Role Description This is a remote position. RCM Staff BPO is hiring a part-time Eligibility and Prior Authorization Specialist to support a physical therapy practice. The specialist will: - Verify insurance eligibility and benefits - Obtain prior authorizations - Document payer requirements - Help ensure patients are cleared before scheduled services This role requires strong attention to detail, consistent follow-up, and experience working with U.S. health insurance plans. Qualifications - At least 2 years of experience with U.S. healthcare insurance - Experience with eligibility verification and prior authorizations - Familiarity with commercial insurance and government health plans - Experience using payer portals and insurance websites - Strong written and spoken English - Excellent attention to detail and follow-up skills - Ability to work independently and manage multiple patient accounts - Reliable internet connection and a suitable remote workspace Requirements - Experience supporting physical therapy, rehabilitation, or pediatric practices - Experience using SimplePractice - Familiarity with Oregon insurance plans - Experience verifying therapy benefits and visit limitations Schedule - Part-time position - Must be available during Pacific Time business hours - Final schedule will be determined based on practice needs Work Arrangement - Remote - Philippines-based applicants preferred

Role Description A MHLS HR Assistant takes ownership of employee contacts ensuring that each case is accepted and resolved with a high degree of problem solving and customer obsession. They build customer trust through empathetic and personalized conversations by assessing and adjusting the case management plan to each employee’s changing needs. A MHLS HR Assistant manages their workload effectively to meet SLAs and productivity goals. They use high judgment, critical thinking and rationale to balance process adherence with employee’s needs. They resolve inquiries holistically by referring to available documentation such as: - Frequently asked questions - Knowledge base articles - Standard operating procedures They escalate when these cannot be resolved. They respond to employee impacting issues that may arise during the benefits event and ensure that proper communication and documentation occurs, even when information is limited. A MHLS HR Assistant consistently consults and collaborates with partner teams on process changes in an effort to resolve cross-functional issues to update and improve policies. Qualifications - Strong call center experience Requirements - This is a Contract position based out of FRESNO, CA. - Pay range: $21.00 - $21.00/hr. - Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Role Description We're excited to announce a new Employee Relations Specialist (Bilingual) position is available in Florida! We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and engagement. Responsibilities - Work with managers and employees as needed to understand, monitor, and resolve complaints and conduct investigations as needed. - Support consistent policy interpretation and application of HR policies. - Provide objective coaching and counseling services to managers and employees. Guide managers through the appropriate steps to be taken for corrective action due to disciplinary or performance issues. - Recommend appropriate programs for specific employee situations. - Guide managers in addressing performance-related issues. Support the involuntary exit process and conduct exit interviews when needed. - Provide the business with consultative support throughout investigations by facilitating the process for either disciplinary or performance-related issues. Qualifications - Bilingual in English & Spanish is required. - A high level of energy & a positive attitude. - HR professional certifications preferred. - A minimum of five years of employee relations experience. - Knowledge of and experience conducting workplace investigations and responding to EEOC claims. - Sensitivity in working with confidential information. - Proven teamwork capabilities. - Strong oral and written communication skills. - Excellent project management skills, including planning and organizational skills. - Attentive to details and deadlines; ability to manage multiple initiatives. - Open to feedback and suggestions to improve your skills and attributes. - An effective communicator with a “how can I help you” attitude. - Thrives in a fast-paced environment. - Background and credit check, pre-employment drug screening, and employment verification required. Benefits - Medical plans with choices to fit your needs. - Dental and Vision insurance options. - Health Savings Account (HSA) with employer contribution. - Financial security benefits including 401(k) Plan. - Company-paid life insurance + additional voluntary life. - Paid short-term disability + options for long-term disability. - Supplemental life insurance with critical illness insurance and accident insurance. - Vacation program accruing immediately upon hire. - Sick time when you need it. - Paid holidays + floating holidays to celebrate those special times. - Company-sponsored wellness initiatives. - Continuous education with development programs and more.

Role Description The Senior Human Resources Business Partner (Sr HRBP) serves as a strategic business partner to various business unit groups, exercising independent judgment to provide expert advice on HR-related matters, including employee relations, talent management, workforce planning, and compliance with labor laws and company policies. The Sr HRBP works closely with HR and business unit leadership as a trusted advisor and thought partner to shape and drive strategic HR direction that optimizes people, structure, and culture, with the goal of achieving business results and fostering a positive work environment. Acts as the primary HR contact and strategic advisor for assigned business units in the areas of: - Recruitment - Employee relations - Benefits - Compensation - Performance management - Talent development Qualifications - 8+ years progressive experience in human resources roles required - 5+ years experience in an HR Business Partner or related role directly supporting senior leadership with demonstrated ability to operate independently required - 2+ years experience providing strategic HR recommendations and innovative solutions for complex business and operational challenges with minimal oversight required - Bachelor Degree in Arts/Sciences (BA/BS) Human Resources Management Preferred Requirements - SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management (SHRM) Preferred Upon Hire - SHRM Senior Certified Professional (SHRM-SCP) - Society for Human Resource Management (SHRM) Preferred Upon Hire - Professional in Human Resources (PHR) - HR Certification Institute (HRCI) Preferred Upon Hire - Senior Professional in Human Resources (SPHR) - HR Certification Institute (HRCI) Preferred Upon Hire Benefits - Comprehensive benefits package Major Responsibilities - (35%) HR Consulting - Maintain a deep, forward-looking understanding of the organization's current needs and future direction. - Actively influence leadership discussions by providing proactive insight and recommending people strategies aligned with business objectives. - Independently gather and analyze data to develop, drive, and implement effective plans for resolution. - Leverage deep HR expertise to advise on complex, ambiguous people-related challenges. - Represent client group interests within the HR function on program initiatives and activities. - Independently diagnose complex organizational challenges using data and business insights. - (25%) Workforce Planning - Identify division needs and opportunities for development and succession plans. - Lead complex workforce structure changes, including job description development and change management. - Serve as a strategic partner to business leadership and Talent Acquisition throughout the recruitment and onboarding process. - Serve as the primary HR advisor on base pay recommendations for assigned client groups. - Lead on organizational design and capability building. - Lead change adoption, guiding leaders and teams through complex structural and cultural change. - (20%) Performance Management & Employee Relations - Partner with leadership to shape year-round performance management activities. - Lead divisional management in performance management, coaching, training, and disciplinary actions. - Serve as a trusted advisor on complex employee relations issues. - Independently lead and conduct thorough internal investigations related to employee relations issues. - Lead employee separation activities, exercising independent judgment. - Serve as a trusted advisor and coach to senior leaders on leadership effectiveness. - (20%) HR Administration - Exercise sound judgment to interpret HR policy in complex situations. - Support the implementation of HR programs and change initiatives. - Partner with HR functional teams to deliver integrated solutions. - Take an active leadership role in cross-functional HR projects. - Serve as a subject matter expert (SME) to the broader HR team. - Manage current and accurate headcount reporting and org charts. - Responsible for all HR activities in support of assigned client groups. - Ensure timely, accurate administration of HR tasks. - Mentor and coach less experienced HRBPs. Knowledge, Skills, Abilities - Deep, cross-functional knowledge across HR functional areas. - Working knowledge of employment law and regulations. - Advanced knowledge of HR principles and practices. - Must adhere to the highest degree of professionalism and confidentiality. - Ability to provide high integrity and trust. - Ability to drive HR strategies and programs from concept to execution. - Consultative and relationship-building skills. - Strong interpersonal skills. - Strong analytical and problem-solving skills. - Strong business acumen. - Organized, result-oriented individual. - Outstanding verbal, listening, and written communication skills. - Proficient in Microsoft Office and HRIS. Physical Demands - Stationary Position/Seated: Frequently - Communicate/Talking: Frequently - Communicate/Hearing: Frequently - Repetitive Motions: Frequently - Seeing/Observing: Frequently Travel Requirements - 20% Driving Domestic: Essential Pay Range $108,900.00 - $166,125.00. Salary to be determined by education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.