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Role Description Our Client is seeking an ultra-organized, systems-minded Account Operations Coordinator to serve as the operational and administrative backbone of their account management department. Please note: This is not a passive task-entry assistant role. The successful candidate must be a true finisher—someone who actively pushes projects across the finish line, anticipates the needs of account managers before they arise, and keeps a complex multi-client agency engine running with flawless accuracy. - Advanced Asana Governance & Project Tracking - Serves as the agency’s central Asana system architect, structural guardian, and power user—maintaining pristine workspace hygiene, building templates, designing workflow automations, and keeping team-wide tasks clean and current. - Converts client commitments and meeting outcomes into highly detailed, properly assigned, dated, and cross-referenced Asana tasks. - Tracks every assigned deliverable aggressively to completion, relentlessly following up with internal teams to resolve bottlenecks before they turn into project delays. - Meeting Synthesis & Client Communications Support - Attends high-impact client calls, serving as the silent administrative anchor who captures every technical action item, target deadline, and strategic commitment. - Drafts professional, client-ready post-call follow-up emails within a strict two-hour window of each meeting, prepped for the account manager’s immediate review and dispatch. - Prepares clean, client-facing summaries and agendas, acting as a proactive partner to the account management division. - Data Preparation & Platform Synchronization - Aggregates, validates, and organizes key marketing metrics (ad spend, performance indicators, campaign trends, and historic comparisons) ahead of scheduled client calls. - Navigates customer pipelines and operations interfaces within GoHighLevel (GHL) to ensure backend client records match live project tracking data. - Manages shared calendars, documentation hubs, and communication flows across the Google Suite (Calendar, Docs, Sheets, Gmail). Qualifications - Agency Operations Experience: 2+ years of verified professional experience operating as an Executive Assistant, Project Coordinator, or Account Assistant, ideally supporting a high-volume, fast-moving marketing agency. - Structural Asana Mastery: Deep, non-negotiable, expert-level proficiency inside Asana. The candidate must think natively in Asana, possessing direct experience building templates, managing complex workspaces, and utilizing advanced platform automations. - Tech Stack Literacy: Solid hands-on experience navigating GoHighLevel (GHL) and the entire Google Workspace ecosystem (Calendar, Gmail, Drive, Sheets). - Outstanding Written English: Exceptional written communication mechanics. The candidate must be capable of drafting highly polished, persuasive, and professional client-facing emails with zero guidance. - Proactive "Finisher" Mindset: A relentless attention to detail and a self-driven project management instinct that thrives on organization, spots blockers early, and refuses to let tasks drift. - Workplace Infrastructure: Ownership of a quiet, private, and distraction-free remote home office, a modern computer setup optimized for active multitasking across browser tabs, and a stable, high-speed internet connection with power redundancies. Preferred Qualifications - Basic understanding of digital marketing terminology, ad spend metrics, and campaign KPIs (ROAS, CPC, CTR, etc.). - Prior experience coordinating multi-client schedules across different North American time zones. Benefits - Stable USD Compensation: A dependable full-time monthly contractor salary of $1,500 – $2,000 USD paid predictably in USD. - High-Trust Autonomy: Step out of micromanaged roles and take complete ownership of the agency's operational and project-tracking layer. - Elite Professional Growth: Work side-by-side with senior account managers in a high-performing digital marketing firm, gaining direct exposure to cutting-edge campaign operations and strategy.

Role Description Our Client is seeking a highly organized, analytical, and imaginative Paid Social Creative Strategist to serve as the critical operational bridge between media buying squads and the creative design team. This role is ideal for a professional who is obsessed with understanding exactly why an ad converts, transforming raw performance metrics into highly actionable production assets. - Working hand-in-hand with Paid Social Strategists. - Own the development of high-converting ad copy. - Build comprehensive creative testing roadmaps. - Manage specialized creative analytics tools. - Enforce strict quality assurance parameters to ensure flawless campaign execution. Qualifications - 2–4 years of professional experience operating within paid social media environments, performance creative strategy, or direct-to-consumer (DTC) growth marketing. - Deep practical understanding of performance creative logic, algorithmic triggers, and visual hooks engineered for Meta Ads Manager (experience with TikTok and Pinterest frameworks is a distinct advantage). - Exceptional written English copywriting skills, showing a demonstrated ability to write direct-response ad copy that stimulates digital consumer engagement. - Proven comfort reading and interpreting advertising account datasets, transforming platform chart indicators into actionable creative layout changes. - Outstanding project management habits, characterized by high attention to detail and comfort juggling overlapping creative requests simultaneously under tight timelines. - Absolute verbal and written English fluency, matched with the structural availability to work entirely within US Central (CST) and Eastern (EST) business blocks. - Ownership of a dedicated, distraction-free home office setup, a fast computer system capable of auditing high-definition video assets natively, and a highly stable, secure high-speed internet connection. Requirements - Translates campaign goals, consumer psychology, and media testing frameworks into highly detailed, actionable creative briefs for graphic designers and video editors. - Develops compelling, performance-driven ad copy variations engineered for distinct messaging angles, hooks, and consumer pain points. - Compiles comprehensive creative request packages, ensuring all deliverables strictly adhere to proper platform dimensions, aspect ratios, mobile safe-zones, and delivery specs. - Manages the daily administrative relationship, asset hand-offs, and prioritization queues between the media buying division and creative production units. - Directs, structures, and maintains specialized creative performance reporting dashboards within Motion, ensuring data accuracy, cross-team accessibility, and transparent performance visibility. - Audits asset-level performance metrics continuously, tracking and breaking down critical creative signals including Click-Through Rate (CTR), hook rate, hold rate, conversion rate, CPA, and blended ROAS impact. - Identifies visual and psychological patterns within high-performing assets to deliver definitive recommendations on what to scale, iterate, or pause. - Controls the implementation of structured creative testing frameworks, spanning isolated hook testing, CTA comparison, and static vs. video matrix experimentation. - Enforces absolute Quality Assurance (QA) standards inside advertising accounts prior to campaign launches. - Delivers authoritative strategic guidance regarding creative-to-targeting alignment. - Maintains meticulous, centralized testing logs and asset libraries via project management interfaces (e.g., Asana). Benefits - A dependable full-time monthly contractor salary of $2,400 USD matched with a dedicated growth path in performance creative metrics. - Take control of the creative matrix and testing analytics pipeline for an expanding, data-obsessed growth portfolio. - Execute complex multi-channel creative strategies entirely from your home office while staying tightly synchronized with an expert distributed agency squad.

Role Description Our Client is seeking a high-skill Inside Sales Representative to convert warm inbound leads into long-term quarterly and biannual service contracts. This is not an appointment-setter role; it is a position for a professional closer. You will handle 50–60 window cleaning leads and 50–60 screen replacement leads per week. Success in this role requires "speed-to-lead," the ability to lead high-stakes conversations, and the confidence to handle objections in real-time to secure recurring revenue. Key Responsibilities - Calls new inbound leads within minutes of receipt to maximize close rates. - Conducts high-volume outbound follow-ups (phone, text, email) on unsold estimates until a clear resolution is reached. - Converts one-time inquiries into recurring service contracts (quarterly or biannual). - Qualifies and books appointments for the screens replacement pipeline. - Meets and exceeds weekly and monthly close rate and revenue targets. Pipeline & Data Management - Manages a personal sales pipeline within GoHighLevel, ensuring every lead status and follow-up is documented. - Handles direct scheduling of cleaning jobs and appointments using the field service management platform FieldRoutes. - Maintains accurate records of all customer interactions for quality assurance and performance tracking. Professional Development - Participates in regular coaching sessions and call reviews via Fireflies. - Engages in ongoing sales training to sharpen objection-handling and rapport-building skills. Qualifications - Minimum of 3 years in phone sales (B2C or home services preferred). Outstanding candidates with 2 years and a proven closing record will be considered. - Native or near-native English fluency with a neutral accent and the ability to build rapport with US homeowners effortlessly. - Proficiency in GoHighLevel or a similar CRM, and comfort with call recording software for coaching purposes. - High-speed internet (50 Mbps+), modern computer, professional headset, and a quiet, dedicated workspace. - Self-directed and highly organized; must be a "closer" who asks for the sale on every call and handles objections gracefully. Preferred - Direct experience in home services (Pest control, lawn care, pool service, HVAC, etc.). - Prior experience with FieldRoutes. - Bilingual proficiency in English and Spanish. - Experience selling subscription-based or recurring contract products. - Availability to take new inbound leads on weekends for additional commissions. Benefits - Uncapped Earnings: Base salary plus commissions for contracts closed and appointments set. - Paid Time Off: 10 paid days off per year. - Growth Path: Clear opportunities to advance into Senior Sales or Team Lead roles as the company scales. - Investment in You: Direct investment in professional coaching, sales training, and development. - Stipend: A one-time equipment stipend may be available for the right candidate.

Role Description Our Client is seeking a Meta Ads Media Buying Specialist to serve as the technical architect of their advertising campaigns. This role is dedicated to the expert management and optimization of Meta ad accounts with monthly spends ranging from $3,000 to $150,000 USD. The successful candidate will "live" in the Meta Business Manager, managing multiple local market accounts across the United States. This is a role for a data-obsessed professional who stays ahead of algorithm shifts and thrives on testing new strategies to maintain the lowest possible lead costs in a challenging and evolving digital landscape. Key Responsibilities - Campaign Management & Optimization: - Executes new client campaign builds and manages the end-to-end lifecycle of Meta ad accounts. - Manages various campaign types including prospecting, retargeting, and sandbox testing. - Continually optimizes assigned accounts through rigorous data analysis and testing of campaign structures, audiences, and creative assets. - Monitors account KPIs daily to ensure performance goals and lead cost targets are consistently met. - Data Analysis & Reporting: - Maintains and updates client tracking sheets and internal reporting spreadsheets with high accuracy. - Builds custom reports to streamline ad account management and provide actionable insights. - Leverages synergies between accounts (one of three core product lines) to apply winning strategies across the client portfolio. - Strategic Innovation: - Stays current on the latest Meta strategies and algorithm shifts (including Andromeda) to improve account efficiency. - Collaborates with the Operations Manager to implement and test new experimental ideas and strategies. - Focuses exclusively on media buying and account performance (creative and copywriting assets are provided by a separate internal team). Qualifications - Minimum of 2+ years of full-time experience running Meta ads campaigns, specifically in a lead-generation context. - Expert knowledge of the Meta Ads platform and a strong portfolio showcasing stable cost-per-lead and solid ROI. - A self-starter who is obsessed with data, numbers, and finding innovative ways to improve efficiency. - Proficiency with websites, automation tools, and landing page software is considered a significant strength. - Good written and verbal English communication skills; a strong team player who is flexible and self-motivated. - Ability to thrive in a repetitive yet challenging environment, maintaining a pulse on the ever-changing social ads landscape. Benefits - 10 paid vacation days per year plus local national holidays. - Consistent Monday–Friday schedule within US business hours. - Competitive salary based on experience within a rapidly growing agency. - A specialized role where you can focus entirely on media buying performance without the distraction of creative production.

Role Description Our Client is seeking a highly motivated and hands-on E-Commerce & Digital Systems Manager to lead the development of the company’s entire digital infrastructure. This is not merely an operational role; it is a position for a Systems Builder who can architect, implement, and optimize a digital ecosystem from scratch. The successful candidate will take full ownership of the e-commerce platforms, CRM architecture, automation workflows, and AI integrations, ensuring that the company’s digital presence is scalable, secure, and highly efficient. Key Responsibilities - E-Commerce & Website Architecture: - Builds, optimizes, and maintains company websites and online stores (Shopify, WordPress, Webflow). - Manages the complete digital product catalog, including descriptions, pricing, and high-quality media assets. - Enhances website performance, mobile optimization, and conversion rates through continuous testing and UI/UX improvements. - Coordinates complex integrations between websites, suppliers, and inventory/payment systems. - CRM & Workflow Automation: - Architects and manages CRM systems (HubSpot, Salesforce, Pipedrive) to create optimized pipelines and customer journeys. - Develops advanced dashboards and reporting systems to provide leadership with data-driven insights. - Builds and manages sophisticated automations using Make.com, Zapier, or N8N to reduce manual operational friction. - Implements AI tools and LLM workflows (OpenAI, RAG systems, AI search) to improve scalability and customer engagement. - Marketing Support & Leadership: - Supports SEO, analytics, and digital marketing initiatives to drive traffic to new e-commerce platforms. - Organizes digital media assets and prepares promotional materials such as brochures and presentations. - Works closely with ownership to create operational standards and scalable workflows. - Takes ownership of projects from conception to execution, eventually assisting in building and leading a dedicated digital team. Qualifications - Required Qualifications: - Proven track record in managing e-commerce websites and complex digital systems. - Strong knowledge of Shopify, WordPress, or Webflow. - Expert-level experience with CRM systems and automation platforms (Make.com/Zapier). - Hands-on experience with AI tool integrations (OpenAI/LLMs) and familiarity with cloud infrastructure (AWS or GCP). - Familiarity with APIs, integrations, and basic HTML/CSS/JavaScript. - A "Systems Builder" mentality—someone who thinks like an owner and can solve complex problems independently. - Exceptional English communication skills, both written and verbal. - Preferred Skills: - Experience in the construction materials, home improvement, or design industries. - Proficiency in graphic design tools (Canva, Figma, or Adobe Suite). - Knowledge of GA4 and SEO fundamentals. Benefits - Play a pivotal role in the digital transformation of a multi-business enterprise. - Long-term potential to lead and expand the company’s e-commerce department. - Competitive base salary with a performance-based bonus structure. - Work with a forward-thinking team that embraces AI and automation to move fast.

Role Description Our Client is seeking a Land Acquisition & Leasing Operations Assistant to build and manage their off-market land pipeline. This is a highly structured, execution-focused role where the successful candidate will: - Research properties - Engage directly with landowners - Track opportunities through the acquisition lifecycle - Provide vital support for leasing operations, including inquiry management and application processing This is a metrics-driven position designed for a self-starter who thrives on consistent daily activity and research. Qualifications - Strong English (written and verbal) with confident phone skills for outbound cold calling - Proven background in lead generation, cold calling, or real estate research - Ability to read zoning maps and perform research via GIS, county records, and property data platforms - Highly organized with experience using CRM systems or advanced spreadsheets for lead tracking - Process-driven, disciplined, and comfortable with the repetitive nature of outbound sales and research Requirements - Experience running land wholesaling or off-market real estate campaigns (preferred) - Familiarity with industry tools such as PropStream, BatchLeads, or similar platforms (preferred) - Basic knowledge of real estate underwriting or the title/closing process (preferred) - Bilingual (English/Spanish) is a plus (preferred) Benefits - Deepen your expertise in the high-demand US construction and utilities sector - Long-term, full-time contract with a competitive USD salary range - Gain experience using top-tier platforms like Salesforce in a remote setting - Work at the heart of the project lifecycle, directly influencing the success of permitting and proposal workflows

Role Description Our Client is seeking a Social Security Disability Paralegal and Client Support specialist to join their team in a long-term capacity. This role is a unique blend of legal support, administrative operations, and proactive client communication. The successful candidate will manage large administrative records, track critical legal deadlines, and serve as a professional voice for the firm when coordinating with U.S.-based clients. This is an ideal position for a detail-oriented professional who thrives in a role that requires both deep-focus analytical work and confident verbal interaction. Key Responsibilities - Legal Support & Case Analysis - Reviews medical records to identify key evidence relevant to Social Security Disability claims. - Prepares concise medical summaries and chronologies to assist with case development. - Organizes and manages large administrative records (often exceeding 1,000 pages) with extreme accuracy. - Assists with the preparation and filing of essential legal documents for the Appeals Council and Federal Court. - Operations & Case Management - Maintains detailed case tracking systems (Excel, SharePoint, etc.) to ensure internal records are always up to date. - Monitors case statuses and tracks strict deadlines for Federal Court filings and agency responses. - Collaborates with the team to identify and implement improvements to internal workflows and processes. - Client Communication (Outbound Focused) - Makes regular outbound calls to U.S.-based clients to follow up on case statuses, missing documentation, and next steps. - Communicates professionally and confidently, providing clear updates and explaining basic case milestones. - Documents all client interactions accurately within the firm's case management system. Qualifications - Communication: Near-perfect English (written and spoken) with a clear, professional, and confident phone presence. - Experience: Previous experience in outbound calling or high-level client communication is required. - Technical Skills: Strong proficiency in Microsoft Office 365, particularly Excel and Word. - Organization: Exceptional attention to detail and the ability to manage multiple competing priorities and deadlines. - Reliability: Must have a stable internet connection and the ability to work full-time during U.S. Eastern Business hours. Preferred Qualifications - Experience working with U.S. law firms or within the Social Security Disability field. - Proven ability to summarize medical records or legal documents. - Familiarity with case management systems such as Clio Manage, Clio Draft, or Lawmatics. Benefits - Compensation: Competitive monthly salary with performance-based increases. - Stability: A stable, long-term position within a specialized legal practice. - Time Off: 10 vacation days, 5 days of sick leave, and observance of United States holidays.

Role Description Our Client is seeking an ABM (Account-Based Marketing) Specialist to serve as the primary architect of their high-growth outbound engine. Reporting to the Demand Generation Manager, this individual will lead the strategic execution of account-based programs by utilizing data to identify high-value targets and building automated systems to convert them into a viable pipeline. This is a highly technical and analytical role centered on outbound mastery, requiring the specialist to build hyper-personalized, AI-driven outreach at scale while providing the data-backed frameworks necessary for resonant messaging. Key Responsibilities - Outbound Engine Architecture: - Builds and maintains sophisticated cold email systems using Instantly and Clay, ensuring high deliverability and 1:1 personalization at scale. - Manages the technical health of outreach infrastructure, including secondary domains and inbox "warm-up" protocols. - Acts as the power-user and administrator for the ABM suite (HubSpot, Instantly), optimizing workflows, lead rotations, and tracking pixels. - Data Engineering & AI Integration: - Utilizes AI tools to scrape websites, analyze account data, and generate custom business cases for C-suite stakeholders. - Engineers precise target account lists using Clay, Primer, and ZoomInfo, identifying "trigger events" to launch automated, timely plays. - Leads the hand-off between data and creative by briefing content teams on specific account pain points and personas. - Analytics & Performance Tracking: - Owns the reporting dashboard for all ABM initiatives, tracking account engagement, reply rates, and pipeline velocity. - Provides actionable insights to leadership to pivot or scale campaigns based on data patterns. - Translates technical metrics into clear business outcomes and measurable revenue impact. Qualifications - 5+ years of B2B Marketing experience, with a specialized focus on ABM, Sales Ops, or Demand Generation. - Extensive experience with tools such as Clay, Instantly, Primer, Propensity, ZoomInfo, or Apollo.io. - Advanced proficiency in HubSpot reporting and Excel/BI tools for data pattern identification. - Mastery of AI tools for workflow efficiency, data cleaning, and scaling research-heavy personalization. - Strong understanding of outreach infrastructure, including bypassing spam filters and managing integrations. - English C1 level required; must be comfortable collaborating daily with U.S.-based leadership and presenting technical data. Benefits - Lead the strategy and execution of a cutting-edge outbound tech stack. - Work at the forefront of AI-driven marketing and automation. - Stable, full-time remote contract with a consistent monthly salary in USD. - Join a high-performing team where data and creative work in perfect sync.

Role Description Our Client is seeking a high-autonomy Digital Marketing & Performance Specialist to own the strategy across paid channels while leading the creative partnerships that fuel growth. This role is a strategic split between technical optimization—analyzing data, scaling winning ads, and managing budgets—and creative strategy—briefing creators and building content pipelines. The successful candidate will work with minimal oversight to drive measurable results and refine the brand’s messaging for a global audience. Key Responsibilities - Paid Media & Campaign Management: - Directly manages Meta advertising campaigns, identifying specific opportunities for rigorous testing and aggressive scaling. - Oversees relationships with external digital partners (Google, Amazon, etc.) to ensure cross-platform alignment with the overall growth strategy. - Monitors performance data daily to "scale winners and kill losers," ensuring maximum efficiency of ad spend. - Stays current with platform updates and emerging industry trends to keep the brand competitive in a fast-moving D2C market. - Creative Strategy & Content Pipelines: - Drives creative strategy across both paid and organic channels, collaborating with content creators, video editors, and designers to develop high-performing assets. - Builds and maintains robust creator partnerships to ensure a consistent flow of fresh, on-brand content. - Translates complex performance data into clear, actionable creative briefs that guide the production of future advertisements. - Lifecycle Marketing & Retention: - Builds and optimizes automated email flows and manual campaigns to move users through the funnel from consideration to purchase. - Refines brand messaging across various touchpoints to improve conversion rates and customer lifetime value. Qualifications - 3+ years of direct experience managing Meta ads specifically for a Direct-to-Consumer (D2C) brand, with a proven track record of driving results. - Proven ability to brief and work collaboratively with creative teams to produce high-performing video and static assets. - Strong ability to interpret performance data and clearly articulate the narrative behind trends to leadership. - Fluent in English with exceptional written and verbal communication skills. - A self-starter with a proactive approach to problem-solving and the ability to drive projects forward independently in a remote setting. Benefits - High level of freedom to own projects and make strategic decisions. - A remote-first culture with a flexible schedule. - Work directly on a flagship product within a small, talented team where your work is immediately visible. - Full-time contractor role with competitive compensation in USD.

Role Description Our Client is seeking a Customer Service Representative (CSR) to serve as the primary point of contact for homeowners. This role is essential for managing the front-end customer experience, ensuring that every inquiry is handled with professionalism and care. The successful candidate will manage inbound requests, oversee appointment logistics, and support the company’s digital presence through social media and review management. This position requires a proactive individual who can balance administrative precision with high-level interpersonal skills. Key Responsibilities: - Lead Management & Communication - Handles all inbound requests via email and phone calls, answering product availability questions and providing general information. - Manages the scheduling of appointments, ensuring that customer needs are met and calendars are optimized. - Conducts diligent follow-ups on canceled appointments and pending inbound requests to recapture opportunities. - Ensures that scheduled appointments are properly fulfilled and coordinated with the field team. - Marketing & Administrative Support - Manages the company’s social media presence by creating and scheduling posts across various platforms. - Oversees review management, monitoring feedback on sites like Yelp, Angi, and Google to maintain the company’s high reputation. - Submits invoices for rewards programs and handles administrative tasks related to lead generation platforms (Hatch, Thumbtack, Nextdoor). - Supports the Sales Manager with ad hoc projects and administrative tasks as needed. - Digital Tool Coordination - Utilizes a variety of software tools—including Buildertrend, Setmore, and Dialpad—to maintain accurate customer records and communication logs. - Uses Canva and social media tools to maintain brand consistency and engagement. Qualifications - At least two (2) years of dedicated customer service experience. - Fluent or Native English speaking and writing skills are mandatory. - High degree of emotional intelligence (EQ) and the ability to handle customer concerns with empathy and professionalism. - Strong critical thinking skills and the ability to problem-solve in a fast-paced environment. - Must be comfortable navigating CRM systems, scheduling software, and social media platforms. Requirements - Tech Stack - Communication: Dialpad, WhatsApp, Outlook. - Project & Scheduling: Buildertrend, Setmore, Hatch. - Lead Platforms: Yelp, Angi, Thumbtack, Nextdoor, GLSA. - Documentation & Design: PDF Editor, Hover, Word, Excel, Canva. Benefits - Clear bonus structure based on successful appointment setting. - Full-time, long-term remote contract with a reputable US-based company. - Play a key role in a company with a 30-year legacy of excellence. - Immediate Start: Our client is looking to onboard the right candidate right away.