sell, helping users activate products, discover new ones, and grow their usage of Stripe. • Leverage Stripe's existing product recommendation, merchant context, onboarding systems, and outreach platform rather than rebuilding from scratch. • Own the revenue this motion produces. Define success metrics and maintain accountability from conversion through expansion, including pipeline generated through AI-qualified leads. • Partner with engineering, AI/ML, design, data science, marketing, sales, and support to execute at pace while maintaining Stripe's bar for quality and trust.