OpenTable

Role Description We're looking for an Associate Digital Designer to join OpenTable's International Marketing team and help bring global campaigns to life across multiple international markets. This role is ideal for a production-focused designer who enjoys adapting and localizing creative assets at scale while maintaining a high standard of quality and attention to detail. - Support the localization and adaptation of marketing campaigns across multiple international markets. - Create, resize, and version digital assets for paid social, display, email, app marketing, landing pages, and owned channels. - Edit and localize video content for different markets, languages, and formats. - Create motion graphics, animated assets, GIFs, and short-form video content. - Work closely with marketing managers, channel owners, and designers to ensure assets are delivered accurately and on time. - Manage large volumes of localized assets while maintaining consistency across markets. - Support quality assurance reviews to ensure translated copy, layouts, and technical specifications are correct. - Maintain and update existing creative assets, templates, and design systems. - Collaborate with the team to improve workflows and identify opportunities to leverage AI tools and automation. - Assist with campaign production from concept adaptation through final asset delivery. Qualifications - 3+ years of experience in digital design, production design, motion design, or video editing. - Strong portfolio demonstrating digital marketing assets and video editing work. - Advanced proficiency in: - Figma - Adobe After Effects - Adobe Premiere Pro - Adobe Photoshop - Adobe Illustrator - Strong video editing and motion graphics skills. - Experience localizing and adapting assets across multiple languages and markets. - Ability to work efficiently with templates, design systems, and established brand guidelines. - Strong attention to detail and quality control. - Comfortable managing multiple projects and deadlines simultaneously. - Strong communication skills and ability to work with globally distributed teams. - Fluent written and spoken English. - Experience working remotely and independently. Requirements - Experience supporting international or multi-market marketing campaigns. - Experience creating social media advertising assets across Meta, TikTok, YouTube, and Google platforms. - Familiarity with localization workflows and translation management tools. - Experience with AI-powered creative tools such as: Runway / Midjourney / Firefly / ChatGPT / Veo. - Basic knowledge of performance marketing creative best practices. - Experience in consumer technology, travel, hospitality, or marketplace brands. Benefits - Benefits of this role will be discussed during the interview process. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

• Own revenue, customer growth, and retention across the Miami and Las Vegas markets through new sales acquisition and account expansion. • Build, develop, and nurture a high-performing sales team, proactively managing performance to consistently exceed monthly, quarterly, and annual targets. • Develop local partnerships and community relationships that grow market share and build brand awareness for both consumers and restaurants. • Leverage existing relationships with restaurateurs, chefs, and hospitality leaders to establish OpenTable as the premier platform in both markets. • Engage directly in the field by spending significant time in-market, participating in customer meetings, and supporting team events. • Formulate and execute comprehensive territory strategies, delivering accurate sales forecasts and insights to leadership.

• End-to-End Implementation: Own the full onboarding lifecycle for a high volume of restaurant partners, guiding them from initial sale through software configuration to a successful go-live. • Consultative Configuration: Analyze unique restaurant business needs to customize OpenTable Core and Basic applications, ensuring the system is optimized for their specific floor plans and guest flow. • AI-Driven Efficiency: Utilize internal AI assistants and automation tools to streamline data entry, generate customized training outlines, and reduce manual administrative tasks, increasing your capacity for high-touch consulting. • Expert Training Delivery: Conduct engaging remote training sessions for key restaurant staff, translating technical features into actionable operational wins using phone and online tools. • Project Pipeline Management: Independently manage a dynamic queue of implementations, balancing speed and quality to consistently meet or exceed time-to-onboard benchmarks. • Technical Integration: Coordinate with restaurant staff and third-party providers to deploy the OpenTable booking widget and ensure seamless digital connectivity. • Cross-Functional Collaboration: Partner with Sales, Customer Success, Customer Support, and Billing teams to proactively resolve roadblocks and eliminate customer difficulties during the transition. • Process Evolution: Identify trends in the onboarding journey and contribute ideas to refine global program content, scheduling workflows, and implementation playbooks.

Role Description Reporting to the Director of Restaurant Sales and Services for EMEA, you will drive restaurant acquisition and expansion in France. In this role, you will lead a team of Account Executives, developing and implementing strategic sales plans to achieve growth targets for our reservations technology. You will empower your team to overcome challenges, challenge current thinking, and deliver successful outcomes for the business and our customers. By fostering a collaborative and dynamic environment, you will play a key role in maintaining high motivation and performance levels across the market. Responsibilities - Lead, mentor, and hire a team of Account Executives to consistently meet or exceed monthly, quarterly, and annual sales goals. - Develop comprehensive annual forecasts and strategic sales plans to drive regional growth. - Conduct regular performance evaluations and provide ongoing coaching to ensure continuous team development and success. - Collaborate with cross-functional leaders to align on organizational initiatives and secure successful outcomes for both the business and customers. - Maintain a deep understanding of our products and services to guide the team through complex prospect scenarios. - Travel up to 40% to support the team in the field and adapt strategies to the local market needs. Qualifications - 5 to 7 years of relevant experience in sales and team management, including building and leading successful sales or business development teams. - Fluent in French and English. - Proven track record of achieving sales targets and driving growth in a fast-paced environment. - Demonstrated leadership skills with the ability to motivate, coach, and develop team members effectively. - Strong customer focus with a commitment to delivering exceptional service. - Willingness and ability to travel up to 40% as required by the role. Preferred Qualifications - Experience running strategic business units within the technology or hospitality sectors. - Exceptional adaptability and creativity in overcoming business challenges and driving innovative solutions. - Strong cross-functional collaboration skills with a track record of driving complex organizational initiatives. Benefits - Vacation: you accrue 25 days a year + RTTs - Wedding days: 4 days off for your own wedding and 1 day for your child’s wedding - Health and Life Insurance Scheme with Malakoff Humanis. - Occupational Health Service with the occupational health provider of your region. Salary Information The salary range for this Paris (France) located role is €70,000-75,000 + Quarterly bonus = Target OTE is €100,000. In addition to a competitive base salary, roles are eligible to be considered for additional compensation and benefits in accordance with local law and company policy. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

• Meet and exceed assigned monthly and quarterly retention and revenue goals by protecting core revenue and closing growth opportunities. • Ensure world-class customer satisfaction and support client operational needs by fully optimizing OpenTable's technology for every hotel account. • Maintain operational excellence by documenting all client communications within Salesforce and reporting on account health and KPIs to senior leadership. • Demonstrate subject matter expertise on our full suite of solutions, including table management platforms and online marketing tools, to solve complex C-suite challenges. • Act as the "Voice of the Customer" by providing consistent field feedback on trends and feature requirements to Product and Marketing teams. • Assist Hotels Account Executives and Inside Sales Representatives to ensure seamless client transitions from signed to live.

Role Description As an Associate Account Manager CQ you are the strategic bridge between world-class technology and the hospitality industry. You will drive engagement, increase reservation availability and decrease churn for our customers. You will be part of a team collectively responsible for the overall health of our largest segment of restaurant customers. Your interactions will be remote, using phone, e-mail, webinars and other methods to convey ideas, perform training and resolve open issues. It is our mission to take care of each valuable customer and we quickly assess their needs and work to address those needs efficiently. We help the restaurant incorporate OpenTable into their daily operations, continually driving adoption in the process. Churn is reduced by working with and demonstrating the value of our products and services to restaurants. In this role you will: - Lead the overall management of our most valuable business segmentation of customers. - Resolve customer cases and tasks daily. - Turn data into actionable insights and share with restaurants to change behavior and drive adoption. - Enthusiastically work closely with customers to drive engagement on the OpenTable platform and increase reservation availability. - Respond to restaurant partner concerns from our Customer Support and field teams. - Perform presentations and training remotely to restaurant customers. - Inspire customers to think differently about their business in ways that will help both parties achieve success. - Consistently meet and exceed regular team and individual goals. - Reduce churn. Qualifications - An experienced account manager. - A consultative partner skilled in selling solutions and driving long-term value. - A hospitality expert with deep, firsthand knowledge of restaurant operations. - A self-motivated high-performer with a proven ability to thrive under pressure while meeting bold goals and deadlines. - A persuasive storyteller skilled at reframing a customer’s perspective and challenging them to think differently about their business. - A data-driven advisor with an aptitude for translating complex data into insights that persuade others to take action. - An expert communicator and trainer with a natural talent for active listening and influencing key stakeholders. - A tenacious, results-driven professional who is always reaching for the next level of success. - A collaborative problem-solver with a validated ability to work across departments to achieve collective results. - A highly organised executor with a sharp eye for documentation and excellent time management skills. - An adaptable innovator who has shown success navigating unstructured and fast-paced environments. - A tech-savvy partner with experience using Salesforce (or an equivalent CRM). - A continuous learner—ideally with a university degree—who is passionate about the hospitality industry. - An articulate communicator with a high command of business English. Benefits - Benefits of this role will be discussed during the interview process. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

Title: Sales Development Representative (Hybrid) Location: Mexico City, Mexico Category: International RSS Job Description: With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the job OpenTable is looking for a driven Sales Development Representative to join our Mexico-based team and help restaurants maximize their revenue potential through our industry-leading technology. In this role, you will be the first point of contact for prospective partners, identifying growth opportunities and securing strategic appointments for our Account Executives. You will join a high-performing global team dedicated to championing the hospitality industry and delivering exceptional experiences for both diners and venues. By mastering outbound prospecting and lead qualification, you will play a critical role in expanding OpenTable’s footprint across Mexico and ensuring the long-term success of our restaurant partners. Note: This is a hybrid position based in Mexico City, Mexico. Responsibilities - Drive regional revenue growth by identifying and generating high-quality sales leads through proactive telephone prospecting. This is not a sales position. - Partner with the Restaurant Marketing team to execute targeted lead generation programs and distribute persuasive sales communications. - Manage the end-to-end lead hand-off process to ensure Account Executives receive well-qualified opportunities that exceed customer expectations. - Support the Mexico sales team by responding promptly to prospect inquiries and providing detailed product information to facilitate informed decision-making. - Maintain accurate and timely activity reports to keep management informed of pipeline progress and regional market trends. - Represent OpenTable at regional trade shows and sales initiatives to conduct market research and strengthen brand presence in new territories. Minimum Qualifications - Professional proficiency in both English and Spanish, including strong written and verbal communication skills. - Proven track record of success in telesales, call-center environments, or outbound business development. - Ability to travel regularly within Mexico and the United States, including possession of a valid US Visa. Potential travel to Central America, South America, and the Caribbean. - Intermediate proficiency in Microsoft Excel and PowerPoint for data management and presentation purposes. - Demonstrated ability to multitask and manage time effectively while working independently in a fast-paced environment. Preferred Qualifications - Hands-on experience using Salesforce.com to manage lead pipelines and track sales activities. - Familiarity with the hospitality or restaurant technology industry. - Experience with targeted email marketing and lead nurturing strategies. Benefits and Perks - Work from (almost) anywhere for up to 20 days per year - Focus on mental health and well-being: - Company-paid therapy sessions through SpringHealth - Company-paid subscription to Headspace - Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) - Paid parental leave - Generous paid vacation + time off for your birthday - Paid volunteer time - Focus on your career growth: - Development Dollars - Leadership development - Access to thousands of on-demand e-learnings - Travel Discounts - Employee Resource Groups - Christmas Bonus - 30 days - 20 days of paid time off a year - 25% vacation premium - Private health, dental, and life insurance - Monthly social events and happy hours Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

• Meet and exceed assigned monthly and quarterly retention and revenue goals by protecting core revenue and closing growth opportunities. • Ensure world-class customer satisfaction and support client operational needs by fully optimizing OpenTable's technology for every hotel account. • Maintain operational excellence by documenting all client communications within Salesforce and reporting on account health and KPIs to senior leadership. • Demonstrate subject matter expertise on our full suite of solutions, including table management platforms and online marketing tools, to solve complex C-suite challenges. • Act as the 'Voice of the Customer' by providing consistent field feedback on trends and feature requirements to Product and Marketing teams. • Assist Hotels Account Executives and Inside Sales Representatives to ensure seamless client transitions from signed to live.

Title: Global Mobility and Immigration Partner (Hybrid) Location: San Francisco, CA Category: HR & Total Rewards Job Description: This is a Hybrid role based out of our San Francisco office 2x per week With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. The People Operations team at OpenTable is dedicated to enhancing the employee experience while prioritizing efficiency and scalability. As a Global Mobility & Immigration Partner, you will play a critical role in leading global mobility and immigration needs. This role is responsible for leading and optimizing the company’s global mobility and immigration processes. It requires a highly proactive, organized, and diligent individual to ensure smooth, efficient, and effective handling of all related cases. The successful candidate will be a specialist in their field, ensuring that cases are not just handled but driven to successful and timely completion. Job Responsibilities: - As a Global Mobility & Immigration Partner, you will be the subject matter expert and evolve OpenTable’s global mobility and immigration programs, ensuring compliance, scalability, and a consistent employee experience across all markets globally. - Proactively gather and share knowledge on immigration laws, visa requirements, and standard methodologies with HR Business Partners and employees. - Own and lead the end-to-end process for global mobility, business travel and immigration cases, ensuring efficient and timely completion while creating a positive employee experience. - Support the development and continuous improvement of global mobility policies, ensuring alignment with local legal requirements and company objectives. - Anticipate and identify potential challenges and roadblocks, and effectively partner internally and with external parties to address these, providing innovative solutions. - Serve as the primary point of contact for HR Business Partners, external counsel, and employees, ensuring proactive communication regarding case statuses and managing processes effectively to minimize the need for follow-up. - Collaborate closely with external legal counsel to drive timely and accurate information, ensuring that all parties are kept informed and aligned. - Work closely with People Operations Specialists to align immigration and mobility processes with overall people operations, such as onboarding, payroll, and benefits administration. Leverage their knowledge of local regulations and practices to ensure compliance and to avoid delays. - Partner with other key internal teams such as Compensation, Payroll, Talent Acquisition and Legal to ensure smooth and efficient case management. - Identify and implement a scalable and structured approach to handling cases, enhancing efficiency and minimizing disruption and reactive urgent requests. - Establish a comprehensive and systematic process for collecting and analyzing data on all costs associated with immigration and mobility for active and upcoming cases. This includes relocation costs, visa expirations, renewals, and new applications providing accurate financial insights for strategic decision-making, budget planning, and executive approval. - Review and refine current processes to ensure a proactive approach, focusing on communication and process visibility for partners. - Regularly seek feedback from collaborators and adjust strategies as vital to meet business needs. Job Specifications: - 7+ years of experience in leading global mobility and immigration processes, including visa applications, renewals, and relocations across multiple regions, with a strong focus on USA and European immigration laws and regulations. - In-depth knowledge of immigration laws, visa categories, work permits, and global mobility standard processes, particularly within Europe. - Confirmed experience in managing sophisticated cases with tight deadlines, including the end-to-end handling of visa cases and relocations. - Experience in gathering, analyzing, and reporting on data related to immigration and mobility. - Exceptional organizational, communication and analytical skills. - Demonstrated ability to work independently and proactively in a fast-paced environment. - Experience in developing and maintaining case tracking systems and improving process efficiencies. - Experience with HR technology, specifically Workday and Zendesk - Experience in managing budgets for global mobility programs, including forecasting and cost analysis. - Flexibility with working hours due to the global reach of the business Benefits and Perks - Work from (almost) anywhere for up to 20 days per year - Focus on mental health and well-being: - Company-paid therapy sessions through SpringHealth - Company-paid subscription to Headspace - Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) - Paid parental leave - Generous paid vacation + time off for your birthday - Paid volunteer time - Focus on your career growth: - Development Dollars - Leadership development - Access to thousands of on-demand e-learnings - Travel Discounts - Employee Resource Groups - Free lunch 5 days per week - Beautiful office in the Empire State Building with lots of building amenities, such as a gym, multi-purpose room, in-building Starbucks, and more. Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $130,000-$160,000. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus. #LI-B

• Meet and exceed assigned monthly and quarterly retention and revenue goals by protecting core revenue and closing growth opportunities. • Ensure world-class customer satisfaction and support client operational needs by fully optimizing OpenTable's technology for every hotel account. • Maintain operational excellence by documenting all client communications within Salesforce and reporting on account health and KPIs to senior leadership. • Demonstrate subject matter expertise on our full suite of solutions, including table management platforms and online marketing tools, to solve complex C-suite challenges. • Act as the "Voice of the Customer" by providing consistent field feedback on trends and feature requirements to Product and Marketing teams. • Assist Hotels Account Executives and Inside Sales Representatives to ensure seamless client transitions from signed to live.