LifeWorks

Role Description TELUS Health is empowering every person to live their healthiest life. As a Client Experience & Technology Solutions Program Specialist, you'll be the quality guardian between our product team and the clients who depend on our platform daily. Your work directly protects the integrity of healthcare workflows and data. You'll be the bridge that helps clients understand new capabilities, troubleshoot issues, and optimize how they use the platform. What You'll Do - Configuration & Requirements Gathering (~40% of your time) - Meet with the Director, Implementation Managers, and Operations team to understand client needs and project requirements. - Configure the TH Case Management platform for new client implementations or contract renewals. - Translate business requirements into system configurations that work in practice. - Collaborate with the Product Support team on configuration-related questions and technical considerations. - Open ADO tickets for all requests requiring Product team support and follow up on ticket status until completion. - Testing & Quality Assurance (~30% of your time) - Conduct thorough system testing in lower environments before any changes move to production. - Validate that configurations meet the original requirements and function correctly across the platform. - Ensure changes don't create unintended side effects for other clients or workflows. - Document testing results and flag any issues for resolution before rollout. - Partner with the Product team on any configuration-related issues identified during QA. - Client Communication & Support (~20% of your time) - Provide timely updates to internal Business teams and external clients on outstanding or in-progress ticket items. - Answer client questions promptly and explain technical solutions in non-technical language. - Help clients understand how new configurations work and how to use them as changes are rolled out. - Manage Help Desk and User Admin tickets in a timely manner and consistently meet SLAs. - Strategic Support & Continuous Improvement (~10% of your time) - Participate in special projects and process improvements as needed. - Identify patterns in client requests and provide feedback to leadership on product enhancements. - Contribute to documentation and knowledge-sharing that helps the team improve efficiency. Qualifications - You MUST Have: - Hands-on experience with TH Case Management platform, OR equivalent experience configuring healthcare platform solutions (minimum 2+ years). - Demonstrated knowledge of software testing practices, including: - Manual testing - Test case documentation - QA workflows - Excellent written and verbal communication skills. - Ability to explain technical concepts in non-technical language. - A patient listener who understands what clients really need. - Ability to manage multiple tickets and priorities simultaneously. - A deep desire for personal and professional learning. Requirements - You'd Be Great If You Also Have: - Experience working in healthcare or with healthcare platforms. - Experience with ADO, Jira, or similar ticketing and project management systems. - Familiarity with other TELUS Health products or the broader product portfolio. - Knowledge of change management principles. - A problem-solving mindset. Benefits - Access to a full range of benefits. - Remote work options. - High-quality well-being support and resources provided to employees. Compensation - Salary Range: $55,000 - $65,000 + 5% Bonus

Role Description TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. If you're passionate about mental health, thrive in dynamic environments, and love building genuine connections with people, this role was made for you. The End User Engagement Specialist will serve as an embedded wellbeing advocate within assigned TELUS Health client organizations. This role is responsible for driving awareness, understanding, and utilization of employee wellbeing benefits, primarily Employee Assistance Programs (EAP), through direct engagement with end users. You will build relationships with client stakeholders and employees, deliver educational programming, and create tailored engagement strategies that maximize benefit adoption and employee wellbeing outcomes. This is a unique opportunity to combine relationship-building, education, and advocacy in a role where your impact is tangible and measurable. You'll see the direct results of your work as EAP utilization increases, employees share positive feedback, and clients recognize you as a trusted partner in their wellbeing strategy. This is a remote position with the option for in-person attendance in a TELUS Health office, if available in your area. Responsibilities - Relationship building - Embed within assigned client organizations (2-5 clients depending on size/complexity) to become a familiar, trusted presence for HR teams, managers, and employees. - Develop deep understanding of each client's culture, demographics, pain points, and unique wellbeing needs. - Build and maintain strong relationships with key stakeholders including HR leadership, benefits administrators, managers, and employee resource groups. - EAP & Benefit Promotion - Drive awareness and understanding of Employee Assistance Programs (EAP) and other TELUS Health wellbeing benefits through creative, engaging outreach strategies. - Develop and execute tailored engagement plans for each client that align with their objectives and maximize benefit utilization. - Engagement Strategy & Execution - Design and implement multi-channel engagement campaigns (in-person, virtual, digital, print) that meet employees where they are. - If required by client, plan and execute client-specific events such as wellbeing fairs, mental health awareness campaigns, and new hire orientations. - Collaborate with client HR teams to integrate wellbeing messaging into existing communications and touchpoints. - Identify and leverage internal champions within client organizations to amplify reach and credibility. - Data driven Insights & Reporting - Track and analyze engagement metrics, EAP utilization data, and employee feedback to measure impact and identify opportunities. - Use data to continuously refine engagement strategies and demonstrate ROI to clients. - Gather qualitative feedback from employees and stakeholders to inform service improvements and innovation. Qualifications - 2-4+ years of experience in employee benefits, EAP, wellness program coordination, or client-facing engagement roles. - Proven ability to build relationships and influence stakeholders at all levels within client organizations. - Strong understanding of Employee Assistance Programs (EAP) and/or employee wellbeing benefits. - Excellent writing and editing skills for content across digital platforms. - Excellent interpersonal and communication skills (verbal and written) with ability to translate complex benefit information into accessible, engaging content. - You will work with both French and English-speaking clients. Proficiency in both languages is required. - Comfortable working onsite at client locations as well as remotely; willingness to travel as needed. - Experience with engagement metrics and data analysis to inform strategy. - Ability to manage multiple client relationships simultaneously with strong organizational skills. - Ability to work with global teams and customers across multiple regions. - Self-starter with ability to work autonomously in a fast-paced environment. Preferred Qualifications - Bachelor’s degree in human resources, psychology, health promotion, communications, or related field. - Experience with change management, organizational development, or workplace mental health initiatives. - Familiarity with digital wellbeing platforms, HRIS systems, or benefits administration tools. - Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope. Company Description We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Role Description Join the TELUS Health team as a Senior Quality Assurance Analyst – Data & Test Case Preparation and play a key role in the preparation and research of test cases for the implementation of our pension projects. In this specialized role, you will be responsible for transforming business requirements into actionable data criteria, identifying and preparing the necessary test cases to ensure the quality of solutions delivered to our major clients. Working in satellite mode on multiple large-scale projects, you will collaborate closely with QA compute teams to ensure test data is ready and compliant prior to test execution. This position offers a unique opportunity to develop expertise in data mining applied to the field of pension plans, in a dynamic environment where your resourcefulness and intellectual curiosity will be valued. If you're passionate about data, enjoy research and problem resolution, and want to contribute to projects that make a real impact on the lives of Canadians, this is the role for you. What you'll do: - Search for and identify test cases - Analyze the testing requirements received via Azure DevOps (ADO) to understand the scenarios to be tested - Transform pension plan requirements and rules into accurate, actionable data criteria - Use internal search tools to identify members who fit defined criteria and submit them for approval - Test data preparation and management - Assess the availability of existing test cases in databases - Create and manipulate the data needed to generate valid test scenarios - Maintain the quality and integrity of test data throughout the process - Work on multiple projects simultaneously - Manage a backlog of requests from different projects via a cross-project system in ADO - Communicate with requesters to clarify requirements and resolve ambiguities - Share learnings and best practices with the team - Adhere to established TELUS Health team methods and processes - Identify areas of opportunity in research and data preparation processes - Contribute to the optimization of data mining tools and techniques - Document specific cases and lessons learned for future reference Qualifications - 3+ years of experience in software quality assurance - Bilingualism - Experience in test case preparation - Knowledge of databases and ability to manipulate data (SQL is a major asset) - Familiarity with project management and monitoring tools (Azure DevOps/ADO is an asset) - Experience with pension plans or the actuarial field (an asset) - Strong interest in data with a passion for research and analysis - Reliability and ability to find solutions independently - Intellectual curiosity, analytical mind and willingness to learn - Organization and ability to manage multiple requests simultaneously - Adaptability to work on different projects with changing priorities - Open-mindedness and ability to adhere to established processes and methods - Ability to explain technical concepts to non-technical stakeholders - Effective collaboration within multidisciplinary teams Benefits - Specialization in a unique and innovative niche - Opportunity for career development - Exposure to large-scale projects with prestigious clients - Flexibility to work from anywhere in Canada - Work-life balance - Comprehensive benefits - Corporate culture focused on mutual aid, social impact, well-being and diversity

Role Description TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. We are building our new Solution Marketing department — the team that gives our portfolio a single, differentiated voice in the market: globally consistent, locally resonant. The department sits at the intersection of product, sales, and regional marketing, and is the connective tissue of our go-to-market. You are the architect of our story. As the Senior Solution Marketing Manager for Global Narrative & Portfolio Strategy, you own how the portfolio is positioned in the market: the global narrative, the value propositions that differentiate us, and the go-to-market strategy that ties it all together. Your mandate is coherence — ensuring that every product, in every conversation, ladders up to one consistent and compelling point of view. You are the single source of truth for what we say and why. What you'll do - Global narrative & positioning — define and maintain the global narrative, product positioning, and value propositions across the entire portfolio. - Portfolio GTM strategy — build the portfolio go-to-market strategy and ensure alignment across all products. - Product playbooks — create and own the product playbooks that equip the proposal team to win. - Product marketing assets — partner closely with the product team to develop product marketing assets infused with the new narrative. - Market research & trends — lead market research and trend analysis so our positioning is grounded in where the market is going, not where it has been. Qualifications - 7+ years in product marketing, with proven experience positioning a multi-product portfolio (B2B preferred). - A track record of building narratives, value propositions, and GTM strategies that sales teams actually use. - Strong storytelling and messaging craft — you turn complex products into clear, compelling stories. - Experience creating sales playbooks and enablement content for proposal or sales teams. - Analytical rigor: comfortable leading market research and translating insight into positioning decisions. - Excellent cross-functional collaboration skills across product, sales, and marketing. Requirements - Salary Range: $108,000-$143,000 - Performance Bonus or Sales Incentive Plan: 10% - Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. - We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. - We're open to discussing competitive compensation packages tailored to your experience level and expertise. Benefits - We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. - We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. - TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. - It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status. - We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Role Description The Customer Success Manager is responsible for managing a specific block of clients, driving growth within the customer base and developing and maintaining long-term relationships by providing excellent customer service, consultative support, and negotiating/renewing existing client contracts related to the delivery and evaluation of Employee Assistance and Support Programs. - Achieve identified revenue and growth targets - Respond to client inquiries & service requests pertaining to their programs and services - Responsible for the execution of client contracts and programs - Responsible for program governance including the review of internal reporting and identification of issues - Issuing reports to clients - Managing the renewal process with appropriate internal teams - Responsible for client support, annual planning preparation and meetings where appropriate - Responsible for execution of manager and employee orientations (delivered telephonically or by webinar) where appropriate, as well as follow-up on trauma, WPT initiatives etc. - Act as a liaison with internal departments to resolve issues that may arise with clients - Managing and coordinating Quality Assurance Reviews - Follow up on manager consultations - Responsible for updating and utilizing the CRM (Customer Relationship Management) system Qualifications - University degree in Business or a related field, or equivalent work experience required - 3-5 years of experience in a sales or account management support role - Previous experience with HR, Wellness programs, and/or EAP considered an asset - Demonstrated ability to respond in a timely and strategic manner to the day-to-day requirements of our clients, while identifying and uncovering business opportunities - Ability or potential to manage a book of business independently - Ability to meet clients as required, including some travel depending on client location (long-term / as permitted based on company PWG guidelines) - Ability to meet and exceed revenue targets - Exceptional communication and interpersonal skills, proven ability to develop relationships internally and externally - Strong problem-solving skills including the ability to be solutions-oriented, and to collaborate with internal teams to address client requests - Strong organizational, and time management skills including the ability to be self-directed in managing multiple priorities in a fast-paced environment - Analytical, and Project Management skills are an asset Requirements - Salary Range: $62,860 - $80,500 - Sales Incentive Plan: $26,940 - $34,500 - Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. - We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. - We're open to discussing competitive compensation packages tailored to your experience level and expertise. Benefits - We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. - We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. - TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. - It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status. - We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Role Description TELUS Health is empowering every person to live their healthiest life. The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received. What you'll do: - Answer incoming calls from claimants and employees to assist with leave of absence applications, short-term disability reporting, and claim status inquiries. - Work in a fast-paced environment where you'll juggle multiple tasks—answering calls, processing documents, and updating case notes—while maintaining accuracy and meeting tight timeframes. - Process incoming documents and reviews FMLA and STD documents received to determine if all necessary information has been provided to proceed with claim assignment/processing. - Inform claimants of documentation required to process claims, required timeframes, and claims status either by phone, written correspondence, and/or claims system when inquiry is received. - Update claim notes with appropriate claim and certification information. - Assist Case Managers and Nurse Consultants as needed. - Follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in training/meetings. - Other projects and tasks as assigned. Qualifications - 2+ years of customer-facing experience (call center, retail, or similar fast-paced customer service roles where you've managed multiple tasks and interacted with diverse customers). - High School Diploma. - Strong interpersonal and helping skills along with assessment and problem-solving skills. - Excellent computer skills and the ability to work primarily online in a paperless environment. - Reliable high-speed internet connection and a quiet home workspace. You'll need to pass an internet speed test as part of our onboarding process. Requirements - 2+ years experience in Human Resources, Disability management, and/or FMLA administration (Nice to Haves). - Familiarity with absence management systems (Nice to Haves). - Associate's Degree (Nice to Haves). Benefits - We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. - We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. Company Description TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Role Description The Contact Centre Team Member plays a pivotal role in delivering exceptional customer service to clients seeking health and wellbeing support. This position involves managing service requests, providing accurate and timely information, and ensuring a seamless client experience while upholding the organisation's values. The role also includes maintaining compliance with internal policies, procedures, and quality standards. - Assist clients with scheduling mental health and wellbeing appointments and providing information about our services as appropriate. - Deliver information in a timely, courteous, and professional manner and with empathy. - Maintain a comprehensive understanding of services. - Champion and consistently apply organisational values when interacting with clients, associates, internal staff, and team members. - Complete allocated tasks and projects as assigned by the team leader with accuracy and within required timeframes. - Ensure proficient use of all relevant systems and tools to support client and organisational needs. - Address and resolve client complaints and issues in accordance with system guidelines and continual improvement processes. Qualifications - Previous experience in a contact centre or customer service role is highly desirable. - Familiarity with health and wellbeing services is advantageous. - Proficiency in using customer management systems and technology. Requirements - Strong interpersonal and communication skills. - Ability to handle sensitive and confidential information with discretion. - High level of organisational skills and attention to detail. - Commitment to continuous learning and professional development. Benefits - We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. - We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. - TELUS is proud to foster an inclusive culture that embraces diversity. - We are committed to fair employment practices and all qualified applicants will receive consideration for employment. - We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Role Description The Leave of Absence & Disability Specialist is responsible for administering and facilitating the Americans with Disabilities Act (ADA) interactive process and advising clients on appropriate reasonable accommodations. This role also manages FMLA, state and company leaves, military leaves, and short-term disability (STD) claims, ensuring full compliance with applicable legislation and internal policies. The Specialist acts as a key advisor to clients, employees, and HR partners, providing expert guidance and driving effective return-to-work (RTW) outcomes. Key Responsibilities - Manage all ADA accommodation cases, guiding clients through the interactive process and recommending practical, compliant solutions for reasonable accommodations. - Administer and process FMLA, federal, state, military, company-specific leave programs, and STD claims. - Manage Department of Labor (DOL)-related claims, including recertifications and second/third medical opinion processes. - Conduct comprehensive case assessments, engaging employees, managers, and HR partners to: - Explain leave processes and employee responsibilities. - Gather relevant medical and situational information. - Develop a clear understanding of each case, including factors that support or hinder a successful return-to-work outcome. - Review medical certifications and supporting documentation to ensure determinations align with regulatory requirements and compliance timelines. - Collaborate with internal TELUS Health resources (e.g., nurse consultants, health professionals, supervisors) to support decision-making on claims. - Communicate with STD claimants regarding: - Documentation requirements. - Claim status (approvals, denials, consultations). - Timelines and next steps. - Establish return-to-work (RTW) goals with employees and employers, actively supporting and facilitating RTW planning. - Proactively communicate with client stakeholders on case developments that may impact the workplace or RTW planning. - Follow all established Standard Operating Procedures (SOPs) and internal protocols. - Participate in team meetings, case reviews, and ongoing training within the Disability Management function. - Support additional projects and initiatives as assigned. Qualifications - Minimum 5 years of experience in U.S. leave and disability case management, with strong knowledge of federal and state regulations. - At least 3 years of direct ADA case management experience. - Associate’s Degree required. - Strong interpersonal, communication, and client advisory skills. - Advanced case assessment and problem-solving capabilities. - Ability to manage multiple cases in a fast-paced, fully digital, paperless environment. - Proficiency with case management systems and standard office technologies. Preferred / Asset Qualifications - Professional certification or designation in disability management, occupational health, or a related health field. - Additional coursework or training in: - Occupational Health & Rehabilitation. - Disability-related legislation. - Human Resources or Disability Insurance. - Mediation or workplace mental health. - Bilingual (English/Spanish). Benefits - A mission-driven culture focused on improving lives through better health outcomes. - Opportunities to work with industry-leading professionals in disability and absence management. - A collaborative and supportive environment that values your expertise and growth. - Ongoing learning and development opportunities to advance your career. - The chance to make a real difference by supporting employees and organizations through critical life and health events.

Role Description TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. Retirement and Benefits Solutions (RBS) improves the financial health and well-being for individuals and strengthens organizational resilience for employers through sustainable and flexible retirement and benefits solutions. What you'll do: - Lead US sales team to achieve Health & Welfare and Defined Benefit market targets. - Accountable for team success against annual sales targets set with management. - Develop and execute a US sales plan and strategy via TELUS Premier Sales Organization process. - Engage in business development, client pursuits, RFPs, and finalist presentations. - Recruit, select, and onboard staff, adjusting plans to meet targets if necessary. - Interact with search consultants to maintain Top Tier provider status and secure RFPs. - Project and forecast new business revenue annually and quarterly. - Set personal and team sales quotas based on objectives and identify target market segments. - Track and report sales team metrics, collaborating with marketing and channel development for lead generation. - Monitor competition and industry trends to maintain market understanding. - Network with potential clients, search consultants, and participate in industry events. - Participate in regional and cross-LOB strategies and initiatives as needed. - Conduct regular team meetings to review performance and ensure adherence to Premier Sales Organization processes, leading in alignment with company culture and values. Qualifications - 10+ years’ successful sales experience in B2B. - 5+ years’ experience leading high performance sales teams. - Deep knowledge of USA market along with developed relationships. - Proven experience presenting to C-suite customer stakeholders, and internal C-suite. - Demonstrated leadership skills with extensive experience in building and developing high performance teams within large complex organizations. - Collaborative and effective communicator across teams. - Detailed understanding of the sales process and a proven track record of achieving sustainable, predictable and profitable business results. Requirements - Provide strong leadership and coaching to team members, facilitate career development, and nurture a high performance team. - Lead strategies, projects or programs to success, invoking deep understanding of industry specific solutions to create unique business value. - Own and manage relationships with strategic external partners. - Ability to create the environment for success and promote behaviors to deliver superior performance against targets. - Strong use of sales tools and selling methodology to support a differentiated sales experience for customers. - Forge strong relations with the national sales organization and other business units. Benefits - Salary Range: $160,000 - $215,000. - Sales Incentive Plan Range: $106,000 - $144,000. - Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. - We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. - We're open to discussing competitive compensation packages tailored to your experience level and expertise. Company Description We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity.

Role Description TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As Senior PMM for Market Activation & Intelligence, you take our global narrative and make it work in every market — adapting messaging with regional nuance, guiding how the narrative shows up across all marketing activities, and keeping us ahead of the competition on the ground. - Regional adaptation — adapt global messaging and positioning for local markets and regions, preserving the core narrative while respecting cultural, commercial, and competitive context. - GTM nuance in region — ensure go-to-market strategies account for regional realities, in close partnership with regional marketing teams. - Growth campaign narrative — provide narrative guidance for growth campaigns, ensuring messaging consistency across all marketing activities, channels, and touchpoints. - Competitive intelligence — own competitive intelligence, working hand-in-hand with sales and account managers to capture field insight and turn it into actionable, battle-ready knowledge. - Translation & localization — collaborate with regional marketing to drive the translation and localization of the strategy and its messaging. Qualifications - 5+ years in product marketing, regional marketing, or international GTM roles. - Hands-on experience adapting global messaging for local markets, including translation and localization workflows. - Experience running or contributing to competitive intelligence programs, ideally in partnership with sales. - Strong campaign sensibility: you know how to keep a narrative consistent across channels without making it rigid. - A collaborative operator who builds trust with regional marketing, sales, and account teams. - You have worked across multiple markets or regions and understand how positioning, buying behavior, and competition differ by geography. - Bilingualism is an asset. Requirements - Salary Range: $108,000-$143,000 - Performance Bonus or Sales Incentive Plan: 10% - Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. - We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. - We're open to discussing competitive compensation packages tailored to your experience level and expertise. Benefits - We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. - We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. - TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. - It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status. - We offer accommodation for applicants with disabilities, as required, during the recruitment process.