Staples Promotional Products

• Complete customer account setup tasks, including majors, logo codes, billing accounts, and related internal account components. • Partner with credit, field sales, and internal teams to support timely financial onboarding and account activation. • Process customer vendor forms, new account paperwork, and related onboarding documentation with accuracy and attention to detail. • Research and validate customer information, including GPO affiliation checks, strategic account verification, and other account setup requirements. • Respond to field sales and internal partners regarding onboarding status, documentation needs, and account setup questions. • Use internal systems, Excel, account screens, and reporting tools to enter, validate, track, and update onboarding information. • Troubleshoot onboarding, billing, documentation, account setup, and system-related issues, escalating complex matters when needed. • Support service-level expectations, including timely responses and account setup completion within department guidelines. • Contribute to process improvement efforts that strengthen onboarding accuracy, efficiency, consistency, and customer experience.

• Keep accounts payable work moving by processing, verifying, and reconciling VR-related invoices, payments, and transactions accurately and on time. • Serve as a trusted point of contact for vendors and internal business partners, building productive relationships and fostering collaboration to resolve payment and invoice-related issues. • Evaluate invoice, payment, and account discrepancies, exercising sound judgment to determine appropriate resolutions and escalate risks when necessary. • Build positive vendor relationships by responding to invoice or payment questions and helping resolve issues quickly. • Support month-end close by reviewing VR expenditures, maintaining documentation, and helping ensure financial activity is complete and accurate. • Turn VR expense data into useful reports that help business partners understand payment activity and spending trends. • Analyze payment trends, aging balances, and recurring issues to identify risks, recommend corrective actions, and improve overall vendor experience. • Partner with Finance stakeholders to support compliant accounts payable processes and identify ways to make workflows more efficient. • Influence positive business outcomes by balancing vendor needs, company policies, and financial controls when making day-to-day decisions.

• Responsible for driving approximately $2.5MM+ in annual sales revenue. • Establish, build, and expand relationships with existing and potential customers at multiple levels in the organization. • Navigate regional and national purchasing agreements to sell print into multiple levels of the organizations. • Responsible for scheduling and attending face-to-face presentations with high level decision makers. • Use a consultative selling method to identify customer needs and develop a value-added proposition. • Work collaboratively with print sourcing to assure accurate, timely, and professional delivery of customer's products. • Implement a sales strategy to achieve revenue and margin objectives through new/expanded program development and growth in assigned accounts. • Partner with Staples Business Advantage Sales team to sell print services to large commercials and enterprise sized customers. • Utilize Staples CRM system on a consistent daily basis to self-manage selling activity, contacts, deals, strategies, reporting, and communications.

• Prospect and win new small-to-medium business customers within a defined territory • Build and manage a robust pipeline through proactive outreach using phone, video, face-to-face meetings, and digital tools • Set and conduct appointments with key decision-makers to uncover business needs and position solutions • Apply consultative selling techniques to identify opportunities and recommend customized product and service solutions • Effectively communicate Staples’ value proposition across product categories and services • Utilize CRM and sales tools (e.g., SFDC, Tenfold, prioritized call lists) to optimize productivity and track activity • Collaborate with internal partners, including customer support and category specialists, to close deals and ensure successful onboarding • Onboard and ramp newly won accounts to drive adoption, retention, and long-term growth • Analyze customer industries and buying processes to deliver insights and tailored solutions • Continuously refine your sales approach based on feedback and market trends

• Prospect for new business customers, set appointments, develop new accounts, and expand Staples’ customer base within an assigned territory. • Use a consultative sales approach to understand customer needs and recommend solutions aligned to the Staples value proposition. • Partner with sales support, product category experts, customer service, and account management teams to ensure customer needs are met. • Manage sales activity and performance expectations, including phone calls, emails, meetings, wins, and quota goals. • Develop and deliver compelling presentations virtually, in person, or through a hybrid approach based on market needs. • Serve as a peer mentor for new hires and support onboarding through best-practice sharing and field guidance. • Lead regional best-practice calls and contribute ideas that improve sales processes, techniques, tools, and customer outcomes. • Act as a subject matter expert on key tools and processes, including Salesforce, HVS, Sales Spot, and Price Right. • Support additional assignments as needed, including stepping in for Assistant Sales Manager responsibilities when appropriate.

• Prospect for new business customers, set appointments, develop new accounts, and expand Staples’ customer base within an assigned territory. • Use a consultative sales approach to understand customer needs and recommend solutions aligned to the Staples value proposition. • Partner with sales support, product category experts, customer service, and account management teams to ensure customer needs are met. • Manage sales activity and performance expectations, including phone calls, emails, meetings, wins, and quota goals. • Develop and deliver compelling presentations virtually, in person, or through a hybrid approach based on market needs. • Serve as a peer mentor for new hires and support onboarding through best-practice sharing and field guidance. • Lead regional best-practice calls and contribute ideas that improve sales processes, techniques, tools, and customer outcomes. • Act as a subject matter expert on key tools and processes, including Salesforce, HVS, Sales Spot, and Price Right. • Support additional assignments as needed, including stepping in for Assistant Sales Manager responsibilities when appropriate.

• Coach, mentor, and develop new hire sellers to help them build strong sales habits and role readiness. • Partner with Learning & Development to facilitate monthly new hire boot camps and reinforce onboarding objectives. • Deliver training reinforcement, assess seller progress, and measure onboarding success to support retention and adoption. • Regularly review new hire training content and partner with stakeholders to recommend updates that keep onboarding relevant and effective. • Prepare sales activity reports, communications, and follow-up updates for the AVP Midmarket Business Development and Area Sales Managers. • Successfully recruit, train, and support new sellers as they transition into their permanent sales teams. • Create detailed development plans for each new hire seller and ensure a smooth handoff to their permanent Area Sales Manager. • Serve as the primary interface between Sales, Sales Effectiveness, and Sales Enablement as it relates to tools and process for the AD, AS and B2B role. • Work closely with Area Sales Managers, B2Bs, Senior Account Developers, Account Developers, and Account Specialists to ensure tools and processes are communicated, adopted, and effective.

• Develop and implement a strategic prospecting plan for high-value accounts. • Collaborate with the Revenue Management Team and Sales Engineer to make informed pricing decisions based on competitive spend analysis, servicing needs, and future commitments. • Partner with internal resources, including support teams, account executives, and category experts, to meet customer requirements and ensure a seamless onboarding experience. • Build and deliver impactful presentations tailored to prospect needs, both virtually and in person. • Map a sales strategy for large potential customers, leveraging collaboration with category experts to close deals. • Maintain detailed knowledge of Staples’ products and services to address customer challenges effectively. • Utilize prescribed sales tools to prioritize activities, document customer engagements, and drive efficiency.

• Coordinate EHS program activities and support execution of key initiatives across the Supply Chain network. • Partner with EHS, Operations, Asset Protection, Fulfillment, Distribution, Delivery Operations, and Risk Management teams to identify operational needs and support program implementation. • Collaborate with senior EHS leadership to develop and execute scalable program rollout strategies across multiple sites. • Monitor project milestones, timelines, and implementation progress while identifying risks, barriers, and opportunities for improvement. • Communicate program performance, updates, and action plans to stakeholders and business leaders. • Support compliance with OSHA, EPA, DOT, and applicable state and local regulations through program administration and continuous monitoring. • Coordinate OSHA recordkeeping activities, including review of OSHA 300 logs and reporting processes. • Assist with safety audits, compliance reviews, corrective actions, and follow-up activities. • Analyze data, identify trends, and develop insights that support safety performance and environmental improvements. • Track key performance indicators (KPIs) and create reports that provide visibility into program effectiveness and execution progress. • Support evaluation, implementation, and adoption of EHS tools, dashboards, workflows, and reporting solutions. • Contribute to continuous improvement initiatives that enhance operational efficiency, consistency, and safety outcomes.

• Develop and implement a strategic prospecting plan for high-value accounts. • Collaborate with the Revenue Management Team and Sales Engineer to make informed pricing decisions based on competitive spend analysis, servicing needs, and future commitments. • Partner with internal resources, including support teams, account executives, and category experts, to meet customer requirements and ensure a seamless onboarding experience. • Build and deliver impactful presentations tailored to prospect needs, both virtually and in person. • Map a sales strategy for large potential customers, leveraging collaboration with category experts to close deals. • Maintain detailed knowledge of Staples’ products and services to address customer challenges effectively. • Utilize prescribed sales tools to prioritize activities, document customer engagements, and drive efficiency.