Legrand NA
Remote Jobs
Legrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide.
15 Jobs
Applied Data Analytics Intern
Legrand NALegrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide.
Role Description Legrand has an exciting opportunity for an Applied Data Analytics Intern to join the Pass and Seymour Team. This summer internship is a great opportunity for a student who enjoys working with data and wants to see how analytics is actually used inside a real business. You’ll work alongside experienced professionals on our Revenue Operations and Analytics team, supporting real initiatives using data, modeling, automation, and basic coding. Rather than fixed or predefined projects, you’ll contribute to the active queue of projects the department is working through, gaining exposure to a variety of analytics use cases over the course of the summer. This is not a classroom exercise or hypothetical case study. The work you do will support real teams and real decisions. What Will You Do? - Assisting with the development or enhancement of reports and dashboards - Supporting data modeling efforts that improve reporting and analysis - Writing or modifying basic queries or scripts to support analytics work - Exploring automation opportunities that help reduce manual processes Your responsibilities will evolve over the summer as you gain experience and confidence. Qualifications - Majors: Applied Data Science, Statistics or Statistical Modeling, Computer Science, or another quantitative or analytical field - We’re looking for a curious, motivated student who enjoys learning, problem-solving, and working with data. Required Skills: - Basic coding familiarity preferred (for example, editing simple scripts or queries) - Familiarity with Power BI and/or Power Automate is preferred Benefits - Hands-on, on-the-job training using real company data - Autonomy and flexibility to lean into your personal strengths and interests - A clear understanding of how applied data analytics creates value inside a large organization - Exposure to how data turns into insights that leaders actually use - Mentorship and collaboration with experienced professionals - Real, resume-worthy experience you can confidently talk about in interviews Company Description Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en . Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us . Legrand’s Electrical Wiring Systems (EWS) division provides the most complete line of residential, commercial, and industrial electrical wiring devices in the world. Through commitment to innovation and quality, EWS maintains the position of industry leader in wire and cable management and wiring devices categories, specializing in raceways, flexible floor, open space and outdoor power solutions, wire mesh cable trays and systems, and designer switches and outlets. With this comprehensive offering, EWS serves a range of exciting vertical markets, including commercial office and commercial interior, data centers, education, healthcare, hospitality, manufacturing, mixed-use developments and residential. For more information, visit legrand.us/electrical wiring devices . Equal Opportunity Employer
Strategic Account Manager
Legrand NALegrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide.
Role Description Legrand is seeking a Strategic Account Manager - Cooling to join our Data, Power, and Control team on a remote basis. In this role you will be responsible for driving adoption of high-density cooling technologies solutions across hyperscale, colocation, OEM/ODM, and enterprise accounts by representing the advanced cooling portfolio that meet the thermal demands of AI/HPC, cloud, and high-density enterprise workloads. - Develop and qualify pipelines for data center cooling opportunities that successfully convert into high-value wins. - Build, manage, and convert a robust sales pipeline, ensuring accurate forecasting and disciplined CRM hygiene. - Lead technical discovery discussions and guide solution design to support customer goals. - Build persuasive TCO/ROI, and sustainability narratives to support valued solution adoption. - Partner with channel and ecosystem teams to strengthen their ability to position and support Legrand cooling technologies. - Maintain accurate pipeline and forecast information in our CRM system (Salesforce). - Effectively cross-sell all business products and services, identifying opportunities to broaden solution adoption and maximize customer lifetime value. - Provide actionable voice-of-the-customer insights to support data-driven decision-making and product optimization. - Travel up to 50% to support customer engagement, account development, and industry events. - Perform additional responsibilities as needed. Qualifications - Bachelor’s degree or equivalent professional experience. - 5+ years of technical sales or sales engineering experience in data center infrastructure is required. - Technical understanding of Direct-to-Chip (DTC) data center liquid cooling. - Strong collaboration, relationship-building, and communication skills. - Demonstrated ability to think strategically, analytically, and creatively. - Familiarity with AI/HPC environments, rack/cabinet ecosystems, or channel enablement (preferred). - Experience with Microsoft Office, ERP systems (SAP preferred), and CRM systems (Salesforce preferred). - Willingness to travel up to 50%. Benefits - $220,000 - $240,000 OTE. - Comprehensive medical, dental and vision coverage. - High employer 401K match. - Above-benchmark paid maternity and parental leave. - Paid time off to volunteer. - Active/growing Employee Resource Group network. Company Description Legrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light, and data to customers worldwide. Legrand has been in the building-transformation business through electrical switches, wires, cables, controls, and shades, and more recently through audio/video, data centers, and lighting.
Tax Analyst
Legrand NALegrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide.
Role Description This is an exciting opportunity for a talented and dedicated Tax Analyst to join the Legrand North America team. The position offers the flexibility to be either hybrid in West Hartford, CT, or fully remote. You'll be joining a global leader in electrical and digital building infrastructures—a company committed to sustainable growth and creating an inclusive environment where you can make a real impact. - Build connections by serving as a tax contact for a portfolio of our subsidiary companies and fostering strong relationships with their accounting teams. - Contribute by preparing and filing standalone and consolidated federal and state tax returns, supporting international calculations and forms. - Play a key part in our quarterly and annual financial reporting for income taxes. - Apply your analytical skills to analyze and prepare tax depreciation for your assigned subsidiaries. - Provide support by handling state tax notices and assisting with audits, with the full backing of our experienced team. - Diligently manage our compliance calendar, ensuring all deadlines are met with precision. - Collaborate on key projects and help us enhance our processes through technology and automation. Qualifications - A Bachelor's degree in Taxation or Accounting is required. - A Master's Degree and/or CPA is preferred. - One plus year of direct tax experience (public accounting or multinational corporate tax experience considered). - Possess strong Excel skills. - Adaptable and open to evolving tax technology and automation initiatives. - Experience with Thomson Reuter’s OneSource Tax Compliance Software is a plus. - Experience with Alteryx is a plus. - Excellent organizational and time management skills with close attention to detail. - Strong collaborator who also works effectively independently. - Clear and effective communicator, both verbally and in writing. Benefits - Broad exposure across federal, state, and international tax. - Clear opportunities for career progression and professional development. - Experience with cutting-edge tax technology and automation tools. - A role within a supportive, collaborative team that is part of a global organization. Company Description Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en . Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us .
Senior Sales Representative
Legrand NALegrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide.
Role Description Legrand has an exciting opportunity for a Sr. Sales Representative to join the Electrical Wiring Systems Pass and Seymour Team. This is a remote position reporting to Charlotte, NC. The Sr. Sales Representative is responsible for achieving assigned sales quotas and goals for customers located within a defined geographic territory or account list. Prospects and develops business, responds to RFPs, and develops proposals for presentation to customers. Coordinates account resources with representatives from marketing, pre-sales engineering, and development. - Establish and grow account/end user relationships to ensure that the corporate and territory goals are met or exceeded. - Develop and manage territory business plans, including expenses, sample budgets, and end-user presence. - Work within the Engineer and Consulting community to promote and secure specifications. - Establish a presence at the state and local government levels for inspectors and code awareness. - Maintain close working relationships with corporate functions, providing competitive feedback to pricing departments. - Develop and maintain local training programs, altering corporate programs to suit individual territory needs. - Train and educate customers and end users on the application, features, and benefits of products. - Perform other similar and related duties as required. - Daily usage of CRM Tool (SFDC). - Project Management. - Job Tracking. - Open Opportunity Management. - Contact/Account Updates. - Key Territory Business Plans. - Territory updates of activities at National Accounts. Qualifications - 4-year degree or equivalent experience. - 4-7 years of prior sales experience, preferably with electrical distribution channel or similar. - Demonstrated track record of successful contractor sales. - Excellent verbal and written communications skills. - Effective listening skills and ability to validate understanding of information. - Ability to craft and give presentations to diverse audiences. - Understanding of commercial, residential, data-center, and industrial markets. - Effective negotiation skills with empathetic ability. - Strong computer skills, proficient with software for analysis and presentations. - Strong product knowledge and technical understanding. - Working knowledge of Digital Competence and Connected Homes. - Ability to understand customer needs and offer solutions. - Collaboration skills with all levels of customers and end-users. - Understanding of the personas of various customers. - Ability to add value, tools, and processes to customers/contractors. - Good understanding of the LNCA journey map and Design Thinking. Benefits - Comprehensive medical, dental, and vision coverage. - High employer 401K match. - Paid time off (PTO) and holiday pay. - Short-term and long-term disability benefit plans. - Above-benchmark paid maternity and parental leave. - Bonus opportunities in accordance with the Company’s incentive plans. - Paid time off to volunteer. - Active/growing Employee Resource Group network. Company Description Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet. Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. Legrand’s Electrical Wiring Systems (EWS) division provides the most complete line of residential, commercial, and industrial electrical wiring devices in the world.
Sales Operations Assistant
Legrand NALegrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Sales Operations Assistant supports accurate, on-time order processing and exceptional customer service for Legrand’s Data Center Power & Control (DPC) team on a REMOTE basis. The role maintains clean customer and order data in CRM/ERP systems, coordinates cross-functional actions to meet delivery commitments, and helps resolve issues quickly. - Process and track quotes and sales orders in CRM/ERP (e.g., Salesforce and SAP); confirm pricing, terms, and ship dates; update records to ensure 100% data accuracy. - Respond to customer inquiries about order status, inventory availability, and ship dates; provide clear, timely updates and next steps. - Maintain accurate customer and transaction records; document changes, approvals, and communications to ensure traceability. - Coordinate with Sales, Marketing, Operations, and Product Support to resolve issues and meet delivery commitments. - Expedite orders when needed; monitor open orders and follow through until completion to meet customer expectations. - Investigate and resolve customer issues using basic root-cause methods; recommend corrective actions and escalate risks when appropriate. - Stay current on DPC product features, launches, and the data center marketplace; complete required training within assigned time frames. - Identify and suggest process improvements that reduce cycle time, improve order accuracy, or enhance the customer experience. Qualifications - Proven experience delivering B2B customer service with end-to-end order management responsibilities (target ~3+ years or equivalent proficiency). - Proficiency with CRM and ERP systems to manage accounts, quotes, and orders (e.g., Salesforce, SAP). - Strong written and verbal communication skills; able to explain order status and next steps to customers and internal partners. - Organization and prioritization skills to manage multiple requests and meet deadlines with attention to detail. - Basic project coordination skills (planning, organizing, and tracking tasks across teams). - Ability to work both independently and within a team; use sound judgment to include appropriate stakeholders and escalate issues. Requirements - Experience in information technology, power distribution, or data center industries. - Associate’s or Bachelor’s degree in Business or a related field, or equivalent training. - Experience supporting inside sales or sales operations in a manufacturing or technology environment. - Advanced Excel skills for tracking orders and metrics; familiarity with Outlook/Word/PowerPoint. Benefits - Pay range: $45,000-$55,000 plus yearly bonus. - Comprehensive health benefits. - Industry-leading 401(k) match. - Paid maternity and parental leave. - PTO and holidays. - Disability coverage. - Bonus opportunities. - Paid volunteer time. - Access to active Employee Resource Groups that support women in engineering and underrepresented identities. - Culture emphasizes inclusion, flexibility, growth, and meaningful impact in a global organization.
Specification Consultant
Legrand NALegrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves establishing, growing, and maintaining a strong presence within the specification and contractor communities. - Develop and maintain a project pipeline reflective of market opportunities. - Increase awareness among all relevant stakeholders on the value of the company’s complete electrical and data communication infrastructure systems and solutions. - Accountable for meeting and exceeding territory quota. Qualifications - Bachelor’s degree or equivalent construction industry experience. - Minimum 5 years of sales and/or marketing excellence or 10 plus years experience in one of the following industries or disciplines: electrical, communications, construction, A/V technology, engineering, architecture, or interior design. - Proficient in negotiation and influencing skills. - Able to creatively demonstrate new product concepts using professional selling skills. - Lead project teams through the Construction Sales Process. - Able to assist with the creation of specification documents including engineering drawings and submittals. - Perform engineering and budgetary analysis including specification writing and take-off assistance. - Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail and meeting management software. - Ability to use internet and web based resources efficiently and effectively. - Must be able to communicate effectively in one-on-one and group presentation situations. - Establish and maintain positive relationships with customers and industry contacts. Requirements - Accountable for meeting and exceeding territory quota. - Weekly expense management. - Maximize the sales tools, including daily usage of CRM software. - Fully understand and utilize training and materials provided to support sales activities. - Optimize time and territory management. - Perform other similar and related duties as required. Benefits - Comprehensive medical, dental, and vision coverage. - High employer 401K match. - Paid time off (PTO) and holiday pay. - Short-term and long-term disability benefit plans. - Above-benchmark paid maternity and parental leave. - Bonus opportunities in accordance with the Company’s incentive plans. - Paid time off to volunteer. - Active/growing Employee Resource Group network. Company Description Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. - Founded in 1904 - Global, publicly traded company listed on the Euronext (Legrand SA EPA: LR) - Focus on improving life by transforming spaces with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable.
Field Service Technician II
Legrand NALegrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves performing on-site service work on Davenham’s full suite of products at customer locations. This position requires extended on-site assignments, typically lasting multiple consecutive months, during which technicians remain at the customer site and do not return home weekly. - Execute System Startup checklists at customer sites. - Program and test 3rd party meters on-site. - Complete startup certification reports and meter commissioning reports using provided templates. - Professionally interact with customers, contractors, and end users. - Diagnose and repair on-site product issues. - Train and mentor internal and 3rd party technicians on service procedures. Qualifications - High School Diploma or equivalent experience. - Proficiency with Microsoft Office and Windows. - Valid driver’s license and ability to rent a vehicle. - Ability to obtain government-mandated security clearances. - Valid passport. - Ability to obtain a company credit card. - Experience using power and electrical testing tools. - Advanced knowledge of electrical components and meters. - Willingness to complete required training and certification programs. - Ability to stay on-site for multiple months at a time. Requirements - Superior attention to detail. - Basic electrical knowledge. - Strong verbal and written communication skills. - Service oriented mindset and customer focus. - Effective critical thinking and troubleshooting skills. - Basic understanding of network communication protocols (Telnet, SNMP, BACnet, etc.). - Ability to consistently present and conduct oneself professionally as a Starline representative. - Ability to travel via air and vehicle to customer sites. - Willingness to work extended on-site assignments (multi-month stays). - Willingness to train and support internal staff and external partners. Travel Requirements - Travel up to 90%, including both domestic and occasional international assignments. - Extended deployments requiring technicians to remain on-site for multi-month periods. - Overnight stays required, often for extended durations. - Ability to work long hours on customer job sites as needed. - This role may qualify for a Long‑Term Travel Differential for multi‑month onsite assignments. Working Conditions/Physical Requirements - Work performed on active construction sites requiring PPE (safety glasses, protective footwear, hearing protection, electrical safety gear, etc.). - Ability to stand for prolonged periods. - Ability to climb ladders and perform work while elevated. - Ability to lift/carry up to 75 lbs occasionally and up to 25 lbs regularly. - Ability to make precise finger/hand movements and maintain steady arm positioning. - Ability to see close range details clearly. Company Description Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. - Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). - Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. - LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network.
Data Quality IT Program Manager
Legrand NALegrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Legrand North America is seeking a talented and motivated Data Quality IT Program Manager to join their growing development team and assist in the company-wide Product Data Quality initiative. This role will report to the Director of Enterprise Data Management and will serve as the techno/functional leader to interface between the business product data teams and the IT teams for product data quality improvements. - Manage cross-functional projects/programs simultaneously using Scrum, Agile, or Kanban or waterfall - Build complex project/sprint plans with multiple workstreams to keep project delivery on-track - Conduct daily standups and run internal and external meetings with a variety of teams - Monitor team performance, driving continuous improvement and removing impediments - Manage project budgets, burn rate, and measure project performance using appropriate systems, tools, and techniques - Anticipate and manage risks and issues as they arise - Determine process health metrics and key performance indicators and build data visualization reports - Partner with business stakeholders to collaborate on the product data quality strategy - Analyze and document data flows across multiple business systems - Define and document requirements into features/stories - Develop IT roadmap for improvement opportunities - Manage the overall program as well as the individual projects to deliver improvement opportunities - Collaborate with other IT teams for project deliverables - Support product data teams in the IT systems impact assessment when there are data change requests - Provide guidance to business teams regarding data taxonomy updates and system configurations - Support product data team in the creation of data quality and other informational reports - Contribute to the process improvement analyses by evaluating and recommending reporting tools - Support new product launch process, coordinating with Data Quality and other downstream application teams Qualifications - Experience with Data management systems and processes - Experience in managing a minimum of 2-3 MDM/DG programs - SAP Commerce (Hybris) experience is beneficial - Experience with managing projects in Agile methodology - Strong project management skills - Proficient skills in Microsoft Office Suite including Project Plan - Proficient in either Jira or Azure DevOps - Continuous improvement mindset - Strong communication skills and the ability to work between technical and business teams - Excellent interpersonal skills and confident yet humble demeanor - Experience with 3rd party development partners Requirements - Bachelor’s degree required, preferably in business or technical discipline - Master in Scrum via Certified Scrum Product Owner or Certified Scrum Master - Certified Project Management Professional (PMP) Benefits - Comprehensive medical, dental, and vision coverage - High employer 401K match - Paid time off (PTO) and holiday pay - Short-term and long-term disability benefit plans - Above-benchmark paid maternity and parental leave - Bonus opportunities in accordance with the Company’s incentive plans - Paid time off to volunteer - Active/growing Employee Resource Group network
Aisle Containment Strategic Account Specialist
Legrand NALegrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide.
Legrand is seeking an Aisle Containment Strategic Account Specialist to join our Data Center Power & Control Division on a remote basis. In this role, you will partner with major enterprise clients to deliver thoughtful, data-driven solutions that support safe, efficient, and innovative data center environments. Build strong, trust-based relationships with data center clients by understanding their environment, challenges, and goals. Act as a consultative partner, offering insights and expertise that help customers succeed. Serve as a primary point of contact for large enterprise clients, managing the full sales process with professionalism and clarity. Collaborate with National Account Managers and Territory Sales Managers to support sales strategy and customer engagement. Identify and develop new business opportunities with large enterprise clients, including Fortune 100 organizations. Partner with internal teams to create solutions that align with customer needs and company capabilities. Contribute to business and marketing plans that drive growth, customer satisfaction, and profitability. Maintain open, consistent communication with stakeholders and provide regular updates to leadership. Support the growth of Legrand’s Containment portfolio and help develop strategic plans for Tier 1 prospects. Represent Legrand at key customer meetings, industry events, and project discussions.
Field Services Coordinator
Legrand NALegrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Legrand has an exciting opportunity for a Field Services Coordinator to join the Data Center Power and Control Division Starline Team. This is a remote position reporting to Canonsburg, PA. The Field Services Coordinator position responds to a wide variety of Field Services related work that will vary from day to day and include collaboration with sales, marketing, purchasing, and accounting. The position will report to the Field Services Manager and will work closely with Regional Sales Managers and the sales rep network to ensure strong customer relations and a smoothly running services department. The role will provide the successful applicant with room to progress professionally as the Field Services department grows over the course of time. What Will You Do? - Availability to work with clients and technicians, sometimes after regular business hours and on weekends based upon business needs. - Manage daily business tasks to ensure that all service operations are scheduled, completed, and invoiced to the customer. - Create and issue Purchase Orders to 3rd party contractors. - Direct the tasks of administrative personnel to ensure the right people and right equipment are scheduled to the right location at the right time. - Handle order entry received via e-mail or phone using our ERP system. - Coordinate specialized quoting and jobs between Legrand and 3rd party service providers. - Resolve customer service issues including tracking orders, providing technical assistance, confirming on-site service dates, and getting on-site requirements prior to the work to be performed. - Manage general administrative tasks. - Work closely with other departments and maintain a basic business acumen to understand where and how to provide and receive pertinent information. - Manage the Load Bank rental fleet inventory and scheduling of shipments and pick-ups. - Perform additional position-related duties as assigned. Qualifications - Associates degree preferred or equivalent experience. - Three to five years of experience in a technical customer service role. - Experience with Microsoft Office Suite. - Proven ability to learn and apply the knowledge gained. - Prior experience using an ERP system a plus. - Prior experience using Salesforce or scheduling software. - Stable career history. - Attention to detail. - Knowledge of principles and processes for providing superior customer service. - Good working knowledge of word processing, spreadsheet programs, file and record management, as well as other office procedures. - Basic bookkeeping and financial skills. - Ability to meet deadlines and manage one’s own time. - Ability to communicate effectively verbally and in writing. - Ability to establish and maintain interpersonal relationships. Requirements - Work performed in an office setting. - Ability to sit for prolonged periods of time. - The employee must occasionally lift and/or move up to 25 lbs. Benefits - Comprehensive medical, dental, and vision coverage. - High employer 401K match. - Paid time off (PTO) and holiday pay. - Short-term and long-term disability benefit plans. - Above-benchmark paid maternity and parental leave. - Bonus opportunities in accordance with the Company’s incentive plans. - Paid time off to volunteer. - Active/growing Employee Resource Group network. Company Description Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en .
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