Horace Mann

• Leads the strategy, governance, and delivery of enterprise finance technology solutions. • Oversees the Finance Systems team and drives modernization initiatives across financial systems, data platforms, reporting, and analytics to support scalable, efficient, and controlled financial operations.

• Join sales team serving educators • Access warm leads with no cold calling • Earn residual income and mentorship • Handle inbound/outbound calls and digital inquiries

• Lead and integrate all aspects of new agent development, including field management, recruiting, onboarding, training, licensure, and centralized support • Develop and execute a comprehensive recruiting strategy aligned to growth goals and territory needs • Oversee the full recruiting lifecycle—from sourcing through selection—ensuring quality, consistency, and a strong candidate experience • Partner with field leadership to drive strong onboarding transitions and early-stage agent performance • Design scalable development programs that accelerate time to productivity and long-term success • Lead training strategy, delivering high-impact learning through classroom, virtual, and field-based formats • Ensure efficient and compliant onboarding and licensure processes • Establish and manage key performance metrics (e.g., validation rates, time to productivity, retention, cost of acquisition) • Provide executive-level insights on recruiting performance, pipeline health, and agent success outcomes • Drive continuous improvement through data, field feedback, and cross-functional collaboration • Identify and implement tools, technologies, and processes to improve scale, efficiency, and quality

• Program & Project Leadership • Lead a large-scale, three-year IAM program consisting of multiple project phases • Manage multiple cybersecurity and security-related initiatives simultaneously • Develop and maintain detailed project plans, schedules, milestones, budgets, and resource plans • Ensure projects are delivered on time, within scope, and within budget • Monitor project progress and proactively address risks, issues, and dependencies • Coordinate projects related to: Identity & Access Management (IAM), Multi-Factor Authentication (MFA), Data Loss Prevention (DLP), Access security and governance, Compliance and data protection initiatives • Support cybersecurity projects focused on improving and securing the enterprise environment • Act as liaison between technical teams, business stakeholders, and leadership • Facilitate discussions to gather requirements and clarify business needs • Identify and escalate project risks, issues, and blockers • Coordinate cross-functional teams across cybersecurity, infrastructure, data, and business units

• Leads the design and optimization of AI-enabled business workflows across key functions such as underwriting, claims, and servicing. • Drives process transformation by identifying AI opportunities, defining requirements, and ensuring measurable improvements in efficiency, cost, and performance. • Translate business problems into detailed functional and non-functional requirements for AI-enabled solutions. • Define workflow components including inputs, outputs, decision logic, exception handling, escalation paths, and control mechanisms. • Establish human + AI interaction models including decision support vs. automation, confidence thresholds, review processes, and override rules. • Partner with Product, Engineering, and Data Science teams to ensure requirements are complete, testable, and aligned to implementation capabilities. • Define and document data requirements for AI-enabled workflows, including sourcing, structure, lineage, and usage.

• Review and manage Life, Disability, and Waiver of Premium claims, ensuring compliance with company policies and regulatory standards. • Evaluate waiting periods, verify medical providers and treatment institutions, and assess the reasonableness of fees. • Determine claim applicability, conduct investigations, and evaluate allowable benefits under policies or certificates. • Approve claims within assigned authority limits, escalating complex or high value claims as necessary. • Accurately enter and maintain claims data within the claims management system. • Gather and verify documentation to ensure timely and accurate claim processing. • Conduct detailed reviews to validate claim accuracy and identify discrepancies or potentially fraudulent activity. • Provide prompt, courteous, and professional service to clients, employers, broker partners, and internal stakeholders. • Communicate effectively with claimants and beneficiaries to resolve inquiries and ensure clarity throughout the claims process. • Maintain organized, audit-ready claim files that support transparency and compliance. • Partner with legal, compliance, underwriting, and SIU teams on complex, disputed, or potentially fraudulent claims. • Ensure adherence to all regulatory requirements, company policies, and service standards. • Support a consistent and compliant claims handling approach across all lines of business. • Analyze claims data to identify trends, patterns, and opportunities for improvement. • Prepare reports and summaries for leadership to support data-driven decision-making. • Partner with internal teams to improve workflows, reduce cycle times, and enhance claim outcomes. • Support implementation of new tools, systems, and best practices to improve efficiency and customer satisfaction. • Stay current on industry regulations, product updates, and compliance requirements.

• Engage with prospective and existing clients via inbound calls and outbound follow-up to discuss retirement planning needs and solutions • Conduct needs-based financial conversations to assess retirement readiness, risk tolerance, time horizon, and income goals • Recommend appropriate retirement solutions, including annuities and investment products, aligned to client objectives • Educate clients on retirement planning concepts, income strategies, and available product solutions • Build and maintain strong client relationships through a consultative, trust-based approach • Manage and develop a pipeline of opportunities through consistent follow-up on leads, referrals, and prior interactions • Meet or exceed established sales goals and performance metrics • Accurately document client interactions and sales activities within CRM systems • Stay current on market trends, product knowledge, and regulatory requirements • Ensure full compliance with licensing, regulatory standards, and company policies

• Leads the enterprise AI product roadmap, driving prioritization and delivery of AI solutions across business functions. • Partners with business, IT, and data teams to deliver scalable, responsible AI capabilities while ensuring measurable business value and alignment with governance standards. • Define and manage the AI product roadmap across business domains (e.g., Claims, Customer Care, Compliance). • Prioritize AI use cases based on value, feasibility, and risk. • Translate business needs into AI product requirements and workflows. • Drive value realization (automation, cost savings, cycle time, customer experience). • Support AI governance aligned to NIST principles (trust, transparency, accountability). • Monitor model performance, data quality, and operational impact. • Communicate roadmap, progress, and outcomes to stakeholders and leadership.

• Define, lead, and execute the enterprise cloud strategy, including multi-year migration roadmaps across Azure and AWS for core insurance systems and supporting applications. • Develop multi-cloud and hybrid cloud strategies, including assessment, workload placement, portability, and decommissioning of legacy systems. • Partner with infrastructure and platform teams to implement scalable, resilient, and cost-optimized cloud environments. • Lead cloud migration programs, including rehost, re-platform, refactor, and rebuild strategies. • Lead modernization efforts including legacy rationalization, decommissioning, and adoption of cloud-native and AI-ready platforms. • Establish AI governance frameworks including model risk management, explainability, fairness, and compliance. • Lead and approve Enterprise Architecture Assessments. including AI-enabled and cloud migration solutions. • Ensure alignment with enterprise standards, security, data, privacy, and responsible AI expectations. • Drive landing zone design, cloud foundations, FinOps practices, and migration factory models to deliver predictable outcomes at scale. • Provide end-to-end architecture leadership for large-scale transformation programs. • Guide business domain architects and engineering teams through complex technical decisions and trade-offs. • Identify and mitigate architecture risks, and technical debt.

Role Description The Domain Managing Architect provides strategic architectural leadership across the Digital domains. This role leverages enterprise architecture disciplines, frameworks, and tools to ensure that technology solutions align with the long-term best interests of Horace Mann. Key Responsibilities - Develop and maintain current, future, and transitional state architectures. - Create conceptual, logical, and physical architecture models and diagrams. - Formulate and review high-level design documents. - Define, document, and govern architectural decisions across programs and projects. - Develop and enforce architecture policies, standards, and processes in partnership with the Chief Architect and CIO. - Identify and establish new enterprise building blocks and reusable architectural patterns. - Establish AI governance frameworks including model risk management, explainability, fairness, and compliance. - Lead and approve Enterprise Architecture Assessments, including AI-enabled and cloud migration solutions. - Ensure alignment with enterprise standards, security, data, privacy, and responsible AI expectations. - Provide best-practice guidance in evaluating and selecting vendor products and technology platforms. - Partner with Solution Delivery teams, architects, and technical leads to maintain current, target, and transition architectures. - Facilitate consensus across diverse technical and business teams. - Lead modernization efforts including legacy rationalization, decommissioning, and adoption of cloud-native and AI-ready platforms. - Communicate complex technical concepts clearly to executive and non-technical audiences. - Identify and mitigate architecture risks and technical debt. Qualifications - 10+ years of IT experience with 5+ years in architecture leadership roles. - Proven experience leading cloud transformation and legacy modernization programs at enterprise scale. - Exceptional communication and leadership skills in both technical and business contexts. - Brings broad cross-domain knowledge spanning enterprise and solution architecture, data platforms, integration, infrastructure, networking, and security to design scalable, secure, and resilient enterprise solutions. - Experience working within an Enterprise Architecture framework (e.g., TOGAF). - Fluency in modern architecture practices, including cloud-native, microservices, event-driven, and AI-enabled architectures. - Proven experience leading legacy modernization and enterprise cloud transformation initiatives across complex technology landscapes. - Ability to define and govern enterprise architecture standards, patterns, reference architectures, and technology roadmaps aligned with business strategy. - Expertise in creating architecture artifacts and diagrams (e.g., Visio, draw.io). - Collaborate with business leaders, IT leadership, and engineering organizations to translate strategic objectives into scalable technology solutions. - Experience in risk management and executive-level presentations. - Demonstrated ability to lead across organizational boundaries and drive consensus. - Experience with digital transformation. Preferred Qualifications - Experience in the insurance industry is highly preferred. - Experience in the Customer, Distribution, and Producer/Agent business domains. - Experience implementing AI governance frameworks in regulated environments. - Exposure to Agentic AI and Generative AI (LLMs, RAG, vector databases). - Certifications in cloud platforms (e.g., Azure Solutions Architect, AWS SA). Benefits - Pay Range: $124,200.00 - $175,800.00. - Salary is commensurate to experience, location, etc. Company Description Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For applicants that are California residents, please review our California Consumer Privacy Notice. All applicants should review our Horace Mann Privacy Policy.