Role Description At Omnicell, we are transforming the future of healthcare through intelligent automation and data-driven insights. As a Manager, Growth & Strategic Analytics, you will play a critical role in shaping go-to-market strategy and advancing how we leverage data to improve customer outcomes and business performance. You’ll join a high-impact analytics team within CDIA, partnering across Marketing, Sales, Customer Success, and Service to unlock meaningful insights that drive growth. This is an opportunity to lead a talented team, influence executive decision-making, and build innovative analytics capabilities that power enterprise-wide strategy. What You’ll Do - Primary Impact: Drive strategic growth by connecting internal commercial data, external market intelligence, and enterprise customer metrics to deliver actionable insights that inform decision-making and elevate customer value. - As a Manager, you will: - Lead and develop the Growth & Strategic Analytics team—setting priorities, managing workloads, and fostering a high-performing, collaborative environment. - Own commercial analytics across key domains, including: - Sales quota modeling and territory planning - Pipeline health and forecasting insights - Installed base analytics (device classification, lifecycle, aging) - Service and contract renewal performance - Product adoption and utilization trends - Integrate and operationalize data from internal systems (CRM, commercial platforms) and external sources to create a unified view of customers, markets, and opportunities. - Evaluate and manage third-party data vendors (e.g., healthcare market intelligence platforms, claims data providers), ensuring data quality and strategic value realization. - Lead market and segmentation analytics, including: - Market sizing and whitespace identification - Hospital and health system targeting - Market penetration and opportunity modeling - Partner cross-functionally with Marketing, Sales, Implementation, Service, and Customer Success to translate business needs into scalable analytics solutions. - Collaborate with the Advanced Analytics CoE to incorporate predictive modeling, propensity scoring, and advanced AI/ML techniques when appropriate. - Partner with Insights Delivery & Enablement to translate analytics into stakeholder-facing dashboards, reporting, and self-service tools. - Own enterprise customer metrics, including Net Promoter Score (NPS), Customer Health Score (CHS), and CSAT—ensuring metric integrity and leading survey program administration. - Communicate insights to executive stakeholders, translating complex data into clear, compelling business recommendations. Qualifications - Bachelor’s degree in business, analytics, statistics, information systems, economics, healthcare informatics, or a related field, or equivalent experience. - 3+ years of experience in analytics, commercial operations, market insights, or business intelligence. - 1+ year of experience leading analytics teams or mentoring team members. - Proficiency in SQL and/or a statistical programming language (Python or R). - Experience with BI/data visualization tools such as Tableau, Power BI, or similar. - Strong experience working with commercial and CRM data (pipeline, revenue, customer lifecycle metrics). - Proven ability to manage multiple priorities in an ambiguous environment with a structured, solution-oriented approach. - Excellent stakeholder management and communication skills, with the ability to translate data into actionable insights. Preferred Qualifications - Experience in healthcare technology, medical devices, SaaS, biotech/pharma, or enterprise software. - Advanced degree (MBA, Master’s in Analytics, Strategy, or related field) or equivalent professional experience. - Experience with external healthcare data sources (e.g., Definitive Healthcare, claims data, or similar platforms). - Familiarity with enterprise systems such as Salesforce, Gainsight, SAP, Planview, or related tools. - Experience designing and administering customer measurement programs (NPS, CSAT, or similar). - Demonstrated experience leading and developing analytics talent. How You’ll Elevate at Omnicell - Collaborate: Build strong partnerships across CDIA and with commercial stakeholders to deliver integrated, enterprise-wide insights. - Inspire: Influence business leaders with data-driven storytelling and foster a culture of curiosity and innovation within your team. - Develop: Coach and mentor analysts, supporting their technical and professional growth while investing in your own continuous learning. - Execute: Prioritize effectively, take ownership of outcomes, and deliver high-quality analytics that drive measurable business impact. - Impact: Challenge assumptions, identify new growth opportunities, and advance how Omnicell leverages data to serve customers and drive performance. Leadership Imperatives - Model a Growth Mindset: Encourage experimentation, embrace feedback, and lead through learning and adaptability. - Act as a Talent Activator: Build, engage, and develop a diverse, high-performing team through coaching and clear development pathways. - Be an Impact Maker: Align team priorities to strategic business outcomes, fostering accountability and measurable results. - Lead as a Change Champion: Guide your team and stakeholders through change with clarity, resilience, and a forward-looking vision. Work Conditions - Remote work environment. - Occasional travel for collaboration, leadership meetings, or industry events.