Omnicell

Role Description At Omnicell, we’re redefining medication management through a unified cloud platform that spans devices, applications, and AI-powered intelligence. We’re looking for a Staff Product Designer to operate at the platform level—someone who doesn’t just design features, but shapes the system, sets direction, and drives outcomes across an entire product ecosystem. This is not a feature-level design role. You will: - Own experience strategy across a platform or major product surface, not just individual workflows. - Define north star vision and design principles that guide multiple teams. - Use interactive, code-backed prototypes as the primary vehicle for strategy, alignment, and delivery. - Operate as a force multiplier, elevating the quality and impact of multiple designers and teams. You will collapse the distance between idea and execution, turning ambiguity into direction, and direction into shipped outcomes. Qualifications - 8+ years in product design, with significant experience on platforms, ecosystems, or multi-product systems. - Demonstrated ownership of large, ambiguous initiatives with measurable business impact. - Experience influencing multiple teams or product areas simultaneously. Requirements - Proven ability to define experience strategy, IA, and system-level design frameworks. - Track record of driving cross-product consistency and platform unification. - Ability to connect user needs, business strategy, and technical constraints into clear direction. Benefits - Mentor senior designers and elevate overall team capability. - Provide directional critique, not just tactical feedback. - Define and reinforce design culture, standards, and ways of working. - Serve as a thought leader for modern product design practices (AI, prototyping-first, systems thinking). Company Description Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.” - Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes. - We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. - Omnicell is dedicated to fostering an inclusive workplace.

Role Description At Omnicell, we’re transforming healthcare through innovation—and our Salesforce ecosystem is at the center of that transformation. As a Sr. Business Analyst (Salesforce), you’ll play a pivotal role in enabling smarter, faster, and more impactful sales strategies. This is more than a CRM role—it’s your opportunity to shape how data, technology, and insights power growth across the organization. You’ll partner with Sales Finance, IT, Operations, and Marketing leaders to turn complex challenges into scalable solutions that drive measurable outcomes. If you’re passionate about leveraging Salesforce to unlock business potential, thrive in ambiguity, and want to make a tangible impact in healthcare, this is your stage to shine. What You’ll Do - Drive Salesforce Excellence - Lead administration and optimization of Salesforce.com, ensuring it serves as a high-impact platform for sales productivity and business growth. - Configure, enhance, and maintain CRM capabilities while providing training and guidance to end users. - Translate Strategy into Scalable Solutions - Partner with cross-functional stakeholders across Sales, Finance, IT, Marketing, and Operations to gather and translate business requirements into actionable Salesforce solutions. - Design and implement scalable CRM enhancements that align with evolving business needs. - Lead Transformational CRM Initiatives - Own and drive large-scale Salesforce projects from concept to execution—delivering solutions that elevate efficiency, standardization, and performance. - Champion innovation by introducing new features, automation, and best practices. - Enable Data-Driven Decision Making - Develop reporting, dashboards, and executive-level insights that inform forecasting and strategic planning. - Deliver compelling analyses that influence leadership decisions and business direction. - Elevate Data Integrity & Governance - Establish and enforce data quality standards, lifecycle management processes, and governance practices. - Ensure compliance with Sarbanes-Oxley (SOX) and other regulatory requirements. - Optimize Sales Performance - Support forecasting efforts and pipeline visibility through accurate CRM data and reporting structures. - Identify opportunities to improve processes, productivity, and customer engagement. Qualifications - Bachelor’s degree or equivalent experience. - 7+ years of experience in business systems, business intelligence, or related fields. - 5+ years of hands-on Salesforce.com experience (administration, configuration, reporting). - Proven ability to gather requirements, translate them into technical solutions, and deliver projects end-to-end. - Strong analytical skills with experience in data modeling, reporting, and decision support. - Ability to work independently while collaborating effectively across teams and stakeholders. Preferred Qualifications - Salesforce Certified Administrator (ADM-201, ADM-211) or similar certification. - Experience in the healthcare or healthcare technology industry. - Advanced Salesforce expertise (e.g., automation, integrations, advanced reporting). - Experience leading large-scale CRM implementations or transformations. Key Skills & Competencies - Deep understanding of CRM systems, databases, and business processes. - Strong communication skills with the ability to translate technical concepts into business insights. - High adaptability and comfort working in ambiguous, fast-paced environments. - Strategic mindset with strong business acumen and problem-solving capabilities. How You’ll Elevate at Omnicell - Collaborate – Build strong partnerships across Sales, IT, Finance, and Operations to align priorities and deliver impactful CRM solutions. - Inspire – Influence stakeholders by demonstrating the power of data-driven insights and scalable Salesforce capabilities. - Develop – Continuously expand your expertise while mentoring users and driving adoption of Salesforce best practices. - Execute – Take ownership of projects, deliver high-quality solutions, and ensure on-time, high-impact outcomes. - Impact – Challenge the status quo, introduce innovative CRM strategies, and directly contribute to improved sales performance and customer experience. Travel - Approximately one trip per business quarter.

Role Description As a Sr. Commodity Manager – Marketing & Facilities Sourcing, you will play a critical role in shaping how we partner with agencies, service providers, and facilities vendors across a global network. This is an opportunity to influence strategic sourcing decisions, optimize supplier and vendor performance, and drive meaningful impact across Marketing, Brand, Corporate Real Estate, and Site Operations. You'll collaborate with cross-functional leaders across Marketing, Communications, Legal, Real Estate, EHS, and Facilities Operations—bringing innovation, efficiency, and value to every partnership you manage. If you thrive in a highly matrixed, global environment and are passionate about driving strategic supplier relationships across both creative/brand spend and the physical workplace, this role offers both challenge and growth. What You'll Do - Lead Supplier Strategy & Relationships: Serve as the primary point of contact and subject matter expert for assigned marketing agencies, production vendors, and onsite facilities/service providers, managing end-to-end relationships and driving value across the supply chain. - Develop Commodity Strategies: Create and execute global commodity strategies for marketing services (agency of record, media, creative production, martech) and facilities services (janitorial, security, maintenance, capital projects), aligned with business objectives and informed by cross-functional stakeholders including Marketing, Brand, Real Estate, and Site Operations. - Drive Continuous Improvement: Partner with agencies and facilities vendors to improve quality, cost, delivery, and service performance while strengthening long-term supplier capabilities. - Negotiate & Manage Contracts: Lead complex contract development and negotiations across agency retainers, production/media contracts, and facilities service agreements, ensuring compliance with SOWs, SLAs, and terms and conditions. - Source & Qualify Suppliers: Identify and evaluate new marketing agencies and facilities service providers, conduct assessments, and build a robust supply base to meet evolving brand and site needs. - Monitor Performance & Accountability: Establish and track supplier performance metrics, develop scorecards, and facilitate Quarterly Business Reviews (QBRs) with agencies and facilities vendors to drive accountability and continuous improvement. - Partner Across the Business: Collaborate with Marketing, Legal, Real Estate, EHS, and Site Operations to ensure alignment on sourcing strategies, supplier performance, and operational execution across all company locations. - Support Site & Workplace Planning: Integrate facilities and workplace service requirements into supplier agreements, including onsite staffing coverage, maintenance response times, and space planning support. - Analyze Market Trends: Stay informed on global market dynamics, including agency rate cards and production cost benchmarks, commercial real estate and facilities labor trends, industry benchmarks, and vendor consolidation opportunities. - Provide Direct Production Support: Support ad hoc sourcing needs across creative production, sponsorships/events, and onsite workplace services as business priorities evolve. Qualifications - 7+ years supply chain experience in Indirect Sourcing covering Marketing Services (agencies, media, creative production) and/or Facilities/Real Estate Services at a senior level. - Proven knowledge of agency and vendor management, contract negotiations, and compliance (SOWs, SLAs, licensing/usage rights where applicable). - Experience working in highly matrixed organization and delivering results. Preferred Qualifications - Demonstrated strong capability to drive change via collaboration across organizational levels, regional and global geographies and business entities. - Solid understanding of current marketing/agency market dynamics and/or facilities and commercial real estate trends, markets, and price benchmarking, with in-depth knowledge of domestic and international suppliers. - Strong leadership and communication skills that enable a strong Supplier Relationship Management process. - Understanding of vendor risk and quality management practices as applied to service providers. - ERP/procurement systems knowledge, preferably SAP; familiarity with marketing procurement or facilities management (CMMS/IWMS) platforms a plus. - MBA. - CPM, CPSM, or IFMA/CFM (Certified Facility Manager) certification. - Experience managing agency-of-record relationships and/or multi-site facilities service contracts. - Strong presentation preparation and delivery skills. Work Conditions - Remote working capability, with periodic onsite presence to support facilities vendor walkthroughs and site assessments. - Medium travel (15%, includes international and multi-site domestic travel). - Extended or irregular work hours.

Role Description As a Sr. Commodity Manager – Marketing & Facilities Sourcing, you will play a critical role in shaping how we partner with agencies, service providers, and facilities vendors across a global network. This is an opportunity to influence strategic sourcing decisions, optimize supplier and vendor performance, and drive meaningful impact across Marketing, Brand, Corporate Real Estate, and Site Operations. You'll collaborate with cross-functional leaders across Marketing, Communications, Legal, Real Estate, EHS, and Facilities Operations—bringing innovation, efficiency, and value to every partnership you manage. If you thrive in a highly matrixed, global environment and are passionate about driving strategic supplier relationships across both creative/brand spend and the physical workplace, this role offers both challenge and growth. What You'll Do - Lead Supplier Strategy & Relationships: Serve as the primary point of contact and subject matter expert for assigned marketing agencies, production vendors, and onsite facilities/service providers, managing end-to-end relationships and driving value across the supply chain. - Develop Commodity Strategies: Create and execute global commodity strategies for marketing services (agency of record, media, creative production, martech) and facilities services (janitorial, security, maintenance, capital projects), aligned with business objectives and informed by cross-functional stakeholders including Marketing, Brand, Real Estate, and Site Operations. - Drive Continuous Improvement: Partner with agencies and facilities vendors to improve quality, cost, delivery, and service performance while strengthening long-term supplier capabilities. - Negotiate & Manage Contracts: Lead complex contract development and negotiations across agency retainers, production/media contracts, and facilities service agreements, ensuring compliance with SOWs, SLAs, and terms and conditions. - Source & Qualify Suppliers: Identify and evaluate new marketing agencies and facilities service providers, conduct assessments, and build a robust supply base to meet evolving brand and site needs. - Monitor Performance & Accountability: Establish and track supplier performance metrics, develop scorecards, and facilitate Quarterly Business Reviews (QBRs) with agencies and facilities vendors to drive accountability and continuous improvement. - Partner Across the Business: Collaborate with Marketing, Legal, Real Estate, EHS, and Site Operations to ensure alignment on sourcing strategies, supplier performance, and operational execution across all company locations. - Support Site & Workplace Planning: Integrate facilities and workplace service requirements into supplier agreements, including onsite staffing coverage, maintenance response times, and space planning support. - Analyze Market Trends: Stay informed on global market dynamics, including agency rate cards and production cost benchmarks, commercial real estate and facilities labor trends, industry benchmarks, and vendor consolidation opportunities. - Provide Direct Production Support: Support ad hoc sourcing needs across creative production, sponsorships/events, and onsite workplace services as business priorities evolve. Qualifications - 7+ years supply chain experience in Indirect Sourcing covering Marketing Services (agencies, media, creative production) and/or Facilities/Real Estate Services at a senior level. - Proven knowledge of agency and vendor management, contract negotiations, and compliance (SOWs, SLAs, licensing/usage rights where applicable). - Experience working in highly matrixed organization and delivering results. Preferred Qualifications - Demonstrated strong capability to drive change via collaboration across organizational levels, regional and global geographies and business entities. - Solid understanding of current marketing/agency market dynamics and/or facilities and commercial real estate trends, markets, and price benchmarking, with in-depth knowledge of domestic and international suppliers. - Strong leadership and communication skills that enable a strong Supplier Relationship Management process. - Understanding of vendor risk and quality management practices as applied to service providers. - ERP/procurement systems knowledge, preferably SAP; familiarity with marketing procurement or facilities management (CMMS/IWMS) platforms a plus. - MBA. - CPM, CPSM, or IFMA/CFM (Certified Facility Manager) certification. - Experience managing agency-of-record relationships and/or multi-site facilities service contracts. - Strong presentation preparation and delivery skills. Work Conditions - Remote working capability, with periodic onsite presence to support facilities vendor walkthroughs and site assessments. - Medium travel (15%, includes international and multi-site domestic travel). - Extended or irregular work hours.

Role Description As a Sr. Commodity Manager, you will play a critical role in shaping how we partner with suppliers and service providers across a global network. This is an opportunity to influence strategic sourcing decisions, optimize supplier performance, and drive meaningful impact across IT, professional services, and outsourced services. You’ll collaborate with cross-functional leaders across Engineering, IT, Supply Chain, Legal, and Service Operations—bringing innovation, efficiency, and value to every partnership you manage. If you thrive in a highly matrixed, global environment and are passionate about driving strategic supplier relationships, this role offers both challenge and growth. What You’ll Do - Lead Supplier Strategy & Relationships: Serve as the primary point of contact and subject matter expert for assigned indirect suppliers, consultants, and service providers, managing end-to-end relationships and driving value across the supply chain. - Develop Commodity Strategies: Create and execute global commodity strategies aligned with business objectives, leveraging insights from cross-functional stakeholders including Product Marketing, Engineering, IT, and Supply Chain. - Drive Continuous Improvement: Partner with suppliers to improve quality, cost, delivery, inventory, and service performance while strengthening long-term supplier capabilities. - Negotiate & Manage Contracts: Lead complex contract development and negotiations across IT, professional services, and outsourced services, ensuring compliance with licensing agreements, terms, and conditions. - Source & Qualify Suppliers: Identify and evaluate new suppliers and service providers, conduct assessments, and build a robust supply base to meet evolving business needs. - Monitor Performance & Accountability: Establish and track supplier performance metrics, develop scorecards, and facilitate Quarterly Business Reviews (QDCS) to drive accountability and continuous improvement. - Partner Across the Business: Collaborate with Service Operations, Manufacturing, Legal, and other teams to ensure alignment on sourcing strategies, supplier performance, and operational execution. - Support Service & Inventory Planning: Integrate service requirements into supplier agreements, including vendor-held inventory and stocking strategies. - Analyze Market Trends: Stay informed on global market dynamics, including cost drivers, supplier innovations, industry benchmarks, and end-of-life planning for assigned commodities. - Provide Direct Production Support: Support direct production needs across mechanical, system, and electro-mechanical commodities as required. Qualifications - 7+ years supply chain experience in Indirect Sourcing covering IT, Professional Services, and Outsourced Services at a senior level - Proven knowledge of 3rd Party Consulting Services Management, Contract Negotiations and Compliance - Demonstrated strong capability to drive change via collaboration across organizational levels, regional and global geographies and business entities - Solid understanding of current software, computer hardware and Consulting trends, markets, and price indexing, with in-depth knowledge of Domestic and International suppliers - Understanding of Quality Management Systems (QMS) - ERP/MRP knowledge, preferably SAP - Experience working in highly matrixed organization and delivering results Preferred Qualifications - MBA or BS/BA in Business Administration, Supply Chain, Materials Management, Engineering or Technical Studies - APICS or CPM certification - Strong presentation preparation and delivery skills - Strong leadership and communications skills that enable a strong Supplier Relationship Management process How You’ll Elevate at Omnicell - Collaborate: Build strong partnerships with global stakeholders and suppliers to align strategies and deliver shared outcomes. - Inspire: Influence cross-functional teams and external partners to drive innovation, accountability, and performance excellence. - Develop: Continuously expand your expertise in indirect sourcing, supplier management, and global commodity trends while mentoring and developing others. - Execute: Take ownership of supplier strategies, contracts, and performance metrics, ensuring consistent delivery of measurable results. - Impact: Drive meaningful business value by optimizing supplier relationships, reducing costs, and enhancing service and technology capabilities. Work Conditions - Remote working capability - Medium travel (15%, includes international) - Extended or irregular work hours

Role Description The Sr. Business Information Security Officer (BISO) serves as the primary bridge between Omnicell’s Enterprise Security Team and designated lines of business and functions. This role helps business units understand, adopt, and operationalize security policies and processes in a way that enables secure growth while meeting regulatory, customer, and audit expectations. - Aligns security priorities with business strategies and go-to-market plans. - Translates technical risk into clear business and regulatory impact for leaders. - Simplifies and integrates security into processes, projects, and technology initiatives. - Builds trust and credibility with executives, product teams, IT, Legal, and Privacy. The BISO partners closely with Enterprise Security pillars (Cyber Architecture & GRC, SecOps, Product/Cloud Security, IAM, Third-Party Risk, Resilience), Privacy, Legal, and commercial, services, and operations leadership. Qualifications - 7+ years of experience in information security, cybersecurity, or IT risk management, with at least 3+ years in a customer- or business-facing security role (e.g., BISO, Security Architect, GRC, Product/Cloud Security, or similar). - Demonstrated experience working with complex, multi-business-unit or enterprise stakeholders, ideally in highly regulated industries (e.g., healthcare, life sciences, finance, or public sector). - Proven ability to translate complex technical risks into business language for VP- and director-level audiences. - Strong understanding of: - Enterprise security programs (policies, standards, risk registers, CAPs). - Core domains such as IAM, network and cloud security, data protection, third-party risk, incident response, and BCDR. - How security controls are evidenced and evaluated in audits and certifications (e.g., HITRUST, SOC 2, HIPAA/HITECH compliance activities). - Excellent written and verbal communication and storytelling skills, including the ability to create executive-ready narratives and lead productive discussions with non-security stakeholders. - Strong influence, relationship-building, and prioritization skills in a complex, matrixed organization. Requirements - Participate in business reviews, portfolio planning, and steering committees to ensure security and privacy requirements are identified early. - Provide clear, risk-based guidance on new initiatives (e.g., product launches, SaaS and cloud deployments, integrations, use of AI, new market segments), documenting recommended controls and trade-offs. - Help business leaders balance growth, customer expectations, and regulatory obligations with Omnicell’s security, privacy, and compliance standards. - Ensure business units operate within Omnicell’s Global Cybersecurity Policy Suite, Enterprise Security Policy, and supporting standards (e.g., IAM, Network Security, Data Protection, Incident Response, Third-Party Risk). - Interpret global policies in the context of regulations and frameworks (e.g., HIPAA/HITECH, HITRUST, SOC 2, state privacy laws such as CCPA/CPRA, payer/provider security requirements). - Maintain a documented security engagement model for stakeholders, including RACI for key controls, decision rights, and escalation paths. - Represent the security risk posture and control maturity in enterprise security and IT risk governance forums. - Maintain a security risk register aligned with NIST CSF v2.0, Omnicell’s risk taxonomy, and enterprise risk processes. - Coordinate or lead risk and privacy impact assessments for systems, data flows, and business processes, in partnership with Privacy, Legal, Product, and IT. - Translate assessment findings into corrective action plans (CAPs) with clear owners, timelines, and mapping to applicable control frameworks (e.g., NIST CSF, NIST 800-53, HITRUST, SOC 2, Omnicell policies, and relevant regulations). - Contribute data to enterprise security metrics and dashboards (e.g., vulnerabilities, incident trends, IAM metrics, training completion) and help drive remediation and continuous improvement. - Embed security into programs and projects (e.g., cloud migrations, data center moves, partner integrations, major customer programs, M&A integrations, and divestitures) by ensuring requirements are captured and designs align with enterprise reference architectures and policies. - Partner with Product/Cloud Security and IT to ensure hosted workloads follow standards across segmentation, logging, IAM, PAM, CSPM, DLP, EDR, and related controls. - Support data classification and handling for operations, ensuring that confidential information, PHI, and PII are managed per Omnicell policies and applicable US laws and regulations. - Promote and coordinate security training and awareness tailored for audiences (commercial, operations, support, engineering, and partners). - Support customer security assessments, RFPs, due diligence, and contract negotiations for opportunities, ensuring accurate and consistent representation of Omnicell’s security posture. - Collaborate with Legal, Privacy, and Enterprise Security to provide timely, high-quality responses to regulators, auditors, and key strategic customers. - Coordinate evidence collection and responses for audits and certifications that include scope (e.g., HITRUST, SOC 2, ISO 27001, HIPAA-related assessments). - Help maintain and improve customer-facing security narratives and documentation relevant to healthcare providers, health systems, and other regulated customers. - Act as a key security lead for incidents impacting systems, customers, or data, in accordance with global Incident Response policies and playbooks. - Coordinate with SecOps, Privacy, Legal, and leadership on triage, containment, remediation, and required customer or regulatory notifications (e.g., HIPAA breach notifications). - Ensure lessons learned from incidents and near misses are captured and drive durable improvements (policy updates, new controls, training, or process changes). - Partner with Enterprise Resilience / BCDR leaders to align continuity and recovery plans for operations with security and risk priorities. - Build and maintain trusted relationships with general managers, functional leaders, IT, Product, and strategic partners. - Influence decision-making by presenting clear, concise narratives on risk, options, and recommended paths that align with Omnicell’s risk appetite and customer commitments. - Mentor security champions and points of contact within business units to distribute ownership of security beyond Enterprise Security. - Champion a strong “security and privacy by design” culture across operations, reinforcing Omnicell’s core values (Do the Right Thing, Passionate Transformer, Relationships Matter, Intellectually Curious). Benefits - Corporate office, hybrid, or remote work arrangements within the United States, consistent with Omnicell policies. - Collaboration across US time zones, with coordination with international stakeholders as needed. - Flexibility to support critical security incidents, urgent vulnerabilities, or customer escalations outside of standard business hours when required. Travel Requirements - Occasional travel (10–20%) to: - Omnicell US offices and hubs. - Customer and partner sites. - Periodic enterprise or security team meetings; limited international travel as needed.

Role Description As a Digital Experience Specialist, you’ll be part of a high-impact Customer Success team supporting over 8,000 pharmacy customers. You’ll help drive digital transformation, customer retention, and satisfaction in a rapidly evolving healthcare landscape. This is your opportunity to shape the future of pharmacy engagement, collaborate across departments, and make a measurable impact on customer success. As a Digital Experience Specialist, you will: - Drive Customer Engagement: Lead digital outreach strategies to improve customer utilization, satisfaction, and retention across a portfolio of ~2,000 pharmacy clients. - Analyze and Optimize Journeys: Evaluate customer behavior, feedback, and usage data to identify critical touchpoints and implement improvements that enhance the digital experience. - Collaborate Cross-Functionally: Partner with Marketing, Sales, Support, and Onboarding teams to align messaging, resolve escalations, support platform migrations and solving product issue efforts. - Develop Scalable Strategies: Create and execute personalized digital engagement campaigns that can be deployed at scale, including ecommerce and digital sales initiatives. - Support Change Management: Educate customers on new clinical service opportunities, platform upgrades, and automation tools, helping them navigate industry shifts and billing complexities. - Monitor and Report Impact: Track KPIs such as Net Promoter Score (NPS), customer adoption rates, and retention outcomes to inform strategy and compensation tiers. Qualifications - Bachelor’s degree in Communications, Public Relations, Journalism, Business, Marketing, or related field. - Minimum 1 year of experience in customer engagement, account management, or customer success. - Proven track record of performance in a customer-facing role. Requirements - Strong relationship management and communication skills across diverse stakeholders. - Proficiency in Microsoft Office Suite, Google Docs, and spreadsheets. - Metrics-driven mindset with experience implementing and tracking KPIs. - Prior experience in marketing, customer success, or account management. - Familiarity with tools such as Salesforce, Outlook, Slack, Huddle, PowerPoint, Excel, and Word. - Experience in healthcare or pharmacy environments is a plus. - Conflict resolution and de-escalation skills in high-pressure or ambiguous situations. - Ability to prioritize multiple customer tasks and adapt quickly to change. Benefits - Remote-based role with travel up to 25%. - Regional assignment currently focused on the Southern U.S. (Oklahoma to Florida and Puerto Rico). - Flexible scheduling and autonomy in managing customer relationships and digital campaigns. - This position will offer a base salary of $75,000-$80,000 with a compensation variable plan of $20,000.

Role Description At Omnicell, we are redefining how data drives smarter healthcare decisions. As a Strategic Data Insights Analyst, you will play a key role in transforming complex commercial and customer data into actionable insights that shape strategy across Sales, Implementation, Customer Success, and Service. You’ll join the Commercial Data Insights & Analytics (CDIA) team—a highly collaborative group partnering across the business to improve customer outcomes and accelerate growth. This is an opportunity to work with diverse datasets, contribute to high-visibility executive reporting, and directly influence how Omnicell understands its customers and markets. What You’ll Do - Deliver high-quality analytics and insights by integrating internal data and external intelligence to inform commercial strategy, customer experience, and executive decision-making. - Analyze commercial performance across multiple domains, including: - Sales pipeline and account-level metrics - Implementation performance and delivery timelines - Installed base analytics and product utilization - Contract renewal rates and retention trends - Deliver customer experience surveys and analysis, including those for Net Promoter Score (NPS) and Customer Satisfaction (CSAT) metrics. - Partner with leadership to evaluate external data sources, integrating vendor datasets (e.g., healthcare market intelligence platforms) to enhance customer and market insights. - Support go-to-market strategy by contributing to: - Market opportunity assessments - Market segmentation and hospital/health system targeting - Market penetration analysis - Help maintain enterprise metric definitions and documentation, ensuring consistency and alignment across analytics and reporting outputs. - Develop executive-ready deliverables, including insight summaries and slide presentations. - Collaborate with Insights Delivery & Enablement to translate analyses into dashboards, reporting tools, and self-service capabilities. - Partner with the Advanced Analytics CoE by preparing data and interpreting outputs from their AI/ML models. Qualifications - Bachelor’s degree in analytics, business, statistics, information systems, economics, or a related field, or equivalent experience. - 2+ years of experience in data analysis, business intelligence, market insights, or commercial analytics. - Proficiency in SQL and/or a statistical programming language (Python or R). - Experience working with structured commercial, sales, or customer datasets. - Familiarity with BI and data visualization tools such as Tableau or Power BI. - Strong analytical and problem-solving skills, with high attention to detail and data accuracy. - Ability to synthesize data into clear, actionable insights and communicate effectively to business stakeholders. - Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications - Exposure to customer experience analytics, including NPS, CSAT, or customer health scoring. - Experience with survey administration and customer feedback tools. - Familiarity with healthcare or medical device industry data, including hospital or health system datasets. - Experience integrating third-party data (e.g., Definitive Healthcare) into analytical workflows. - Experience working with data from CRM platforms such as Salesforce or Gainsight. - Exposure to cloud-based data platforms such as Databricks, Microsoft Fabric, Snowflake, or similar. Work Conditions - Remote work environment. - Occasional travel for collaboration, team meetings, or business initiatives.

Role Description At Omnicell, we are transforming the future of healthcare through intelligent automation and data-driven insights. As a Manager, Growth & Strategic Analytics, you will play a critical role in shaping go-to-market strategy and advancing how we leverage data to improve customer outcomes and business performance. You’ll join a high-impact analytics team within CDIA, partnering across Marketing, Sales, Customer Success, and Service to unlock meaningful insights that drive growth. This is an opportunity to lead a talented team, influence executive decision-making, and build innovative analytics capabilities that power enterprise-wide strategy. What You’ll Do - Primary Impact: Drive strategic growth by connecting internal commercial data, external market intelligence, and enterprise customer metrics to deliver actionable insights that inform decision-making and elevate customer value. - As a Manager, you will: - Lead and develop the Growth & Strategic Analytics team—setting priorities, managing workloads, and fostering a high-performing, collaborative environment. - Own commercial analytics across key domains, including: - Sales quota modeling and territory planning - Pipeline health and forecasting insights - Installed base analytics (device classification, lifecycle, aging) - Service and contract renewal performance - Product adoption and utilization trends - Integrate and operationalize data from internal systems (CRM, commercial platforms) and external sources to create a unified view of customers, markets, and opportunities. - Evaluate and manage third-party data vendors (e.g., healthcare market intelligence platforms, claims data providers), ensuring data quality and strategic value realization. - Lead market and segmentation analytics, including: - Market sizing and whitespace identification - Hospital and health system targeting - Market penetration and opportunity modeling - Partner cross-functionally with Marketing, Sales, Implementation, Service, and Customer Success to translate business needs into scalable analytics solutions. - Collaborate with the Advanced Analytics CoE to incorporate predictive modeling, propensity scoring, and advanced AI/ML techniques when appropriate. - Partner with Insights Delivery & Enablement to translate analytics into stakeholder-facing dashboards, reporting, and self-service tools. - Own enterprise customer metrics, including Net Promoter Score (NPS), Customer Health Score (CHS), and CSAT—ensuring metric integrity and leading survey program administration. - Communicate insights to executive stakeholders, translating complex data into clear, compelling business recommendations. Qualifications - Bachelor’s degree in business, analytics, statistics, information systems, economics, healthcare informatics, or a related field, or equivalent experience. - 3+ years of experience in analytics, commercial operations, market insights, or business intelligence. - 1+ year of experience leading analytics teams or mentoring team members. - Proficiency in SQL and/or a statistical programming language (Python or R). - Experience with BI/data visualization tools such as Tableau, Power BI, or similar. - Strong experience working with commercial and CRM data (pipeline, revenue, customer lifecycle metrics). - Proven ability to manage multiple priorities in an ambiguous environment with a structured, solution-oriented approach. - Excellent stakeholder management and communication skills, with the ability to translate data into actionable insights. Preferred Qualifications - Experience in healthcare technology, medical devices, SaaS, biotech/pharma, or enterprise software. - Advanced degree (MBA, Master’s in Analytics, Strategy, or related field) or equivalent professional experience. - Experience with external healthcare data sources (e.g., Definitive Healthcare, claims data, or similar platforms). - Familiarity with enterprise systems such as Salesforce, Gainsight, SAP, Planview, or related tools. - Experience designing and administering customer measurement programs (NPS, CSAT, or similar). - Demonstrated experience leading and developing analytics talent. How You’ll Elevate at Omnicell - Collaborate: Build strong partnerships across CDIA and with commercial stakeholders to deliver integrated, enterprise-wide insights. - Inspire: Influence business leaders with data-driven storytelling and foster a culture of curiosity and innovation within your team. - Develop: Coach and mentor analysts, supporting their technical and professional growth while investing in your own continuous learning. - Execute: Prioritize effectively, take ownership of outcomes, and deliver high-quality analytics that drive measurable business impact. - Impact: Challenge assumptions, identify new growth opportunities, and advance how Omnicell leverages data to serve customers and drive performance. Leadership Imperatives - Model a Growth Mindset: Encourage experimentation, embrace feedback, and lead through learning and adaptability. - Act as a Talent Activator: Build, engage, and develop a diverse, high-performing team through coaching and clear development pathways. - Be an Impact Maker: Align team priorities to strategic business outcomes, fostering accountability and measurable results. - Lead as a Change Champion: Guide your team and stakeholders through change with clarity, resilience, and a forward-looking vision. Work Conditions - Remote work environment. - Occasional travel for collaboration, leadership meetings, or industry events.

Role Description We are looking for a Strategic Account Executive to join our team who is passionate about building long-term relationships and driving growth within the healthcare industry. This position focuses on developing connections with key business executives and stakeholders in assigned customer portfolios. The SAE will work towards increasing Omnicell's footprint and market share while achieving annual quota targets. This involves managing new, and/or existing business, supporting industry partners, and leveraging Omnicell’s solutions to address operational and organizational challenges. Successful candidates will collaborate closely with sales team members, product, and internal support resources, ensuring customer satisfaction and fostering growth. What You’ll Do - Demonstrate an understanding of industry drivers and trends that impact our customers and drive their business. - Manage and grow key distributor and reseller accounts, serving as the primary point of contact for large distribution partners operating across the US, Canada, and APAC. - Maintain full ownership of the account lifecycle – spanning initial onboarding and contract negotiations, through to quarterly business reviews, ongoing contract management, and long-term strategic growth planning. - Drive GPO partnership engagement, working to maximize the utilization and visibility of our portfolio within GPO channels. - Identify opportunities to expand our presence and strengthen program performance. - Build and sustain relationships with key industry channel partners and organizations. - Identify and pursue strategic growth opportunities by staying attuned to market trends, partner needs, and competitive dynamics across your territory. - Collaborate cross-functionally within internal teams – including product, marketing, and operations – to align resources and deliver on account objectives. Qualifications - Bachelor’s Degree and 4 years of account management/relevant sales experience OR High School Diploma and 6 years of account management/relevant sales experience. - Strong negotiation and contract management capabilities. - Proven ability to influence C-suite and senior executive decision-makers. - Strong presentation and public speaking skills, with experience presenting to both internal stakeholders and external customers. - Willingness and ability to travel 25-50% as needed. Requirements - Experience managing complex, high-value accounts across a national customer base. - Understanding of relevant Omnicell products/services/solution offerings for Long Term Care (LTC) or institutional pharmacy. - Strong negotiation, conflict management, and customer service experience; experience acting as the issue resolution liaison for the customer. - Experience working with wholesaler, distributor or reseller accounts. Benefits - Collaborate – Build strong networks, share knowledge, and foster partnerships that drive results. - Inspire – Influence, engage, and motivate those around you to create a high-performing, inclusive culture. - Develop – Embrace continuous learning and actively support the growth of yourself and others. - Execute – Set clear priorities, take ownership of outcomes, and deliver on commitments. - Impact – Drive innovation, challenge the status quo, and align business goals with customer success. Company Description Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.” Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy. - As Passionate Transformers, we find a better way to innovate relentlessly. - Being Mission Driven, we consistently deliver on our promises. - Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. - Understanding that Relationships Matter creates synergies that yield the greatest benefits for all. - Intellectually Curious, eager to think deeper to learn and improve. - In Doing the Right Thing, we lead by example in ALL we do. We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world.