Medely

• Partner directly with Account Executives, Account Managers, and front-line leaders to lift performance through hands-on coaching • Observe live calls, diagnose skill gaps, and build individualized coaching plans • Coach core selling behaviors: discovery, qualification, value articulation, objection handling, negotiation, and closing • Identify what top performers consistently do differently and scale those behaviors across the team • Own and continuously improve onboarding, ramp, and certification so new hires reach productivity faster • Evolve sales playbooks, messaging, and competitive positioning as our product and market change • Create simple, practical resources that reps actually use in live customer conversations • Define success metrics that connect coaching and enablement to seller behavior and business outcomes • Use data to refine programs, spot trends, and improve execution

• Build your own pipeline through strategic outbound prospecting, executive networking, referrals, conferences, social selling, and creative account penetration • Own the full enterprise sales cycle - from first outreach through discovery, executive alignment, commercial negotiation, and signed agreement • Open new hospital and health system logos by developing relationships across Nursing, HR, Finance, Operations, IT, Procurement, and executive leadership • Navigate complex buying committees with multiple stakeholders and competing priorities • Negotiate and close enterprise agreements, including Master Service Agreements (MSAs) and multi-product partnerships • Manage 3-6 month enterprise sales cycles while consistently creating a pipeline for future quarters • Bring customer and market insights back to Product, Marketing, and Leadership to influence product direction and go-to-market strategy • Partner closely across Customer Success, Product, Marketing, and Leadership to drive long-term customer success

• Define the vision, strategy, and roadmap for key areas of the Flex marketplace • Own major product initiatives from discovery through launch and iteration, including high-quality PRDs, clear success criteria, and cross-functional alignment • Use product data, marketplace signals, customer insights, and user research to identify the highest-value problems to solve • Make strategic tradeoffs across conversion, retention, supply and demand, matching quality, operational efficiency, and user experience • Partner deeply with Engineering and Design while driving alignment across Product Marketing, Sales, Customer Success, Clinical, Finance, and leadership • Measure what ships, learn from outcomes, and feed those insights back into product strategy • Identify risks, gaps, and opportunities before they become obvious - and bring a point of view on what we should do next • Apply AI and LLMs pragmatically as a force multiplier - both to simplify user workflows and to supercharge your own team's operational velocity

• Ramp quickly on Medely’s platform, value proposition, and the healthcare staffing landscape. • Begin 1:1s with your manager, align on your 30-60-90 plan, and shadow discovery and demo calls. Learn the sales tech stack (Salesforce, Outreach, Gong, Google Workspace) and territory structure. • Start building your outbound prospect list and following up on inbound leads. • Own a territory plan for outpatient healthcare facilities in your assigned region. • Run consultative discovery calls that uncover operational pain points and staffing needs. • Demonstrate Medely’s platform with confidence, tailoring use cases to each facility type. • Generate pipeline primarily through self-prospecting; while some inbound opportunities will come your way, the majority of your success will come from your own outreach and relationship-building. • Begin closing your first deals. • Consistently meet or exceed activity metrics and pipeline targets. Navigate multi-stakeholder sales cycles, engaging both clinical and administrative decision-makers. • Build a steady stream of net new opportunities while also expanding relationships with existing customers. Partner with Customer Success to ensure smooth onboarding and high adoption. • Be a top-performing AE, exceeding quota and contributing to Medely’s growth in your market. • Share market insights with leadership to refine our go-to-market approach. • Mentor newer AEs as they ramp.

• Be hands-on with the work. You won't just delegate. You'll write SQL, build dashboards, run analytical deep-dives, and produce models that generate real product and business insights. You're still a craftsperson. • Drive self-service analytics across the org. A big part of this role is making data accessible to people who aren't analysts. You'll train and enable business partners to navigate Delphina (our BI platform), set the governance standards that keep data trustworthy, and build the infrastructure so teams can answer their own questions -without creating chaos. • Translate complexity into clarity. You'll partner with operational and functional stakeholders to monitor business health, surface trends, and bring structure to ambiguous problems. The best outcome isn't a beautiful chart - it's a decision that wouldn't have been possible without you. • Build for scale, not just today. You'll contribute to a BI roadmap that balances short-term execution with long-term architecture - including alerting, anomaly detection, and applying AI/ML techniques to accelerate insight generation where it creates real leverage. • Work directly with leadership. Reporting into the VP of Financial Operations means high visibility and real exposure. Your work will directly inform how Medely's leadership team thinks about growth, operations, and strategy.

• Act as the front end technical lead for cross-functional, agile teams building high-impact web applications. • Drive architecture decisions and code standards to ensure scalability, maintainability, and performance. • Collaborate with product, design, and backend partners to translate ideas into delightful, accessible, and performant interfaces. • Lead by example - write high-quality, testable code and perform thoughtful code reviews. • Champion modern front end technologies, developer tools, and patterns to continuously evolve our stack. • Mentor and elevate other engineers through knowledge sharing and collaboration.

• Identify meaningful business and product opportunities that are currently unaddressed, and develop the insights, models, and systems needed to drive measurable impact • Build advanced machine learning, optimization, and analytics solutions that improve marketplace efficiency at scale • Design and execute experiments and observational studies that generate actionable business and product insights • Partner cross-functionally to define key metrics, improve logging and instrumentation, and build data visualizations and diagnostic tools that enable smarter decision-making • Deliver ad hoc analyses and investigate performance trends, operational issues, and metrics-based opportunities with minimal guidance • Translate complex analyses into clear recommendations and compelling narratives that influence strategic direction across the organization • Help orient teams around data-driven product development and foster a culture of thoughtful experimentation and rigorous decision-making

• Drive Gross Retention Rate (GRR) and churn mitigation by managing the overall Portfolio Health for the team's entire book of business. • Design and implement scalable programs and processes to improve retention, expansion, and customer engagement • Build and coach commercial expertise across the team, including value-based selling, negotiation, navigating legal/procurement hurdles, and using data in customer interactions • Forecast team bandwidth and headcount (Capacity Planning) based on evolving customer segments and revenue targets. • Analyze churn data, market trends, customer interactions, and customer health scores to predict future trends and proactively adjust team strategy. • Onboard and train new hires as well as maintain a high level of performance for individuals across the team. • Act as the internal "voice of the customer," providing aggregate qualitative and quantitative feedback and suggestions to the Product team. • Identify "At-Risk" patterns across the customer segment and deploy targeted mitigation strategies to save accounts. • Serve as the primary escalation point for cross-functional friction (e.g., poor handoffs) and negotiate new Service Level Agreements (SLAs) as needed. • Maintain expert knowledge of the Medely product, the healthcare staffing industry, competitive landscape, market happenings, and trends. • Build and maintain honest, genuine rapport with team, cross-functional colleagues, and key stakeholders.

The Company Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment. Join us in our mission to transform the healthcare staffing industry and improve patient lives! The Role We're looking for a data-driven, dedicated Revenue Operations Analyst to help contribute to and influence our continued success. In this role, you will work closely with stakeholders across the revenue organization to provide actionable insights into performance across the entire customer lifecycle. Your work will directly enable our teams to optimize efficiency and influence how, when, and where Medely expands across the country. The ideal candidate possesses strong business and financial acumen, broad technical skills, and expertise in sales and marketing. This is a hands-on position - we are looking for someone ready to roll up their sleeves and dive deep into the data to drive results. The Impact You’ll Make: - Metrics & Reporting: Architect, develop, and regularly produce key metrics, reporting, and actionable insights to evaluate and optimize the performance of revenue teams across the customer lifecycle - Quantitative Analysis: Conduct deep-dive analyses to understand root causes, identify blind spots, and improve detection of growth opportunities - Advanced Scenario Modeling: Build and maintain complex, multi-variable financial and operational models in Excel and Google Sheets. You will create "what-if" scenarios for commission changes, territory shifts, and headcount planning that allow leadership to see the ripple effects of every decision - Data Enrichment & Automation: Leverage tools like Clay and AI workflows to automate lead enrichment, sharpen account targeting, and scale outbound operations for the go-to-market teams - Operational Audit & Integrity: Act as the "source of truth" for the business. You will perform deep-dive audits of workflow, commission calculations, and funnel conversion to identify and fix data gaps before they impact the bottom line - Drive Business Change: Develop a strong understanding of the business to identify core focus areas and build trust with cross-functional partners Who You Are: - Analytical Experience: 3–5 years in revenue operations, investment banking, business analytics, or a similar environment where decision-making depends on your data accuracy - Expert-Level Spreadsheet Skills: Advanced Excel/Google Sheets modeling skills and comfortable with complex formulas and nested logic - Salesforce & GTM Literacy: Deep understanding of how CRM objects (Leads, Accounts, Opportunities) relate to one another and how those relationships manifest in data and reporting. You are comfortable with Salesforce reporting and dashboards - Attention to Detail: A "troubleshooter" mindset with experience validating commissions, auditing workflows, and ensuring reporting accuracy to prevent data gaps - Large-Scale Data Handling: Ability to work with large datasets and multiple data sources - Communication: Proven ability to earn trust with stakeholders and challenge the status quo through data-backed insights - Education: Background in Finance, Economics, or Business Analytics is preferred What Sets You Apart - Experience building visualizations in Tableau - Proficiency in SQL - Exposure to Clay or similar AI-powered data orchestration platforms Why Medely: Benefits & Perks - Competitive Compensation: Based on experience and performance - Long-term Incentives: 401k - Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance - Flexibility: We believe that work/life balance is important, so we offer flexible and unlimited PTO - Paid parental leave - Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally! - Ownership: Drive meaningful business impact on a team you’ll help build and define! - Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office! We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Work location is flexible if approved by Medely. Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate. We are an E-Verify company.

• Serve as the primary liaison between the company and outside legal counsel • Review, track, and manage contracts and related documentation • Handle incoming and outgoing legal requests across the business • Maintain and organize corporate records, filings, and legal documents • Assist with preparation, review, and routing of agreements and corporate paperwork • Support the COO with day-to-day legal and corporate administrative needs • Ensure legal and corporate documentation is accurate, complete, and up to date • Help maintain internal processes related to contracts and corporate compliance