• You align with the product strategy, derive precise goals and problem spaces from it, and ensure transparency and alignment within the team. • You conduct continuous Product Discovery (research, hypotheses, experiments), prioritize based on customer value, business value and risk, and make well-founded decisions. • You proactively and systematically gather requirements, maintain a value-oriented backlog and plan iterative releases together with engineering, design and stakeholders. • You continuously question the team’s way of working and proactively introduce process improvements. • You moderate problem spaces instead of solution requests, manage expectations and make strategy, progress and risks clear and traceable. • You define KPI targets, ensure impact measurement and are responsible for the success of your initiatives including review and course correction.

• Guide clients to the best strategic product decisions tailored to their organization and business goals • Translate and bridge client business needs with technical solutions • Provide a global perspective on development processes • Ensure requirements are clearly understood and implementation plans align with expectations • Identify and articulate client business needs and opportunities for growth • Act as a trusted advisor on clients' technology strategy • Serve as a Product Owner by developing and refining the backlog in Jira • Represent business needs to developers and ensure timely ticket completion

• As a Product Manager, you will be responsible for helping develop and grow our product offerings. • Work cross-functionally to support innovation and contribute to the end-to-end product life cycle. • Gather requirements from stakeholders to ensure the product meets business needs and translate to developer requirements. • Work closely with the engineering team to ensure that the product is built to specification and meets the customer’s needs. • Be the expert in your product space for customers, business leaders, development teams, and other stakeholders to drive product success. • Develop, drive, and maintain product roadmaps and backlogs based on business needs and stakeholder feedback. • Observe and track trends in the marketplace and identify potential outcomes or opportunities that can be supported by an existing product. • Collaborate with product designers to ideate and build prototypes for new features, enhancing user experience. • Lead Agile meetings such as sprint planning, sprint review, etc. • Implement product enhancements using agile principles, ensuring flexibility and responsiveness to change.

• Own the product strategy for Production Shipping, defining vertical‑specific roadmaps across pharma, retail, 3PL, and manufacturing. • Close legacy gaps and advance our modern shipping platform to support high‑volume, multi‑DC, LTL/TL, and compliance‑heavy workflows. • Drive enterprise customer success for 400+ strategic accounts, ensuring retention, satisfaction, and alignment with roadmap priorities. • Partner with field sales on consultative deals ($100K–$500K ACV), providing product expertise, demos, and ROI narratives. • Translate customer insight into clear requirements, user stories, and prioritization frameworks. • Lead cross‑functional execution with engineering, design, partnerships, sales, and customer success to deliver roadmap commitments on time. • Measure business performance including revenue growth, activation, adoption, PSAT, and churn reduction. • Maintain competitive intelligence and identify opportunities to extend Production Shipping capabilities across the Shipping 360 ecosystem.