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Role Description We deploy and maintain satellite internet and connectivity networks in remote and hard-to-reach locations across many countries. Installers in the field and the customers they serve run into technical issues at all hours, and those issues do not wait for business hours. This role provides technical troubleshooting and issue resolution, with a specific mandate for time-zone coverage. It is a backfill for a current team member, so the person needs to ramp quickly and own a live queue. Where the Customer Support role handles the front line and routing, this role goes deeper on the technical problems — connectivity, hardware, and installation issues — and coordinates directly with the field. Key Responsibilities - Technical Troubleshooting - Diagnose and resolve connectivity, hardware, and installation issues - Walk installers and customers through resolution steps clearly and patiently - Escalate complex issues with clean, complete documentation - Ticket & Case Management - Own tickets end-to-end in Freshdesk; prioritize by severity - Maintain response and resolution standards during assigned coverage, including overnight windows - Document resolutions so the team builds a reusable knowledge base - Cross-Team Coordination - Coordinate with field technicians, installers, and internal teams - Flag recurring technical issues so they can be addressed at the root - Knowledge & Documentation - Contribute troubleshooting guides and knowledge-base articles - Help raise first-contact resolution over time Qualifications - 2–4+ years in technical support, IT support, or a technical helpdesk role (intermediate to senior) - Solid, methodical troubleshooting approach; comfortable with networking fundamentals (IP, Wi-Fi, general connectivity concepts) - Ticketing platform experience (Freshdesk preferred) - Strong written and verbal English - Willing and reliably able to work overnight / non-standard hours for global coverage - Dependable internet with a backup plan for connectivity and power Preferred Qualifications - Telecom, satellite, ISP, networking, or hardware / field-installation support background - Familiarity with satellite internet or comparable connectivity products - Experience supporting field technicians or installers, not only end consumers Ideal Candidate Profile You are a methodical troubleshooter who stays calm and clear under pressure. You are genuinely reliable on odd hours — this only works if the person shows up for the window. You document thoroughly, coordinate well with people in the field, and are comfortable being the sole coverage during your shift.

Role Description As the Financial Analyst, you will conduct comprehensive financial analysis, forecasting, and budgeting to align with business objectives. Your key responsibilities will include: - Preparing and analyzing financial reports to identify trends and opportunities for improvement. - Developing financial models to evaluate business performance and cost efficiencies. - Supporting strategic initiatives through market trend analysis and competitive benchmarking. - Assisting in month-end close processes to ensure accurate financial reporting. - Partnering with department leaders to provide valuable financial insights. - Preparing periodic financial reports and dashboards to help departments achieve their targets. - Collaborating with project management teams to deliver financial analysis for various projects. - Identifying areas for improvement in costing models. - Proactively resolving project-related issues. - Supporting the accounting team in enhancing processes. - Assisting in preparing month-end and year-end reporting packages, including account reconciliations and variance analysis. - Leading the development of financial procedures and participating in year-end audit preparations. - Responding to inquiries regarding financial transactions. Qualifications - Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline. - At least 5 years of experience in financial analysis or accounting. - CPA designation or candidate status is an asset. - Familiarity with financial software (e.g., Sage 300) is an asset. Requirements - Sound critical and analytical thinking, problem-solving, planning, prioritization, and execution skills. - Exceptional attention to detail and high level of accuracy, with the ability to meet deadlines. - Proficient in Microsoft Office, particularly Excel, with experience in financial modeling. - Ability to effectively communicate complex financial information to all levels of management. - Self-motivated and proactive, capable of working independently with limited supervision. - Strong organizational skills with the ability to manage multiple tasks and meet deadlines. - Excellent teamwork and team building skills. - Able to effectively communicate, both verbally and in writing. - Highly motivated individual with excellent interpersonal skills. Efforts - Demonstrated ability to perform effectively under pressure, responding swiftly to situations that require immediate action while managing multiple priorities simultaneously. - Proficient in navigating stressful situations with composure and professionalism. - Skilled in making informed decisions across a variety of complex financial scenarios.

Role Description Our client is looking for a proactive, organized, and tech-savvy Customer Success & Operations Coordinator to join their growing team. This role is ideal for someone who enjoys working closely with customers, coordinating internal teams, and ensuring projects move forward efficiently. You will serve as a central point of communication between customers and internal teams, monitoring requests across multiple communication channels and ensuring deliverables are completed accurately, on time, and according to client expectations. The ideal candidate is fluent in German (minimum B2 level), has strong communication skills, enjoys solving problems, and has an interest in marketing technology and digital tools. Qualifications - Minimum B2 level German (spoken and written). - Strong English communication skills. - Excellent organizational and time management abilities. - Ability to manage multiple priorities in a fast-paced environment. - Strong attention to detail and problem-solving skills. - Customer-oriented mindset with excellent communication skills. - Comfortable working remotely with teams across different locations. - Availability to work 9:00 AM – 5:00 PM German Time. Requirements - Experience or familiarity with the following is highly desirable: - Basic understanding of digital marketing concepts. - Basic knowledge of how websites are built and function. - Ability to inspect and troubleshoot using the Chrome Developer Tools Network tab. - Exposure to automation platforms such as Zapier, n8n, or Make.com. - General interest in marketing technology (MarTech), analytics, or digital advertising. Benefits - Salary Range: $1,300 USD. - ANY LOCATION WELCOME TO APPLY!

Role Description This role exists to bring ownership and consistency to our core accounting function as the business continues to grow. You will run the full accounting cycle — from AP/AR through monthly close — and keep our books accurate, reconciled, and audit-ready. This is a hands-on role for someone who takes pride in clean books and reliable reporting, and who can spot and fix process gaps without being asked. You will work closely with cross-functional teams and report directly into company leadership. Key Responsibilities - Accounting Operations - Own accounts payable and receivable end to end, ensuring payments and collections are accurate and on time. - Maintain the general ledger, reconcile accounts, and resolve discrepancies promptly. - Manage the monthly close process from start to finish, ensuring deadlines are met. - Reporting - Prepare monthly financial statements and reporting packages that clearly communicate financial performance. - Build standard and ad hoc reports to support leadership's day-to-day decisions. - Maintain accurate records and documentation to support audits and reviews. - Process & Improvement - Provide expense management oversight and enforce sound accounting controls. - Track key operational and financial metrics, surfacing issues proactively. - Identify and implement improvements to accounting processes and systems. Qualifications - 5+ years of progressive accounting experience, including full-cycle accounting and monthly close. - Bachelor's degree in Accounting, Finance, or a related field. - Advanced Excel skills, including VLOOKUP, HLOOKUP, and pivot tables. - Strong attention to detail and a track record of keeping accurate, reconciled books. - Excellent written and verbal communication, with proven success working in a remote team. - Ability to work consistent PST business hours. Preferred Qualifications - CPA or equivalent professional accounting qualification. - Experience in distribution, wholesale, supply chain, or a high-transaction-volume business. - Experience with accounting software implementation or process improvement. Ideal Candidate Profile You are highly organized and take full ownership of the accounting function without needing close oversight. You are detail-oriented and reliable, the kind of person who catches errors before they become problems. You communicate clearly with non-finance stakeholders, you work well independently in a fully remote setting, and you keep the close on schedule every month.

Role Description We are seeking a detail-oriented and highly organized Accounts Payable Clerk to support accounts payable operations across multiple real estate, hospitality, restaurant, and self-storage entities. This person will be responsible for: - Processing vendor invoices - Coordinating payments - Maintaining accurate financial records - Working with property managers, operators, vendors, and internal teams to resolve discrepancies The ideal candidate has hands-on accounts payable or bookkeeping experience, understands basic accounting principles, and is comfortable managing invoices and payments across multiple properties and entities. Key Responsibilities - Invoice Processing and Payments - Process, review, and code vendor invoices for payment through Bill.com. - Organize and pay restaurant and hospitality vendor invoices using MarginEdge. - Match invoices against purchase orders, contracts, and work orders before payment. - Prepare ACH, check, and wire payment runs and route them for approval. - Ensure invoices are properly supported, approved, and recorded before payment. - Accounts Payable Administration - Maintain accurate and current accounts payable records in QuickBooks Online across multiple entities. - Allocate shared expenses across properties and entities according to internal instructions. - Reconcile vendor statements and investigate outstanding, duplicate, disputed, or missing items. - Follow up with vendors and internal stakeholders to resolve invoice discrepancies. - Maintain organized digital records of invoices, approvals, and payment documentation for audit and tax purposes. - Month-End and Compliance Support - Assist with month-end closing activities. - Prepare or support accounts payable aging reports and accrual schedules. - Assist with 1099 preparation and vendor compliance documentation. - Ensure vendor records and supporting documents are complete and accurate. - Cross-Functional Support - Collaborate with property managers, restaurant operators, vendors, and internal accounting teams. - Provide general administrative support as needed. - Perform other accounting and accounts payable duties as assigned. Qualifications - Previous experience as an Accounts Payable Clerk, Accounts Payable Specialist, Bookkeeper, Accounting Assistant, or in a similar role. - Strong understanding of accounts payable processes and basic accounting principles. - Experience processing, coding, reviewing, and reconciling vendor invoices. - Ability to manage invoices and payments across multiple entities, properties, or business units. - Strong Microsoft Office skills, particularly Excel. - Excellent attention to detail and organizational skills. - Strong written and verbal communication skills. - Ability to prioritize a high volume of invoices and meet payment deadlines. - Ability to work efficiently both independently and as part of a team. - High level of integrity, discretion, and confidentiality. Preferred Qualifications - Experience with QuickBooks Online. - Experience with Bill.com. - Experience with MarginEdge. - Experience supporting real estate, property management, hospitality, restaurant, or self-storage businesses. - Experience with purchase order and work order matching. - Experience preparing payment runs, AP aging reports, accruals, and 1099 documentation. - Experience allocating expenses across multiple properties or legal entities. Ideal Candidate Profile The ideal candidate is accurate, dependable, and comfortable working in a fast-paced, multi-entity environment. They should be able to: - Manage a high volume of invoices - Recognize discrepancies - Follow approval processes - Communicate professionally with vendors and internal stakeholders This role is best suited for someone who takes ownership of their work, protects confidential financial information, and consistently maintains clean and well-organized accounts payable records.

Role Description We are seeking an AI Implementation Engineer to help design, build, optimize, and deploy AI-powered business systems and automations across a growing commercial real estate organization. This person will serve as the architect responsible for building scalable workflows, integrations, automations, AI agents, and operational systems that improve efficiency, lead generation, client communication, and internal processes. The ideal candidate has experience implementing AI systems within real businesses and can translate business objectives into practical workflows. Key Responsibilities - AI Systems Architecture - Design and implement AI-powered workflows - Build scalable automation frameworks - Develop AI-assisted business processes - Identify opportunities for automation across departments - Create documentation for all systems and workflows - GoHighLevel Administration - Configure and optimize GoHighLevel environments - Build CRM automations - Create pipeline workflows - Implement lead nurturing sequences - Configure automated communication systems - Manage integrations with external platforms - Workflow Automation - Build automations using: - GoHighLevel - Zapier - Make.com - n8n - API integrations - AI agents - Automate repetitive operational tasks - Build lead routing systems - Create data synchronization workflows - AI Agent Development - Build AI-powered lead qualification systems - Implement AI-assisted communication workflows - Develop automated follow-up sequences - Create AI-enhanced reporting processes - Improve operational efficiency through agentic workflows - Training & Handoff - Train internal team members on systems - Create SOPs and documentation - Ensure workflows can be maintained internally - Support transition from implementation to operations ownership Qualifications - 3+ years building automation systems - Advanced GoHighLevel experience - Experience with AI agents and workflow automation - Strong understanding of CRM architecture - Experience integrating multiple software platforms - Experience with API-based workflows - Excellent documentation skills - Strong problem-solving ability Preferred Qualifications - Real estate industry experience - Experience implementing AI within sales organizations - Experience building lead generation systems - Experience with SMS and email automation - Experience with conversational AI workflows Success in the First 90 Days - Audit existing systems - Identify workflow bottlenecks - Rebuild critical automations - Improve lead management infrastructure - Deploy AI-assisted workflows - Deliver documentation and training - Successfully hand off ongoing management to internal staff

Role Description We are hiring an Intake & Scheduling Coordinator to serve as the first point of contact for patients, families, and referral partners within a US-based home health and hospice platform. This role is central to patient onboarding, insurance validation, and scheduling coordination across clinical teams. This is a high-accountability role requiring strong English communication. Key Responsibilities - Patient Intake & Onboarding (Core Focus) - Serve as first point of contact for patient referrals - Process intake requests and create patient records - Coordinate onboarding and initial documentation - Insurance & Authorization - Verify insurance eligibility (Medicare, Medicaid, commercial) - Manage prior authorizations and coverage validation - Ensure all documentation supports billing requirements - Scheduling Coordination - Manage clinical scheduling and patient visit coordination - Handle urgent scheduling changes and prioritization - Maintain accurate scheduling records across systems - Communication & Coordination - Act as communication hub between patients, families, clinicians, and referral partners - Support referral relationships and community engagement activities - Assist with after-hours urgent coordination when required Qualifications - Strong English communication and client-facing skills - Experience in healthcare intake, scheduling, or insurance coordination preferred - Strong organisational and multitasking ability - Comfortable working across time-sensitive workflows - Familiarity with EMR systems (HCHB experience is a plus) Why This Role Matters This role ensures patients are properly onboarded, insured, and scheduled. It directly impacts patient access, revenue flow, and care continuity.

Role Description This is not a standard copywriting role or strategist role. We want someone with an engineering mind and a marketing insight, someone who figures things out, builds things, and ships them without waiting to be told. Someone who understands who our customers are: engineers and procurement teams at small and medium businesses sourcing industrial components, and what they need to make a confident purchase decision. If you are excited about building AI-driven content pipelines, that matters more than a long track record. You will own technical content from strategy to publication, including its technical accuracy. Your output shapes how engineers find us, how the site ranks, and whether visitors convert into buyers. You work closely with our Product and Operations teams to extract technical knowledge and turn it into content competitors cannot replicate. A Flavor of What You’d Work On - Audit our solenoid valve categories, identify what is missing or underperforming, and decide whether the fix is a selection guide, a page restructure, JSON-LD, or additional supporting content. Build it and analyze performance. - Take our internal valve performance test data and turn it into a content series: articles, comparison tables, video scripts, email campaigns, social posts. Build assets from proprietary data that competitors cannot replicate. - Work with industry partners to reach their communities through forums, sponsored placements, or native articles on their platforms. - Analyze pages that get traffic but do not convert. Investigate whether it is a traffic quality, content quality, or conversion issue, implement a fix, and track the result against sales. - Get up to speed on a product you know little about, write a buyer guide, fact-check it against manufacturer datasheets, and publish it without a technical reviewer. Key Outcomes & Responsibilities - End-to-End Ownership: You will identify gaps in our content, style, and approach. You own the solution from idea to publication. You do not wait for a task list. You analyze the site, find the opportunities, and execute the improvements that drive the biggest impact. - Strategic Content Architecture: You decide the format that converts. Sometimes an article is best, but often the customer needs a flow calculator, a comparison table, an upgraded category page, a tooltip, diagram, video, or a selection wizard. You will build the right content for the job to build our brand and convert users. - Technical Authority & Accuracy: You are responsible for the technical accuracy of all public-facing content. You must have high engineering knowledge to validate data, correct errors, and ensure our advice is sound. You are the filter that prevents AI hallucinations or inaccuracies from reaching the customer. - Build the Content Moat: You will create unique value that competitors and AI models cannot replicate. Go beyond text to produce proprietary assets like physical product benchmarks, expert interviews, and deep-dive technical diagrams or videos. - Optimize for the Audience: You will structure information to ensure our content ranks high for search engines, serves as a primary citation source for AI models, and provides clear, helpful guidance for humans (engineers, non-engineers, buyers, etc.). - Agile Adaptation: You will stay ahead of marketing trends and follow the data. If a content format stops working, you pivot. You track traffic and conversion metrics to continuously refine your strategy. Qualifications - High Engineering Knowledge: You have a background in engineering, deep experience in technical industries, and can explain the physics of our products easily. - Builds With AI: You have designed and built content workflows using AI: research pipelines, structured drafting processes, automated publishing steps. You chose the tools, connected them, and own the quality of what comes out. - Outcome Owner: You are driven by results (traffic, conversion, revenue) rather than output (article or word count). You manage the roadmap and deliver end-to-end results. - Collaborative Investigator: You do not work in a silo. You actively partner with our Product and Operations teams to extract their internal expertise. You work with them and translate their knowledge into public-facing content that sets us apart from competitors. - Versatile Creator: You are comfortable switching formats and could work on writing a white paper, designing calculator logic, auditing category pages, and building dashboards to analyze results all in 1 week. Benefits - Direct Business Impact: Your work directly correlates to sales. Publish the right guide and you can watch organic traffic and conversions move. There is a direct line between what you produce and company revenue. - Innovation: We are an aggressive, modern company. We want you to experiment with new formats, tools, and strategies. - Company culture: We value collaboration, professional growth, and fun. We regularly have company activities (online and offline) to stay connected and inspired. - Growth: We are scaling rapidly. As we expand, your professional opportunities grow. Role Work Conditions - Employment type: Full time position (remote). - Working hours: Flexible work hours, with availability required Monday through Friday and a minimum overlap of 12:00–17:00 GMT+1.

Role Description We are hiring a Finance Associate who can step in to own the day-to-day financial operations: keeping high-volume digital ad spend perfectly reconciled, ensuring the monthly close is clean and on time, and making sure the numbers are accurate and ready for leadership to act on. This is a fully remote role open to top financial talent across Europe (with a preference for Central/Eastern Europe to align with our CFO in Poland), Latin America, Mexico, and Canada. You will join a fast-moving environment with an explicit opportunity to make a massive operational impact from day one. What You’ll Own - Daily Digital Ad Spend Reconciliations: - Own the daily reconciliation of digital media spend across various ad platforms and Business Managers. - Reconcile daily spend exports and maintain proper account naming conventions (tracking by agency, media buyer, and vertical). - Support twice-weekly (Monday & Thursday) Business Manager update cadence. - Account accurately for banned accounts, delayed spend from prior periods, and agency changes. - Proactively surface spending anomalies, overspend, or tracking discrepancies to the leadership team. - Monthly Close Support & Core Accounting: - Support a clean, accurate, and on-time monthly close across payments, payroll, revenue, and vendor activity. - Assist with financial close procedures and prepare documentation and supporting schedules for review. - Support payroll and contractor payment runs twice monthly (on the 1st and 15th). - Reconcile Accounts Receivable (collections from call centers/buyers) and Accounts Payable (vendor and affiliate payments). - Tie out revenue streams across lead sales and frontend checkout systems, processing and reconciling invoices against approved spend. - Financial Analysis & Reporting: - Turn reconciled, accurate data into clear analysis that directly supports company decision-making. - Support P&L and cash flow reporting on daily, weekly, and monthly cadences. - Analyze spend trends, margins, and Return on Ad Spend (ROAS) categorized by agency, media buyer, and vertical. - Build and maintain clear tracking sheets and internal reporting views. - Investigate variances between reported and actual figures, delivering ad-hoc analysis for the CFO. - Help shape company budgeting and forecasting as our financial function continues to mature. Qualifications - Strong familiarity and hands-on experience with performance marketing, affiliate networks, or DTC e-commerce business models. - 3+ years of experience in corporate finance, accounting, bookkeeping, FP&A, or a highly analytical/operational finance role. - Direct experience reconciling high-volume digital advertising/media spend (Facebook/Meta Ads, Google Ads, TikTok Ads, etc.) is highly preferred. - Mastery of QuickBooks Online (QBO) and advanced spreadsheets (Excel / Google Sheets). - Exceptional attention to detail and a strong sense of personal ownership over data accuracy. - Fluent or native-level English with proactive, crystal-clear written and verbal communication. - Complete comfort working in a fully remote, fast-moving environment with significant asynchronous communication (Slack, Notion). Bonus Points - Exposure to crypto/USDT payments and multi-provider payment reconciliation. - Experience supporting a monthly close in a high-volume, remote-only multi-entity environment. - Working knowledge of BI/data reporting tools. Benefits - 100% Remote Flexibility: Work from anywhere across our approved geographic hubs (Europe, LATAM, Mexico, Canada) with a reliable internet setup. - Premium Industry Pay: Highly competitive, location-calibrated compensation specifically scaled for professionals coming directly out of the performance marketing / e-commerce space. - Home Office Support: Home office upgrade allowance to ensure your remote workspace is set up for success. - Time Off: Unlimited vacation policy. - Growth: Annual professional development allowance to support your continuous learning and financial expertise. Contract Conditions - Employment Type: Full-time position. - Contract Type: Independent Contractor (Freelance framework for seamless international payments). Ready to own our financial operations engine? If you have a sharp eye for numbers, love high-volume data puzzles, and want to work directly with executive leadership, apply today with your resume!

Role Description We are in active build mode. The tech stack exists, but it needs to be owned, evolved, and scaled. This hire isn't a ticket-taker — they'll be the primary technical voice on the product, responsible for both keeping current systems running and making smart decisions about what gets built next. - The immediate priorities include migrating off third-party platforms to reduce cost and dependency. - Building internal tooling that centralizes operations. - Integrating AI-driven workflows that improve the patient experience. - Long term, this person will help architect the infrastructure needed to scale. Key Responsibilities - Frontend & Web: - Manage and maintain the current Webflow site; own the eventual migration to a custom-built solution hosted on AWS. - Build and iterate on intake forms, replacing the current third-party dependency with a proprietary solution. - Ensure a clean, performant patient-facing UI across all touchpoints. - Backend & Infrastructure: - Build and maintain backend systems that support telemedicine workflows — including scheduling, intake, and patient communications. - Lead migration from current infrastructure to AWS as the product scales. - Maintain system reliability and uptime across all environments. - AI & Agentic Systems: - Build agentic dashboards that consolidate data and workflows into a centralized operating layer. - Integrate and extend OpenAI API usage across patient-facing and internal workflows. - Identify opportunities to automate manual processes using AI tooling. - Integrations & Automation: - Build and manage webhooks and integrations within GoHighLevel for patient communication flows. - Connect third-party tools and internal systems so data moves cleanly without manual intervention. - Own the integration layer as the tech stack expands. Qualifications - 4+ years of full stack development experience. - Strong proficiency in JavaScript/TypeScript; comfortable across frontend and backend. - Hands-on experience with Webflow — including CMS, custom code, and migrations. - Experience with AWS (EC2, S3, Lambda, or equivalent services). - Demonstrated experience building or consuming REST APIs and webhooks. - Familiarity with OpenAI APIs or equivalent LLM tooling. - Experience with CRM or automation platforms (GoHighLevel, HubSpot, or similar). - Ability to work independently in a fast-moving, early-stage environment. - EST or CST timezone overlap (Latin America-based candidates strongly preferred). Preferred Qualifications - Prior experience in telemedicine, health tech, or a regulated consumer health brand. - Experience migrating from no-code/low-code platforms (Webflow, Embeddables) to custom builds. - Familiarity with HIPAA compliance considerations in product development. - Experience building internal dashboards or admin tooling. - Background working directly with a non-technical founder or small leadership team. Ideal Candidate Profile - You are a self-directed engineer who doesn't need a product manager to tell you what to build next. - You've worked in early-stage environments before and understand what it means to own a stack rather than contribute to one. - You're comfortable being the only engineer in the room — making architectural decisions, managing competing priorities, and communicating technical tradeoffs to non-technical leadership clearly. - You take pride in clean, scalable work, but you also know when to ship. - You're energized by the idea of building something from the ground up rather than inheriting a mature codebase, and you want a front-row seat as the company grows.