Keeper Security

Title: Federal Government Relations Manager Location: Remote, US Job Description: Keeper is hiring a skilled and strategic Federal Government Relations Manager to advance our federal advocacy strategy and build strong relationships with key stakeholders. This is a remote position for candidates located in DC, Virginia, or Maryland, with regular travel into Washington DC. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for a broad range of government relations duties, including advocating for Keeper’s solutions, influencing relevant policy decisions, and working with leadership and lobbyists regarding strategy. About Keeper Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of federal IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices, and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, including FedRAMP High and GovRAMP High Authorization, Keeper provides the security assurance public sector organizations require. Learn why federal agencies, including NASA and the DOJ, trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com. About the Role We are seeking a highly skilled and motivated Federal Government Relations Manager to join our Communications team at Keeper. In this pivotal role, you will oversee the implementation of government affairs initiatives, playing a critical role in shaping and driving our federal advocacy strategy. As a Federal Government Relations Manager, you’ll act as a key liaison between Keeper, government officials, lawmakers, lobbyists and external stakeholders, ensuring our advocacy efforts are aligned with company goals. You will collaborate closely with internal teams and external stakeholders to advance policy priorities and ensure Keeper’s interests are effectively represented. Your expertise in government relations, legislative processes, proposal writing, relevant timelines and other facets of public policy will be essential in navigating the complex political landscape, ensuring our continued success and competitiveness. Responsibilities - Collaborate with senior leadership to develop and implement the company’s federal advocacy strategy - Lead the execution of government affairs initiatives aligned with Keeper’s business objectives and policy priorities - Build and maintain relationships with government officials, lawmakers, lobbyists and external stakeholders - Monitor key legislative dates and deadlines, create a strategic calendar that aligns with goals, and execute the plan effectively, ensuring resources are allocated and tasks are completed on time - Identify and pursue opportunities for strategic partnerships with third-party stakeholder organizations, and manage ongoing relationships with these groups - Manage special projects related to government affairs, including policy research, stakeholder engagement, public relations and the development of advocacy materials, providing strategic recommendations - Develop policy communications, including position papers, legislative proposals, briefing materials, and memos, ensuring clarity and effectiveness in messaging - Collaborate with cross-functional teams, including public sector, communications and leadership, to ensure consistent and effective government relations strategies - Track and analyze federal legislation and regulatory developments that impact Keeper’s business, stakeholders, and growth - Provide strategic recommendations to senior leadership on potential policy changes or advocacy opportunities that align with company objectives - Represent Keeper at industry events and public policy forums, influencing policy discussions and fostering relationships with key stakeholders - Track and report on key government relations metrics, ensuring effective measurement and evaluation of advocacy efforts - Monitor and evaluate the effectiveness of advocacy efforts, adjusting strategies and tactics as needed to achieve desired outcomes - Provide training and guidance to internal teams on government relations processes, policy positions, and the potential impact of legislation - Ability to travel to and from customer meetings (locally) & rent and/or operate a vehicle on behalf of the company Required Experience - 5+ years of experience in government relations, public policy or related fields, with a proven track record of successful advocacy - In-depth knowledge of federal legislative and regulatory processes, as well as the ability to interpret and analyze complex policy issues - Strong relationships with federal policymakers, agency officials and key stakeholders - Excellent communication skills, including the ability to write clear, compelling policy papers, legislative proposals, briefing materials, reports and more - Experience in strategic planning and the ability to drive initiatives to successful execution - Experience in policy analysis and advocacy, with the ability to provide strategic recommendations based on research and legislative developments - Knowledge of political trends, key dates and deadlines, and the ability to anticipate potential impacts on the company’s business objectives - Experience in tech or cybersecurity preferred - Due to this role’s involvement in FedRAMP, all applicants must be a “US Person” - A Bachelor’s degree in Political Science, Public Policy, or a related field or equivalent experience Benefits - Medical, Dental & Vision (Inclusive of domestic partnerships) - Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life - Voluntary Short/Long Term Disability Insurance - 401k (Roth/Traditional) - A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) - Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: - Contact details, CV/resume, cover letter - Employment history, qualifications, work eligibility - Application responses and uploaded documents Information We generate: - Interview notes, assessments, communications - Scheduling information Information From Others: - Recruiter/referral information who submit your profile - References (with your consent, before final offer) - Public professional profiles - Background verification (post offer) Voluntary Diversity and Equal Opportunity Information - We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data - Assess your application and suitability - Manage interviews and recruitment workflow - Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) - Comply with employment law obligations 3. Legal Basis - Legitimate Interests (recruitment management, security and integrity of the hiring process) - Contracting steps (for progressed candidates) - Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: - HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: - Applicant tracking, recruitment systems and assessment providers - Background verification vendors (post offer) - Recruitment agencies (where applicable) - Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: - You opt into our talent database for further retention by providing consent (extended retention) - You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: - Access, correct, or delete your data, subject to applicable law and retention requirements - Object to or restrict processing - Withdraw consent (where applicable) - Request data portability - Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Role Description Keeper is hiring a driven Associate Account Manager to join a high producing team within our B2B sales division. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Join an elite group of proven performers and highly successful Associate Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As an Associate Account Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions. Responsibilities - Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows. - Carry a revenue quota to meet or exceed sales targets within assigned accounts. - Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts. - Work with clients to negotiate contract renewals, cross-sells and upsells. - Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews. - Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals. - Advise customers on best practices for securing and protecting their business against password related breaches. - Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle. - Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers. - Understand and navigate account procurement practices to negotiate licensing contracts. - Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. - Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc. - Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert. - Drive customer advocacy in the form of references, referrals, and case studies. - Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas. - Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives. - Contribute towards the development of a strong team environment by upholding high work standards. - Jump at opportunities to go the extra mile to ensure our customers are supported and successful! Qualifications - 2+ years of experience within software or tech sales (with a focus on upselling and expansion). - Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support. - Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise. - Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives. - Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value. - Energetic and self-motivated; a team player who is also a proactive and creative problem solver. - Aptitude for learning software; strong with business applications. - Ability to manage multiple priorities while maintaining strict attention to details. - Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations. - Working knowledge of Salesforce.com. - Undergraduate degree preferred (BA/BS). - Experience working in IAM industry is a plus. Benefits - Medical, Dental & Vision (Inclusive of domestic partnerships). - Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life. - Voluntary Short/Long Term Disability Insurance. - 401k (Roth/Traditional). - A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc).

Title: Inside Sales Representative SMB, Bilingual (Dutch) - EMEA Location: Irelan Keeper is hiring a driven Inside Sales Representative (Dutch speaking) to join our high producing EMEA sales team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance. At Keeper, the Inside Sales Account Representatives are responsible for driving new business within an assigned geography or vertical. This is a quota carrying and revenue generating position that reports to our Manager of Inside Sales. This role involves complex selling within a sales cycle period. You will gain a deep understanding of our frontline sales strategies while creating a vision that inspires customers to utilise Keeper as a trusted resource. Responsibilities - Thrive in a supportive but independent workplace with the opportunity to grow as our organisation grows - Target new customers through cold outreach and lead generation campaigns via phone calls and emails - Manage full sales cycle - Communicate with Dutch speaking customers, both verbally and in writing - Balance scheduling sales meetings with new clients on a weekly basis - Ensure all customers are on an active Keeper contract - Build and create a constant pipeline of prospect customers to scope - Act as a subject matter expert on all Keeper products, staying knowledgeable and up-to-date on changes, updates, and new products - Participate in cold call/role play activities and shadow cold calls with colleagues - Develop relationships with prospect customer contacts - Utilise additional sales resources to target and identify new business targets - Leverage Salesforce.com database to accurately reflect pipeline and account activity - Facilitate the proposal review process for new business opportunities Requirements - 2+ years of software sales experience - Must be bilingual, native Dutch and English (both verbal and written) - An accomplished track record of selling software into IT organisations - Salesforce experience - Web-conference demo experience - A track record of exceeding sales quotas - A positive mindset, team-oriented, results driven, and organised - Deadline and detail oriented - Experience managing full sales cycle Preferred - Bachelor's degree - Cybersecurity experience - Experience or knowledge of the Information Security industry is highly desired - Excellent problem-solving skills - Proficiency with Microsoft Office & Google Suite programs - Experience working with a Customer Relationship Management tool is preferred, expertise with Salesforce.com is highly desired Benefits - Onsite lunches - Private healthcare (no wait period) - Pension contribution (no wait period) - Sick Pay - Bike-to-Work Scheme (if local)

Title: Inside Sales Representative, SMB Location: Remote, US Job Description: Remote, US Description Keeper is hiring a driven Inside Sales Representative to join our high producing sales team. This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area! Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while building new client relationships in this pivotal role! About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Role At Keeper, the Inside Sales Account Representatives are responsible for driving new business within an assigned geography or vertical. This is a quota carrying and revenue generating position that reports to our Manager of Inside Sales. This role involves complex selling within a sales cycle period. You will gain a deep understanding of our frontline sales strategies while creating a vision that inspires customers to utilize Keeper as a trusted resource. Responsibilities - Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows - Target new customers through cold outreach and lead generation campaigns via phone calls and emails - Manage full sales cycle - Balance scheduling sales meetings with new clients on a weekly basis - Ensure all customers are on an active Keeper contract - Build and create a constant pipeline of prospect customers to scope - Act as a subject matter expert on all Keeper products, staying knowledgeable and up-to-date on changes, updates, and new products - Participate in cold call/role play activities and shadow cold calls with colleagues - Develop relationships with prospect customer contacts - Utilize additional sales resources to target and identify new business targets - Leverage Salesforce.com database to accurately reflect pipeline and account activity - Facilitate the proposal review process for new business opportunities Requirements - 2+ years of software sales experience - An accomplished track record of selling software into IT organizations - Salesforce experience - Web-conference demo experience - A track record of exceeding sales quotas - A positive mindset, team-oriented, results driven, and organized - Deadline and detail oriented - Experience managing full sales cycle Preferred - Bachelor’s degree - Cybersecurity experience - Experience or knowledge of the Information Security industry is highly desired - Excellent problem-solving skills - Proficiency with Microsoft Office & Google Suite programs - Experience working with a Customer Relationship Management tool is preferred, expertise with Salesforce.com is highly desired Benefits - Medical, Dental & Vision (inclusive of domestic partnerships) - Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life - Voluntary Short/Long Term Disability Insurance - 401K (Roth/Traditional) - A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: - Contact details, CV/resume, cover letter - Employment history, qualifications, work eligibility - Application responses and uploaded documents Information We generate: - Interview notes, assessments, communications - Scheduling information Information From Others: - Recruiter/referral information who submit your profile - References (with your consent, before final offer) - Public professional profiles - Background verification (post offer) Voluntary Diversity and Equal Opportunity Information - We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data - Assess your application and suitability - Manage interviews and recruitment workflow - Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) - Comply with employment law obligations 3. Legal Basis - Legitimate Interests (recruitment management, security and integrity of the hiring process) - Contracting steps (for progressed candidates) - Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: - HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: - Applicant tracking, recruitment systems and assessment providers - Background verification vendors (post offer) - Recruitment agencies (where applicable) - Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: - You opt into our talent database for further retention by providing consent (extended retention) - You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: - Access, correct, or delete your data, subject to applicable law and retention requirements - Object to or restrict processing - Withdraw consent (where applicable) - Request data portability - Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Role Description Keeper Security is hiring a driven Senior Revenue Performance Coach to join our Revenue Enablement team. This individual will serve as a seller-coach, operating as the core execution engine of our revenue coaching function. This is a 100% remote position. The Senior Revenue Performance Coach serves as a bridge between GTM enablement and execution. They blend coaching and enablement by reinforcing training concepts directly in real-world revenue generating situations. This role is designed for an experienced seller with a strong coaching and enablement mindset who thrives in live selling environments and values behavioral change over one-time training. You will operate with a high degree of autonomy, partnering closely with frontline managers and Enablement leadership to drive sustained adoption across the revenue organization. Responsibilities - Own end-to-end coaching outcomes for assigned sellers and revenue generators (primarily within the enterprise sales and customer success organizations, including diagnosis, action planning, behavior change, and progress tracking across coaching cycles). - Observe performance and create actionable plans to drive growth and change adoption. - Join live customer conversations as an observer to assess real-time seller execution against defined standards, identifying strengths, gaps, and opportunities for improvements. - Diagnose and uncover root causes of performance challenges, including skill gaps, behaviors, execution misses, process adherence, and decision-making under pressure. - Partner closely with frontline sales & success managers to reinforce coaching priorities and drive follow-through. - Reinforce enablement frameworks, messaging and playbooks within live selling moments. - Prioritize coaching focus areas based on data, feedback, reviews, live observations, and business needs. - Develop and own individual and personalized coaching plans with a focus on being clear, concise, and constructive. - Reinforce enablement concepts within live selling motions, blending coaching and training. - Identify recurring patterns across revenue generators and surface insights to inform enablement strategy and improvements. - Serve as a trusted advisor and mentor across the revenue organization by making yourself available for proactive outreach, questions, and follow up from team members beyond scheduled sessions. - Actively define, reinforce, and evolve standards for seller execution across revenue motions, helping establish and maintain a clear definition of “what great looks like” at Keeper. Qualifications - 4+ years of successful B2B SaaS or technology sales experience in a quota-carrying role, with a proven track record of meeting or exceeding targets (e.g., Account Executive, Customer Success Manager, or similar). - Demonstrated experience in sales coaching, enablement, training, or mentorship to show measurable improvement (formal or informal). - Strong understanding of modern sales motions (discovery, demo, deal progression, account management). - Ability to provide direct, constructive feedback with clarity and empathy. - High credibility with sellers and managers due to real-world selling experience. - Comfort observing live customer conversations and providing direct, constructive coaching. - Ability to manage multiple coaching relationships and prioritize effectively across performance tiers. - Strong collaboration skills and comfort partnering with frontline leaders and enablement teams. - Drive to work in a fast-paced environment with the ability to prioritize focus and execution while maintaining deadlines and goals. - Ability to leverage performance data, reports and dashboards to prioritize coaching focus and measure impact. Benefits - Medical, Dental & Vision (inclusive of domestic partnerships). - Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life. - Voluntary Short/Long Term Disability Insurance. - 401K (Roth/Traditional). - A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc).

Keeper Security is hiring a proactive and detail-oriented GTM Enablement Specialist to support the development and execution of enablement initiatives that elevate sales productivity and customer success across all segments of Keeper’s revenue organization. This is a 100% remote position with the option to work hybrid from the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a pivotal role in shaping Keeper’s go-to-market effectiveness, ensuring sales and customer success teams are empowered with cutting-edge tools, training, and strategies to maximize ACV, convert leads effectively, and deepen customer engagement. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Role Reporting to the Director of GTM Enablement & Programs, the GTM Enablement Specialist will support the execution of training, content, and tools that enable our Sales and Customer Success teams to perform at a high level. This role is ideal for someone early in their career looking to grow in GTM operations or enablement within a fast-paced, high-growth SaaS environment. Responsibilities - Support onboarding programs for new Sales and Customer Success team members by managing logistics, tracking completion, and maintaining training content - Maintain and organize enablement materials such as playbooks, messaging decks, onboarding guides, and certification tracks - Assist in the creation and delivery of ongoing enablement initiatives such as product training, methodology sessions, and sales skill workshops - Manage scheduling, communications, and follow-up activities for all internal training programs - Maintain and support the enablement platform (e.g., Showpad & Magentrix LMS), ensuring content is current, accessible, and well-organized - Track and report on enablement program participation and impact metrics (e.g., onboarding progress, tool adoption, training completions) - Serve as a liaison between Revenue Operations and field teams to gather feedback, identify needs, and implement improvements - Stay current on Keeper’s platform and GTM strategies to ensure enablement materials stay relevant and aligned Requirements - 1+ years of experience in enablement, sales operations, or a related support function within a B2B SaaS environment - Familiarity with GTM motions across Sales and CSM teams - Excellent organizational skills with the ability to manage multiple projects simultaneously - Strong verbal and written communication skills; able to work cross-functionally with different stakeholder groups - Experience with enablement tools (e.g., Showpad, LMS), CRMs like Salesforce, and content management platforms preferred - Preferred working knowledge of Identity and Access Management (IAM) and Privileged Access Management (PAM), including core concepts and real-world application - Self-starter mindset with the ability to operate in a fast-paced, evolving environment - Bachelor's degree in Business, Marketing, Communications, or a related field preferred Benefits - Medical, Dental & Vision (Inclusive of domestic partnerships) - Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life - Voluntary Short/Long Term Disability Insurance - 401k (Roth/Traditional) - A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) - Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: - Contact details, CV/resume, cover letter - Employment history, qualifications, work eligibility - Application responses and uploaded documents Information We generate: - Interview notes, assessments, communications - Scheduling information Information From Others: - Recruiter/referral information who submit your profile - References (with your consent, before final offer) - Public professional profiles - Background verification (post offer) Voluntary Diversity and Equal Opportunity Information - We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data - Assess your application and suitability - Manage interviews and recruitment workflow - Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) - Comply with employment law obligations 3. Legal Basis - Legitimate Interests (recruitment management, security and integrity of the hiring process) - Contracting steps (for progressed candidates) - Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: - HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: - Applicant tracking, recruitment systems and assessment providers - Background verification vendors (post offer) - Recruitment agencies (where applicable) - Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: - You opt into our talent database for further retention by providing consent (extended retention) - You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: - Access, correct, or delete your data, subject to applicable law and retention requirements - Object to or restrict processing - Withdraw consent (where applicable) - Request data portability - Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Description Keeper is hiring a Senior Software Engineer to join our Keeper Database (KeeperDB) team. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help build and evolve KeeperDB, a component of our KeeperPAM platform. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Job As a Senior Software Engineer on the KeeperDB team, you will own the evolution of an internal database exploration and record-browsing application embedded within KeeperPAM. You’ll build secure, high-performance backend services in Go, develop a modern React/TypeScript UI, and extend a plugin-based architecture that connects to multiple database technologies. This role emphasizes security, performance, and clean architecture across the full stack. Responsibilities: - Maintain and enhance KeeperDB application capabilities across backend (Go) services and frontend (React/TypeScript) components - Extend and refine a plugin-based database connectivity architecture supporting relational and NoSQL systems - Design and build GraphQL schemas, queries, and mutations powering UI workflows and integrations - Build intuitive React UI features that interface with backend services through GraphQL APIs - Integrate KeeperDB within KeeperPAM workflows, including Remote Browser Isolation (RBI) embedding and secure session behavior - Implement secure development standards including input sanitization, injection prevention, secret handling, and secure authentication flows - Write and maintain automated unit, integration, and end-to-end tests across backend and frontend - Contribute to Docker-based build pipelines and CI/CD workflows to improve release quality and speed - Diagnose and resolve production issues across backend, frontend, and database integration layers - Participate in architecture decisions and long-term evolution of the KeeperDB application Requirements: - 5+ years of professional software engineering experience - Strong experience building backend services in Go - Strong experience developing modern frontends with React and TypeScript - Hands-on experience designing and implementing GraphQL APIs - Experience integrating with multiple database platforms (e.g., PostgreSQL, MySQL, MongoDB) - Security-focused development mindset, especially in data access and query execution paths - Experience with Docker and CI/CD pipelines - Ability to work across the full stack (backend, frontend, database integrations) - Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience - Due to the role’s involvement with GovCloud, all applicants must be a U.S. Person Preferred Qualifications - Experience with plugin-driven architectures and extensibility patterns - Experience integrating AI/LLM APIs - CLI or TUI tooling development experience - Experience with Electron or desktop application frameworks - Familiarity with Keeper’s product ecosystem Benefits: - Medical, Dental & Vision (inclusive of domestic partnerships) - Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life - Voluntary Short/Long Term Disability Insurance - 401K (Roth/Traditional) - A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: - Contact details, CV/resume, cover letter - Employment history, qualifications, work eligibility - Application responses and uploaded documents Information We generate: - Interview notes, assessments, communications - Scheduling information Information From Others: - Recruiter/referral information who submit your profile - References (with your consent, before final offer) - Public professional profiles - Background verification (post offer) Voluntary Diversity and Equal Opportunity Information - We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data - Assess your application and suitability - Manage interviews and recruitment workflow - Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) - Comply with employment law obligations 3. Legal Basis - Legitimate Interests (recruitment management, security and integrity of the hiring process) - Contracting steps (for progressed candidates) - Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: - HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: - Applicant tracking, recruitment systems and assessment providers - Background verification vendors (post offer) - Recruitment agencies (where applicable) - Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: - You opt into our talent database for further retention by providing consent (extended retention) - You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: - Access, correct, or delete your data, subject to applicable law and retention requirements - Object to or restrict processing - Withdraw consent (where applicable) - Request data portability - Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Description Keeper is hiring a driven Inside Sales Representative, MM/Commercial to join our high producing sales team. This is a 100% remote position from select locations. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while building new client relationships in this pivotal role! About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Role At Keeper, the Inside Sales Account Representatives are responsible for driving new business within an assigned geography or vertical. This is a quota carrying and revenue generating position that reports to our Manager of Inside Sales. This role involves complex selling within a sales cycle period. You will gain a deep understanding of our frontline sales strategies while creating a vision that inspires customers to utilize Keeper as a trusted resource. Responsibilities - Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows - Target new customers through cold outreach and lead generation campaigns via phone calls and emails - Manage full sales cycle - Balance scheduling sales meetings with new clients on a weekly basis - Ensure all customers are on an active Keeper contract - Build and create a constant pipeline of prospect customers to scope - Act as a subject matter expert on all Keeper products, staying knowledgeable and up-to-date on changes, updates, and new products - Participate in cold call/role play activities and shadow cold calls with colleagues - Develop relationships with prospect customer contacts - Utilize additional sales resources to target and identify new business targets - Leverage Salesforce.com database to accurately reflect pipeline and account activity - Facilitate the proposal review process for new business opportunities Requirements - 3+ years of software sales experience selling Privileged Access Management (PAM) solutions - An accomplished track record of selling software into IT organizations - Salesforce experience - Web-conference demo experience - A track record of exceeding sales quotas - A positive mindset, team-oriented, results driven, and organized - Deadline and detail oriented - Experience managing full sales cycle Benefits - Medical, Dental & Vision (inclusive of domestic partnerships) - Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life - Voluntary Short/Long Term Disability Insurance - 401K (Roth/Traditional) - A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: - Contact details, CV/resume, cover letter - Employment history, qualifications, work eligibility - Application responses and uploaded documents Information We generate: - Interview notes, assessments, communications - Scheduling information Information From Others: - Recruiter/referral information who submit your profile - References (with your consent, before final offer) - Public professional profiles - Background verification (post offer) Voluntary Diversity and Equal Opportunity Information - We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data - Assess your application and suitability - Manage interviews and recruitment workflow - Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) - Comply with employment law obligations 3. Legal Basis - Legitimate Interests (recruitment management, security and integrity of the hiring process) - Contracting steps (for progressed candidates) - Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: - HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: - Applicant tracking, recruitment systems and assessment providers - Background verification vendors (post offer) - Recruitment agencies (where applicable) - Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: - You opt into our talent database for further retention by providing consent (extended retention) - You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: - Access, correct, or delete your data, subject to applicable law and retention requirements - Object to or restrict processing - Withdraw consent (where applicable) - Request data portability - Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Description Keeper is hiring a driven SLED (state, local, and higher education) focused Account Manager to join a high producing team within our B2B sales division. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role! About Keeper Security Keeper Security is transforming cybersecurity for millions of individuals and thousands of organizations globally. Built with end-to-end encryption, Keeper's intuitive cybersecurity platform is trusted by Fortune 100 companies to protect every user, on every device, in every location. Our patented zero-trust and zero-knowledge privileged access management solution unifies enterprise password, secrets and connections management with zero-trust network access, endpoint privilege management and remote browser isolation. By combining these critical identity and access management components into a single cloud-based solution, Keeper delivers unparalleled visibility, security and control while ensuring compliance and audit requirements are met. Learn how Keeper can defend your organization against today’s cyber threats at KeeperSecurity.com. About the Role Join an elite group of proven performers and highly successful Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a SLED focused Account Manager, you will work with an established client base within the public sector, concentrating on state, local, and higher education and be responsible for growing revenue through these accounts using our industry-leading solutions. Responsibilities - Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows - Carry a revenue quota to meet or exceed sales targets within assigned accounts - Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts - Work with clients to negotiate contract renewals, cross-sells and upsells - Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews - Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals - Advise customers on best practices for securing and protecting their business against password related breaches - Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle - Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers - Understand and navigate account procurement practices to negotiate licensing contracts - Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space - Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc. - Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert - Drive customer advocacy in the form of references, referrals, and case studies - Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas - Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives - Contribute towards the development of a strong team environment by upholding high work standards - Jump at opportunities to go the extra mile to ensure our customers are supported and successful! Requirements - 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion) - 2+ years of SLED or government sales experience within software or tech sales - Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support - Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise - Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives - Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value - Energetic and self-motivated; a team player who is also a proactive and creative problem solver - Aptitude for learning software; strong with business applications - Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations - Working knowledge of Salesforce.com - Undergraduate degree preferred (BA/BS) - Experience working in IAM industry is a plus Benefits - Medical, Dental & Vision (Inclusive of domestic partnerships) - Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life - Voluntary Short/Long Term Disability Insurance - 401k (Roth/Traditional) - A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: - Contact details, CV/resume, cover letter - Employment history, qualifications, work eligibility - Application responses and uploaded documents Information We generate: - Interview notes, assessments, communications - Scheduling information Information From Others: - Recruiter/referral information who submit your profile - References (with your consent, before final offer) - Public professional profiles - Background verification (post offer) Voluntary Diversity and Equal Opportunity Information - We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data - Assess your application and suitability - Manage interviews and recruitment workflow - Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) - Comply with employment law obligations 3. Legal Basis - Legitimate Interests (recruitment management, security and integrity of the hiring process) - Contracting steps (for progressed candidates) - Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: - HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: - Applicant tracking, recruitment systems and assessment providers - Background verification vendors (post offer) - Recruitment agencies (where applicable) - Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: - You opt into our talent database for further retention by providing consent (extended retention) - You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: - Access, correct, or delete your data, subject to applicable law and retention requirements - Object to or restrict processing - Withdraw consent (where applicable) - Request data portability - Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Keeper is seeking a driven Training Specialist to join our B2B Support division. This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a key role in delivering exceptional customer training. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices, and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections, and endpoints with role-based enforcement policies, least privilege, and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. Role Summary The Training Specialist delivers structured customer training to drive successful onboarding and foundational adoption of Keeper’s cybersecurity platforms. This role focuses on delivering standard training programs, building product proficiency, and enabling customers to securely manage passwords, secrets, and privileged access using established materials and best practices. The Training Specialist ensures customers understand core functionality, adopt security best practices, and confidently begin using Keeper’s solutions. Responsibilities - Deliver structured customer training sessions using established materials and guidance to support the adoption of Keeper products - Facilitate virtual training sessions, workshops, and (where applicable) webinars while encouraging participant engagement and interaction - Use and maintain existing training materials and learning resources, contributing minor updates or improvements when identified - Incorporate approved interactive elements into training sessions to support engagement and learning retention - Engage with customers to understand training needs and gather feedback through undefined processes - Provide post-training follow-up and basic support to reinforce learning outcomes and address common questions - Maintain accurate documentation of training sessions and customer interactions to support continuity - Follow established training standards, workflows, and documentation practices - Communicate clearly and professionally with customers in English, both verbally and in writing - Support basic LMS user needs, including login questions, course access, and directing users to appropriate training resources - Assist with updating training modules and materials in accordance with established approval and review processes Required Experience - 1+ years of experience in training development and delivery, preferably in a SaaS B2B environment or equivalent customer service environment - English fluency (both verbal and written) - Strong understanding of SaaS products and technologies - Excellent communication and presentation skills - Ability to adapt training content to varying audience needs and skill levels - Ability and willingness to consistently maintain working hours - Exceptional organizational and project management skills - Experience with Google Docs and MS-office tools - Excellent communication and interpersonal skills, with the ability to effectively manage customer relationships - Strong analytical and problem-solving skills - Ability to work independently and as part of a team, across global regions and time zones Benefits - Medical, Dental & Vision (Inclusive of domestic partnerships) - Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life - Voluntary Short/Long Term Disability Insurance - 401k (Roth/Traditional) - A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) - Above-market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: - Contact details, CV/resume, cover letter - Employment history, qualifications, work eligibility - Application responses and uploaded documents Information We generate: - Interview notes, assessments, communications - Scheduling information Information From Others: - Recruiter/referral information who submit your profile - References (with your consent, before final offer) - Public professional profiles - Background verification (post offer) Voluntary Diversity and Equal Opportunity Information - We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data - Assess your application and suitability - Manage interviews and recruitment workflow - Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) - Comply with employment law obligations 3. Legal Basis - Legitimate Interests (recruitment management, security and integrity of the hiring process) - Contracting steps (for progressed candidates) - Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: - HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: - Applicant tracking, recruitment systems and assessment providers - Background verification vendors (post offer) - Recruitment agencies (where applicable) - Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: - You opt into our talent database for further retention by providing consent (extended retention) - You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: - Access, correct, or delete your data, subject to applicable law and retention requirements - Object to or restrict processing - Withdraw consent (where applicable) - Request data portability - Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com