Project Management Institute

Role Description Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes a difference? Pursue your passion. Join PMI. You will lead a mission-critical product pillar and define the 'what' and the 'why' for its future. Building the roadmap from the ground up by synthesizing market trends, competitive intelligence, and complex data sets. Navigating conflicting stakeholder interests and making the hard calls on prioritization. Owning high-level business outcomes (like retention or expansion revenue) and mentoring junior members of the product team to elevate our collective craft. Essential Job Functions - Develop and communicate a clear product vision and strategy for AI products aligned with company goals and market needs. - Conduct market research to identify customer needs, market trends, and competitive landscape to inform product development. - Create and maintain a detailed product roadmap for AI products, ensuring alignment with business objectives. - Collaborate with engineering, data science, marketing, sales, and other teams to ensure successful product development and launch. - Prioritize user experience to ensure AI products are intuitive, user-friendly, and meet customer expectations. - Define and track KPIs to measure product success and drive data-informed decisions. - Manage stakeholders (executives, customers, partners) to gather feedback and ensure alignment. - Ensure AI products comply with relevant regulations and ethical standards. Qualifications - Bachelor’s degree required; Master’s degree or MBA strongly preferred. - 5+ years of product management experience. - Proven track record of scaling AI products or platforms across an organization. - Ability to translate business goals into identified problems to solve. - Strong understanding of AI technologies, including machine learning, natural language processing, and data analytics. - Proven ability to manage complex projects and deliver results on time and within budget. - Excellent analytical and problem-solving skills; able to make data-driven decisions. - Strong verbal and written communication skills; able to convey complex technical concepts to non-technical stakeholders. - Demonstrated leadership skills with the ability to inspire and motivate cross-functional teams. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities. Company Description Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.

Role Description The External Communications Strategist III is an execution-first, senior individual contributor responsible for driving earned media opportunities and narrative enablement in support of PMI’s corporate reputation, thought leadership, and strategic priorities. This role sits within the PR + Communications team and operates with a high degree of autonomy, judgment, and ownership. As a Level III individual contributor, this role is expected to operate as a trusted advisor within Communications—anticipating opportunities, identifying risks, and independently driving work forward while ensuring alignment to broader narrative and reputational priorities. You will provide strategic counsel to senior stakeholders on external narrative direction, message discipline, and reputational considerations, and recommend narrative adjustments based on trends, current events, and performance insights. Qualifications - Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or related field (or equivalent experience). - 8-10+ years of experience in corporate communications, PR, or earned media–focused roles. - Demonstrated experience partnering with and managing PR agencies to drive earned media outcomes. - Proven track record of developing and executing proactive earned media or external engagement strategies tied to corporate narratives. - Experience operating with senior-level autonomy and judgment in complex, matrixed organizations. - Strong earned media instincts with the ability to translate narrative strategy into executable story angles. - Excellent written and verbal communication skills; able to distill complex topics into clear, compelling messages. - High judgment and discretion; comfortable operating in reputationally sensitive areas. - Strong stakeholder management and cross-functional collaboration skills. - Highly organized, self-directed operator with strong prioritization and follow-through. - Ability to anticipate needs, proactively identify opportunities, and execute with minimal oversight. - Stakeholder management is paramount; ability to influence senior stakeholders and drive alignment on narrative direction and recommendations. - Strategic, analytical mindset with the ability to use insights and reporting to optimize external communications strategy and outcomes. - Proficiency in the business language for PMI (English). - Possible travel up to 5%. Requirements - Collaborate with PR agency to identify story opportunities and develop timely, compelling pitch angles aligned to priority narrative beats for both B2B and consumer audiences. - Maximize PR agency performance helping to sharpen briefs, challenge thinking, and ensure proactive, high-quality execution against PMI’s strategic communications goals. - Partner with PR agency (and consult with internal stakeholders, including regional and functional leads) on developing strategy and positioning for global media house moments. - Partner with the broader Marketing organization to source appropriate community or executive spokespeople; vet, prepare, and align them for earned media pitching and engagements. - Use media intelligence and performance insights (e.g., message pull-through, tier-1 quality, topic traction) to identify narrative opportunities and gaps, and to refine story angles and pitching strategy. - Shape earned media strategies that strengthen PMI’s discoverability and influence in search and AI-driven answer environments, ensuring coverage reinforces desired brand perception, priority narratives, and authoritative topic associations. - Independently or collaboratively identify and execute strategic earned opportunities for PMI executives or community spokespeople to reach unaware or new audiences (e.g., third-party events, podcasts, partner activations, key account–adjacent moments). - Partner with PR agency and relevant internal teams to evaluate, secure, and execute selective sponsored opportunities (e.g., panels, conferences, tentpole events) that advance PMI’s narratives and reputational goals. - Assess external opportunities for narrative fit, audience value, and reputational considerations; recommend go/no-go decisions and execute approved engagements end-to-end. - Identify and shape thought leadership platforms (e.g., executive bylines, strategic reports, high-impact forums, and selective partnerships) that reinforce priority narratives and differentiate PMI’s point of view. - Lead efforts for defined corporate message houses, including maintenance of current proof points, examples, and data, ensuring they reflect evolving business priorities and external context. - Own external narrative governance for assigned topics (message architecture, claims/proof points, and executive-ready guidance), ensuring consistency across earned media, executive platforms, and thought leadership moments. - Define what is included in narrative-specific enablement kits (e.g., message houses, executive-ready slides, talk tracks, FAQs, supporting materials) and proactively distribute to internal stakeholders and executives ahead of external opportunities. - Maintain and refresh enablement kits on a regular cadence; communicate updates clearly and ensure adoption across PR, Marketing, and regional teams. - Work closely with Director of PR & Communications, Marketing, regional teams, and agency partners to ensure narrative consistency and executional excellence across external touchpoints. - Influence senior stakeholders and cross-functional partners to align on narrative, timing, and external positioning—often without direct authority—and deliver clear recommendations (including go/no-go) in ambiguous, high-visibility situations. - Maintain issues readiness for assigned narratives, including rapid response positioning, Q&A, and escalation recommendations in reputationally sensitive moments. - Navigate nuanced, high-visibility topics with maturity and discretion; identify risks early (misalignment, gaps, timing, tone) and recommend solutions. - Independently manage multiple workstreams and deadlines; maintain clear tracking of opportunities, deliverables, approvals, and outcomes. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities.

Role Description PMI is looking for a Senior Brand Copywriter who is a strategic creative partner responsible for shaping the language, messaging architecture, and campaign narratives that bring PMI’s brand and product portfolio to life. This role translates audience insight, product value, and business strategy into clear, differentiated, human copy systems across campaigns, launches, web, social, lifecycle, events, enterprise, community, and partner-facing work. This is not a purely executional writing role. The ideal candidate owns the why behind the words: - Creative Strategy & Campaign Architecture: Own the strategic copy direction for integrated campaigns, GTM launches, brand initiatives, and priority activations. - Messaging Systems & Brand Voice: Develop reusable messaging frameworks, value propositions, audience messaging matrices, product narratives, proof-point hierarchies, taglines, voice guidance, templates, and copy guardrails. - AI Literacy and Workflow Enablement: Use sound creative judgment to identify where AI can support ideation, synthesis, versioning, testing, workflow efficiency, and scalable team adoption. - Audience-Centric Copy Development: Translate audience insights, needs, motivations, barriers, and decision drivers into messages that earn attention, build relevance, and move people to act. - Omni-Channel Content Orchestration: Adapt core creative ideas across various formats while preserving the campaign idea, brand voice, and audience relevance. - Data-Driven Optimization: Partner with cross-functional marketing teams to understand CTR, engagement, retention, conversion, audience response, and brand impact. - Cross-Functional Creative Partnership: Serve as a strategic partner within Brand and Creative, helping connect messaging, visual expression, content formats, and campaign experiences. - Hands-On Strategic Copywriting: Write high-priority copy when the work requires senior craft, strategic judgment, or foundational language development. Qualifications - Bachelor’s degree in English, Communications, Marketing, Journalism, Creative Writing, or a related field, or equivalent professional experience. - 7–10+ years of copywriting experience in brand, campaign, product marketing, integrated marketing, agency, or in-house creative environments. - Demonstrated experience leading strategic copy development for major campaigns, brand platforms, product launches, portfolio-level messaging systems, or integrated marketing programs. - Proven experience developing messaging frameworks, audience messaging matrices, brand voice guidelines, product narratives, campaign platforms, or scalable copy systems. - Strong portfolio demonstrating original creative thinking, strategic messaging development, audience-specific copy development, and versatility across channels, audiences, and brand voices. - Experience tailoring messaging across multiple audience types, including consumer, member, community, enterprise/business, partner, regional, and internal audiences. - Hands-on experience using AI tools in creative workflows. - Experience mentoring writers, guiding cross-functional contributors, reviewing agency work, or providing editorial leadership across teams. - Experience working in complex organizations with multiple products, audiences, regions, stakeholders, and business models preferred. - Exceptional copywriting and editing skills. - Strong understanding of brand strategy, positioning, integrated marketing, and audience-led messaging. - Audience-obsessed thinker who can translate customer insight, motivations, barriers, and decision drivers into compelling messaging systems. - Ability to tailor messaging across a variety of audiences while maintaining brand consistency. - Ability to turn complex products, ideas, and business priorities into clear, compelling, audience-relevant language. - Ability to build scalable messaging systems, not just individual copy assets. - High fluency with AI-assisted creative workflows. - Strong hands-on writer with the judgment to know when to create foundational language directly and when to build systems that help others execute. - Strategic thinker with strong marketing acumen, creative instincts, editorial judgment, and problem-solving skills. - Strong collaborator who can partner across various teams. - Comfortable with ambiguity, energized by change, and able to bring structure to complex creative challenges. - Excellent written and verbal communicator. - Fluent in English, PMI’s business language. - Travel up to 10%. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities.

Role Description Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes a difference? Pursue your passion. Join PMI. You are the single front door to the AI Innovation Lab. Every request, every new idea, every business team that wants to leverage AI comes through you first. You are product-first - you think about what the Lab should work on, why it matters, what good looks like, and how success is measured. You are not a technical product manager; the Principal AI Engineer owns technical architecture and build quality. Your center of gravity is product, stakeholder management, prioritization, and the operating rhythm of the team. Qualifications - 8+ years in product management, with meaningful time on AI/ML or data-driven products - Exceptional stakeholder management - you have navigated multi-tenant internal-customer dynamics before, where multiple business units all want your team's time and you had to make the tough calls - Strong prioritization craft - you are comfortable with hard trade-offs, saying no, and making the "not now" list visible to everyone who asks - Strong writing and narrative skills - one-pagers, leadership updates, sharp framing. You write the way good PMs write: clearly, concisely, and with a point of view. - Experience running lean, fast-moving teams with light-touch process - you prefer shipping over planning and you adapt process to what the team actually needs - Experience managing the operating rhythm of a technical team - rituals, reviews, retros, and the judgment to cut what is not working - Strong communicator who can present to senior leadership without hiding behind jargon - Comfortable making calls with incomplete information and adjusting course as you learn - Experience with agile methodologies (Scrum, Kanban, or similar) - Hands-on experience with vibe coding using AI-assisted tools such as Claude Code, ChatGPT Codex, or similar to rapidly prototype and build working apps without a traditional engineering workflow. - Comfort creating functional software end-to-end is a strong signal of the AI fluency this role requires. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities.

Role Description PMI is looking for a Student Community Specialist II who helps shape PMI’s global digital community experience, connecting students and early career professionals to an evolving, always-on ecosystem of professional content and connection. This role is ideal for a community professional who can design and deliver scalable, digital-first engagement models that drive meaningful participation across PMI’s platforms. Success means building high-performing community spaces that activate users and turn participation into lasting connection, contribution, and professional growth. - Design and deliver scalable, digital-first engagement models that connect students, volunteers, and early career professionals to PMI’s ecosystem. - Plan, execute, and continuously improve Chapter Student Club, Mentoring, and Next Gen program lifecycle activities, including onboarding, engagement journeys, and retention strategies. - Develop and implement virtual and hybrid engagement opportunities (e.g., webinars, global meetups, peer-to-peer experiences, online communities) to expand reach and accessibility. - Leverage digital platforms and tools to grow, activate, and sustain global student communities, focusing on engagement conversion and ongoing participation. - Create and optimize online engagement strategies, including content, campaigns, and community playbooks that drive interaction and value creation. - Monitor community health and effectiveness, owning outcomes for defined workstreams or segments. - Continuously improve community processes and practices based on experience, feedback, and observed results. - Build and maintain working relationships with community members, contributors, and cross-functional partners within scope. - Support onboarding, guidance, or mentoring of newer team members or contributors as needed. - Communicate plans, progress, and outcomes clearly to teammates and stakeholders. Qualifications - Bachelor’s degree or equivalent professional experience. - 2-5 Years of experience in community, customer, or member engagement roles. - Experience working with students, academic institutions, or education-focused programs an asset. - Demonstrated experience owning defined programs, spaces, segments, or initiatives. - Working knowledge of community management, engagement, moderation, and operational practices. - Strong written and verbal communication skills, with the ability to communicate plans, progress, and results clearly. - Ability to plan, execute, and improve community initiatives with consistency and attention to quality. - Strong problem-solving skills, including the ability to address moderately complex issues and propose practical solutions. - Ability to work independently within defined scope while maintaining accountability for outcomes. - Strong organizational and coordination skills, with the ability to manage multiple initiatives or priorities. - Ability to collaborate effectively with teammates, contributors, and cross-functional partners. - Demonstrated ownership mindset, reliability, and follow-through. - Proficiency in the business language for PMI (English). - Travel up to 5%. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities.

Role Description Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes a difference? Pursue your passion. Join PMI. You will lead the way learning experiences are designed across our portfolio—ensuring they are effective, consistent, and aligned with real-world professional outcomes. Connecting learning strategy to product execution. Defining how we translate complex topics into engaging, practical learning experiences, while guiding a team of instructional designers to deliver high-quality work at scale. - Setting the direction day-to-day for how we design courses and learning products. - Partnering closely with product and content teams. - Stepping in on complex or high-impact projects to ensure the right design decisions are made. - Playing a key role in evolving our approach: bringing in new methods, tools, and technologies that improve how people learn. Qualifications - Bachelor’s degree in Education, Instructional Design, Learning & Development, Educational Technology, Curriculum Development, or related field; Master’s degree or other equivalent experience strongly preferred. - Extensive progressive experience in instructional design, with demonstrated mastery and a record of owning design strategy at a program or organizational level. - Prior experience in a functional lead, senior IC, or people management role, with demonstrated ability to set direction and elevate the work of others. - Experience working cross-functionally at a senior level, with product, content, and business stakeholders. - Expert-level mastery of instructional design principles, adult learning theory, assessment design, and curriculum architecture. - Demonstrated ability to own and drive functional strategy, with final decision-making authority over design standards and quality. - Strong strategic thinking skills; ability to connect instructional design decisions directly to product outcomes and organizational priorities. - Experience building and governing organizational ID frameworks, standards, and quality systems at scale. - Ability to think systemically across a portfolio of products, audiences, and ID team capabilities. - Proven ability to influence, align, and elevate the work of others — both through direct authority and cross-functional collaboration. - Exceptional coaching and team development skills; ability to build ID capability across all levels. - Deep experience with learning measurement and analytics; ability to use data to drive strategic decisions and demonstrate ROI. - Compelling communicator; able to present learning strategy and design rationale to executive and cross-functional audiences. - Experience leading organizational adoption of emerging learning technologies and instructional approaches. - Strong business acumen; comfortable operating at a high level of cross-functional scope and influence. - Ability to manage ambiguity, delegate effectively, and make sound strategic decisions in a fast-paced environment. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities. Company Description Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.

Role Description Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes a difference? Pursue your passion. Join PMI. How You’ll Make a Difference: - Lead the design, implementation, and management of enterprise data platforms across hybrid environments, including on-premises and cloud-based systems. - Administer and optimize databases such as SQL Server on Virtual Machines (on-prem & Azure IaaS), Azure SQL Database, Azure SQL Managed Instance, Snowflake, and Azure Cosmos DB. - Manage mission-critical workloads, ensuring data security and compliance, and implement scalable solutions for both OLTP and analytical environments. - Play a key role in database upgrades, migrations, disaster recovery, automation, performance tuning, and incident/change management, aligning with ITIL best practices and enterprise governance standards. Qualifications - Bachelor’s degree in computer science, Information Technology, or related field. - 7–10+ years of experience as a Database Administrator. - Strong experience with SQL Server (2017–2022+) and Azure SQL Database and Azure SQL Managed Instance. - Expertise in performance tuning, indexing, and query optimization. - Experience with HA/DR solutions (Always On, clustering, log shipping, replication). - Knowledge of backup/recovery strategies and disaster recovery planning. - Experience with cloud platforms (Azure, AWS, or GCP). - Strong understanding of database security and encryption techniques. - Proficiency in scripting and automation. - Working knowledge of Snowflake architecture, administration, and cost management. - Experience managing or supporting Azure Cosmos DB (Core SQL API preferred). - Experience operating in ITIL‑aligned environments for incident, change, and problem management. - Exposure to DevOps / CI‑CD practices for database deployments is a plus. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities. Company Description Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.

Role Description Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes a difference? Pursue your passion. Join PMI. You will support large-scale analytics efforts and deliver on critical visualization needs that support future planning and decision making, ensuring data can be visualized in formats and models that can be easily reviewed and analyzed. Partnering with relevant stakeholders to architect solutions that will support organization data needs. Qualifications - BA in Computer Science or related discipline. MS in Computer Science a plus. - 1-3 years of experience as Tableau Reports Developer/Data Analyst (Digital Marketing or B-C/B-B business analytics-focused), plus Information Technology background. - Excellent pattern recognition, analytics interpretation, and diagnostic skills. - Solid background in various forms of descriptive, diagnostic, predictive, and prescriptive analytic visualizations (based on provided statistical analyses). - Demonstrated success working directly with business users to build reports, dashboards and solving business questions with data. - Strong leadership skills, including demonstrated ability working with senior management from diverse cultures and organizations. Track record of positive relationships with outcomes. - Design, preparation, and documentation of work plans; ability to see the big picture and report progress accordingly. - Strong problem-solving ability and sound business judgment in assessing and prioritizing multiple competing opportunities. - Strong verbal and written communication skills and finesse, including public speaking to small and large groups in ad-hoc and formal settings. - Strong interpersonal and teamwork skills. - Effective meeting facilitation and consensus building. - Successful negotiation of agreements for services or relationships that benefit or align with an organization’s objectives. Ability to develop exit strategies. - Ability to successfully manage multiple, concurrent tasks, as well as prioritize actions as opportunities evolve. - Ability to thrive in an environment where conflicting priorities may threaten schedule and quality. - Ability to see the big picture and develop long range strategies while attending to details. - Project management experience desired. - Skills with tools, languages, data and computing tools, such as Tableau, Qlik, Power BI, ThoughtSpot, SQL, Snowflake, T-SQL, and RDBMS: Microsoft SQL Server. - Experience with data modeling and design/modeling tools. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities. Company Description Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.

Role Description Do you love new ideas and look to improve the world in ways big and small? The Director of Localization owns the global strategy, operating model, and execution for delivering high-quality, scalable multilingual experiences across products and content. This role leads localization as a strategic capability, ensuring content, assessments, and learning tools are effectively translated and culturally adapted for global audiences. The position requires expertise in AI driven translation technologies, localization operations, and organizational leadership to improve quality, speed, and cost at scale. Key Responsibilities - Define and own the multi-year localization and machine translation strategy, including operating model, governance, and roadmap for global products and content. - Lead and develop a high-performing localization organization, including product managers, product owners, and key vendor relationships. - Build and mature a translations Center of Excellence that drives capability development, repeatable standards, and operational excellence across the company. - Partner with leaders across product, engineering, design, linguistics, data science, content, learning, and certification teams to align localization priorities with business goals. - Own the strategy for AI-driven translation and localization platforms, including machine translation, large language models, translation management systems, and real-time translation capabilities. - Evaluate, select, and manage the right mix of internal workflows, automation, and external vendors such as DeepL, Lilt, Smartling, Phrase, XTM Cloud, Azure Speech AI, and Amazon Translate. - Establish enterprise-wide frameworks for translation quality, consistency, cultural relevance, and accessibility compliance. - Implement automated and manual QA processes, including linguistic validation, usability testing, and performance monitoring for localized experiences. - Define and track KPIs related to language coverage, translation accuracy, cycle time, cost efficiency, and user engagement to drive continuous improvement. - Optimize end-to-end workflows for translation, review, deployment, and governance, identifying bottlenecks and scaling automation where appropriate. - Lead internal and external stakeholder management across business teams and localization partners, balancing cost, speed, and quality tradeoffs. - Ensure localized content and experiences align with regulatory, legal, privacy, accessibility, and cultural requirements across target markets. Qualifications - 10+ years of experience in product management, localization, internationalization, or a related field, with at least 5+ years leading localization programs or teams at scale. - Demonstrated success building or leading a centralized localization or translation capability across multiple product lines or business units. - Strong understanding of NLP, AI-driven translation models, localization workflows, and translation management systems. - Hands-on experience with leading localization and machine translation tools such as DeepL, Lilt, Smartling, Phrase, XTM Cloud, Azure Speech AI, or Amazon Translate. - Proven ability to scale localization in B2B and B2C environments while balancing cost, quality, speed, and user experience. - Strong analytical and problem-solving skills, including experience using experimentation, A/B testing, and data insights to inform decisions. - Excellent communication, executive presence, and stakeholder management skills, with the ability to influence senior leaders across global teams. - Deep knowledge of cultural sensitivities, linguistic nuance, internationalization best practices, and accessibility considerations. - Track record of expanding multilingual reach and improving language accessibility through strategic product and operational initiatives. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities. Company Description Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.

Role Description Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes a difference? Make an impact. Join PMI. The Manager, Product Management, role owns the product strategy and delivery execution for PMI's marketing technology portfolio, with a primary focus on the ecommerce ecosystem and early-stage AI enablement across marketing. The manager leads a team of Product Owners, Business Analysts, and Product Managers embedded within Marketing and aligned to agile delivery teams. The portfolio spans PMI's core marketing technology platforms: - Enterprise commerce and web experience built on Magento and Sitecore - Event technology - Mobile enablement All underpinned by the data foundations that connect them. The role operates at the intersection of platform ownership and enterprise delivery, partnering closely with Technology, Data and Analytics, Architecture, Security and Privacy, and the Scrum Center of Excellence to ensure the stack evolves with intention and measurable impact. What you’ll bring to the role: - Owns portfolio-level prioritization and delivery alignment across Marketing's core commerce and experience platforms, serving as the escalation point for cross-team dependencies and tradeoffs. - Leads and develops the embedded product delivery team; defines standards for intake, delivery readiness, backlog governance, and value measurement. - Drives measurable outcomes in ecommerce conversion, membership growth, and platform reliability. - Identifies and scopes AI and automation opportunities that can improve marketing throughput and commerce performance. - Partners with Technology, Data, and Architecture to ensure the MarTech ecosystem evolves toward scalable, integration-led architectures. - Own end-to-end prioritization and execution across Magento commerce journeys, Sitecore web experience, membership commerce, marketing automation, event technology, mobile, and data foundations. - Translate growth priorities into quarterly roadmaps and coordinated delivery plans. - Define and manage the commerce technology roadmap with emphasis on checkout optimization, conversion improvement, and post-purchase experience quality. - Drive platform reuse, performance, and reliability through standardized components, governance patterns, and disciplined delivery practices. - Identify and execute integration opportunities across commerce, CRM, and data platforms. - Help define AI adoption across the MarTech portfolio. - Identify and scope AI use cases grounded in real platform problems. - Understand how AI agents work in practice. - Familiarity with how LLMs and agent frameworks interact with data, tools, and workflows is expected. - Establish governance guardrails for AI tool adoption within Marketing. - Partner with engineering and data teams to pilot use cases, define success metrics, and create a path from experiment to production. - Lead, coach, and develop the product team across Product Owners, Business Analysts, and Product Managers. - Establish and enforce standards for epic and story decomposition, acceptance criteria quality, definition of ready, definition of done, and sprint-level delivery commitments. - Drive backlog health across all product areas. - Define capacity planning and roadmap transparency practices. - Manage vendors and delivery partners with clear SLAs, quality gates, and outcome accountability. - Ensure instrumentation and tagging requirements are embedded in delivery. - Enable a repeatable experimentation cadence - A/B and multivariate testing. - Improve release quality and reliability through disciplined QA standards. - Use analytics and behavioral data to continuously surface conversion friction, platform degradation, and journey drop-off. - Partner with Technology and Architecture on non-functional requirements. - Align with the Scrum Center of Excellence and Transformation Management Office on agile practices. - Represent Marketing product priorities clearly to executive stakeholders. Qualifications - 10+ years in product management and digital platform delivery, including direct people leadership of Product Owners and Business Analysts. - Demonstrated expertise delivering ecommerce platforms - ideally Magento or comparable. - Experience delivering CMS and web experience platforms, preferably Sitecore, at enterprise scale. - Hands-on experience with agile product delivery practices. - Proven portfolio governance capabilities. - Track record of partnering with engineering, architecture, and data teams. - Strong data fluency. - Experience driving eCommerce and business outcomes. - Experience establishing and scaling product owner practices within Agile teams. - Experience with enterprise marketing automation platforms. - Understanding of marketing and commerce data foundations. - Familiarity with AI-enabled marketing capabilities. - Fluent in English (PMI's business language). - Results-driven with a positive, resilient mindset. - Travel up to 10%. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities.