CoreView

Role Description We are looking for a commercially minded Commercial Counsel to own the full lifecycle of our customer and vendor agreements. This role requires a high degree of independence and the ability to operate across multiple time zones, partnering closely with stakeholders to enable deals while managing risk. This is a high-volume, high-trust role where speed and judgment matter equally. You will report to the Chief Financial Officer. What You'll Do - Draft, review, and negotiate a high volume of SaaS agreements including MSAs, Order Forms, DPAs, NDAs, and partner/reseller agreements. - Manage the full contract lifecycle — from initial redlining and negotiation through execution — with a high level of ownership and urgency. - Partner closely with teams across legal, sales, finance, and operations to resolve contract issues and align risk with business objectives. - Identify legal and commercial concerns in proposed terms and develop practical solutions that balance protection with deal progression. - Advise on ARR-related contract terms including multi-year commitments, auto-renewal clauses, true-ups, and uplift provisions. - Ensure contractual alignment with revenue recognition requirements (ASC 606 / IFRS 15) in collaboration with Finance. - Support high-volume agreement handling while maintaining accuracy, consistency, and compliance with company standards. - Maintain and improve standard contract templates, playbooks, and fallback positions. - Contribute to process improvements related to contracting workflows and documentation management. - Support international deal structuring across multiple jurisdictions, with a US-primary focus and exposure to EU, UK, and APAC. - Manage GDPR, UK GDPR, SCCs, CCPA, and cross-border data transfer obligations within customer agreements. - Advise internal stakeholders on contractual risk, escalating material issues appropriately. - Track and manage contract obligations, renewal dates, and compliance requirements in the CLM system. - Develop and maintain commercial templates, playbooks, and guidelines to standardise negotiations and improve deal velocity. Qualifications - Active license to practice law in at least one US jurisdiction. - Minimum 5 years of relevant experience; 6-10 years strongly preferred in commercial contracting roles. - Deep working knowledge of SaaS contract structures — subscription models, SLAs, usage-based pricing, and ARR mechanics. - Strong experience drafting, reviewing, negotiating, and redlining a broad range of commercial agreements. - Strong commercial instincts — you protect the business without killing deals. - Proven ability to negotiate directly with enterprise procurement and legal counterparties. - Demonstrated ability to collaborate with cross-functional stakeholders and manage competing priorities effectively. - Strong legal judgment and confidence in making decisions independently. - Experience in handling corporate matters and drafting and negotiating complex commercial agreements. - Experience with data privacy matters, IT security and/or corporate law is meritorious. - Your focus is on achieving meaningful business outcomes, translating into actionable advice delivered clearly and comprehensively. - Experience with international contracting across multiple jurisdictions, with working knowledge of EU, UK, and APAC legal frameworks. - Solid understanding of data privacy frameworks (GDPR, UK GDPR, SCCs, CCPA, and APAC equivalents such as PDPA/PIPL). Nice to Have - In-house experience at a SaaS or technology company. - Familiarity with CLM tools (e.g., Ironclad, Icertis, DocuSign CLM). - Experience supporting a sales organization through quarter-end crunch. - Exposure to revenue recognition principles and their interaction with contract terms. - Knowledge of U.S., EU, UK, and APAC procurement or public sector contracting. Key Competencies - Commercial judgment — translates legal risk into business terms. - Speed and pragmatism — finds workable solutions without over-lawyering. - Communication — explains complex positions clearly to non-lawyers. - Collaboration — trusted partner to Sales, Finance, and Product. - Attention to detail — catches what matters without slowing things down. Coreview Values - Ownership Mindset: Take ownership. Drive outcomes. - One Team: One team, one goal, embracing diversity - to achieve more together. - Velocity: Decide fast. Deliver fast. Repeat. - Continuous Improvement: Curiosity drives us. We challenge the status quo. - Customer First: Listen deeply. Solve boldly. - Resilience: Steady under pressure. CoreView is an organisation which values the strength that diversity brings to the workplace. As an employer, we seek to promote equal opportunity through affirmative action. All qualified applicants will therefore receive consideration for employment and will not be discriminated against based on gender/sex, race/ethnicity, disability, age or any other protected group status (such as protected veteran status) or characteristic that is protected by local legislation. By submitting your application, you acknowledge that CoreView will process your personal data for recruitment purposes in accordance with our Privacy Policy.

Role Description CoreView operates a 100% channel transacted, land and expand SaaS business that has roughly doubled ARR over two years. As we scale, we are building a Revenue Operations function that can run the end to end lead to cash motion. The Global Director, Revenue Operations is the senior operational owner of how the company goes to market: the systems, data, processes and analytics that connect channel, marketing, Microsoft and direct pipeline sources through to closed and expanded revenue. This person brings “art and science” rigour to where the business points its sellers and partners, and acts as the strategic backstop for go to market knowledge. This role owns the operational backbone that makes that funnel measurable, predictable and scalable. Mission - Own the end to end lead to cash revenue operation and make revenue predictable. - Manage a RevOps function and team that scales the business. - Turn go to market strategy into operating systems. - Become the company’s early warning system on pipeline, win rate and quota attainment. Job Responsibilities - Strategy, planning & leadership - Set the Revenue Operations strategy across analytics, systems, regional operations and commercial operations, aligned to company growth goals. - Translate go to market strategy into operating systems, processes and cadences that work across Americas, EMEA and APAC. - Customer segmentation, territory and coverage design, and the logic for a propensity to buy model. - Build, develop and lead the RevOps team; own the function’s budget, headcount plan and phased scaling roadmap. - Pipeline, forecasting & performance - Run the forecast, pipeline and quota attainment cadence (tracking both mean and median attainment) as the company’s early warning system on revenue risk. - Own pipeline contribution analytics by source channel, marketing, Microsoft and sales outbound by segment and geography. - Monitor and inspect how the different pipeline sources interact, and surface root cause analysis on conversion, win rate and coverage gaps. - Systems, data & process - Own the health and roadmap of the commercial tech stack (Salesforce at the core, plus supporting sales tools and CPQ), delegated through the Sales Systems & Tech Lead. - Ensure robust data infrastructure, data hygiene and reporting that the wider GTM organisation can rely on and increasingly self serve. - Govern the quote to cash data flow end to end, in partnership with Commercial Operations and Finance. - Cross functional & commercial alignment - Partner across the organisation boundary with the GTM revenue teams and with Finance: win/loss and behavioural data to enablement. - Oversee compensation plan design and monthly statement production within RevOps analytics, with payout and controls owned by Finance. - Support the evolution of the partner programme with quantitative partner assessment and analytics as the channel scales. - Owns / accountable for - Overall RevOps strategy, budget and team. - Pipeline by source analytics and revenue risk root cause analysis. - Forecast accuracy and the forecasting cadence. - Territory & coverage model and, over time, the propensity to buy model. - The integrity of the CRM and reporting layer that the GTM organisation depends on. Qualifications - Proven Revenue Operations (or Sales/GTM Operations) leadership in a high growth B2B SaaS business, ideally through a comparable ARR scaling stage. - Hands on understanding of the full lead to cash motion — lead management, pipeline, quoting, renewals and expansion. - Direct experience of a channel / partner led go to market is strongly preferred, given our 100% channel transacted model. - Track record of building and scaling teams and of standing up forecasting, territory and analytics capabilities. - Strong Salesforce fluency and familiarity with the modern RevOps tooling ecosystem (e.g. CPQ, forecasting and BI tools). Capabilities & mindset - Combines strategic, analytical thinking with the operational discipline to execute and run cadences reliably. - Comfortable being the connective tissue across Sales, Marketing, Channel, Finance and Customer Success including across organisational boundaries. - Credible and confident influencing senior commercial leaders on forecasting, territory and pipeline decisions. Coreview Values - Ownership Mindset: Take ownership. Drive outcomes. - One Team: One team, one goal, embracing diversity - to achieve more together. - Velocity: Decide fast. Deliver fast. Repeat. - Continuous Improvement: Curiosity drives us. We challenge the status quo. - Customer First: Listen deeply. Solve boldly. - Resilience: Steady under pressure.

Role Description CoreView is seeking a highly organized and detail-oriented People Operations Coordinator to support day-to-day HR and people operations on a 6-month contract basis. This individual will play a key role in ensuring a seamless employee experience by fully owning onboarding and offboarding processes while also supporting recurring People Operations tasks, compliance tracking, employee changes, and cross-functional coordination. The ideal candidate is proactive, organized, comfortable handling confidential information, and able to independently manage operational processes in a fast-paced environment. Key Responsibilities - Onboarding & Offboarding Ownership - Fully own and manage all onboarding and offboarding processes from start to finish. - Coordinate onboarding logistics, communications, and system tasks for new hires. - Ensure completion of required documentation and employee setup processes. - Track onboarding progress and follow up on outstanding items. - Coordinate offboarding activities, including termination processing and return procedures. - Partner cross-functionally with IT, Finance, managers, and other internal stakeholders to ensure smooth employee transitions. - Employee Operations Support - Process employee updates including title changes, compensation changes, manager updates, and other employee lifecycle changes. - First line support with HR queries. - Conduct recurring audits of employee documentation and follow up on outstanding e-signature requests. - Monitor and track completion of mandatory compliance trainings through internal systems. - Support payroll audit reviews to ensure accuracy of employee changes prior to processing. - Employee Experience & Program Coordination - Help create a welcoming and engaging employee experience through onboarding materials, communications, and welcome content. - Support employee engagement and recognition initiatives, including anniversaries, celebrations, and internal employee spotlights. - Coordinate and support leadership sessions, onboarding experiences, and employee-focused programming. - Partner with the People Team on ongoing initiatives, culture programs, and seasonal employee events to help foster a positive and connected workplace experience. Qualifications - Experience supporting HR, People Operations, or administrative functions. - Strong organizational skills with the ability to manage multiple recurring processes independently. - Excellent attention to detail and follow-through. - Comfortable handling confidential employee information. - Strong written and verbal communication skills. - Experience coordinating onboarding and offboarding processes preferred. - Ability to work cross-functionally with multiple teams and stakeholders. - Experience with HR systems preferred; familiarity with HiBob and ADP. Requirements - 6-month contract position. - Remote-friendly environment with global team collaboration. - Full-time structure dependent on business needs and hiring volume. Coreview Values - Ownership Mindset: Take ownership. Drive outcomes. - One Team: One team, one goal, embracing diversity - to achieve more together. - Velocity: Decide fast. Deliver fast. Repeat. - Continuous Improvement: Curiosity drives us. We challenge the status quo. - Customer First: Listen deeply. Solve boldly. - Resilience: Steady under pressure.

Role Description CoreView is looking for a Community & Advocacy Coordinator to help build our presence in the Microsoft 365 governance and security community. This is a junior role with real scope — you will be hands-on from day one, coordinating our Microsoft MVP relationships, supporting the launch of CoreView’s advocacy programme, and helping get Security Labs content in front of the right audiences. CoreView Security Labs is our new research and commentary platform for M365 security practitioners, launching publicly in September 2026. It covers two content tracks: deep research and rapid news commentary. The Coordinator will be a key part of making sure that content reaches and resonates with the community it is written for. This role is a great fit for someone early in their marketing or community career who is curious about cybersecurity and the Microsoft ecosystem, organised, and energised by building relationships. Job Responsibilities - Microsoft MVP & Influencer Programme - Coordinate and maintain CoreView’s relationships with Microsoft MVPs in the M365 and security space - Manage regular communications, scheduling, and engagement touchpoints with MVPs and influencers - Track programme activity and maintain an up-to-date contact database - CoreView Advocacy Initiative - Support the build-out of a formal customer advocacy programme — identifying potential advocates and managing onboarding - Help create content and recognition touchpoints that keep advocates active and engaged - Work with the wider marketing team to activate advocates across campaigns and events - CoreView Security Labs - Work closely with Kasper (our technical Security Labs lead) to amplify Security Labs content across community channels — LinkedIn, Microsoft tech communities, and relevant practitioner forums - Coordinate distribution for both content tracks: deep research/long-form pieces and rapid news commentary - Help ensure the right people — MVPs, influencers, and community members — see and engage with Security Labs content after it publishes - Support the public launch of Security Labs in September 2026 and help build its community presence from the ground up - Community & Brand Building - Manage CoreView’s day-to-day presence in community channels - Monitor conversations, flag relevant discussions, and support engagement - Contribute ideas to help CoreView build category authority in M365 governance Qualifications - 1–2 years of experience in a marketing, community, or communications role (internships count) - Strong written communication — you write clearly and know how to adapt your tone for different audiences - Organised and reliable — comfortable managing multiple relationships and keeping things on track - Genuine interest in technology and the Microsoft ecosystem (you don’t need to be a technical expert, but curiosity matters) - Comfortable working with senior stakeholders and external partners like MVPs and influencers - Proactive — you spot things that need doing and do them without being asked Nice to Have - Familiarity with the Microsoft MVP programme or M365 community - Experience with community platforms, social listening tools, or CRM systems - Background in B2B SaaS or a technology company Coreview Values - Ownership Mindset: Take ownership. Drive outcomes. - One Team: One team, one goal, embracing diversity - to achieve more together. - Velocity: Decide fast. Deliver fast. Repeat. - Continuous Improvement: Curiosity drives us. We challenge the status quo. - Customer First: Listen deeply. Solve boldly. - Resilience: Steady under pressure.

Role Description We are seeking a results-driven, hunter-minded Enterprise Account Executive to spearhead net-new revenue growth across France and Southern Europe region. You will own new-logo sales cycle: - Proactively researching target accounts - Engaging multiple stakeholders - Driving opportunities from first outreach to signed agreement As an individual contributor you will: - Generate and qualify opportunities through outbound prospecting, social selling, partner networking, and ABM campaigns - Build robust, multi-threaded relationships with C-level, line-of-business, and technical influencers - Accurately forecast and advance deals using MEDDPICC and CoreView best-practice pipeline hygiene - Independently manage your pipeline, collaborating with internal pre-sales and marketing teams Qualifications - 3+ years of Enterprise SaaS sales experience with a strong emphasis on net-new logo acquisition - Consistent record of 100%+ quota attainment in a complex, multi-stakeholder environment - Proven track record of winning new accounts and exceeding quotas in complex, consultative sales environments - Excellent communication, negotiation, and influencing skills - Ability to work autonomously and remotely, effectively managing multiple priorities and opportunities - Willingness to travel as business needs require Requirements - Strategic mindset with a result-oriented approach - Ability to influence and engage at all organizational levels - Adaptability, resilience, and proactive attitude - Passion for technology and continuous learning Benefits - Ownership Mindset: Take ownership. Drive outcomes. - One Team: One team, one goal, embracing diversity - to achieve more together. - Velocity: Decide fast. Deliver fast. Repeat. - Continuous Improvement: Curiosity drives us. We challenge the status quo. - Customer First: Listen deeply. Solve boldly. - Resilience: Steady under pressure.

Role Description CoreView is looking for a driven, relationship-oriented Channel Account Manager (CAM) to build and grow our cybersecurity VAR partner ecosystem across the United States. You will own the full partner lifecycle — from recruiting and onboarding to enablement, joint planning, and co-selling — focused on driving new business in the M365 security and tenant resilience space. Role Pillars - Partner Development — Recruit, onboard & grow cybersecurity VAR relationships across the US, from field sales to C-suite. - Business Planning — Build quarterly and ad-hoc business plans aligned to CoreView priorities and partner revenue goals. - Enablement & Training — Design and deliver sales & technical training on CoreView’s M365 security and tenant resilience platform. - Partner Marketing — Lead to- and through-partner marketing activities in Enterprise, Public Sector & the Microsoft ecosystem. Qualifications - 6+ years of channel management experience with VARs/SIs in the Microsoft or SaaS cybersecurity ecosystem. - Demonstrated cybersecurity channel sales success — proven track record driving revenue through VARs and SI partners. - Deep understanding of M365 security and tenant resilience — fluent in CoreView’s differentiation for CISO, CIO, and DWP leader personas. - Ability to develop executive relationships and engage at all levels (field sales to C-suite) within partner organizations. - Strong network within key cybersecurity partners. Requirements - Disciplined process orientation with the creativity to build new, scalable channel programs and go-to-market approaches. - Proficiency in Salesforce, Excel, and business productivity tools — CRM hygiene and pipeline visibility are non-negotiable. - Highly autonomous, collaborative, and results-oriented — able to balance multiple priorities and deliver against deadlines with minimal oversight. - Polished communicator with strong verbal and written skills; meticulous attention to detail and executive presence. - Bonus: Experience launching new technologies in a high-growth SaaS environment is a strong plus. Job Responsibilities - Work collaboratively with CoreView Enterprise sales teams to identify key opportunities, develop joint sales forecasts, and remove obstacles. - Conduct quarterly business reviews (QBRs) to ensure partner alignment with CoreView’s GTM objectives and sales campaigns. - Regularly report on partner achievements, pipeline contribution, and assigned metrics to sales leadership. - Educate partner executives, line-of-business leaders, and sales teams on CoreView products, pricing, promotions, and go-to-market programs. - Develop and execute customer-facing and internal partner marketing activities spanning Enterprise, Public Sector, and the Microsoft ecosystem. - Become a CoreView product expert — fluent in M365 security and cyber resilience use cases. - Establish influential executive-level relationships to build strategic, long-term partnerships that drive mutual growth. - Act as the partner’s internal advocate within CoreView, articulating partner business value to sales leadership. - Make data-driven recommendations on channel program tools, incentives, and go-to-market messaging to improve partner productivity. Coreview Values - Ownership Mindset: Take ownership. Drive outcomes. - One Team: One team, one goal, embracing diversity - to achieve more together. - Velocity: Decide fast. Deliver fast. Repeat. - Continuous Improvement: Curiosity drives us. We challenge the status quo. - Customer First: Listen deeply. Solve boldly. - Resilience: Steady under pressure.

Role Description CoreView is seeking a Sales Engineer to support North American State, Local Government, and Education accounts throughout the sales cycle. This role partners closely with Account Executives to engage technical, operational, and executive stakeholders and demonstrate how CoreView helps public sector and education organizations strengthen Microsoft 365 security, improve administrative control, reduce operational burden, and build tenant resilience. The ideal candidate understands the unique requirements of SLED organizations, including: - Limited IT resources - Complex stakeholder groups - Delegated administration needs - Audit and compliance expectations - Operational realities of supporting large user populations across distributed environments You will become an expert in our SaaS products, develop a deep understanding of our customer needs, and be a trusted advisor throughout the sales lifecycle. This is a key role where you’ll enable successful sales engagements, technical validation, and ongoing customer success. Responsibilities - Partner with sales colleagues to drive new business and expansion opportunities across State, Local Government, and Education accounts in North America - Conduct technical discovery to understand customer environments, governance requirements, security concerns, and operational challenges - Assess client needs in collaboration with sales reps, conducting in-depth discovery and requirements analysis for SLED customers - Deliver compelling onsite and remote technical presentations and product demonstrations, highlighting key benefits and business value aligned to SLED priorities such as: - Secure Microsoft 365 administration at scale - Delegated administration across schools, campuses, departments, or agencies - Configuration backup and recovery for tenant resilience - Policy enforcement and drift detection - Workflow automation - Hybrid and multi-tenant visibility and management - Conduct webinars and represent CoreView at trade shows, conferences, and marketing events - Deliver proof-of-value exercises for CoreView opportunities - Assist with RFP/RFI responses, ensuring technical solutions are well aligned with specifications - Prepare and maintain technical documentation, architectural diagrams, and sales-support materials - Estimate solution implementation costs and contribute to pricing discussions - Analyze and report on the competitive landscape - Advise regarding governance, compliance, and security challenges - Conduct M365 health checks, analysis, and advanced deployment support where required - Ensure alignment with CoreView’s Information Security Management System and contribute to the Information Security Program Qualifications - Bachelor’s degree or equivalent relevant experience - Minimum of 3 years’ experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role in the SaaS industry with a focus on the SLED market - Comfortable conveying complex technical solutions to senior level, non-technical stakeholders - Advanced knowledge of Microsoft 365, Entra ID (Azure AD), and hybrid environments (including on-premise Active Directory) - Demonstrable experience in designing and presenting technical solutions to enterprise clients - Strong technical proficiency across Microsoft 365 administration, Exchange, Active Directory, and Microsoft cloud technologies - Excellent verbal and written communication skills - Proven analytical and problem-solving skills - Ability to work collaboratively within a dynamic, distributed team - Ability to travel across North America (up to 50%) - Experience with PowerShell scripting and automation workflows - Good working knowledge of Microsoft 365 licensing models - Awareness of process automation, workflow, and security/compliance technologies - Familiarity with MEDDICC/MEDDPICC sales methodology is an advantage Coreview Values - Ownership Mindset: Take ownership. Drive outcomes. - One Team: One team, one goal, embracing diversity - to achieve more together. - Velocity: Decide fast. Deliver fast. Repeat. - Continuous Improvement: Curiosity drives us. We challenge the status quo. - Customer First: Listen deeply. Solve boldly. - Resilience: Steady under pressure.

Role Description We're looking for an AI Operations Engineer to design, build, and maintain AI-powered agents and automated workflows that streamline internal operations across the company from Support and Finance to HR, Sales Operations, and Product. This is not a traditional software engineering role. You'll work at the intersection of business processes and AI, translating operational bottlenecks into autonomous or semi-autonomous agents that handle transactional, repetitive, and data-intensive work. You'll be the person who makes AI work inside the company, not just as a concept, but as a daily operational tool. Job Responsibilities - Agent Design & Development: - Design, build, deploy, and iterate on internal AI agents using enterprise-grade no-code/low-code agentic workflow platforms. - Implement agents across multiple business functions, including but not limited to: Support, Finance & Accounting, Business Intelligence, HR, Marketing & Content, Product, and Sales & Revenue Operations. - Define agent behaviors, guardrails, escalation paths, and human-in-the-loop checkpoints. - Analyze internal data sources across departments, identify high-value data, and extract the insights each team needs to feed and optimize their agents. - Platform & Infrastructure: - Evaluate, select, and own the company's agentic workflow platform(s) building the foundation that enables other teams to create and manage their own agents over time. - Integrate agents with existing tools and systems (CRM, ticketing systems, ERP, data warehouses, communication platforms, etc.) via APIs, webhooks, and native connectors. - Manage prompt engineering, LLM selection, and model configuration for each agent use case. - Ensure data security, access control, and compliance across all automated workflows. - Enablement & Governance: - Create templates, playbooks, and documentation so domain experts in each department can propose, configure, or co-build agents relevant to their function. - Establish governance frameworks: monitoring, logging, quality assurance, and performance tracking for all deployed agents. - Train internal teams on how to interact with, supervise, and improve agents. - Continuous Improvement: - Stay current on the rapidly evolving AI/agent landscape: new models, frameworks, platforms, and best practices. - Proactively identify new automation opportunities across the organization. - Run experiments and proof-of-concepts to validate new agent use cases before scaling. Qualifications - Proved experience in automation engineering, process automation, or a similar operational-technical role. - Hands-on experience with enterprise-grade no-code/low-code automation platforms. - Strong understanding of LLMs and prompt engineering: you know how to get consistent, reliable outputs from AI models in production contexts. - API integration skills: comfortable connecting disparate systems via REST APIs, webhooks, and middleware. - Process thinking ability to map a business process end-to-end, identify what can be automated, and design the right level of human oversight. - Solid communication skills: you'll work with every department; you need to translate technical capabilities into business language and vice versa. Requirements - Experience with additional enterprise automation platforms (Microsoft Power Automate, ServiceNow, or similar enterprise workflow tools). - Experience with agent frameworks (Agno, LangChain, LangGraph, CrewAI) for more complex use cases that go beyond no-code capabilities. - Familiarity with the broader Microsoft ecosystem (Power Platform, Azure AI Services, Azure AI Foundry). - Scripting/development skills in Python or TypeScript. - Experience with RAG (Retrieval-Augmented Generation) architectures and vector databases. Coreview Values - Ownership Mindset: Take ownership. Drive outcomes. - One Team: One team, one goal, embracing diversity - to achieve more together. - Velocity: Decide fast. Deliver fast. Repeat. - Continuous Improvement: Curiosity drives us. We challenge the status quo. - Customer First: Listen deeply. Solve boldly. - Resilience: Steady under pressure.

Role Description CoreView is hiring a Director of Product Operations to be the operating backbone of the Product organization, the connective tissue between Product and the rest of the company. This role owns the processes, tools, and communication systems that allow Product to scale: - How Product Managers work day to day - How the roadmap is governed - How product information flows out to Sales, Marketing, Customer Success, Support, and Enablement - How field, customer, and commercial signal flows back into Product It is a high impact, senior operational design role for someone who builds the systems that let other people do their best work. Reporting to the Chief Product and Technology Officer, the Director of Product Operations will partner closely with: - Engineering - Design - Product Marketing - Learning and Enablement - Support - GTM leadership This is not a Product Management role, and it is not a training role; Learning and Enablement remains a separate function with its own leader. Qualifications - Significant experience in Product Operations, Product Management Operations, or a similar senior operational role in a B2B SaaS environment, with a track record of building or transforming the function. - Proven experience designing and embedding process, systems, tools, and operating models inside a Product organization at scale. - Deep understanding of how Product, Engineering, Design, Product Marketing, Sales, Customer Success, Support, and Enablement work together, and experience improving information flow across all of them, not just Product to Sales. - Strong command of the Product tooling landscape (roadmap, feedback, analytics, documentation) and the judgment to choose, integrate, and retire tools as the organization evolves. - Ability to bring structure, discipline, and clarity to evolving environments without overcomplicating processes; a bias for the lightest framework that works. - Confident communicator able to simplify complexity, write crisply, and influence stakeholders at every level, including the C suite and Board. - Pragmatic, hands on, and execution focused, with the ability to turn ideas into scalable ways of working and ship operational change in weeks, not quarters. - Comfortable supporting the Product organization in the operationalization of AI driven products, including the metrics, feedback loops, and governance specific to AI features. - Experience working in scaling or transforming SaaS businesses, ideally with internationally distributed teams across EMEA and the US. - Familiarity with the Microsoft ecosystem, SaaS operations, or broader B2B enterprise software environments would be beneficial. - EMEA based, with Italy or the UK preferred. Requirements - Significant experience in Product Operations, Product Management Operations, or a similar senior operational role in a B2B SaaS environment. - Proven experience designing and embedding process, systems, tools, and operating models inside a Product organization at scale. - Deep understanding of cross-functional collaboration among Product, Engineering, Design, Product Marketing, Sales, Customer Success, Support, and Enablement. - Strong command of the Product tooling landscape. - Ability to bring structure and clarity to evolving environments. - Confident communicator with the ability to influence stakeholders. - Pragmatic and execution-focused. - Comfortable with AI-driven product operationalization. - Experience in scaling or transforming SaaS businesses. - Familiarity with the Microsoft ecosystem or B2B enterprise software environments. - EMEA based, with Italy or the UK preferred.

Solutions Implementation Consultant (French Speaking) About CoreView   CoreView is the global leader in effortless Microsoft 365 (M365) security, governance, and administration. Trusted by Fortune 100 companies, we empower organizations to simplify complex M365 environments, strengthen security, and maximize ROI—with over 20 million users managed worldwide. Our unified, cloud-native platform delivers powerful automation, rapid value, and end-to-end visibility across the entire M365 ecosystem. Backed by world-class support and a collaborative, innovative culture, CoreView is a place where your ideas matter and your work truly impact global enterprises. Job Summary  As a Solution Implementation Consultant, you will be a key advisor and delivery expert for our clients, guiding them through the deployment, configuration, and ongoing evolution of the CoreView platform and associated Microsoft 365 environments. Your mission: ensure clients quickly achieve success and value realization, both through structured implementation projects and dynamic professional services requests. In this role, you’ll blend strong technical skills on M365 and cloud administration with client-facing consulting excellence. You’ll lead customers through onboarding, tailored solution design, automation initiatives, and proactive optimization. You will act as the technical voice of the customer internally—focusing on removing friction, accelerating outcomes, and building trusted partnerships. You will also be expected to progressively become a Subject Matter Expert (SME) on CoreView solutions and Microsoft 365, providing deep insights and thought leadership both internally and with clients. - Technical Skillset: Strong knowledge of Microsoft 365 (including Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive), SaaS/cloud operations, automation/orchestration tools, and security best practices. - Implementation Experience: Demonstrated experience delivering technical projects or professional services in a SaaS or IT consulting role. Experience with M365 tenant migrations, hybrid/cloud adoption, or large-scale IT transformations is highly valued. - Consultative Approach: Proven ability to capture business requirements, translate them into technical solutions, and educate customers at multiple levels—from IT admins to executives. - Project & Task Management: Aptitude for running multiple projects, prioritizing concurrent client demands, and maintaining detailed project documentation (SOWs, delivery plans, runbooks, reports, etc.). - Problem Solving: Strong analysis skills; able to diagnose issues, identify technical gaps, and design effective workarounds in fast-paced environments. - Teamwork: Comfortable collaborating across internal teams—working closely with product, support, engineering, and account management. Willing to share knowledge and continuously improve. - Communication: Excellent written and spoken English/French. Ability to explain technical concepts clearly and constructively to non-technical users. - Experience delivering on-demand or packaged professional services (such as tenant assessments, security posture reviews, policy automation, etc.), administering Microsoft 365 hybrid environments or complex customer deployments. Extra Credit - Certifications: Microsoft certifications (e.g., MS-100/101, AZ-104, MS-500, etc.) or experience with ISO/SOC-compliant environments a plus. - Education & Experience: Bachelor’s degree in Computer Science, Engineering, IT or proven equivalent experience. - Knowledge of automation, orchestration, disaster recovery, and business continuity strategies. - Knowledge of scripting (PowerShell, KQL, etc.), workflow automation, custom reporting/dashboarding and proficiency with APIs in M365 contexts. - Familiarity with large-scale migration, change management, or digital transformation projects. - Implementation Project Delivery: Lead clients through the onboarding, configuration, and rollout of CoreView (and satellite M365 environments). Own project execution (remotely and/or onsite), ensuring clear milestones, documentation, and mutual accountability. - Professional Services Execution: Deliver ad hoc and packaged professional services (e.g., policy setup, governance automation, reporting customization, security reviews, delegations, and optimization workshops) as scoped by client needs or internal recommendations. - Solution Design: Translate complex business requirements into robust technical solutions leveraging the CoreView platform and best practices for Microsoft 365. Guide clients on technical architecture, integrations, and preferred operating models. - Training & Enablement: Provide hands-on training, classroom webinar, documentation, and best-practice know-how to empower clients’ IT teams and administrators. - Project & Task Management: Develop and maintain detailed Statements of Work (SOWs), implementation plans, and delivery documentation. Track client requests, work deliverables, and completion timelines in our delivery and CRM systems. - Customer Engagement: Establish a trusted advisor relationship with client technical stakeholders. Proactively communicate updates, listen for feedback, and adapt project plans for evolving needs. - Issue Resolution & Escalation: Take primary responsibility for diagnosing and resolving technical blockers; escalate issues to product/support engineering as needed, ensuring a seamless client experience. - Continuous Improvement: Gather feedback from the field (clients and partners) and relay actionable insights for service/product improvement. Share learnings across the team to enhance playbooks and delivery standards. Additional Notes As we grow, we are looking to hire people who share our values and goals. Our values are the core of everything we do: - Collaboration – Sharing knowledge, resources, and support to drive success - Ownership – Holding ourselves accountable for delivering excellence - Respect – Valuing every voice to build a stronger team - Empathy– Understanding each other to foster a supportive workplace We are committed to creating a diverse and inclusive global workplace, helping each other achieve our goals, and having fun along the way. CoreView is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against based on gender, race/ethnicity, protected veteran status, disability, or other protected group status.