• Support and extend our Kubernetes platform — deployments, tooling, and the automation that watches over our clusters. • Help provision and manage AWS accounts and cloud resources using infrastructure-as-code. • Build and maintain observability — dashboards, alerts, and metrics in Splunk — so we catch problems before customers do. • Automate routine operational work, such as certificate renewals and edge/TLS configuration. • Pick up on-call and incident-response duties (with support) as you gain confidence and help write the runbooks that make the next incident easier. • Track and deliver your work through Jira and contribute to code reviews and team documentation.

• Reporting directly to the CIO, responsible for design, build, and architecture of enterprise infrastructure • Define and own the enterprise infrastructure technology roadmap • Architect scalable, resilient, and secure solutions across network, compute, storage, and cloud • Lead infrastructure design for M&A integration and affiliate onboarding • Design and build enterprise network architecture across LAN, WAN, and SD-WAN domains • Architect and build USUP's hybrid cloud environment • Lead security architecture and engineering across all infrastructure domains • Develop a geographically distributed infrastructure engineering team

Role Description You'll work on the infrastructure that makes Firecrawl fast and reliable against a web that constantly changes and fights back. This is deep systems work: - Keeping success rates high against sites with aggressive defenses - Managing the proxy layer that powers reliable data collection at scale - Pushing throughput and reliability under heavy, spiky load - Owning real infrastructure from day one, not tickets in a backlog Qualifications - 3+ years in backend, networking, or infrastructure engineering - Must already be authorized to work in the US or our eligible remote-hire regions Requirements - You've worked on networking, proxies, or high-throughput backend systems - You're relentless about reliability and comfortable in messy, adversarial problem spaces - You can own a system end to end and keep it healthy in production - You move fast and close the loop - you'd rather ship, measure, and iterate than perfect on paper Benefits - Salary that makes sense — $200,000–$250,000/year, based on impact, not tenure - Own a piece — Up to 0.05% equity in what you're helping build - Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded) - Parental leave — 12 weeks fully paid, for all parents - Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human - Learning & Development — Expense up to $1,000/year toward anything that helps you grow professionally - Team offsites — A change of scenery, minus the trust falls - Sabbatical — 3 paid months off after 4 years, do something fun and new - Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) - Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance - Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance - Doctegrity telehealth — Talk to a doctor from your couch - 401(k) plan — Retirement might be a ways off, but future-you will thank you - Pre-tax benefits — Access to FSAs and commuter benefits (US-only) - Pet insurance — Because fur babies are family too - SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy - E-Bike transportation — A loaner electric bike to get you around the city, on us Interview Process - Application Review — Send us your work and a quick note on why this excites you. - Intro Chat (~25 min) — A quick conversation to get to know each other. - Technical Chat (~45 min) — We'll dig into a real problem from our world. - Founder Chat (~25 min) — Culture, pace, ownership, and how you like to work. - Paid Work Trial (1-2 weeks) — Work with the team on a real, scoped piece of the infrastructure. - Decision — We move fast after the trial.

• Deploy, configure and maintain Proxmox VE clusters, including storage and Ceph • Manage virtual machine lifecycle across internal and customer environments • Support and maintain Linux and Windows server infrastructure at scale • Design and support network infrastructure: VLANs, routing, SD-WAN and firewalls • Administer cloud infrastructure across Azure and hosted environments • Plan and execute infrastructure and cloud migrations with defined cutover and rollback plans • Size and plan workloads to balance performance against cost • Build automation for provisioning, patching and fleet management • Develop and maintain standardized, repeatable infrastructure configurations • Raise change controls for all work impacting production environments • Seek approval from GM or CTO prior to implementation – each change must include an implementation plan, risk assessment, roll-back plan and testing plan • Maintain accurate infrastructure documentation in Nuclino • Monitor infrastructure health, capacity and resource usage • Support backup and disaster recovery, including periodic recovery testing • Investigate and remediate infrastructure incidents escalated from Level 2