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Role Description We are looking for a highly creative, performance-driven Ecommerce Creative Designer who understands how to build visual content that not only looks exceptional, but also drives engagement, conversion, and revenue. This is not a traditional graphic design role. We are looking for someone who thinks like both a designer and a marketer — someone who understands DTC ecommerce, consumer psychology, paid social creative, retention marketing, and modern digital storytelling. You will play a key role in shaping the visual identity and marketing creative across various platforms. The ideal candidate thrives in fast-moving ecommerce environments and can produce high-quality creative quickly without sacrificing brand consistency or performance. If you love consumer brands, understand what makes content convert, and enjoy working across multiple creative formats, this role is for you. What You’ll Be Responsible For - Social Media & Paid Creative - Design engaging creative assets for Instagram, TikTok, Facebook, Pinterest, and emerging social platforms. - Create static graphics, carousels, stories, promotional assets, GIFs, and short-form video content. - Develop creative for both organic social campaigns and paid advertising initiatives. - Design mobile-first assets optimized for performance marketing and conversion. - Collaborate with the marketing team on ad concepts, hooks, creative testing, and campaign iterations. - Stay current on DTC trends, platform best practices, and evolving consumer behavior. - Email Marketing Design - Design visually compelling, conversion-focused email campaigns in platforms such as Klaviyo. - Build creative for: - Product launches - Promotions and seasonal campaigns - Retention and lifecycle flows - Abandoned cart and customer nurture sequences - Optimize layouts and visuals for mobile-first ecommerce experiences. - Collaborate closely with marketing and ecommerce teams to align creative with campaign objectives and revenue goals. - Ecommerce & Shopify Creative - Design homepage banners, collection graphics, landing page assets, and promotional web creative. - Support ongoing updates and merchandising within Shopify. - Create digital assets for product launches and promotional campaigns. - Ensure visual consistency across website, email, and social touchpoints. - Help improve the overall customer journey through thoughtful and conversion-focused design. - Creative Production & Content Execution - Edit photos and videos for digital campaigns and social media content. - Resize and adapt creative across multiple platforms and ad formats. - Assist with campaign ideation, creative brainstorming, and visual storytelling. - Support marketing initiatives tied to promotions, product launches, retention, and acquisition. - Work cross-functionally with ecommerce, marketing, and product teams to execute campaigns efficiently. - AI & Workflow Optimization - Utilize AI tools such as ChatGPT, Claude, Gemini, and emerging creative technologies to improve workflow efficiency and production speed. - Use AI-assisted workflows for: - Creative ideation - Copy generation - Content planning - Asset variation creation - Creative optimization - Stay informed on evolving AI and ecommerce marketing technologies. Qualifications - 3+ years of experience in ecommerce design, digital marketing design, or DTC creative production. - Strong portfolio showcasing: - Ecommerce creative - Paid social assets - Email marketing design - Digital campaigns - Social content - Strong understanding of DTC/ecommerce marketing and performance-driven creative. - Proficiency in: - Adobe Photoshop - Adobe Illustrator - Adobe Premiere Pro - Experience creating mobile-first creative optimized for paid social platforms. - Strong understanding of typography, branding, layout, and visual storytelling. - Ability to manage multiple projects in a fast-paced environment. - Excellent communication and organizational skills. Preferred Experience - Experience working with U.S.-based consumer or ecommerce brands. - Experience with short-form video editing for Reels, TikTok, or paid ads. - Motion graphics or animation experience. - Familiarity with AI-assisted creative workflows. - Understanding of ecommerce funnels, customer retention, and lifecycle marketing. - Familiarity with: - Shopify - Klaviyo - Meta Ads creative best practices - Ecommerce merchandising What We’re Looking For - A highly creative designer who also understands marketing strategy. - Someone who understands how creative impacts engagement, conversion, and brand growth. - Strong aesthetic judgment and attention to detail. - A proactive self-starter who moves quickly while maintaining high-quality output. - Someone comfortable operating in a fast-moving ecommerce environment. - A collaborative team player who communicates clearly and takes ownership. Success in This Role Looks Like - High-performing creative that improves engagement and conversion. - Consistent, on-brand execution across all marketing channels. - Fast turnaround times without sacrificing quality. - Strong collaboration with marketing and ecommerce teams. - Proactive contribution to campaign ideation and creative strategy. - Continuous improvement through creative testing and iteration. To Apply - Please submit: - Resume - Portfolio showcasing ecommerce, email, social, and digital marketing work - Examples of: - Paid social creative - Email campaigns - Shopify or ecommerce design work - Short-form video content - Any relevant experience with: - Shopify - Klaviyo - AI-assisted creative workflows - DTC ecommerce brands

Role Description We are looking for a motivated and detail oriented Recruiter to join our team. The Recruiter will be responsible for sourcing, screening, interviewing, and coordinating candidates throughout the hiring process. The ideal candidate is proactive, organized, and skilled at building strong relationships with both candidates and hiring managers. - Source and attract qualified candidates through job boards, LinkedIn, referrals, and networking - Review resumes and conduct initial candidate screenings - Coordinate and schedule interviews with hiring managers - Maintain clear and professional communication with candidates throughout the recruitment process - Build and maintain talent pipelines for current and future hiring needs - Manage candidate information within the ATS and ensure records are updated accurately - Work closely with hiring managers to understand role requirements and hiring priorities - Prepare candidate summaries and present shortlisted candidates to clients or internal stakeholders - Negotiate offers and assist candidates through the onboarding process - Meet recruitment KPIs and hiring deadlines Qualifications - Previous experience in recruitment, talent acquisition, or human resources - Strong communication and interpersonal skills - Ability to multitask and manage multiple roles simultaneously - Experience using LinkedIn Recruiter, job boards, and applicant tracking systems - Strong attention to detail and organizational skills - Ability to work independently in a fast paced environment - Proficiency in Microsoft Office and Google Workspace Requirements - Experience recruiting for remote or international positions - Experience working with US based clients or companies - Knowledge of Boolean search techniques and sourcing strategies Benefits - Remote work environment - Growth and development opportunities - Collaborative and supportive team culture - Competitive compensation structure

Role Description We are seeking a proactive, highly organized, and detail-oriented Executive Administrative Assistant to support leadership with day-to-day administrative coordination, operational support, scheduling, and communication management. This is an excellent opportunity for someone who thrives in a fast-paced logistics environment and wants to become a long-term strategic support partner within the business. This role goes far beyond basic admin support. You will serve as a key operational extension of leadership, helping maintain organization across: - Scheduling - Customer communication - Documentation - Internal coordination - Logistics-related administrative tasks The ideal candidate is: - Exceptionally organized - Responsive and dependable - Comfortable managing multiple priorities simultaneously - Strong in written and verbal English communication - Able to work independently with minimal oversight - Tech-savvy and process-oriented Experience supporting executives, logistics companies, freight forwarding teams, transportation operations, or customer service environments is highly preferred. Qualifications - 2+ years of Executive Assistant, Administrative Assistant, Operations Assistant, or Logistics Coordinator experience - Strong English communication skills (written and verbal) - High attention to detail and organizational ability - Ability to multitask and prioritize effectively - Comfortable working in a fast-moving environment - Strong sense of ownership and accountability - Proficiency with: - Google Workspace or Microsoft Office - Excel / Google Sheets - Calendar management tools - Email and communication platforms Preferred: - Experience in logistics, freight forwarding, transportation, shipping, or supply chain operations - Customer service or dispatch coordination experience - Experience supporting business owners or executives directly - Familiarity with CRM systems or logistics software - Experience working remotely with U.S.-based companies Requirements - Manage calendars, appointments, and scheduling coordination - Organize meetings and prepare follow-up notes/action items - Assist leadership with inbox management and communication follow-through - Coordinate travel arrangements and meeting logistics when needed - Maintain internal documentation, SOPs, and operational records - Assist with invoicing, billing coordination, and vendor communication - Help coordinate shipping documentation and operational workflows - Communicate with clients regarding shipment updates and scheduling - Track operational tasks and ensure deadlines are met - Maintain accurate records across spreadsheets, systems, and internal trackers - Support customer service inquiries and escalation coordination - Assist with dispatching, routing coordination, and shipment administration when needed - Serve as a reliable point of contact between leadership, customers, and vendors - Follow up proactively on outstanding items and operational tasks - Escalate issues quickly and communicate solutions clearly - Help improve internal organization and administrative processes Benefits - Long-term remote opportunity - Direct exposure to company leadership - Growth potential into operations or management responsibilities - Stable full-time EST schedule - Collaborative and entrepreneurial work environment

Role Description We are looking for a highly organized, detail-oriented Report Writer and Operations Associate to support a core function of the business. This role is primarily focused on writing, editing, organizing, and delivering detailed client-facing reports, while also supporting operational coordination, follow-up management, research tasks, and internal systems organization. The ideal candidate is an exceptional written communicator who thrives in detail-heavy work, can manage multiple moving pieces simultaneously, and enjoys building structure within fast-growing organizations. You will work closely with the founding team and play a meaningful role in helping scale operational systems and client delivery processes. Why This Role Is Exciting - Meaningful work focused on improving people’s health and living environments - High ownership and visibility across reporting, operations, systems, and process improvement - Opportunity to help build foundational systems within a rapidly growing company - Exposure to a high-performing and entrepreneurial leadership team - Strong long-term growth potential as the company scales Key Responsibilities - Draft, edit, proofread, and finalize detailed client-facing reports - Manage report timelines, revisions, quality assurance, and delivery coordination - Maintain report SOPs, templates, workflows, and documentation - Ensure consistency, clarity, accuracy, and professionalism across all written materials - Coordinate report handoffs and follow-up communication internally - Draft responses to customer questions and follow-up items - Track outstanding action items to ensure nothing falls through the cracks - Conduct research on products, environmental solutions, and related recommendations - Organize and maintain customer-related documentation and notes - Build and maintain SOPs, internal trackers, checklists, and process documentation - Help improve operational workflows and organizational systems - Assist with recurring operational coordination and reporting tasks - Support dashboard creation, data organization, and process visibility - Identify operational inefficiencies and help implement scalable solutions Qualifications - Exceptional written English and strong editing/proofreading ability - High attention to detail and strong organizational skills - Prior experience in technical writing, scientific writing, research-heavy writing, or other detail-oriented written work - Ability to manage multiple priorities independently without constant oversight - Strong process orientation and comfort working within structured workflows - Comfortable working mostly US business hours with substantial overlap with Pacific Time - Strong problem-solving ability and proactive communication skills Nice-to-Have Qualifications - Interest in health, wellness, environmental health, or toxin exposure - Experience supporting operations or internal business systems - Familiarity with AI tools such as ChatGPT or Claude for research and workflow efficiency - Experience using Google Workspace, CRMs, project management tools, or operational tracking systems - Experience in startups, consulting, healthcare, research, or operations-heavy environments Ideal Candidate Profile - Loves creating order from complexity - Enjoys writing, editing, and refining detailed information - Is naturally proactive and process-oriented - Can balance analytical thinking with strong communication - Thrives in fast-paced startup environments - Wants broad operational exposure and long-term growth opportunities

Role Description We are a high-growth, 15-person technology services organization. To this point, we have operated without a formal project management resource—our engineers have successfully self-managed their workloads, partnering with the sales team to handle client communications. As we scale, we are looking for a Project Administrator to step in as our central operational hub. Crucial Note on Team Culture: This is not a heavy, PMP-style "overlord" project management position. Our engineering team is highly capable and protective of their autonomy; they do not need a manager telling them how to do their work. Instead, we need a helpful, proactive administrative coordinator who keeps our systems pristine, coordinates the details of our week-to-week delivery pipelines (most of our customer engagements are 1-week turnaround projects), and ensures that next steps are clearly scheduled and tracked. This is a primarily internal-facing role requiring exceptional email etiquette, strong cross-departmental coordination, and the ability to maintain momentum without administrative friction. Key Responsibilities - Project Coordination & Scheduling - Set up, schedule, and coordinate project kickoff meetings, ensuring that all necessary engineers, salespeople, and stakeholders are aligned with clear agendas and timelines. - Monitor the queue when accounts purchase a package, actively tracking and executing the operational next steps required to transition the account from sales to active delivery. - Follow established checklists to set up folders, configure project records in our tracking tools, and document standard delivery procedures. - Pipeline Hygiene & Account Re-engagement - Regularly audit our project tracking pipelines, identifying and administratively "cleaning up" old or stagnant projects that have not been touched in a while. - Support sales and account managers by identifying dormant projects and executing outreach templates to re-engage accounts and push projects to formal closure. - Monitor the progress of our high-velocity, 1-week projects, ensuring that handoffs are smooth and team members are nudged for deliverables. - Documentation, Reporting & Administration - Serve as the central note-taker for major internal project meetings, capturing decisions, clarifying action items, and distributing summaries promptly. - Look at basic operational reports to ensure engineers are allocated properly and that administrative blockers are resolved before they delay a project. - Maintain professional, clear, and high-frequency communication between sales, engineering, and support to keep everyone on the same page. Qualifications - 2–4 years of experience in project coordination, administrative assistance, or operations support within a technology or professional services team. - Highly comfortable working with modern project management boards, Google Workspace, and CRM databases (Salesforce experience is a major plus). - You love a good checklist and are motivated by seeing projects systematically completed and moved to "Archive." Requirements - You have a collaborative, helpful disposition. You see yourself as an enabler of the technical team, not their boss. - Near-native English fluency (written and spoken) is required. You write clear, polite, and concise emails that get quick responses from busy internal teammates and external accounts. - You are comfortable tracking multiple, rapid, 1-week projects simultaneously rather than managing one giant, multi-month corporate program.

Role Description Client is looking for candidates who are familiar with various automation tools and possess a skillset more closely aligned with a full-stack developer. Responsibilities include: - API Integrations: - Build and maintain API integrations to connect CRM platforms to third-party tools, ensuring seamless and efficient data flow. - Assist with API setups, integrations, and troubleshooting. - Connect and maintain integrations between HubSpot and various client CRMs, including Mindbody, Mariana Tek, ClubReady, and similar platforms. - AI Automations: - Create and manage AI automations to streamline internal operations and enhance client processes. - CRM Management (HubSpot Focus): - Manage and optimize our CRM (HubSpot), including accurate data entry, effective segmentation, and workflow setup to support client campaigns and internal processes. - Support automation and technical workflows across Meta and Google Ads ecosystems. - Technical Troubleshooting: - Collaborate with the tech team to troubleshoot technical issues and implement effective solutions, ensuring minimal downtime and optimal system performance. - Web Asset Management: - Manage and update web assets, including WordPress and Next.js sites, ensuring they are user-friendly, optimized, and aligned with the company’s branding. - Client Portal Development Support: - Support the development of new features for our client portal, focusing on functionality, scalability, and user engagement. - Project Updates: - Provide regular updates on projects, ensuring alignment with company’s goals and timely completion. Qualifications - Minimum 2 Years experience - Excellent English Communication: Strong written and verbal English communication skills are essential, with a proactive approach to providing updates and managing tasks remotely. - Problem-Solving Skills: Ability to troubleshoot technical issues independently and collaborate effectively with a team to implement lasting solutions. - Remote Work Capability: Comfortable working remotely and able to align your working hours closely with US time zones. - Proven experience in web design and development. - Hands-on experience with Meta Ads and Google Ads platforms from a technical or automation perspective. - Strong knowledge of CRM systems, specifically HubSpot, including workflows, segmentation, and reporting. - Hands-on experience with APIs, including building and maintaining integrations between platforms like HubSpot, Meta Ads, and various third-party tools. - Proficiency in creating automations with tools like Zapier, with a focus on best practices and efficiency. - Proficiency in Zapier, BaseDash, WordPress, Next.js. Preferred Qualifications - Experience working with multiple client CRMs in an agency environment. - Basic scripting or automation experience using tools such as Zapier, Make, or similar. - Familiarity with the wellness and fitness industry is a plus. - Prior experience supporting a CTO or technical lead.

Role Description We are looking for a high-caliber, elite Senior B2B Social Media Strategist to take complete ownership of our organic digital presence and brand authority. This is not a "calendar-filling" or generalist social media role. We need a heavy-hitting, mathematically minded B2B marketing strategist who lives, breathes, and executes within the LinkedIn ecosystem, and who deeply understands that modern social media is a critical pillar of organic search (SEO) and Generative Engine Optimization (GEO). In this role, you will be the bridge between high-level business goals and daily high-velocity execution. You are a "player-coach": someone who possesses the strategic maturity to design the entire B2B organic playbook, but who also holds the world-class copywriting and design-direction skills to execute the daily work. You will guide and align a team of specialists (SEO strategists, designers, copywriters) toward a unified content engine, ensuring that every post on LinkedIn actively builds topical authority, feeds our search strategy, and ensures our brand is cited across the future of search. Qualifications - B2B Growth Pedigree: 5+ years of dedicated B2B social media marketing experience. - LinkedIn Power User: Proven track record of scaling corporate and founder LinkedIn accounts. - Deep SEO & GEO Literacy: Highly literate in organic search and understanding of keyword intent mapping. - The "Player-Coach" Mindset: Ability to see commercial goals and build content strategy to hit them. Requirements - Elite Copywriting: Write with personality, intelligence, and restraint. - Technical AI Fluency: Hands-on experience using generative AI platforms. - Analytical Precision: Comfort with data and analytics dashboards. - Flawless English: World-class written and verbal English communication. Benefits - High Influence: Primary voice and strategic lead for social and organic growth channels. - Stable Partnership: Join a growing organization that values technical craftsmanship. - True Autonomy: Trust, budget, and tools to architect our GTM content playbook from scratch.

Role Description The Virtual Assistant (VA) will support the CRM function by managing the end-to-end execution of UK trade email campaigns. This includes: - Translating trade plans into email briefs - Building campaigns - Testing - Preparing them for final approval Key Responsibilities - Campaign Planning & Briefing - Review and interpret weekly/monthly trade plans (offers, themes, key messaging) - Translate trade plans into structured email briefs - Submit briefs for review and approval by the Senior CRM Manager - Incorporate feedback and finalise briefs - Email Build & Setup - Build 2–3 email campaigns per week using a block-based email builder - Ensure emails are visually consistent with brand guidelines and campaign objectives - Configure content, links, and dynamic elements where required - Platform Management - Work within the following tools: - Dyspatch (email creation and block building) - Iterable - Testing & Quality Assurance - Conduct thorough QA checks, including: - Content accuracy - Link functionality - Rendering across devices (mobile/desktop) - Resolve any issues prior to submission - Campaign Handover - Deliver final, fully built and tested campaigns to the Senior CRM Manager for approval and scheduling - Ensure all campaign components meet required standards Qualifications - Previous experience in CRM or email marketing - Familiarity with platforms such as Iterable, Braze, or Klaviyo - Experience with block-based email builders (e.g. Dyspatch or similar tools) - Basic understanding of email performance metrics (e.g. open rate, click-through rate) advantageous but not essential - Strong attention to detail and ability to follow brand guidelines - Good written communication skills for drafting briefs and email content Requirements - Approximately 1 to 1.5 days per week - Workload includes building 2–3 email campaigns weekly - Flexible working hours, aligned with campaign deadlines Reporting & Collaboration - Reports directly to the Senior CRM Manager - Works collaboratively to refine briefs and campaigns - Expected to communicate progress, flag issues, and meet agreed timelines

Role Description We are looking for a Junior Graphic Designer / Production Designer to support the creation and execution of high-quality creative assets across digital and print channels. This is a hands-on production-focused role ideal for someone early in their design career who thrives in a fast-paced, collaborative environment and enjoys bringing concepts to life through precise execution. You will work closely with the creative and media teams to adapt, produce, and refine assets that power paid media campaigns and brand initiatives. What You’ll Do - Design & Production - Edit and produce video content based on storyboards or existing assets - Adapt ads across multiple formats (digital and print), including resizing and layout adjustments - Create and refine paid social graphics, website assets, email creatives, and marketing collateral - Apply strong design fundamentals across all outputs (layout, typography, color, composition) - Implement client feedback and revisions accurately and efficiently - Video & Creative Execution - Edit video content including cutting footage, adding effects, and finalizing audio - Support light animation and motion graphics where applicable - Ensure all creative aligns with brand guidelines and campaign objectives - Collaboration & Communication - Participate in team meetings to review progress and align on priorities - Communicate effectively with designers, media buyers, and stakeholders - Actively monitor and respond to updates via Slack and Asana - Organization & Workflow Management - Maintain organized file structures and asset libraries - Ensure all files are properly named, versioned, and accessible - Track deadlines and manage multiple projects simultaneously - Log time accurately on a daily basis Qualifications - 1+ year of experience in graphic design and/or video editing - Strong portfolio demonstrating both design and video work (Note: Applications without a portfolio will not be considered) - Experience working on digital and print design projects - Ability to manage multiple tasks and meet deadlines Requirements - Proficiency in: - Figma - Adobe Photoshop - Adobe Illustrator - Adobe InDesign - Video editing and/or animation experience using: - CapCut - Wave Video - Adobe Premiere - Strong understanding of: - Layout and composition - Typography - Color theory - Design systems - Ability to adapt creative concepts across formats and platforms Benefits - Work with a high-performing paid media team - Gain hands-on experience across multiple brands and campaigns - Develop both design and video production skills - Opportunity for contract extension and increased hours based on performance - Be part of a transparent, results-driven environment Company Description We are a paid media agency focused on building integrated media programs that turn brand momentum into measurable business growth. Our approach is simple: fully transparent, full-funnel, no compromise. We work with brands to deliver high-performing creative across digital channels, combining strategy, design, and production to drive real business results.

Role Description We are looking for a Customer Support Representative / Dispatcher to serve as the operational hub of the business. This is a dispatcher-first role , focused on coordinating technicians, managing schedules, and ensuring jobs are executed efficiently. In addition, you will support customer communication—especially during weekends and after-hours. The ideal candidate is highly organized, thrives under pressure, and can think critically to solve scheduling challenges in real time. What You’ll Do - Dispatching & Scheduling (Primary Responsibility) - Coordinate daily schedules for field technicians - Assign jobs based on location, urgency, and technician availability - Optimize routes and timing to maximize efficiency - Handle last-minute changes, cancellations, and urgent requests - Ensure technicians have all necessary job details before arrival - Operational Coordination - Act as the central communication hub between field staff and internal team - Provide technicians with site details, customer notes, and updates - Monitor job progress and adjust schedules as needed - Manage a high volume of moving pieces simultaneously - Customer Support (Secondary Responsibility) - Answer incoming customer calls and inquiries - Schedule service appointments and provide updates - Handle customer concerns and ensure a positive experience - Provide coverage for evenings and weekends as needed - Problem Solving & Optimization - Make complex scheduling decisions to optimize a lean team - Balance multiple priorities and time constraints - Think proactively to prevent scheduling conflicts - Continuously improve dispatching efficiency Qualifications - 2-5 years of experience in dispatching, customer support, or operations - Experience in home services (electrical, HVAC, plumbing, etc.) preferred - Strong experience managing schedules and coordinating field teams - Ability to work U.S. hours with weekend availability Requirements - Hands-on experience with ServiceTitan Core Competencies - Strong organizational and multitasking skills - Critical thinking and problem-solving ability - Ability to handle high-pressure, fast-paced environments - Excellent communication skills (written and verbal) - High attention to detail and accuracy - Reliability and accountability Technical Skills - ServiceTitan (required) - CRM and scheduling tools - Google Workspace / Microsoft Office - Phone and customer communication systems Work Schedule - Full-time, aligned with U.S. business hours - Must be available for weekend coverage - Flexibility for evening support when needed Work Environment - Fully remote role - Fast-paced, operations-heavy environment - High level of coordination with field technicians - Direct collaboration with operations leadership Who This Role is Ideal For - Experienced dispatchers who enjoy solving complex scheduling challenges - Candidates who thrive in fast-moving service environments - Detail-oriented professionals who can manage multiple priorities - Individuals comfortable balancing operations and customer support - Those looking for a long-term, stable remote role Why Join - Be a key player in daily business operations - Work closely with leadership and field teams - Gain experience in a growing home services company - Opportunity to make a direct impact on efficiency and customer satisfaction Equal Opportunity We are committed to building a diverse and inclusive team and encourage applicants from all backgrounds to apply.