Job Closed
This listing is no longer active.
At OpenTable every employee has an impact on how we help restaurants around the world succeed.
Account Manager Hotels EMEA
Location
EMEA
Posted
26 days ago
Salary
0
Seniority
Lead
Job Description
Account Manager Hotels EMEA
OpenTable
Role Description As an Account Manager, Hotels, you will be the primary point of contact and a "trusted advisor" for an elite portfolio of hotel groups and strategic hotel accounts across the EMEA region. You will assume responsibility for these high-value relationships following the initial sale and installation, ensuring deep utilization of OpenTable’s best-in-class software solutions. In this role, you will balance strategic account planning with hands-on execution. You are charged with maintaining high client retention rates, driving incremental revenue through upgrades and add-on sales, and consulting with C-suite stakeholders to align our technology with their business goals. OpenTable’s Sales and Restaurant Relations team is dedicated to improving restaurants’ revenue potential by utilizing best in brand front-of-house management and online reservation technology. We are looking for people who are passionate about the restaurant industry and want to feel good about the products they sell and represent. What You Will Do - Drive Revenue & Retention: Meet and exceed assigned monthly and quarterly retention and revenue goals. You will be directly responsible for protecting our core revenue while identifying and closing opportunities to achieve a high ROI on your portfolio. - Ensure Customer Success: Guarantee world-class customer satisfaction through diligent, proactive follow-ups. You will act as the bridge between the client’s operational needs and OpenTable’s technology, ensuring every hotel in your "bucket" is fully optimized and supported. - Maintain Operational Excellence: Document all client communications and activities within CRM (Salesforce) to provide accurate productivity reports. You will use these insights to report on account health and progress toward KPIs to senior leadership. - Subject Matter Expertise: Maintain a detailed, expert-level understanding of the company's full suite of solutions, including table management platforms and online marketing tools. You must be able to demonstrate how these tools solve complex C-suite challenges. - Strategic Market Intelligence: Provide consistent market feedback to the Product and Marketing teams. You will act as the "Voice of the Customer," identifying trends and feature requirements from the field to influence our global product roadmap. - Cross-Functional Collaboration: Assist Hotels Account Executives and Inside Sales Representatives as needed to ensure a seamless transition from "signed" to "live." You will support the broader sales ecosystem to accelerate revenue recognition and support new business rollouts. Qualifications - 5+ years of Account Management or equivalent experience, ideally within a B2B SaaS or high-growth hospitality technology environment. - Proficiency in Google Suite and CRM solutions like Salesforce is preferred. - Outstanding negotiating and communication skills. - Business-Fluent German is strongly preferred to support customers with clarity and cultural awareness. - An aptitude for data-driven business decisions and the ability to reframe a client's view of their business through insights and industry trends. - Proven ability to work under pressure, meet ambitious goals, and manage multiple priorities simultaneously. - Anticipate 30-50% travel depending on location to engage in on-site client meetings, performance reviews, and industry events across the EMEA region. - A genuine passion for the hospitality industry and technology; prior restaurant management or F&B sales experience is a significant plus. Benefits - Work from (almost) anywhere for up to 20 days per year. - Company-paid therapy sessions through SpringHealth. - Company-paid subscription to Headspace. - Annual company-wide week off - the whole team fully recharges (and returns without a pile-up of work!). - Paid parental leave. - Generous paid vacation + time off for your birthday. - Paid volunteer time. - Development Dollars. - Leadership development. - Access to thousands of on-demand e-learnings. - Travel Discounts. - Employee Resource Groups. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need any reasonable adjustments during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Related Guides
Related Job Pages
More Account Manager Jobs
Senior Account Manager – Web Marketing for Dentists
JobrackSerious remote jobs for serious remote workers.
• Handle major accounts, acting as a strategic partner for key clients • Drive growth by upselling and cross-selling digital marketing services • Build strong relationships with clients, ensuring long-term partnerships • Oversee client strategy, ensuring campaigns align with their business goals • Conduct regular business reviews and performance analysis • Identify opportunities to improve efficiency and streamline processes
Business Development, Corporate Partnerships
Migrant HelpMigrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.
Role Description Part of the Income and Partnerships team, the Business Development, Corporate Partnerships is a rewarding and diverse role at Migrant Help. You will be responsible for identifying, pursuing, and securing high-value, long-term corporate partnerships. In this role, managing new business will be critical in driving new income, building strategic relationships, and funding multi-year programmes through a range of partnership models including: - Fundraising - Commercial collaboration - Gifts-in-kind - Social value initiatives - Crypto giving Our corporate partnerships already generate multiple six-figure contributions annually, and we’re on a mission to deliver an ambitious five-year growth strategy. If you have demonstrable experience of developing effective partnerships with strong negotiation skills, and are looking for an exciting role that makes a difference, we’d love to hear from you! Qualifications - Passionate corporate partnerships fundraiser with experience of building relationships and developing income-generating opportunities - Previous experience working in the commercial sector or charity sector or relevant experience/transferable skills gained in similar fields such as sales, marketing, CSR, social value - Good research skills and ability to analyse information gathered to produce proposals - Pro-active and uses own initiative with commitment and determination to ensure the charity’s income growth ambition Requirements - This post is subject to a Disclosure and Barring Service (DBS) check. - Applicants must be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit, etc.). - Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment. Benefits - Our working week is 35 hours per week offering flexibility and work-life balance. - Enhanced family-friendly provisions. - Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). - Option to buy or sell up to 5 days of annual leave. - Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. - Wellbeing support. - Migrant Help offers employees a non-contributory pension scheme; Migrant Help pays 8% worth of employee salary into the pension scheme. Company Description Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. - We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. - We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.
Role Description Bei ProviPanda tauschen wir Reaktion gegen echte Steuerung. Du übernimmst einen festen Kundenstamm und bist nicht einfach Ansprechpartner – sondern der entscheidende Hebel für Revenue Expansion, Retention und skalierbares Wachstum. Keine Ticket-Abarbeitung. Keine klassische Customer-Support-Rolle. Sondern: - Ownership für Umsatz, Performance und Skalierung Deiner Accounts. - Du arbeitest mit wachsenden Unternehmen und StartUps – und hilfst ihnen, mit unserer HR-Tech-Lösung systematisch bessere Vertriebler zu gewinnen und ihren Umsatz zu steigern. Aufgaben Deine Rolle bei uns: - Du bist die Schnittstelle zwischen Produkt, Kunde und Revenue. - Du steuerst aktiv den Erfolg Deiner Accounts – mit Fokus auf: - Expansion Revenue (Upsell & Cross-Sell) - Net Revenue Retention (Churn-Reduktion & Verlängerungen) - Customer Success & Produktadoption - Du verkaufst nicht „Features“, sondern identifizierst datenbasiert die Hebel, die bei Deinen Kunden echten Business Impact erzeugen. Dein Hebel bei ProviPanda - Strategische Account Ownership: Du verantwortest einen festen Kundenstamm und entwickelst ihn entlang klarer Revenue-Ziele. - Revenue Expansion & Retention: Du treibst aktiv Upsells, Cross-Sells und Vertragsverlängerungen – basierend auf Nutzungsdaten und Performance. - Data-Driven Account Management: Du analysierst KPIs wie Abo-Laufzeiten, Bewerber-Performance, Interviewzahlen und Hires – und leitest konkrete Maßnahmen ab. - Consultative Tech Sales: Du führst strukturierte Calls mit Entscheidern und zeigst, wie sie mit ProviPanda ihre Hiring-Ziele effizienter erreichen. Qualifications - 2–5 Jahre Erfahrung im SaaS / Tech Sales / Account Management - Idealerweise im B2B-, Recruiting- oder HR-Tech Umfeld - Starkes Zahlen- & KPI-Verständnis - Commercial Ownership: Du übernimmst Verantwortung für Umsatz, nicht nur für Beziehungen - Consultative Selling Skills: Du kannst Kunden challengen, beraten und auf Entscheider-Level kommunizieren - Struktur & Execution: Du arbeitest datenbasiert, priorisierst sauber und setzt schnell um Benefits - Performance-basierte Vergütung: Fixgehalt + ungedeckelte Provision auf Deinen verantworteten Umsatz - 100% Remote Setup: Arbeite ortsunabhängig mit moderner Infrastruktur - Skalierbare Systeme statt Bauchgefühl: Du arbeitest mit klaren Playbooks, CRM-Strukturen und datengetriebenen Prozessen - Weiterentwicklung auf hohem Niveau: Regelmäßige Trainings in Sales, Kommunikation und Performance - Direkter Business Impact: Deine Arbeit beeinflusst direkt Revenue, Retention und Wachstum unserer Kunden - Top-Setup: Modernes Equipment + klare Strukturen statt Micromanagement - Unser Setup für Deinen Erfolg: Fester Kundenstamm mit echtem Revenue-Potenzial, klare Expansion- und Retention-Prozesse, enge Zusammenarbeit mit Marketing, Sales & Product, Fokus auf Qualität und Impact Company Description Wir sind ein wachsendes HR-Tech StartUp und mittlerweile die größte Sales Job App im DACH Raum.
Sales Account Manager, Metal Roofing Location: |Minnesota, Wisconsin, Iowa, Nebraska, South Dakota, North Dakota, Missouri, and Illinois area.United States Job Description: Don't just earn a living! Experience the pride of joining a growing company with a reputation for quality and craftsmanship. We strive to ensure that our employees are valued, respected, and appreciated - because they are! Join the team at ProVia, and earn not only a paycheck, but recognition/praise for a job well done. We welcome candidates whose values align with ours - honesty, integrity, teamwork, and ambition. Apply today! Hear from our Account Managers: ProVia Account Manager: Apply Today! | Videos & Movies on Vimeo Summary The Sales Account Manager will grow both unit and dollar sales for our Metal Roofing division in the Minnesota, Wisconsin, Iowa, Nebraska, South Dakota, North Dakota, Missouri, and Illinois territory. The individual will visit current accounts, solicit new business on a disciplined schedule, assist with all needs and train where necessary without bias. The Account Manager is responsible for meeting goals set by Director of Sales on a monthly, quarterly, and yearly basis. Candidate is expected to hold and represent ProVia' s Purpose, Vision, Mission, and Values. Note: this is a remote role and is open to individuals who reside within the Minnesota, Wisconsin, Iowa, Nebraska, South Dakota, North Dakota, Missouri, and Illinois area. Company Benefits - Base Salary PLUS Commission - Car allowance and meal allowance - Reimbursement for mileage, tolls, and parking - Airfare, hotel stays, and rental cars are also covered by the company as needed - Paid Time Off and Holiday pay starts on DAY ONE - Medical, Dental, Vision Insurance, 401K with company match - Discount on company products Essential Duties and Responsibilities - Travel within designated territory daily to service current and potential new customers by vehicle. - Visiting our customers on a disciplined schedule is a requirement. - Train and motivate account owners, sales and installation personnel via seminars and one-on-one coaching. - Address customer complaints and resolve with management as needed. - Assist customers with investigation and resolving service issues on product as needed. - Develop and maintain relationships with purchasing contacts. - Compile lists of prospective customers for use as sales leads. - Work with customers inside and outside sales representatives to keep account activities and literature current. - During new product rollouts, an extended schedule is allowed to give ample time to review product and pricing updates with each customer. - Organize and maintain documents required for accounts, business plans, and expenses. - Attend sales meetings at Corporate Headquarters in Sugarcreek, OH and offsite locations several times per year. - Weekend work - ProVia does not promote this; however, sometimes you may be requested by a customer to attend an "Open House" or "Home Show". Requirements - Valid Driver's License with dependable transportation. - Strong ability to work independently. - Excellent communication, presentation, organizational, and time management skills. - Team oriented, outgoing, positive personality with superior problem-solving skills. - Mechanical aptitude is desired. - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. - An intermediate understanding of Microsoft Office (Outlook, Word, Excel, PowerPoint). Physical Demands - Ability to lift 50-75 lbs. to move product samples. - Ability to sit/drive in a vehicle for an extended period of time.


